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EA is a terrible, horrific company that deserves to be shut down. Their call centers however, are some of the best I've ever called to. Yesterday I spent maybe 5 minutes with a guy (I was his first call) to get a refund on a product. I was extremely nice and respectful (and I think pretty understanding when he said he was just searching something or didn't select the proper search keywords or something) and overall got proper support. I'm pretty happy with myself seeing how I lurk this thread and get to see how lovely your job becomes when the first call starts out bad. I'm happy for giving this young man a good start to his day. (5 stars for that guy on the survey too). Sometimes I'm really nice, maybe too nice.
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Mar 7, 2012 17:56
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| # ¿ Apr 23, 2024 07:21 |
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