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Grocery stores can be a real pain in the rear end in certain positions. One of those positions is taking care of grocery department damaged and markdown products. Here are two scenarios, one is ideal, the other is reality. Ideally, coworkers who find misplaced product while stocking the shelves would put that product away as they work through the aisles and bring the damaged product back to the appropriate area, sorting it into one of three bins: damaged markdown, damaged warehouse, and damaged vendor. Damaged markdown is for product that the store can tape up and sell (like cut open boxes of cake mix where the plastic bag is intact). Damaged warehouse is for product that the store cannot sell but that the warehouse might give us credit on (cans of soup with damage around the seal shouldn't be resold due to exposure for example). Damaged vendor is for products that vendors bring in because they handle their stuff separately (Coca-Cola, chip vendors, bread vendors, etc. usually give credit for damaged product and thus it shouldn't be marked down). In this way, products are pre-sorted, making the person in charge of markdowns able to do an effective, efficient job that saves the company probably thousands of dollars a year in what would otherwise be losses. In reality, here's what happens. The overnight stocking crew finds misplaced product. They set it on the floor, then gather it in a cart and wheel this perfectly good product back to the damaged product section instead of the shelf or the overstock area. Then, everyone adds any form of damaged product to those carts. It doesn't matter the condition or type. If it's a leaking 12-pack of pop for instance it just gets tossed in the cart, and subsequently all over the good products underneath it. Product also gets crushed by heavy product in this manner. Then the person in charge of handling markdowns has to spend hours sorting through a half-dozen carts full of product to separate the good product from the bad, return the good product to the shelves, price the bad product down and wheel that out to a designated clearance area, sort out all the vendor products to their vendors, and prepare the damaged products to be sent to the warehouse. On top of all this is what is probably the most aggravating thing I've ever encountered in the history of employment: coworkers bringing perishable products and tossing them into the carts full of grocery products (some good and some bad). Now sorting through carts you encounter all sorts of general horrors from spoiled meat, dairy and produce products. Why the gently caress anyone would ever throw a package of meat into a cart that they know will be sitting out is literally beyond my loving comprehension, but it happens every week. So, what does this amount to? Maggot covered products? Check. Horrible rotten milk stench? Check. Sticky mystery liquids covering otherwise good product cases and the floor? Check. Moldy fruits? Check. Crushed bread, broken bags of chips, leaking cans of juice, and dripping bags of deli meat? Oh you better believe it. And that all winds up being money wasted which makes our store look worse. On top of all that it adds hours of labor to a task because people are too god damned lazy to do things right the first time and believe that the problem magically solves itself as soon as they leave. I know this isn't just a problem at one store or one chain, this poo poo has got to happen all the time.
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Sep 29, 2010 02:44
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| # ¿ Apr 19, 2024 20:50 |
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