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Looks like we’re hiring for two entry-level helpdesk positions. Who we are: A small Managed Services Provider (http://www.righthandit.com/) with a focus on small to mid-sized businesses. With a new set of service offerings and approximately 90% growth last year, we're expanding rapidly. Where we are: Louisville, Colorado. I commute from Denver, and it’s a 30-45 minute drive. Boulder’s about 15 minutes from our office. Job description: Support Engineer Primary responsibilities are responding to support requests from clients and resolving issues, performing some (limited) onsite support as necessary, and taking part in an on-call rotation. A typical candidate will have 1 to 3 years of experience providing support for desktops and servers. Desirable skills include: Windows 2000, 2003, and 2008 server, Exchange Server, knowledge of networks, firewalls, routers, and switches, and an in-depth understanding of Windows XP and Windows 7. We're a Windows shop - there's a few Macs, but pretty much nothing *nix. What we want: More than technical knowledge, we’re looking for solid communication and listening skills, as well as the ability to research (Google) and learn. Flexibility is key – we’re a small company. Even if you're missing some of the skills, take a flyer at it - I got in without ever touching a server or corporate network in my life. If you're an excellent problem solver and communicator, you may be a perfect fit - we're willing to train the right candidate. Why you’d want to work here: It's a pretty amazing place to work. Dress code is pretty much non-existent (when not at a customer location), the company brings in beer at least once a week, and it's a very laid-back office. Probably the greatest benefit is the sheer amount of things you'll get to work with in this job - there are very, very few Helpdesk positions where you can get hands-on experience building a server. This is a fantastic opportunity to build your resume and skillset in a fun environment. Why you wouldn’t want to work here: We’ve got an on-call rotation – typically a week at a time. Nothing too terrible, but it’ll usually mess up your Saturday morning plans. Usually, you're only on call about once every six weeks. Also, if you don't like dogs, you might want to give this a pass - there's a Border Collie that sometimes comes to work with the boss. Pretty standard background check and NDA. Compensation: Salary. Health and dental benefits, but they're admittedly not amazing (small company). Contact: Drop a resume (+ cover letter/salary requirements) or questions to goons@righthandit.net
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Jun 10, 2011 02:35
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