Cock Democracy posted:

I posted this back in July, but the position is still open. It's for a Tier 2 Customer Support Rep near Brick, NJ:

What are we looking for?
Someone with a great understanding of how Web sites work. Someone who can learn to use various web sites quickly and troubleshoot a wide variety of issues on these sites. Someone who can write well in English. Someone who can write MySQL queries for generating custom reports and making corrections to application data. Someone with programming or scripting knowledge is a plus. The position is mainly Web focused but will sometimes require general IT knowledge and troubleshooting in a windows environment.

What are we not looking for?
Someone who isn't capable of diagnosing common Web site issues like a broken link or javascript error. Someone who can't communicate well. Someone who gives up on a problem when it's too involved.

Anything else?
This position is full time and offers benefits. We follow a typical work day and have no late hours, weekends or on call. You will not even be on the phones. Mostly you will be responding to tickets from other support reps.