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Coasterphreak posted:My favorite is when people get mad that I don’t know where something is because it’s not my loving department. Like, I can point you in the general direction, but I’ve already got thousands of skus memorized by sight and that’s not even half the store. Point them at a random aisle and then walk off, I do this nearly every day
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Jan 13, 2023 06:01
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Funktastic posted:I love that internet couponer people keep posting about a .49 sale our store doesn’t really have. We have markdowns on Christmas stuff happening that gets down that low but people are always shocked that literally everything in the store isn’t that price. Is that what it is? We had huge lines all last week and kept hearing customers talking about how stuff was 49 cents and all about our sales and all of my coworkers were all  .
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Jan 13, 2023 11:36
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i haven't been posting in here because i actually really really like my job atm and i don't think i need any moral support rn, but i have to say i don't think i'd have survived my exile from dildopolis if i hadn't had this thread. thanks, goons! <3
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Jan 14, 2023 01:46
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dovetaile posted:Is that what it is? We had huge lines all last week and kept hearing customers talking about how stuff was 49 cents and all about our sales and all of my coworkers were all Yup! I usually like working markdowns but for once I’m glad to be off. Customers are even worse than normal and spend 100% of the time standing 2 inches away from you while you’re marking down. Also someone broke the golden rule for wearing earbuds (make sure you can hear) and tried to throw other people under the bus about also wearing them to the store manager. Which is dumb bc a) of course we notice when people have them in because it’s really obvious and b) you’re gonna gently caress it up for everyone???
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Jan 14, 2023 02:35
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Ugh another email about "you need to stop skipping your lunch!" I would totally take my lunch every day if doing so didn't mean I had to spend an extra 30-60 minutes after my shift was set to end because now everything is backlogged. Also, a pox on every loving rear end in a top hat who lives in a fobbed or gated apartment and doesn't supply us with a gate code or way to get inside. If your building has no access without a loving fob, not even to the lobby, you might be safe from zombies but you won't get your poo poo.
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Jan 14, 2023 02:49
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I really wish college semester started a day later, so I could see how my stores inventory goes. I'll be officially quit by then though. Our company has been trying to internalize a bunch of aspects recently, and it's gone hilariously bad. A while back they broke contract with the truck dispatch and scheduling company because they figured they could do it in house for cheaper. I imagine they also figured not hiring anyone with experience was cheaper, because the truck schedules were routinely hosed for 6+ months. For example, ex-SM's husband's store had a truck flat out vanish off the earth for a week. They brought their unload crew in at the scheduled time, truck never showed up. No reschedule, they called the DC and the DC stated they had no way to locate the truck. Finally got rescheduled the next day, their crew shows up, truck is another no-show. Again the DC said they had no idea and didn't seem to give a poo poo that a whole-rear end semi of product vanished. Finally it turns up the next week at a completely random time, they asked the driver WTF, and he was confused saying "I just picked this up at the DC yesterday" So they've decided this year to in-house inventory. Instead of going with RGIS or WIS or whoever, they're going to ship extra handhelds to inventory stores and borrow extra bodies to get it done. There's a few problems with this. The handhelds are absolute garbage. They're modded ipods and you're lucky if you can even complete a 1000 SKU regular weekly count without it crashing or the battery dying. They also have some bug where the longer you're running a count, the slower it gets. I've seen it get up to like 30+ seconds lag between scanning something and being able to enter a count. The borrowed people don't know your store. Where you might have had to merchandise extra poo poo, what's stashed in the warehouse etc. We're not loving trained to inventory. Generally only management level even does counts at all, and judging by other stores on-hands, they're pretty lax with it. There's no way a bunch of low paid hourly workers are going to do a good count, and nowhere near the speed of an inventory crew. It's going to be a hilarious shitshow.
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Jan 14, 2023 21:22
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Best inventory I remember is counting live feeder goldfish at a pet store. Thankfully I didn't have to do the crickets.
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Jan 14, 2023 22:11
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My favorite inventory was when RGIS (I think) missed counting a whole goddamn 32' long by 12' tall double sided full case (vs partials or palletized) rack in our warehouse, that happened to be all Electronics back stock. When we pointed it out, the response from our management, the RGIS supervisor, and our market team was a collective shrug. That was when I decided to GTFO of the inventory supervisor position, because nobody at any of the stores I've worked at took it seriously. Now I still have to inventory, but it generally takes me or my boss an hour or two once a month to count our whole department.
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Jan 15, 2023 02:34
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My company does stocktake in house but they have specialised teams that does nothing but that, moving from store to store.
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Jan 15, 2023 04:58
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The Lord Bude posted:My company does stocktake in house but they have specialised teams that does nothing but that, moving from store to store. Each time hoping this is the stocktake that brings them home.
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Jan 15, 2023 06:53
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I'm so happy to barely have to work with clothing (that gets put all over the place and out of size order) and little knick knacks (of which there are thousands that constantly get stolen) anymore Cannabis is super regulated so after it's purchased in by our inventory manager it's organized really well by boxes with different metrics and you just draw from the live box and move onto the next. If orders get canceled the items are moved to FIFO and are the first you grab when they're ordered again Customers don't even touch the product until they're out of the store.
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Jan 15, 2023 22:57
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Gwely Mernans posted:
Keep going, I'm almost there. Seriously, that sounds like a dream. Costumers are the worst part of job, just let my autism brain make beautiful, organized shelves that no one is allowed to touch.
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Jan 15, 2023 23:36
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Gwely Mernans posted:Customers don't even touch the product until they're out of the store. What if customers didn't even get to enter the store. Instead they have to keep a distance and have their products flung at them with catapults.
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Jan 16, 2023 00:28
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PurpleXVI posted:What if customers didn't even get to enter the store. Instead they have to keep a distance and have their products flung at them with catapults. We have curbside pickup, so we're almost there. Unfortunately that tends to attract the rudest and most impatient customers.
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Jan 16, 2023 00:48
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Yeah gently caress curbside, walk your rear end into the store, plus we have so little staff, you're order was never picked so I know you didn't get the message saying it was ready.
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Jan 16, 2023 01:11
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I have delivered to several cannabis stores, which I love, because there's always a security guard out front who takes the box and signs. No need to search for a manager or anything. I will say, I was surprised actually going IN one, taking my mom there, because we both expected some hippy weed-leaf-necklace and tie-dye uniforms, maybe some weed murals on the walls. The place looked like a drat Apple store, all pristine and clean and all the associates in casual dress and ipads for order taking.
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Jan 16, 2023 03:25
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Gwely Mernans posted:I'm so happy to barely have to work with clothing (that gets put all over the place and out of size order) and little knick knacks (of which there are thousands that constantly get stolen) anymore Selling cigarettes in Australia customers aren’t even allowed to see the product; or know what it costs until they ask me for a specific thing and I get it for them.
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Jan 16, 2023 04:14
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Yeah that's exactly the way our store is. It's BIG business so they try to cultivate a professional image for the huge percentage of new customers who are older and don't want to shop at a head shop. It also helps promote the tipping culture because they aim to make you feel like you received a premium service. People regularly tip 15-20% on a $300+ dollar order so my tips for a 40 hour week tend to average around $320 every Sunday. Since the industry is fairly new the benefits are very progressive. It's the only job I have ever had that offers full insurance coverage, PTO and paid holidays for full timers. Not to sound like I'm some marketing guy or whatever so I apologize if my posts come across as bragging or w/e, I'm just super happy with how my last year has gone compared to literally any job I've had.
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Jan 16, 2023 04:21
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Cowslips Warren posted:I will say, I was surprised actually going IN one, taking my mom there, because we both expected some hippy weed-leaf-necklace and tie-dye uniforms, maybe some weed murals on the walls. The place looked like a drat Apple store, all pristine and clean and all the associates in casual dress and ipads for order taking. The price we paid for legalizing weed was making it corporate and boring.
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Jan 16, 2023 04:28
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Star Man posted:The price we paid for legalizing weed was making it corporate and boring. I totally agree and feel this a lot, but honestly I'd take this any day over having to deal with some sketch dude charging $50 an eighth who only operates between the hours of 11pm-4am and will make you sit in a walmart parking lot for an hour while you try to communicate and get no response and you're freaking out about every cop that drives by.
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Jan 16, 2023 04:36
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Weed still isn’t regulated federally in a manner conducive to any kind of stable market structure. What y’all are describing is working for a venture capital-funded (and tobacco-funded, ofc) enterprise attempting to construct the appearance of stability. The actual regulation and enforcement situation is a state by state vortex of capture and open violation.
Discendo Vox fucked around with this message at 04:47 on Jan 16, 2023 |
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Jan 16, 2023 04:44
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I don't use cannabis; I'm just glad that things are finally turning around on it. I think a lot of us expected it to be like going into a head shop run by some aging hippy, but the reality is just so corporate and minimalist in appearance.
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Jan 16, 2023 04:45
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Discendo Vox posted:Weed still isn’t regulated federally in a manner conducive to any kind of stable market structure. What y’all are describing is working for a venture capital-funded (and tobacco-funded, ofc) enterprise attempting to construct the appearance of stability. The actual regulation and enforcement situation is a state by state vortex of capture and open violation. While this is technically true and some states are really bad in their approach (I'm in Michigan and we have people drive all the way from Illinois since their taxes are absurdly high) it's still progress. You just have to think of it like a bunch of small countries legalizing in various ways (which is essentially what states are in many ways). I contend that the economics are definitely there outside of VC because prices have definitely fluctuated due to supply even since I've been working there. Across the board cannabis products have dropped in price about 50% in a year because of an overabundance of supply now from so many grow licenses being given (to the point where there may be a moratorium on new licenses looming). Lots of dispensaries will wash out for various reasons, but that's inevitable with an industry that's less than 5 years old. Aside from that, just like alcohol and tobacco are just constantly in demand, I don't worry that people will just never want to get high in the future, barring some weird culture shift. Gwely Mernans fucked around with this message at 05:08 on Jan 16, 2023 |
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Jan 16, 2023 05:04
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Gwely Mernans posted:While this is technically true and some states are really bad in their approach (I'm in Michigan and we have people drive all the way from Illinois since their taxes are absurdly high) it's still progress. From a federal regulatory perspective, the concern I see is how quickly the entire thing could flip on its head from even a fairly weak "wave" election. You could very easily have the feds decide they want to resume raiding dispensaries, taking customer info / invoices for further arrests, or banning payment processors from handling any dispensary payment processing. The population-level acceptance of weed is definitely there and I doubt that's going to change, but there are lots of popular things that our government just doesn't think we need (like dental care or paid maternity leave  ). A fledgling industry isn't going to reach stability if literally every election is a new opportunity for someone to gently caress the whole thing up.Honestly, tobacco getting involved may be the most likely path to success for federal acceptance, because they have the deepest pockets to make the necessary bribes happen. 
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Jan 16, 2023 05:44
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PurpleXVI posted:What if customers didn't even get to enter the store. Instead they have to keep a distance and have their products flung at them with catapults. Hi, I work at Amazon. If a customer somehow forced themselves into the warehouse I'm pretty sure the cops would pick up a battered, tasered idiot pre-pallet wrapped for convenience.
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Jan 16, 2023 12:35
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Sundae posted:Honestly, tobacco getting involved may be the most likely path to success for federal acceptance, because they have the deepest pockets to make the necessary bribes happen. That's what's going to happen.
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Jan 16, 2023 12:43
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Neither party is going to re-illegalize cannabis after a wave election. Both parties have incentives, financial and political, to legalize it. The problems are that a) there are a multitude of different, competing industry interests who want it regulated in different ways, b) neither party wants the other to get a completely clear win on the issue, and c) cannabis and hemp products really, really aren't well-regulated now, and as a result there are many billions of dollars of industry practices that are illegal in any other regulated category that operate in the cannabis sector. At least some of those will need to be shut down under any lawful regulatory regime, which will be difficult for any group of politicians to face. The result is that negotiations over how hemp products of all kinds are regulated federally are incredibly complex and lengthy. Whatever you may think of state regulation and whatever you think is on the books, I promise, those regs are much less enforced or complete or corruption-free than you think. The point of the polished, professional-looking, relatively well-compensated retail setups is that it diminishes the sense that regulation is needed, and thus to get people to ask fewer questions about, for example, pesticide, or heavy metals, or drug IP violations. Star Man posted:That's what's going to happen. Just to be clear, there's already tremendous amounts of money pouring into cannabis from organized crime, from big tobacco, from pharma, from VCs, from every piece of the alt-med industry, from people looking to use the impetus of legalization to force deregulation in other areas. It's been that way for several decades. It's why there was so much interest in legalization in the first place. Discendo Vox fucked around with this message at 17:36 on Jan 16, 2023 |
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Jan 16, 2023 17:33
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Discendo, I swear that every time I look at your avatar, there's a new piece of flair to commemorate someone getting extremely angry at your posts. 
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Jan 16, 2023 20:55
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not sure this is really the right thread but let's try. i have a question about tipping in america!!! everybody who isn't a prick knows that, if you go out to eat and a server comes to your table, takes your order, and brings the food over to you, the proper thing to do is to tip 20% of the bill. even here in california, where there is no separate minimum wage for tipped employees, it is hard enough to live here on regular minimum wage, so i always tip 20%. i tip in cash when possible so the server can just pocket it. there is no immediate benefit to me for doing this, though. it's just what you do unless you're an rear end in a top hat. hopefully they will remember me as a decent tipper on my next visit. but if i never plan to visit again, a rationalist dickhead might argue that i lose nothing by not tipping (except that the server will probably chase me into the parking lot and scream at me). i already received all the service i am going to receive. it's not like, if i feel generous and tip 50%, i will get a better hamburger. i already ate the hamburger. this is different in some situations though, like at a bar. you are supposed to tip the bartender a dollar or two per drink. but if i tip $10 on my first drink, the bartender is gonna remember me, and i'll get my next drink quickly, probably with a heavy pour. so i can benefit here by tipping more. how does this apply to tipping at counter service joints? increasingly in recent years, the credit card machine will solicit a tip between 15% and 25%. there is usually a "no tip" button, but the interface seems designed to encourage tipping and make you feel like a jerk if you don't. historically there was no expectation of tipping in these situations, so i bet lots of people hit "no tip". this is kind of like the bar though, in that i am tipping the employee who just took my order, before i receive the food. if i hit the 20% button, is she gonna pick extra big chicken tendies for me? or if i hit "no tip", will i get a dirty look and bad service? do the employees care about this? i have no idea where the tip money even goes, and it would feel weird to just hand the employee a couple bucks cash. what is the etiquette here in 2023?
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Jan 18, 2023 23:03
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If the place never asked for a tip before then I don't trust those registers asking for more all of a sudden. I'll hit no tip with no shame, and often times just stop going there as I feel management is trying to screw over the customers and is likely taking all of those "tips".
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Jan 19, 2023 00:22
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The place to ask is the GWS restaurant industry thread. Many of the same economic realities apply to staff in a counter serve setting.
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Jan 19, 2023 01:55
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Soonmot posted:Keep going, I'm almost there. Do you work in a fabric store next to a theater district or something?
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Jan 19, 2023 03:19
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Another day another conference call telling people not to open the safe take $3000 out and deposit it to someone’s bank account bc some rando on the phone said they talked to the dm and they said it was ok
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Jan 19, 2023 03:43
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therobit posted:Do you work in a fabric store next to a theater district or something? phone posting lol
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Jan 19, 2023 03:46
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I tip for carryout at a few select places, but generally not. Panera Bread? Not likely. My local family owned and operated Mexican takeout place, where everyone behind the counter and in the kitchen is related? Yeah I'll hit the 20% tip. This is different from an actual sit-down restaurant that also does carryout. I'm taking up some time from a waitress or bartender who's also now doing takeout duties, so I'll tip 15%, or still 20% if it's a local place and not a national chain. I've worked retail long enough to know that food service employees get it just as bad as retail folks do, so the least I can do is tip well.
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Jan 19, 2023 04:07
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Alkydere posted:If the place never asked for a tip before then I don't trust those registers asking for more all of a sudden. I'll hit no tip with no shame, and often times just stop going there as I feel management is trying to screw over the customers and is likely taking all of those "tips". This is in fact exactly what usually happens. The whole tipping system loving sucks because it forces considerate people to systematically subsidize assholes. Any restaurant server or hotel housekeeper will tell you that the relationship between how much of a time-wasting, raging jackass the customer is and how much they tip you is perfectly inverse. Eric the Mauve fucked around with this message at 04:24 on Jan 19, 2023 |
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Jan 19, 2023 04:21
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Discendo Vox posted:Just to be clear, there's already tremendous amounts of money pouring into cannabis from organized crime, from big tobacco, from pharma, from VCs, from every piece of the alt-med industry ... you keep repeating yourself there.
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Jan 19, 2023 13:22
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Looks like party City filed for bankruptcy a few days ago. Bed bath & beyond is probably going to do the same soon. It's funny how all these articles about big box stores closing down cite slow sales and a lack of spending when the simple fact is most people just don't have money for that stuff anymore. If only there was some way to get people more money so they could spend the money like increasing pay, but we know that would just raise the price of everything. 😁
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Jan 19, 2023 14:06
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I mean yes the concentration of wealth is a hideous problem, but that's not really why Party City and BBaB are going out of business. They're going down the drain for the same reason as the whole big box store industry, everything they sell Amazon sells cheaper.
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Jan 19, 2023 14:53
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Eric the Mauve posted:I mean yes the concentration of wealth is a hideous problem, but that's not really why Party City and BBaB are going out of business. They're going down the drain for the same reason as the whole big box store industry, everything they sell Amazon sells cheaper. If you want to compete with online sales, you need to compete with the things an online store can't really have: More items immediately available rather than having to wait for shipping Good displays that allow people to actually feel/smell/hear and get a better idea of what they're buying than a crusty .jpeg Competent sales personnel that can supply advice, knowledge and information about what they're selling as well as non-obvious items that are important follow-ups(for instance, in Denmark all modern faucets have 3/8-inch connectors for the water, but most old installations are 1/2-inch, so folks are often gonna have to do another run if we don't remind them to pick up a pair of 3/8male-1/2female connectors). But actually keeping things in stock means paying for decent storage solutions and not just trusting in the god of Just In Time Logistics to be beneficient, and well-designed displays plus competent personnel means, gasp, actually investing in employees who give a poo poo and hang around more than half a year, which is never gonna fly with the kind of rapacious shareholder who considers employee wages to be a loss rather than an investment.
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Jan 19, 2023 15:04
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