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Anyone here work in a hospital switchboard? Is it hell or pretty good?
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# ¿ May 6, 2011 05:15 |
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# ¿ Apr 28, 2024 23:48 |
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How dead-end?
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# ¿ May 6, 2011 09:40 |
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Some years ago I worked for a hotel chain reservation line, and right before Christmas they made the announcement that all of us were losing our jobs, since the call centers were closing and being outsourced to India. BUT we were asked not to quit right off because, and I quote, our replacements hadn't finished their training to speak 'street' English. Of course a lot of people quit asap, but others I cubicle'd with found it more theraputic to tell all the callers that we were being outsourced to India.
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# ¿ May 7, 2011 01:50 |
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Had an interview for the switchboard position. The lady stressed flexibility as a must and that working third shift I'd be by myself for most of it. The first lady at HR stressed I'd never be alone, ever, but she doesn't work in the center, obviously.
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# ¿ May 10, 2011 08:00 |
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I don't think I can do the hospital switchboard thing. They haven't even offered me a place yet, but thinking over the interview, the lady was clear that I would be working alone, no lunches, bathroom breaks if I couldn't hold it for eight hours, and I might work four days of graveyard and then a day or two of second shift and the next week could be first, who knows. She took me in to the switchboard room too, and introduced me to a girl who was working away. Graveyard shift, so she started at 11:30pm. It was now nearly 10am and she was taking more calls since no one else had come in. I seriously don't think I could do that.
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# ¿ May 11, 2011 02:58 |
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# ¿ Apr 28, 2024 23:48 |
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My mom works from home right now (I hope all call center people do) and her work headset is this POS with a super short cord. Would pretty much any headset, USB powered and cordless, work for her to get a little mobility when otherwise tethered to the computer?
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# ¿ Jan 15, 2022 20:35 |