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Fil5000 posted:loving hell, why on earth would you KEEP harassing someone that's obviously ignoring your calls? I can't see any value in anything beyond one, maybe two attempts and either a text or a voicemail. Sadly, it's usually because it's worked before and they know the person they're harassing will eventually cave and do what they want. Stay strong Leal!
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Oct 12, 2017 00:04
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| # ¿ Apr 26, 2024 07:10 |
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Management doesn't give a poo poo how long customers have to wait. Why should you?
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Oct 12, 2017 23:55
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Pentaghastly posted:Frappucinos are the bane of my existence and why is it that dudes in lifted trucks always order venti vanilla bean creme frappucinos?? Because they don't really like coffee products, they're just there because they heard it's a good place to pick up chicks
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Oct 16, 2017 19:33
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Leal posted:So uh, it turns out its been 2 weeks since one (of three, including myself) put in his 2 week. So its just me and one other guy. Mornings is a 2 man job and yet I am still amazed that we now have SIX closers and yet my manager can still somehow work me into one single non opening shift despite there literally being 2 guys who can open and it being a 2 man job. Sounds like you also putting in your 2 week would ruin the rear end in a top hat manager's day and that is a fact you could make use of by way of explaining to him what kind of schedule you are and are not interested in working.
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Oct 16, 2017 20:52
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True fact, if you just paint a little red dot at the bottom of urinals it will cut the amount of piss that ends up on the floor by like 70%. Guys cannot resist the urge to aim at the target e: unless we're talking about a bar/restaurant/gas station at midnight when everyone using the urinal is drunk, of course, in that case the piss is going to end up on the floor no matter what you do
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Oct 17, 2017 00:59
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HazCat posted:So today one of the managers informed me that she'll be logging my stocktake shift as next Monday's shift, rather than the Saturday I'll actually be working it. There is no way in hell you should allow your employer to illegally steal $200 from you. And by the way, if you live in the U.S. there is an excellent chance you can really gently caress them up with one phone call to the state department of labor--in most states they are actually super anal about overtime. A company I was working for a few years ago got a surprise inspection of their payroll records from the DOL (after a relatively new employee who wanted overtime she wasn't getting made a phone call) and wound up having to dole out some $35,000 worth of several years' unpaid overtime across dozens of employees and ex-employees, plus more than that in fines (they were working an employee 30 hours at one location and 20 hours in a different location and giving them two paychecks to try to avoid paying overtime. Guess what--that's extremely illegal!) You would of course be retaliated against and forced out once the poo poo went down, but if they're going to steal your overtime you should not submit to working for them. gently caress their poo poo up and move on. I'm assuming since you posted about it that your arrangement isn't THAT sweet and the company trying to steal $200 from you bugs the poo poo out of you. SpacePig is exactly right: you should NEVER EVER allow your employer to get away with such a thing because if you do, they will forevermore assume you're a nonconfrontational person who will submit to all sorts of casual mistreatment with nothing more than grumbling.
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Oct 18, 2017 02:48
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Kickshaw posted:Today management announced that the store is having a store wide 20 percent off sale on Saturday and Sunday, which will stack on top of sale prices. All members of all departments are expected to work ten to twelve hours, both days. Including those scheduled off. Rather than phrase it even the tiniest bit like asking permission, I'd encourage you to just tell them "Nope, sorry, I already made plans for Sunday that I cannot break, I won't be there" and refuse to supply an iota more information. Your personal life is none of your employer's goddamn business. Oxyclean posted:Or is this just a big gently caress you to anyone who has these days off regularly? It's exactly this. From management's perspective it's all about determining who will and won't yield to pressure to work whenever the hell I tell you to, with or without advance notice.
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Oct 18, 2017 20:43
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The pro way to work retail is to have five different jobs working 1-2 shifts a week each. That way you're not dependent on any of them and if any one boss is a dick to you, you can tell him to get stuffed. Only problem is this is exactly why most lovely retail managers avoid hiring anyone they can't make dependent on them. At least in the US they only want employees right in that "enough hours that they can't quit without going bankrupt, few enough that I don't have to pay for benefits" 29 hours a week sweet spot. Eric the Mauve fucked around with this message at 18:59 on Oct 25, 2017 |
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Oct 25, 2017 14:41
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Did you invite your boss to go gently caress herself sideways with a poleaxe? Genuinely interested in how you responded to being written up for failure to stroke her fragile ego
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Oct 28, 2017 00:17
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cephalopods posted:Was he a recent immigrant or something? How can anyone above age 5 exist in America (or whatever) without knowing sales tax They know perfectly well what sales tax is, it's just they had lousy parents who trained them from an early age to believe that throwing hissy fits is the way to get what you want, no matter how minor.
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Oct 29, 2017 21:45
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Many moons ago I had a non-commission salesdrone job at a department store and walked out when I was ordered to fill in for a call-off in a commission sales department without commission. gently caress that poo poo. As for the $20 an hour dude, sounds like he'd made his mind up to quit anyway and just decided what the hell.
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Oct 30, 2017 20:42
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Beastie posted:Bad Christmas Songs: oh ye gods these are probably the two worst songs ever written and every single person who has ever performed either one needs to be captured and brought to face justice for their crimes.
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Oct 31, 2017 19:42
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Zeth posted:What about the twisted sister christmas album? Someone would sneak that into their store's music. The pro move is to sneak The Night Santa Went Crazy onto a toy store's playlist
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Oct 31, 2017 20:07
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sweeperbravo posted:weeeee can harrrrrrrrrr dlee staaaaand the wayyyyt t 
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Nov 1, 2017 02:13
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Zenithe posted:Also, leaving the door open sounds like collusion, I sincerely hope nobody is that stupid. No idea what would even be worth stealing from out backroom honestly. I was literally thinking this while reading your post before I got to these last two sentences. For clarity though: When I read "robbed" I assume it involved pointing a gun at somebody. Was it that, or just theft, i.e. things disappeared from the storeroom?
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Nov 4, 2017 00:13
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Most likely there was a change in call center contractor since 18 months ago and the new one is strictly script only. It sucks balls but there's jackshit you can do about it. You can change phones/providers if it's in your power to do so, but AFAIK that's how they all operate now. You get what we deign to give you, when we deign to give it to you, and you will like it because you have no choice. P.S. Ha ha ha. It's extra frustrating because there's gently caress-all the call center jockey can do about it, you will never get anywhere near talking to anyone with the authority to do anything about it, and you can vent your rage on the call center jockey if you want but it's not their fault and there will still be gently caress-all they can do about it. Welcome to Customer Service in the 21st century my friend!
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Nov 5, 2017 03:09
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Cop Porn Popper posted:I swear I'm gonna just stop trying to help the customers. They apparently just don't want it. It's not that he wanted any help with any purchasing of products. It's that they have a deep need to have somebody listen to their angry ranting, and therapists cost money whereas helpless retail employees have to listen to you for free.
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Nov 9, 2017 16:13
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Cop Porn Popper posted:It it wasn't for the fact that I like and respect my store manager and don't want to leave her in a bind, I'd have told them to shove this job up their rear end when I saw this abomination of a schedule. Congrats on letting the company take advantage of your kind nature and attachment to your co-workers, I guess 
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Nov 11, 2017 15:59
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Zenithe posted:There is literally too much stock in my shop now. You cannot fit a single box of stuff more in our storage, fridge or shelves, which is a real shame because there is a couple of pallets worth of gear just lying around. I have no idea why this is happening, and our delivery driver has said it's happening everywhere. We usually have about a pallet of water bottle 24 packs outside and we got six pallets one day last week, meaning we now have an entire side of the building covered with head high stacks of water bottles like we're next to a goddamn rally. We aren't selling anything more, or expecting it. In the US at least, this is the normal November runup to Black Friday, isn't it? All retailers pack their warehouses with merchandise 'til it hurts in November.
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Nov 15, 2017 22:08
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Pentaghastly posted:I have black Friday off and I only work five and a half hours on thanksgiving in the morning which means I get off just in time to eat. bless. lol you know other people are going to call off and you're going to get called in, right?
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Nov 16, 2017 15:52
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Yeah he definitely doesn't have to answer and shouldn't answer. But if you work in retail and somehow are not scheduled to work Black Friday, chances are approximately 100.0% that they'll try to call you in. Actually (this is in the US obviously) almost every retail store I've ever known of, it's explicitly communicated to employees that you WILL work not just Black Friday but that entire weekend, absolutely no requests off that weekend will be granted, don't call off or you'll be fired. Except people do call off and usually don't get fired for it, at least not immediately, because every retailer is desperate for warm bodies in December. But refusing to work Black Friday weekend is a great way to end up with your hours suddenly vanishing come the second week of January at most retailers. Eric the Mauve fucked around with this message at 19:30 on Nov 16, 2017 |
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Nov 16, 2017 19:27
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UZworm posted:This does not extend to the second Walgreens I worked at, where they understaffed us like gently caress and someone seemed to call out literally every day and oh my god gently caress everyone there That right there is the bitch: the more understaffed the store is, the more everyone hates working there, and the more everyone hates working there, the more frequently they call off.
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Nov 20, 2017 22:35
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Beastie posted:If corporations weren't so focused on their quarterly and yearly numbers they'd be trying to stop this poo poo. This exists and it's called the Apple Store. Almost the entire retail industry is fighting a long losing struggle for survival. In the long run the industry as it's existed for the past 100 years is doomed, though it would have lasted a few decades longer if the people in charge weren't so shortsighted with things like staffing. But it's not going to turn around. The other thing the entire industry is dead wrong about is the way it bends over for the worst customers at the expense of employees and of good customers. But it's moot now, as the death spiral deepens these CEOs aren't going to start investing more right-now money in long term strategies like finding and retaining good employees and pursuing the loyalty of good customers while happily making bad customers their competitors' problem.
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Nov 20, 2017 23:58
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Being a retail manager at 90% or companies is a horrendously lovely job that's in some ways actually even worse than just being a minimum wage slave. Really the only upside to it is being able to get off on making your slaves suffer for no reason besides pure power tripping, which is why retail management tends to attract the kind of people it does. And the retail companies understand this perfectly well.
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Nov 22, 2017 13:57
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dovetaile posted:My manager had me scrubbing and gravel-vaccing every drat tank we have yesterday and now every time I lift my right arm above my shoulder I get twinges of pain. The "best" part? No one even came over to check on my work or even thank me; the only one who said anything was the coworker I hate who snottily asked if I'd really done every tank. Man, I'd be seeing a doctor on worker's comp so loving fast if I were in that spot, at least in the state I live in
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Nov 23, 2017 23:53
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Big thing about worker's comp is report the injury right away and make sure you go to a doctor approved by the company's comp insurance. And make sure you're very very clear in all conversations that 100% absolutely the injury happened at work.
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Nov 24, 2017 02:47
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Almost every town in the civilized world has several lawyers who specialize in workers comp. If you get hurt at work and your employer gives even the tiniest hint of trouble over it then find out who the most reputable (or, let's say, least disreputable  ) comp firm in town and retain them. Then when anyone calls you demanding anything you say "talk to my lawyer" and hang up. It sucks being run through the exhausting legal wringer and having to pay a lawyer a third of whatever award you get, but trust me, it sucks WAY WAY WORSE to get stuck with bankrupting medical bills or to refuse treatment and spend the rest of your life in pain because you didn't know how to play the comp game and your employer hosed you over on it. e: one other thing worth mentioning is that in most of the US, the primary source of employment for private investigators is spying on workers comp claimants on behalf of the employer's insurer, looking for any possible evidence that you're not as hurt as you claim. So be even goonier than usual and don't be caught doing anything even vaguely laborious. Eric the Mauve fucked around with this message at 15:04 on Nov 24, 2017 |
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Nov 24, 2017 14:59
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 The next step on your liberation journey is realizing, who the hell cares about "catching hell" from HR? Let 'em bitch. You and they both know that you're good at what you do and they're getting a huge bargain at the poo poo wage they pay you. You don't need to put up with scheduling bullshit.
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Nov 24, 2017 15:37
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I have a friend who runs the school-provided tutoring department at a major university and he finds 80% of his workday very frustrating for a very similar reason, a depressing aspect of human nature: the great majority of kids who come in for tutoring don't actually want help with learning the material of whatever class(es) they're failing. They just want someone to do the work for them. It's the same thing with the people you see. They don't want to learn how to operate their device. They just want on-call tech support to fix it for them whenever it stops working like they expected. Even if (especially if!) they know perfectly well it stopped working right because they did something stupid.
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Nov 30, 2017 16:10
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I was thinking more along the lines of forgetting/losing their password, but yeah, that too. Reminds me of my brief tenure in the computer repair business and all the comically virus-clogged machines we'd get in, probably 80 or 85 percent of all our business was retrieving important data and wiping the machines of people who were indiscriminate with their porn downloading. Almost all of them would act like they have no idea--none!--how all these viruses could possibly have gotten onto their computer. I always thought we should have charged them an extra $100 for the service of not emailing screenshots of their porn to their wife. Or in some cases, mother.
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Nov 30, 2017 16:18
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Just Tuesday I was at Starbucks and the girl at the register was super cheerful and talkative. No particular reason, she didn't just get engaged or get a new puppy or anything. I asked how long she's been working here. Three weeks. I feel bad for her already.
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Dec 1, 2017 21:45
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therobit posted:Take your finals and find a new job. Couldn't have said it better myself.
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Dec 8, 2017 23:44
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The customers who make retail workers miserable are split about 30/70 between "genuinely so stupid it's remarkable they remember how to breathe" and "know exactly what they're doing and just hate their lives and enjoy making other people suffer" (some people from the latter category become retail supervisors and assmans instead)
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Dec 11, 2017 23:12
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I'm only in my local Starbucks like maybe once a week tops. Three times a month probably. And there are two different old guys who I've seen in there multiple times hitting on the female baristas. If they're at it often enough that even I recognize them, that has two horrifying implications: one, that they both are actually there just about every day and possibly more than once a day; and two, that there are probably numerous others that I've never personally happened across.
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Dec 12, 2017 04:01
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Yawgmoth posted:The company I work for has a small retail store as a sort of sister company and we've been trying to hire someone for at least the holiday season for several months now. 90% of people don't even show up for the interview. No idea what your jurisdiction is like but there are some U.S. states that require people to apply to X jobs per month to remain eligible for unemployment/welfare benefits. Predictable result is a lot of no-shows or waste of time interviews for lovely retail jobs.
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Dec 14, 2017 22:17
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Like I get it, it's retail and it sucks, but if you ask for an interview and get one scheduled (and in a couple cases get it rescheduled) wouldn't you at least show up?
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Sankis posted:There are still people who legitimately believe you should be loyal to a corporation just because they hired you and that leaving it is a betrayal. Yes, these are the people who genuinely regard you, the Employee, as something more akin to a draft animal than a human.
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Dec 17, 2017 22:57
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Pentaghastly posted:We're dying. I'm on combo customer support/bar support because we're understaffed as always on weekends and busy as gently caress and we're out of heavy cream and we have three whips left in the fridge and our manager isnt answering his phone and we need the credit card to go buy more heavy creams. You do realize that when the manager finally DOES answer their phone, this is all going to be your fault.
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Dec 18, 2017 01:47
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Pentaghastly posted:I got my first request to make a drink personally for a customer (sticker said "Pentaghastly pls make") and I replied over the headset "I bet its an old man" Would it have been better or worse had it been a younger but ugly man?
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Dec 19, 2017 15:22
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Pentaghastly posted:Oh I definitely agree. Some people still don't understand that we're obligated to be nice and friendly even if you reek of BO and won't stop staring. The most we can do is have the manager deal with you if you're being a weird pervert x100 and im trying to think of something stupid perverted to ask a stranger Yeah the shittiest thing is the guys--they're the nut low in restaurants, just the worst--who choose to believe that the retail employee is smiling at them and talking to them because she totally wants me and not because it's literally her job and she has no choice. She doesn't want you. Her job is to smile and be friendly to you. Just complete your transaction, say thank you, and go away. Only vaguely related story: the worst day of my career as a hotel front desk clerk was the stormy evening when two ~14 year old girls were left unattended in their room with nothing to do and decided it would be fun to relentlessly awkwardly flirt with the front desk guy all evening. Not sure I've ever been more uncomfortable in my life.
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Dec 20, 2017 04:42
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Pentaghastly posted:A whole lot of shift swapping later, I finally have this weekend off to go see my family. The girl going out of her way to cover for me is going to have a fat sephora gift card waiting for her. Maybe I was just emotional from thinking I wouldn't get to be with my family, but I almost burst into tears when she told me she could help me out after no one else could.  That's awesome and she is definitely worthy of accolades also gently caress retail, I was in a B&N Starbucks this morning and there were like 11 people in line and one very beleaguered woman working there by herself. The register and the drinks. Both. At the same time. I was in line for 13 minutes. I have the Kindle app on my phone for this exact reason so I was fine with passing the time re-reading Hitchhiker's Guide to the Galaxy, but other people in line were decidedly unhappy about it, like it's the fault of the one person who showed up for work rather than whoever did not.
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Dec 21, 2017 23:41
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