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litany of gulps
Jun 11, 2001

Fun Shoe

Darth Freddy posted:

Wal mart the company that's suppose to not only be family friendly but also going green? At my little store alone I saw hundreds to thousands of dollars I'd food merch destroyed then trashed. Thousands of dollars of out of season products just broken and trashed not even recycled just thrown away. It honestly made me sick I can not even begin to imagine much less want to know what happens at a super center or a food mart. Also clothing hundreds of pounds of clothing just torn and thrown away also some times bleach poured over them.

I'm an hourly supervisor at a supercenter and we donate out thousands of dollars of food every week to three different local food charities. Your grocery claims crew is lazy and/or incompetent.

Edit: To expand on this, Wal-Mart's current food donation program grants a store full credit for any eligible donated items.

Eligible items are products that are going to expire within 3 days, but haven't yet expired. We also donate out any large overstocks of food that we know we aren't going to be able to sell through, particularly things like excess hams from holidays, or major backstocks of frozen items that we'll never be able to move.

By full credit, I mean the store treats it as a sold item and receives money from corporate rather than from a customer. This is good for employee bonuses and good for management's number games. There are also the obvious moral benefits from helping the needy. Oh, and the backroom stinks less when we aren't throwing gallons and gallons of milk and hams into a big metal bin to sit in intense heat for hours or days. Basically, there are a wide variety of reasons to follow the donation program and just about zero good reasons to not do it.

litany of gulps fucked around with this message at 23:52 on May 25, 2012

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litany of gulps
Jun 11, 2001

Fun Shoe

D34THROW posted:

:byodame: Do you work here?
:argh: No, you stupid twat, I'm just wearing a green shirt, khaki pants, and a nametag while bent over a U-boat full of merchandise in between stocking shelves for shits and giggles.

gently caress is wrong with people?

A lot of stores have stockers from outside companies working within the store but not necessarily as an employee of the store. These people are easy to mistake for store employees, but often won't be able to help with issues that a store employee could.

litany of gulps
Jun 11, 2001

Fun Shoe

Darth Freddy posted:

A regular just told me I am management material I have never been so depressed in my life. God I hope it never comes down to that.

"Management material" in retail just means that your brain functions to a degree where you don't need some guy with a 4th grade education to tell you what to do next. If that depresses you, I don't even know what to say.

litany of gulps
Jun 11, 2001

Fun Shoe

silversiren posted:

I feel poo poo on, passed over, slighted. I am actually pretty pissed off. This whole 6-hours-a-week bullshit is getting old, and I don't know what to do. I'm between being pissed and being upset because I feel like I'm just not ever going to get anywhere.
This post is all over the place, I'm sorry. I just needed to get that out.

If you're getting 6 hours a week, you're probably supposed to feel poo poo on. That's how retail management gets rid of people they don't want but can't outright fire.

litany of gulps
Jun 11, 2001

Fun Shoe

BigGayLogan posted:

To the art teacher who told her students that we (begrudgingly) do price matches: gently caress you. Ever since school started, we've had several students all from the same class coming in and demanding price matches with a rival store. gently caress you. Yes, we do price matching, but it is a pain in the rear end to everyone involved and is much easier said than done. gently caress you.

I loving hate when filthy little children try and buy school supplies at my store and make me follow company policies that may be slightly inconvenient for me. Really grinds my gears.

If I had to put up with that more than several times in a multi-month span, I think I'd probably jump off a bridge.

litany of gulps fucked around with this message at 23:14 on Oct 5, 2012

litany of gulps
Jun 11, 2001

Fun Shoe
Yeah bro, I guess that really changes things. Sounds like you're in hell up there, hope it gets better.

litany of gulps
Jun 11, 2001

Fun Shoe

D34THROW posted:

The NC/NS was partially retaliation for my hours being cut, partially just not giving a poo poo anymore. There was a time when I would have been unable to do so because I would have felt awful but I just find it hard to care anymore.

The odd part was that no one mentioned it to me today. I figured the AM would bring that poo poo up right away.

I'd imagine the first you'll hear about it from an AM is when they write you up or fire you, if they're going to. If not, they've already cut your hours to nothing, why pick a fight over it too? An AM isn't gonna get anything but a headache and having to listen to some whining if they do that.

litany of gulps
Jun 11, 2001

Fun Shoe

usernamen_01 posted:

I worked at Wal-mart for about a year and a half before I joined the military. I did sales associate and backroom inventory work while I was there. I'm getting out of the military eventually and, after I get my degree, I am looking for ideas on what kind of work to look for. The assistant managers working there had a pretty cake job from my vantage point; it was mostly PR with customers, bureaucratic paper shuffling, and of course petting the dick of the store manager and any corporate representatives who wanted to visit 'the troops'.

Zone managers, there at least, were people who were in charge of multiple departments and answered to one of the two assistant managers assigned to the store. The structure was pretty dense, but it seemed like "Zone Manager" was a stepping stone to assistant manager who's salary started at $60,000 plus a percentage of that as a bonus each year. Of course, the head honcho would make well over $100,000 plus a generous percentage of this as his bonus if the store did well. These figures are all from Texas just to put the standard of living in perspective.

Do you see a lot of people come into the upper chain of command who otherwise had little experience with retail prior?

A degree or a year or two of supervisory experience would be enough to meet the basic qualifications to apply for an AM-type position at Wal-Mart, but you'd be unlikely to be hired unless you interview really well. A large portion of Wal-Mart's ASM positions are filled by promoting lower level hourly supervisors, mostly zone supervisors. Zone supervisor is definitely a stepping stone position, but be aware that a fresh hire is unlikely to make more than 11-12/hr at the top end. I don't know where you got your salary numbers from (salaried people like to lie about how much money they make), but there's nowhere in the state of Texas where a Wal-Mart ASM makes 60k/yr starting. 48k is about the top end, if you're in a major metro area. Mid to high 30s is more likely in rural areas. Raises are 3-5% yearly, depending on how you score on your evals. Bonuses for an ASM aren't enormous, a couple of thousand at most per year.

Store managers make a lot more, but their pay is almost 50/50 salary/bonus, and a bonus is by no means guaranteed. There's also a stepping stone position between ASM and store manager, which is shift manager. Shift managers make 60-70k/yr starting, with bonuses up to about 10k/yr.

litany of gulps
Jun 11, 2001

Fun Shoe

slingshot effect posted:

I know your whole gimmick in this thread is to make yourself sound like a Herculean superman of retail & paint Australia as some kind of socialist workers paradise

I love this description. I've always pictured it more as a Nazi sort of superman than a Hercules sort, like he's gonna strap on his company boots and stomp out some competitor's employees who foolishly came into his store to do price comparisons, fake smile and policy handbook present the entire time.

litany of gulps
Jun 11, 2001

Fun Shoe

Santheb posted:

CSM as in a Customer Service Manager? Getting paid $12.25? Man, gently caress Wal Mart.

After reading about 10 pages of this thread, I've come to the conclusion that maybe my job over at the warehouse club isn't so bad. Why yes I will take $18 an hour to operate this cash register and say Hi how are you doing and have a great evening over and over again.

For what it's worth, I used to make $12.10/hr as a zone supervisor for Walmart, which is the highest hourly supervisor position in a normal store. Walmart is developing a huge divide between people that make decent money because they worked there prior to the recession, and new hires which are largely temps, all start at shitpay, and are locked into shitpay forever with at most 50 cent per year raises all you can expect for compensation.

litany of gulps
Jun 11, 2001

Fun Shoe
I think you'd have a lot of trouble selling managers on sensors at the bathrooms.

Anyway, your store manager doesn't care how much poo poo gets stolen, as long as enough of it is concealed as throwaways or missed markdowns in price changes that he doesn't get in trouble for shrink.

litany of gulps
Jun 11, 2001

Fun Shoe

OneThousandMonkeys posted:

Yeah he just brings it to the little people, I'm sure. "Listen, last month we had infinity shrink. So, nip that in the butt."

You wouldn't even have to set them up like a bathroom gate, and Walmart has now moved to a system, where, in order to get to the bathroom from electronics, you have to now curve around and walk down an entire aisle of conspicuously-placed books, at which point you will probably walk by at least 2-3 employees doing their thing. But by and large Walmart does not seem to care about shrinkage. Employees are probably stealing most of it anyway.

You're always going to be told it was worse than it should be, regardless of whether or not you met goals or actually did well. If your store shrinks out about 1% or more during the year, you'll probably be getting a new store manager. If not, shrink probably isn't a big concern (unless you're getting near the edge and the manager is worried his job may be on the line).

Anyway, you'd probably be appalled at how much per month goes into the trash from your store's food departments. Or for that matter, how much the store loses in price matching competitor ads. Strangling out all of those Hispanic grocery stores ain't cheap. 20k/month might be a drop in the bucket compared to that. I worked in a store that was projected to lose 700k/quarter.

litany of gulps fucked around with this message at 01:45 on Jun 27, 2013

litany of gulps
Jun 11, 2001

Fun Shoe

Sankis posted:

When I got hired where I am now, the store manager (who's since left) who interviewed me never mentioned my pay so on my first day of work I had to awkwardly go to the office and ask.

I guess it's not that big of a deal, though, considering it's retail and it's always safe to assume minimum.

This happened to me with a retailer, only it was me asking about pay at various steps in the hiring process and being told "oh we can talk about that later in the process" until I hit the point where "oh, they should've talked about that in the previous step of the process, you're making the minimum until your 90 day period is up!"

Fortunately a month later I got a non lovely job and was able to ditch them without notice and abandon retail entirely!

litany of gulps
Jun 11, 2001

Fun Shoe

mookerson posted:

Hey guys, sorry for the management rant but can I please get some applicants who are loving qualified to work in retail?

I manage a smallish yet high end pet supply store. I need to hire 3 people between both my stores, but I can't get an application from a human who has worked in retail before. I understand everyone needs to start somewhere but I'm not going to hire you kid, because you are still in high school and by the time you are trained working 15 hours a week you are going to graduate and move away. Same thing for you, Joe Applicant, Esq. Take your JD off your retail resume, I'm not going to call you back because I know you don't want to be here.

How much are you paying and where? Seems fairly relevant if you can't get qualified applicants.

litany of gulps
Jun 11, 2001

Fun Shoe

SectumSempra posted:

^^ yeah I had to reword this a few times because he's one of the few actually posting here but it is pretty much a huge part of the problem.
Everyone wants the fabled masked man who can come to your store at all hours with no family, no friends, and no future prospects that will never leave and work for next to nothing.

The issues are

A- It's retail
B- It's retail
C- It's 15 hours a week (or was that an example?)
D- It's retail, no one wants to be there.

You seem to be expecting a person who isn't college educated and isn't in High School either with no job, with experience in retail or am I mistaken? And if it's small high end pet retail, I'm assuming there isn't exactly a wealth of knowledge necessary.


Retail doesn't require experience, it requires at best 4 hours of doing it and learning a few rules.

It always makes me laugh when i see retail places that ask for a year or two of experience in retail, for base level pay.

I've actually seen a store ask for 4 years+ experience for 10 dollars an hour US, in New York. (Only notable because a good number of clothing retailers offer 9.5+ for just getting the job)

This is almost exactly what I was thinking when I saw that post, but I figured I'd give him the benefit of the doubt and ask what he was paying first. Being a retail manager makes you a retarded hypocrite pretty much just as a facet of the job, so I wouldn't be too hard on the guy.

If he can't retain people, kids or otherwise, obviously something about the job sucks. Could be management, could be the pay, could be the work, could be the customers. Probably it's all four.

The thing that really stands out to me is that he doesn't like training people because he thinks they're just gonna leave. Well, guess what? If you don't invest in your personnel, they're not gonna invest in your lovely pet store. If you can't make a comfortable working environment for your employees, they're not gonna stick around for the prestige of doling out fish to shitheads. If you can't pay a decent wage (or even a competitive one), what makes you think anyone but children or the most desperate of people will even take a second look at your store?

litany of gulps
Jun 11, 2001

Fun Shoe

Sankis posted:

Doesn't Walmart have computer systems that automatically orders poo poo based on the prior years' sales and stuff? What the hell happened a year prior to plumacalypse?

The computer system won't place an order like that, but orders can be placed by buyers (who do not work within the stores they buy for) and excess freight can be forced from a distribution center to every Wal-Mart they can dump it on. Wal-Mart is the end of the line when some jerk in an office in Bentonville thought he was getting a good deal on a ridiculous trainload of corn that will go bad in a week.

litany of gulps
Jun 11, 2001

Fun Shoe

YF19pilot posted:

You know, the worst thing about working retail, is the pressure I get from my family to get into retail management, especially at Wal-Mart. I don't know what the obsession is (I get it, the pay isn't bad), but literally within a week after getting my seasonal cashier position at Lowe's, I had people in my family asking when I'd be promoted to store manager, or how soon will it be before Wal-Mart hires me away to be a manager. Heck, just this morning I woke up to "there's two Wal-Mart Manager-in-training positions open in the area."

I get that everyone thinks a management position should be easy as cake for me to get, thanks to my degree and everything; but that degree is half the reason I don't get hired for those kinds of positions. Not to mention, I really don't want to make a career out of retail, and it's like that sentiment falls on deaf ears.

So you don't work at Wal-Mart but your family thinks they want you as a manager? Most management promotions are internal at Wal-Mart. A degree won't hurt you (and was how I moved into management in a short timeframe), but if you haven't put in some time as an hourly of some sort, the company usually isn't really interested in your credentials. I'll also note that I was able to use a few months as a manager as a springboard out of retail, so it's not entirely a trap.

litany of gulps
Jun 11, 2001

Fun Shoe

Baldbeard posted:

The saddest part, the only part that I truly regret, is the fact that I have to put "retail management" on applications and resumes and I know the people reading them will think McDonalds Shift Supervisor and pay no attention. Even though I've had to demonstrate some ridiculous discipline over the years, and other important accomplishments like working 3 years without taking a single sick day or being late.

Don't feel this way! For every interviewer that dismisses your retail experience, there's another one that has been in the poo poo and knows what managing a store takes and what kind of people are successful at it. When I was interviewing for jobs, it was a night and day difference.

litany of gulps
Jun 11, 2001

Fun Shoe

martyrdumb posted:

I read the news report where a couple Walmarts in Louisiana lost a good chunk of their grocery stock because people filled up dozens of carts and just abandoned them when the system came back up. I feel for the employees who had to sort through and reshop/throw away that poo poo.

I worked in a Walmart that was budgeted to lose hundreds of thousands of dollars a quarter. The goal (for that store) was shutting down competing Hispanic grocery stores, not making money. For me at least, if they're willing to burn money to kill the competition, then they can certainly afford to eat the cost on a few baskets of abandoned groceries. Not to mention the fact that abandoned baskets or excessive perishable returns are only a problem in an understaffed store.

litany of gulps
Jun 11, 2001

Fun Shoe

usernamen_01 posted:

Losing money senselessly is not the same as a defined strategy for destroying competition. One is shrinkage and the other is creating a competitive moat.

Shrinkage goes down with increased staffing. Most of these stores have made it part of their strategy to pay for a certain amount of shrinkage rather than pay for sufficient numbers of employees. As I said, if they're willing to burn off cash in order to stifle competition, they've got the funds to deal with basic, regular problems that arise while running a grocery store.

Every time there's a power outage you get dozens of abandoned baskets, this is not an uncommon thing. There are procedures in place to deal with this sort of problem, it just takes people. If you've cut your staffing to the bone because your shrink formula says that paying a couple of extra employees costs you more than the price of food spoiling at the return desk, extra theft, and lack of ability to respond to emergency situations... well, I don't know what you'd call that other than a defined strategy.

YF19pilot posted:

Yeah, shrinkage is a bitch no matter where you work. Ask me about the look on my manager's face when I told him we were missing a whole 90' roll of carpet from our last cycle count (probably a DC mistake - receiving is "good faith" so it's possible the 10 cases of tile I couldn't find were just not delivered at all 6 months ago and we're just now finding out).

The only possible reason to have "good faith" receiving (which is a joke of a concept) would be that the store or the company doesn't want to pay for the small number of employees you'd need to actually verify that what you're getting is what you paid for.

litany of gulps fucked around with this message at 15:03 on Oct 18, 2013

litany of gulps
Jun 11, 2001

Fun Shoe

usernamen_01 posted:

I realize that a company like Wal-Mart has the resources at hand to weather a great deal of shrinkage. What I am getting at, though, is that it is bad business policy to passively "expect" shrinkage and not attempt to take action against it. It's almost nihilistic, in a sense of the word.

In reviewing your original argument, it is essentially begging the question:

1. WM store loses excessive X amount of money on shrinkage.
2. WM store has budgeted the loss of X amount of money from local competition.
3. WM store losing X amount on shrinkage is acceptable.

In your follow up to that, you then present the dilemma that without increased staff, shrinkage, as it currently exists with regard to lost groceries, is unavoidable. That could possibly be true, but until it is absolutely know to be so, it is an unfounded conclusion. If you found a way to work past that dilemma, you'd likely make your store manager a lot of money on his yearly bonus. I remember hearing about the carrot on a string at Wal-Mart. The measly $450 quarterly "bonus" for target shrinkage would not be nearly enough to get me motivated to do so.

I wouldn't call it a nihilistic strategy, but it is calculated. I've worked in higher end grocery stores where they took the opposite path. Higher staffing levels and an aggressive approach toward rotation, date checking, and putting away returns. Compare the staffing levels in a Wal-Mart versus something like a Central Market or Whole Foods. The latter have way more people active on the salesfloor, and they have a heavily staffed front end that can handle constant returns. They also move a smaller amount of more expensive product, which makes it more realistic to stay on top of things.

Also, the bonuses are probably a worse deal than you'd expect, and I doubt your expectations were high. It isn't based purely on shrink. For regular associates, the bonus breakdown looks like this:

Sales 40%
Profit 40%
Customer Experience 10%
Inventory Turns 10%

Maximum payout is 550/quarter.
If you miss one of the metrics by a lot, it can shut down the bonus even if you do really well in other categories. Shrink would fall under profit, which is the only category an hourly worker really has all that much control over. Customer experience is the receipt phone survey. Accidents can kill a bonus off quickly, because Wal-Mart takes enough money out of the store's budget to cover the cost of an average accident when the accident occurs. If that money doesn't get used once any legal proceedings are over, the money is returned to the store, but that could be two years down the road.

litany of gulps
Jun 11, 2001

Fun Shoe

Kilonum posted:

I just applied for a job at my local Whole Foods because I should have gotten my hours at [competing Grocery chain] increased by now but I'm still at 3 hours a week and I haven't gotten a raise in 5 loving years. gently caress that noise.

When you spend more time thinking of ways to rip off your employer instead of being at work, it's loving time to move on.

For what it's worth, the big questions they asked me at the one Whole Foods interview I went to were "what does organic mean to you?" and "if a customer comes to you asking for help with gluten free dieting, what would you do?"

If you plan on trying to negotiate experience into increased pay, do it during the interview. They're expanding rapidly and trying to hold onto their founding culture, so if you can speak passionately or knowledgably about things like GMOs and the questions above, you're pretty much in.

My area, they pay a minimum of 10/hr for all positions. Some of the guys that were hired in the same group as I was were getting +1/hr per year of prior relevant experience, although I got nothing despite a strong resume.

Good luck!

litany of gulps
Jun 11, 2001

Fun Shoe

Kukash posted:

Has anyone ever been a department manager with Wal-Mart? I may have the opportunity to get the electronics dept (sales associate now) but I would get a small raise if any. The only reason I have to take it is it may make my resume(lol) look better or lead to something else but a lot of dept. managers I've talked to say you take so much more crap from upper management and that is something I don't deal with now.

Department managers typically get a fixed 7AM-4PM schedule, Monday-Friday. Overtime is a closely guarded commodity in a Wal-Mart store, and a new lowly paid department manager that wants to show off what they can do is a prime target for using that overtime. So you'll probably make more money than you'd expect. It's still Wal-Mart though, so don't expect to be living large.

You only get true poo poo from the store management if your department sucks. There are a few ways your department can suck, but the big one new department managers run into is having outages of important products. Your role is to count inventory and keep the shelves full. The company actually calls that position "Merchandise Supervisor" now.

You might also be surprised at how much that actually does help your resume.

litany of gulps
Jun 11, 2001

Fun Shoe

AASman posted:

Is there anything I can do? Just not let it bother me? I don't care about getting a second 15minute break that much but its the principle of it for me.

Double check your state laws and report it to your state's labor board or workforce commission or whatever. Encourage your coworkers to do the same.

If you work for a major chain, there's probably a hotline for worker abuse that you can call as well. Usually upper management in major retailers actually care if their sub-managers are doing blatantly illegal things, if only because they could get in trouble if it's happening under their watch.

litany of gulps
Jun 11, 2001

Fun Shoe

0 rows returned posted:

I'm pretty sure I've reached the end of my rope working at Walmart. I've been a overnight stocker for about 8 months now and its getting harder and harder to bring myself to get out of bed before work because I just hate it so much. When I go to work I can't force myself to give a single poo poo about what goes on there. There are a couple reasons for this:

...

gently caress Walmart.

Speaking as a former overnight manager at Walmart, I can say this is horribly accurate and astute. There are perfectly sound reasons for pretty much every point on that list, but the reality of working under the conditions is a nightmare.

You have to use the hate to fuel yourself, or become cold and dead and stop caring about it at all!

litany of gulps
Jun 11, 2001

Fun Shoe

Kukash posted:

So I posted a while back about possibly taking a Department Manager position at Wal-Mart. Well I did it a few weeks ago and oh god what have I done. What sucks is I'm stuck for 6 months before I can transfer to something else. My only option really is to find a new job but it'd be hard for me to find something that pays as good. The extra dollar I got doesn't seem worth it. Ugh.

What's so bad about it? You have to seriously, seriously gently caress up to get in real trouble as a department manager.

The best advice I can give to running a successful department is to keep your numbers as accurate as possible. Nothing will make a bigger difference. Don't let IMS or ICS gently caress with your counts, don't let anyone change your counts, because you're the one that gets in trouble for your inventory being off. Count all drat day, and fix your signage and missing labels and fasttrack as you count.

Which department did you get?

litany of gulps
Jun 11, 2001

Fun Shoe

Kukash posted:

It's a little more than $12 but I think at this point I'd take a pay cut to throw a truck every day.


I got electronics which at my store already was one of the highest shrinking departments to begin with. Just having to constantly deal with theft and messed up counts sucks. I have management telling me to put TV's out on feature and I have loss prevention up my rear end about securing the TVs when we have a major shortage of spider wrap.

As a department manager you should have the ability to order locking peghooks and spider wrap. Search for 99 supplies on the wire and one of the results should be an exhaustive list of supplies that can be ordered through the telexon. Just punch in the item numbers and order like any other item. Someone might fuss if it ends up being a huge amount of money or if they feel like ordering 99 supplies is their responsibility, but you might also get bonus points for taking charge in a situation where everyone else is doing nothing. It might get denied as well, if whoever is approving orders notices, but then you can at least say you tried to confront the problem.

litany of gulps
Jun 11, 2001

Fun Shoe

Kukash posted:

I...I think I love you. I did not know I could do this because every time I asked my assistant manager, he says the store manager has to do it. Even the asset protection manager said the same thing. Gonna see if I can sneak an order through.

People will actively lie to you to prevent you from learning. The people that move up are the people that figure out how to train themselves, how to work the telexon, work the machinery, finesse the system. This is how you get the one person in a store qualified to train for powered lifting equipment that refuses to certify anyone else. Knowledge is advancement and security.

They push the SOPs and routines, and it seems childish or incomplete, but I understand completely why they do it. Corporate wants knowledge to disperse and they try to do it in their own misguided way. The employees often dig in their heels and bog things down in ridiculous local politics.

You'd be surprised what you can find on the wire, or what you can do from the old SMART system 80s looking green screen craziness. When I left, the big thing was feature management data. This required department managers to accurately mark and update their features so the bigwigs could watch sales and analyze item performance. Does your store do feature management?

litany of gulps
Jun 11, 2001

Fun Shoe
Why are HR people always so despicable? I don't think I've met a one that wasn't a nasty piece of work all around.

litany of gulps
Jun 11, 2001

Fun Shoe

Iakona posted:

I can't afford to just up and quit, but I've decided to at least spend all of my two days off applying for what I can. I really hate to just up and walk away from 6 and a half years at job. I'm considering calling HR or her boss, but I'm not sure if it would do me any good. I can say without a doubt though that I wouldn't be the first person who's called because of the way she's treated somebody. She once called a meeting in the backroom and told one of our overnight supports to grow up and stop being such a little girl. At least two of the employees who were part of that meeting called HR about it, but HR claimed the manager would have to file a complaint himself. He let it slide, but if she had talked to me like that in front of everyone I'm not sure what I would have done.

Unless you have some kind of proof of wrongdoing, complaining that you got called a name is going to do exactly jack-poo poo for you or anyone else. The game at the salaried level is collection of evidence then release of that evidence to cover your rear end or bury your opponents. People at the low end of the totem pole always think that he-said she-said word of mouth drama has teeth, but it won't ever go anywhere.

litany of gulps
Jun 11, 2001

Fun Shoe
The only real value of a retail job isn't the bullshit you put on your resume, anyway. The value comes from the hosed up poo poo you had to put up with and the bizarre situations that you've been through as a retail worker, which should give you scenarios that you can discuss during interviews where they ask you stupid questions about times you had to think on your feet or whatever.

litany of gulps
Jun 11, 2001

Fun Shoe

Pumpy Dumper posted:

Anybody have experience working at whole foods? I have a phone interview today for a grocery position and an in person interview for another whole foods as a meat cutter next week.

The customers are a nightmare and want you to be their own personal Dr. Oz. They will ask all sorts of stupid questions, so have your bullshit prepared. As long as you spout enough buzzwords like gluten-free (don't tell them meat is naturally gluten-free), you'll be ok. Your department has to vote you in (or you get fired) after a few weeks, so don't be an rear end in a top hat to your coworkers. They've expanded hugely in a very short time, and are afraid of losing their company culture, so promotion is heavily reliant on whether or not you fit in with that culture. Their jobs all pay a minimum of 10/hr in the stores I've seen, but that is probably highly dependent on location. You get a 20% discount on all items, effective immediately on hire (if I remember correctly), including booze. If you undergo a fitness program and test that can go up to as much as 30%. Paid 30 minute lunch breaks if you don't leave the store.

litany of gulps
Jun 11, 2001

Fun Shoe

ijii posted:

You're really going to piss people off if they train you to work in the meat shop only to quit when summer is over or start demanding a super restrictive schedule, please don't bother if this is the case :(

Everybody I work with is getting a little frustrated having to find a half decent worker.

Welcome to retail. When I hired on at Whole Foods, they started me at the minimum pay despite tons of experience and hosed with me by giving me tons of really short shifts to fill in all the little gaps in their lovely scheduling. Unsurprisingly, I left the second I found something better. The only way to find decent workers is to not treat them like poo poo, and the default in retail is poo poo.

litany of gulps
Jun 11, 2001

Fun Shoe

Faerunner posted:

I was debating going after a management role here because it would look better on a resume but everything the HR people in this thread have said points to retail management meaning gently caress-all to most employers, so I figure I have just as good a shot with my current semi-managerial duties (I already play backup DH when our DH isn't working...).

This is so not true. Management experience is the only part of retail experience that matters, other than the hosed up situations you can talk about during interviews.

litany of gulps
Jun 11, 2001

Fun Shoe

Leal posted:

Of course, between saturday and monday they loving TOOK THE SHELVES BACK DOWN. Not only did they take the shelves down, they then went and put product on top of the cabinets. My instructions are stiff in this regard: If they don't have it up I leave, period. And I just KNOW when I go back after the store gets their poo poo straight they'll be assholes to me even though THEY took the loving shelves off after I arranged a date and time for me to come in what the gently caress is wrong with you guys

It just really kills me, I guess their reason is "well we don't want unused space blah blah". Well congrats, now instead of having 6 sections of tablet demos up and ready for customers to enjoy you now have 6 spots of random rear end product you just threw up there that you're going to have to take down anyways when corporate gets notified you removed the stuff they paid money to have put up!

From the store side perspective:

Department managers work during the week, so whoever assembled, placed, and knew anything about the fixture was gone at 4 PM on Friday. If questioned about it at any point, it would most likely be to throw your company under the bus for having a week delay between when corporate says this fixture needs to be up and when your people show up to actually stock the thing.

The weekend people give no shits about unlikely promises from third party vendors they know nothing about. They're dealing with, you know, making money by selling products to the ravenous hordes of customers packing the place wall to wall.

They also know that having an empty display on the weekend is a cardinal sin. If anyone from corporate or the store manager or god help you the district manager saw such a thing, SOMEONE from that store is getting hosed up. Chances are even good that the district manager DID come in, probably on Friday, to check and see if the display was set up and stocked. If he did and saw an empty display, and the store is saying they did their end of the deal but these third party people never showed up, then the store is probably just told to stock it with what they've got and he goes off thinking that third party company isn't doing their job in a timely fashion.

In no situation really does a reprimand come from corporate here for doing what they did. It was the correct move, in their perspective. They then complain about the third party group, and maybe another company comes along that doesn't have "won't work on weekends" in the contract they're willing to take. The Wal-Mart culture of bullying third party vendors and suppliers is very real, and they make for an easy "other" that can take responsibility for any problems.

litany of gulps
Jun 11, 2001

Fun Shoe

Zeth posted:

Khaki pants works, but gently caress if I am gonna wear white shirts with all the crud I have to deal with and end up getting on me in the course of a day. Is this dress/collared type shirts or are things like polos still allowed?

The management dress code is white or navy collared shirt with khaki or black pants. It sounds like they're applying that dress code to everyone, which just means no t-shirts basically. The real tragedy will come when they ban hats.

litany of gulps
Jun 11, 2001

Fun Shoe

The Lord Bude posted:

Enjoy being a criminal as well.

Man, you must work in the most low key bullshit store in the loving planet. You should move to an American city and work here for a while. It would vastly expand your retail horizons, and it seems like you are in desperate need of expansion from wherever you are coming from. You've straight up gone mad from it.

litany of gulps
Jun 11, 2001

Fun Shoe
Any thoughts on retail stores using smartphone checkouts, where the customer just scans barcodes with their phone and pays electronically through the device as well? No cashier, no self serve machine, just the honor system.

I remember the concept getting a lot of laughs at the presentation I heard about it in (with Walmart). I can totally see them weighing their choices and deciding that the theft losses will amount to less total money than they lose by paying an employee, though. They already typically have door greeters that can check receipts to help make sure that people aren't totally blatant about it.

kansas posted:

If you're going to steal why not just put them in your pocket and shoplift :confused:

Can't believe all of the people in here who complain about scams think that this is ok...

It's less that it's ok and more that in the grand scheme of things, someone stealing a few cents worth of apples by paying for the wrong variety intentionally is a joke of a problem. I have never been so far on top of things in any store I've ever worked in that I had time to care about something that trivial. poo poo, I'd wager half the produce sold in a Central Market (where you bag and barcode your own produce from a little machine that spits out sticky labels) is incorrectly labeled.

Edit: Whole Foods will often just give you unlabeled bulk goods (sold by weight, you're supposed to write the code on yourself but you can just tell them you didn't know or forgot). Just sending someone a few aisles over to check and hold up the line for a minute or two is judged to be a worse thing than the small loss of profit.

litany of gulps fucked around with this message at 23:43 on Aug 23, 2014

litany of gulps
Jun 11, 2001

Fun Shoe

Blade_of_tyshalle posted:

That memo seems so unneccessarily vague, with not-quite-right buzzwords, so it feels not-true to me. It also mentions specifically "this region" which means it could just be some dickhead RM making GBS threads on all his DMs and SMs and not an actual corporate thing.

This is exactly right. Corporate pushes out weekly newsletters with company priorities, upcoming events, and deadlines/images for displays and sales. This is a writeup of some regional guy's interpretation of that plus whatever poo poo is raining down from above being transferred further down.

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litany of gulps
Jun 11, 2001

Fun Shoe
I don't think anyone is surprised at the firing. I think the idea was more "gently caress that lady, what a loving retard."

I mean, seriously. I got light sauce instead of white sauce? What the gently caress does that even mean? This was probably some idiot calling in trying to scam free poo poo, then getting self righteous when her poo poo got shut down by someone trying to run a busy store rather than deal with shitheads.

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