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Rainbow Knight
Apr 19, 2006

We die.
We pray.
To live.
We serve

My horrible horrible department head is finally getting transferred. It's been 3 long years of bullshit attempts at emotional abuse specifically targeted at me, and my biggest regret is not blowing the whistle on him for working off the clock when I first started.

Also we are still carrying cherries until our warehouse runs out and, as is custom for the rich old people who live in the area, cherry pits are left everywhere and anywhere. It seems like their favorite spot is within loving arms reach of a goddamn trashcan. I don't know if it's biological inclination or a conspiracy or what, but every day I spend with these people I'm like, "What in the hell is wrong with your brains?"

goddamn

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Rainbow Knight
Apr 19, 2006

We die.
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To live.
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Just found out that after my two days off this weekend I get to work 11 days straight until my next day off. I guess somewhere in the world people have it worse so thank god for unions :v:

Rainbow Knight
Apr 19, 2006

We die.
We pray.
To live.
We serve

Anora posted:

Forgot my store was doing a three day clearance sale today... ugggggh. Not everything is on sale you twats, just the clearance stuff.

God drat my customers just get lazier and lazier, like I hate taking stuff to put up myself later/never. If I don't, people will walk to the nearest aisle, out of my line of sight, and just drop it, may be, on a shelf, usually on the floor. That's if it even gets to me, I can fill up a full shopping cart with poo poo people have left around the store every day, and this is a store that thinks it can run with one person all day.

Getting real sick of finding opened poo poo, not stolen mind you, just opened. Trashbags, sandwich bags, socks, tampons, toys, baby wipes, etc. Just an open package, like someone needed to see what was in the package, but didn't want to buy it. I can't roam looking for people doing it either because we're to busy when I'm left alone, and if I have help, I need to stock.

I hate it when customers do the same thing but I don't have to work that poo poo and even the people that do don't have to do it while alone. God drat, that sucks.

Rainbow Knight
Apr 19, 2006

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We pray.
To live.
We serve

Markdowns fish on leaf lettuce is the most masterful execution of not giving a poo poo I have personally witnessed.

Oh and sanitizer wipes from the cart bays on fresh produce is another favorite. Like, not only is it lazy, it's just blind loving spite.

Rainbow Knight
Apr 19, 2006

We die.
We pray.
To live.
We serve

I get so loving tired of babysitting my co-workers. Drive-by messes in the breakroom, blocking fire exits with flatbeds of product (why would you do this!?)

Just, ugh.

Rainbow Knight
Apr 19, 2006

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We pray.
To live.
We serve

:lol: that's incredible

Rainbow Knight
Apr 19, 2006

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To live.
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So I've got 30 minutes left in my shift and I'm doing some last minute scanning for our order. I see these two kids hanging out by the bakery, a sister and a younger brother. She's covering up cake tags and telling her brother to guess what kind of cake it is. Wholesome stuff.

Next time I see them, they're with their parents. The mom is picking out produce, and the dad is barking out orders and berating his kids for... something? I don't know. He was telling them not to misbehave, basically. But if they were doing anything wrong, it was so innocuous that it probably wasn't even worth mentioning. The mother and kids head up front, leaving the dad to peruse some bakery stuff. A customer bumps into him and then apologizes, claiming it was an accident. And the dad just loses it.

He starts telling this skinny old guy who bumped into him to watch the gently caress out and to gently caress off and that he was going to gently caress him up. I walked up hoping to separate them and avoid a scene, but after hearing that last part I skipped straight to telling him to leave. He was like "and who's going to throw me out, you?" He got in my face and I kept stepping into his space, until he found himself shouting and trying to puff up his chest while walking backwards. A sales manager arrived and this loving guy (this loving guy!) looks to the sales manager like he's going to back him up or something. He says "He's telling me to get out!" and the manager says "so am I lol." We escort him out, with him shouting the whole way about how we're nobodies and he's been here for 30 years. His family leaves their cart of stuff at the register, heads hung in shame.

All I can think though is that the guy was just emasculated, gained nothing, and I hope he doesn't treat his family like poo poo.

Rainbow Knight fucked around with this message at 06:55 on Sep 11, 2018

Rainbow Knight
Apr 19, 2006

We die.
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To live.
We serve

Eric the Mauve posted:

Yeah, and I hope I trip over a briefcase stuffed full of $100 bills on my way to my car this morning.

Right? Before I edited my post, the part that you quoted had an assertion that he was 100% going to abuse his family in some way after they got home. I thought it was an unfair assumption. After having thought about it for a while though, I feel like it's more likely than not :(

Yawgmoth posted:

Please please tell me your manager actually said lol.

in my version of the story, yes he does

Rainbow Knight
Apr 19, 2006

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To live.
We serve

I like when customers take coupons for stuff that they don't need and put them next to the product for others to enjoy. It's nice :unsmith:

Rainbow Knight
Apr 19, 2006

We die.
We pray.
To live.
We serve

:smith:

Rainbow Knight
Apr 19, 2006

We die.
We pray.
To live.
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Anora posted:

When I showed up when scheduled instead of 2 hours earlier, she pulled me off the schedule for the rest of the week (yay, hurt yourself to hurt me).

Wait so someone can just take your scheduled hours away? What loving bullshit is this? Is this a Right-to-Work thing?

Rainbow Knight
Apr 19, 2006

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MC Hawking posted:

Of all the ridiculous stuff posted in this thread over the last six years, this is what makes you react with indignant outrage?

When someone posts something that can be refined down to having one's livelihood dangled over them like it's a loving dog treat boils my blood. Customers are horrible by default and coworkers are like idiot gonk droids who might fall onto their dumb square faces if you don't corral them towards the proper junk pile, but lovely bosses are The Worst.

Rainbow Knight
Apr 19, 2006

We die.
We pray.
To live.
We serve

E: oops repeat

Rainbow Knight fucked around with this message at 02:14 on Oct 6, 2018

Rainbow Knight
Apr 19, 2006

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We pray.
To live.
We serve

NerdyMcNerdNerd posted:

The corporate suits are worthless assholes who, for the most part, have never worked the floor or did it so long ago that they have no idea how it's changed.

They're worthless, and they're pests. Not all of them, sure, but most of them.

They have very narrow views about how things should be done, usually read off a piece of paper, maybe one they wrote. Sometimes there's some good guidelines. Often they're about as well-grounded as a mudslide.

Our friend ijii could tell this person, "I'm one man, the people under me are under-trained and their time gets drained by work outside my department." He could lay out all his problems, and ask for advice, for help.

And I promise you, promise you, this person would take his explanation as excuses, talk over him, and then roll into some bullshit about rising to the challenge and giving 110%, like some washed up actor from a B-grade 90's teen sports movie.

The irony of it all is that she's going to waste his time, showing him all the work he knows isn't done, telling him how to do the job he already knows how to do, and by the end of it, he'll be more behind than if she died in a tragic powerpoint related accident back at corporate HQ.

If there is one goddamn job on this planet where something good comes of having the leadership "down in the trenches", I'd be shocked. Might as well send a general to do a sergeant's job.

I almost feel bad for corporate because I know that someone above them is doing the exact same thing.

Rainbow Knight
Apr 19, 2006

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To live.
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Like I said, "almost."

Rainbow Knight
Apr 19, 2006

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To live.
We serve

Rhythmancer posted:

One time I caught a dude using his own rewards card account to ring up customers and told him to knock it off because people get fired for that. A few days later we got a call from the regional LP guy and the petty bureaucratic little poo poo actually got mad at me for warning him. Turns out LP had noticed his shenanigans too and was calling to tell us to fire him but they couldn't once they heard the dude had already been talked to about it.

What a contemptible human being your LP guy is. Holy poo poo lol

Rainbow Knight
Apr 19, 2006

We die.
We pray.
To live.
We serve

Telephones posted:

I loving hate my retail job. At the end of my shift last night I was pulled into a room where three managers really let me have it. They brought up a big list of things that I'm doing wrong - a number of the things they want me to be doing are contradictory - and they're acting as is anything less than 100% maximal efficiency is me being an rear end in a top hat. Like if my stocking cart isn't 100% absolutely full every time, then I'm basically wasting their money - BUT I can't put the volumes of trash that accumulate in a little bin out of the way, it has to go back on top of the fully stocked cart which I'm supposed to be working from?? Like, these are produce boxes with lots of papers and plastics and separators in them, how am I supposed to keep the compost separate from the recycling separate from the trash like they want me to? gently caress! They said that my work has been in continual decline and that they were really excited to hire me but that I've just been a disappointment and they looked like they meant it, like I had really let them down and hurt their feelings. This is after I was literally lying completely on the ground to clean under their tables and shelves, after we got so much done literally everyone was walking around looking for poo poo to do.

In addition to this, one of these managers is constantly going on about how I'm so loving cute and tall and have such a nice face and trying to be super friendly but it makes me ultra-uncomfortable, especially since she seems to take it very personally every time my work is a step out of line. I know for a fact she is directly bad mouthing me to her superiors and exaggerating and occasionally straight up lying as a result of this.

I don't know, I just feel emotionally beat up by it. I think I do my job pretty well, I get all my work done. They just keep upping the standards, I feel like, giving me more and more responsibility, and don't tell me when I'm doing something wrong. Like, my other boss has been slapping me on the back and saying "GOOD JOB, TELEPHONES" every time I've seen him. I don't give 110%, but... so loving what?

I don't know, am I being a piece of poo poo? And did I gently caress up in not being better friends with my manager who wants to be friends with me? I felt like I was well within my rights to keep my relationship with her light and professional, but that seems to have come back around to bite me. This poo poo is infuriating, the job is mindless but I can't stop thinking about it.

The fact that you care about what they say says plenty about your work ethic. Your managers are the failures, and they're just projecting that feeling onto you.

Rainbow Knight
Apr 19, 2006

We die.
We pray.
To live.
We serve

I'm Never Going In On My Day Off Ever Again and i'm serious this time guys

Rainbow Knight
Apr 19, 2006

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We pray.
To live.
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The retail gods are cruel this day

Rainbow Knight
Apr 19, 2006

We die.
We pray.
To live.
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The Snoo posted:

e: yes I know that's how retail is and I 'need to grow a thicker skin' whatever

Nope. People need to not be so lovely to people helping them. Being numb definitely helps though.

Also helpful is treating lovely customers as poorly as you can get away with lol

Rainbow Knight
Apr 19, 2006

We die.
We pray.
To live.
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Eric the Mauve posted:

The other angle on this, from management’s perspective, is that if you pay a little bit more than your competitors, it buys you a lot of ability to actually demand high performance from your staff and fire those who don’t perform. Every retail employee in your area will want to work for you. And doubly so once word gets around that you don’t force your good people to do three jobs while the bad people do gently caress-all; the bad people actually get fired. Your increased sales and customer loyalty would more than pay for the pay increases.

Now here’s the $40,000 question: Why doesn’t any company ever do this? Retail executives are not stupid; never confuse selfish for stupid. They have a reason, and from their twisted perspective it’s a sound one.

If the people who ruin everything around them for their own worthless pile of money aren't stupid then who is?

Rainbow Knight fucked around with this message at 19:17 on Nov 10, 2018

Rainbow Knight
Apr 19, 2006

We die.
We pray.
To live.
We serve

No, I don't have avocados that are "more ripe" in The Back, I really loving don't.

Rainbow Knight
Apr 19, 2006

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Leal posted:

Been working produce nearly 3 years, welcome to my hell :unsmigghh:

And then as soon as they become ripe, you get 1 day of peace before the complaints that they're too ripe comes out.

Oh yeah, it's either a rock or a water balloon.

totalnewbie posted:

I asked the spice guy at my local grocery if they had any MSG. He took me to a couple shelves but didn't see it.

I was at the checkout when he came running up and said he found some in the back.

A little different than expensive perishable avocados, though :D

I mean, it wouldn't irritate me if someone was asking for something that we didn't have on the sales floor, but when they're asking for older product than what we have out, as if we keep it hidden away for the next King of the Britons or whatever, I have to feel like maaaaaaaaaaaaaaaaaaaaaybe they're not really thinking their request through. :v:

Rainbow Knight
Apr 19, 2006

We die.
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cephalopods posted:

On the other hand I'm growing really frustrated with my company's "no backstock, ever! ONLY the freshest produce!!!" policy leading to us only ever carrying extremely green bananas and avocados.

How long until they start complaining that you never have enough backstock and are always waiting on a truck?

Rainbow Knight
Apr 19, 2006

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We pray.
To live.
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Stop dialing the extension for produce to ask about ice cream. Stop doing it. For gently caress's sake, it's the last extension repeated before (right before) "or stay on the line for our customer service desk." You'll call, I'll transfer you, you'll get irritated being on hold for at least 600 seconds or forever because my coworkers at the front desk will not pick up, and no amount of ice cream will make it better. It's a game no one wins.

Please... :negative:

Rainbow Knight
Apr 19, 2006

We die.
We pray.
To live.
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Had a customer looking for hollandaise sauce. I don't know where every single one of our 5 thousand items are, so I said I didn't know for sure. Before I could complete my sentence with "but I will go find someone who knows," she just shot at me with a snide "Well it's a good thing you work here." Like, it says "Produce" on my name badge. Do you think I catalog everything in the store between stacking fruit?

Working in an area surrounded by rich retirees really reinforces the idea that the previous generations suuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuck.

ijii posted:

Our department is the last extension, and for whatever gently caress reason if the customer doesn't press an extension, the call gets sent to our department. Our pharmacies for some reason have a separate phone number from the store number, so a lot of times people will call the store number waiting for a pharmacy extension to which there are none, so we have to tell them they have to dial an entirely different number. Grocery department some reason doesn't have their own extension, so again we end up getting their questions too. Sorry lady, I just stock meat, call back and press extension 0 for customer service.

Yeah I thought "press 0 for customer service" was common knowledge but I guess it's not!

Rainbow Knight
Apr 19, 2006

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Leal posted:

My company has changed who we're getting our produce from. And I think I know why we changed, this new company is cheaper and it shows because they're loving trash. Like below the bottom of the barrel. They're so loving awful I'm not convinced this company isn't some frat party boy and his friends who have Class B licenses and inherited a warehouse. Their labor for packing the pallets is taking any left over cans of beer that weren't finished and gathering a bunch of homeless people, and telling them whoever does the worst job at packing the pallets gets a half empty can of flat beer.

They don't stack the same product together. Either in layers or even on the same pallet. Look at the following picture:

I did not do anything to these pallets. Nothing was stacked on top of these pallets. Nothing was stacked under these pallets. In fact I only saw the closest pallet, and nearly had a heart attack cause holy poo poo they actually made layers! Then I saw the second pallet and almost had another one cause [i]why the gently caress didn't they put the oranges on one pallet and the lettuce in another pallet, and stack the pallets together?![/i. You know whats even better? There is a THIRD pallet, I didn't get a picture of it cause I was just over it at that point, that has a split of even more lettuce and oranges. About another 3 layers of oranges and 3 for lettuce, with an extra layer that is half lettuce and half oranges. They could've saved a pallet if they just stacked all the lettuce and oranges in their own pallets and have a perfectly even pallet to throw another pallet on top of it.

This is actually an improvement though, cause normally they would throw maybe 3 of those 10 lettuce boxes on another pallet, another 2 on yet another pallet, and the remaining 5 on the same pallet but jumbled around in the pallet as if they just had multiple people stacking the same pallet and randomly throwing whatever is on their list onto it. This is a pain cause I wont know if I have everything we ordered cause I have to check 10+ different pallets... and generally, when I find more of one product its at the bottom. Now I could check the manifest right?


No. Because the manifest isn't loving sorted. Its not in alphabetical order, its not in categorical order, the order the manifest is in is as loving random as the pallets. I'm assuming the manifest is sorted based on the order they scan in the stuff as they put it on the pallets. E: Oh and when it comes to what kind of produce, IE different colored onions or potatoes, its not listed either as what type of produce or what category. Something can be listed as "Red Onion", then I'll find "Onion, Yellow". They can't even loving keep that straight.

Oh it gets worse, cause so far consistently, we would be missing about 25% of what we ordered, the manifest will have like every 5 items be broken with "out of stock". We had no serrano peppers on Wed, we got none on thursday despite ordering. We got ONE loving box yesterday despite ordering 14. Today we ordered 14... and got THREE. This is supposed to last today and tomorrow. Great. Fantastic. I hope whatever money our company is saving with these chucklefucks makes up for the sheer volume of lost sales because we don't loving have anything. We have a lot of Mexican consumers. What does Mexican cuisine have in it? Yeah, peppers. In fact we sell so many peppers its literally the first thing a customer will see when walking into the store, cause we know drat well 95% of our customers will pick some up. So when they walk in and see the completely loving empty bin for the peppers they can just turn around and go somewhere else without having to invest in any time shopping inside the store.

Because of their hosed up pallet stacking efforts, a non insignificant amount of produce boxes come in bent, warped and crushed. Which is GREAT when trying to stack them together and not have them loving collapse. And thats even if we get all of one produce in the same loving packaging. I got 10 boxes of pasilla peppers in a cardboard box. I then got another 5 in a loving plastic tray. If it wasn't for the fact a quarter of our poo poo is out of stock because they never loving send us what we order, it would be impossible to keep anything organized because of different sized packaging making it impossible to stack stuff together.

And to top it all off, they kept coming in at 3 am when I come in at 4, arguing with the general receivers and have also tried to get them to offload the truck instead of doing it themselves. Now I have to wake up an hour earlier and today was the first day I came in at 3. Guess what happened? GUESS WHAT loving HAPPENED


THE loving IDIOT CAME IN AT 4:40


It hasn't been 2 loving weeks and already I want to drive to the warehouse and start slapping people around by the head like they loving own protection money.

drat you guys sell a lot of iceberg lettuce.

We've sold that brand of iceberg before with no real problems, but the Western Gold stuff often comes in rotten. Once, they sent us organic lemons that reeked of pesticide.

Rainbow Knight fucked around with this message at 04:00 on Jan 14, 2019

Rainbow Knight
Apr 19, 2006

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To live.
We serve

So my company's new protocol for dealing with a gunman is "Go for the eyes!"

Thanks, guys.

Rainbow Knight
Apr 19, 2006

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Oh and a good customer comment a couple of days ago reads,"HIRE MORE WHITE AMERICAN WORKERS!"

Thanks, guys.

Rainbow Knight
Apr 19, 2006

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Arcsquad12 posted:

Is Minsc in charge of workplace safety?

Jim Cummings better make time to read my eulogy.

Rainbow Knight
Apr 19, 2006

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To live.
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:lol: my boss frogot to do an order yesterday so today we got like 1.5 pallets of product instead of 10, and it was all packaged salads. We don't get another load until tuesday

Rainbow Knight
Apr 19, 2006

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drat the more I think about it the worse I feel for my boss. He's very high anxiety, does not like working here because he does not get along with anyone, and is very... emotionally fragile? I guess.

He's probably going to cry. :(

Rainbow Knight
Apr 19, 2006

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ijii posted:

Better tell your boss to look for another job outside of retail, because this feeling of anxiety is going to come back many times. Every location that he can get transferred to is going to have employees with the damnedest problems, which is usually the source of department drama. There's no escaping it. I had many years to develop thick skin for this poo poo, but now these days with the added bonus of harsh micromanagement policies, I'm done with this poo poo.

I'm going to put in applications for non-retail jobs, data entry positions where I'll have to start at the bottom again, but hopefully can recoup some of my mental well being.

I mean, he's very high anxiety. I don't feel comfortable speculating whether or not he has any kind of diagnosed problem, but he's in his 40s, throws tantrums upon encountering the slightest resistance, came into the dept and proceeded to wreck any organization we had to better suit his method, argues about everything, and has actually cried during an argument with his assistant and also after our ASM gave him simple tasks. He's not going to thrive no matter where he is imo.

Revalis Enai posted:

Why does he not get along with others? This is something I fear the most, especially after now becoming a manager.

Was asked to write some scripts and it was great, wish I could do more of that instead of managing poo poo.

He's got his issues, and he isn't very socially graceful.

If you're worried about your relationship with your crew, if found that being supportive is the best way to do things. I looked at my job as, most importantly, growing future managers.

I've tried the mean approach and I know for a fact it's worthless. If you're mean, in addition to demoralizing your people, they aren't going to work unless you make them. It's going to hamstring you right away.

Sorry if that all sound a little cheesy :v:

E: I honestly have a lot I could say on the subject, but I'm trying to refine it to as few word as possible or else there would be a 50000000000 word that would be impossible to parse.

Rainbow Knight fucked around with this message at 03:11 on Feb 19, 2019

Rainbow Knight
Apr 19, 2006

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We pray.
To live.
We serve

Star Man posted:

It's my birthday and I should be allowed to drink on the job skip work today and get ripped instead.

Rainbow Knight
Apr 19, 2006

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Yeah that's some bullshit. When my boss does that I usually respond by telling him that it's his call, or that I'm the only one in my department, or that I might not be able to get to everything. It's their call, so it's their problem if things go to poo poo. Never give more than 100% unless you feel like it, imo.

Rainbow Knight
Apr 19, 2006

We die.
We pray.
To live.
We serve

Alternatively,


THEN work

Rainbow Knight
Apr 19, 2006

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you goons and your fancy uptown fireplaces

Rainbow Knight
Apr 19, 2006

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Cowslips Warren posted:

So THAT's what happened at Kroger/Frys. I wondered why it went from a decent place to absolute poo poo. I heard they are struggling now with profits because who knew decreasing your stock and certain foods meant people went elsewhere?


I went into a Fry's once a few years ago while visiting a relative in AZ and it's pretty bleak, yeah. I think around that time Kroger started remodeling a lot of chains to be more like their mid-west stores, which I guess have a sort of streamlined sterility to them or something. They tried to do it here in CA and it did not go well. Customers were so unhappy that they just scrapped the whole thing on this side of the Colorado River, I guess.

Kroger as a whole seems to be doing fine with profits according to sales figures. I work for a Kroger chain and it's really not horrible for the most part. Out of the major grocers in the area, everyone else seems to be suffering more than we are. We've closed some stores that weren't making money, but that has more to do with our company absorbing nearby competitors years ago, turning them into our stores, and then having too many stores in close proximity to each other. If we can't beat someone on prices, we can (usually) beat them on service, and if we can't beat them on quality, we can beat them on prices (usually).

Rainbow Knight
Apr 19, 2006

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We pray.
To live.
We serve

It really is 100% the managers fault though. They have to keep people on task. They have to make sure work is evenly distributed. Locations aren't going to have a team of Kobes, and they have to be able to handle that. If day or night crew is slacking, they have to fix it.


















































Also gently caress the day crew, those treacherous cockroaches :colbert:

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Rainbow Knight
Apr 19, 2006

We die.
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To live.
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NerdyMcNerdNerd posted:

Probably because retail employees comprise most of the people they deal with for twelve hours a day and retail employees are the only ones even vaguely impressed by "retail manager" as a title.

It's more the close proximity thing. It presents an opportunity to develop a relationship, and sometimes that relationship turns into very loudly having sex with the book keeper in her office and god drat it Joe you are a loving weirdo gently caress

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