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If you think the UK plug is weird, the full travel adapter kit will blow your mind.
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Jun 23, 2012 22:59
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Accipiter posted:Speaking of this, I have a question. I bought this adapter kit several years ago since I do like to travel, and it has served me well. But I think I have a problem. Number three should be the right one, but they also use a grounded type that isn't in the travel kit. I'm not sure if they're compatible.
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Jun 24, 2012 18:54
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ilc23 posted:Can Macbook Pro's boot off the SD drive?
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Jul 19, 2012 01:27
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Josh Lyman posted:You just replaced the glass on the trackpad? Or something more extensive? I'm pretty sure you have to replace the entire trackpad, but all you have to do is remove the bottom housing and take the battery out to access it.
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Jul 29, 2012 16:09
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Leaving a laptop plugged in all the time can possibly lead to battery swelling. However, my 2009 MBP only has 19 cycles and (even though I know I shouldn't) I keep it plugged in most of the time with no issues.
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Jul 31, 2012 18:53
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Binary Badger posted:I stand corrected, and if you restored OS X on those laptops and they were still in warranty they'd get serviced. Buuuttt.. Apple doesn't really give a poo poo about 1) what OS is being ran, and 2) users data. This is why the first question asked when checking in a computer is "is your data backed up?" Depending on the issue, if dealing directly with Apple you can usually expect to have your machine returned with a clean install. They normally will not try to preserve your data. E: obviously, if you're running windows and have a software problem, Apple isn't going to help, but for a hardware problem the OS won't matter, as they'll boot from an external anyway. empty baggie fucked around with this message at 17:22 on Aug 6, 2012 |
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Aug 6, 2012 17:14
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I wouldn't say it's difficult. Extremely annoying, yes (especially the part where you put the glass back on without trapping any dust, or when you try to screw the LCD back in and the drat magnets next to the screw-holes keep loving up the process).
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Aug 7, 2012 02:33
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Choadmaster posted:^^^ Didn't catch that post of yours before I wrote mine. I've never heard of that issue and I work on Macs for some of my living. We see it every once in a while. We've had 2 iMacs in our shop this month with that issue, even though those machines were in the shop for other reasons. Not once have we had anyone with that issue bring one in to have the screen replaced. We just notice it while servicing other things.
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Aug 28, 2012 01:57
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eames posted:I cleaned my MBA (not screen) with a damp cloth that had some diluted Isoproyl Alcohol on it. If you go to an authorized service provider, you might get lucky and get a sympathetic tech if you haven't tripped any liquid sensors and you don't mention what you have done. We've gotten Apple to replace a few top cases that were a few weeks out of warranty for what we believed to be this very same issue but since we couldn't prove there was any actual liquid damage we were able to chat with apple and get approval for replacement coverage. E: this probably wouldn't work at an actual Apple store. empty baggie fucked around with this message at 19:01 on Aug 28, 2012 |
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Aug 28, 2012 18:57
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We sell refurbished 2007 macbooks for $399, and even I think thats too high. It's not worth replacing the logic board on. Sell it for parts. E: Im assuming its not a pro model. Is it white or black? Black models should get a premium for the case. Even if it's a pro, I wouldn't suggest repairing it. empty baggie fucked around with this message at 16:00 on Sep 2, 2012 |
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Sep 2, 2012 15:51
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This is a long shot, but If you can get the top case off, check for corrosion on the board. If there is none, it might be a bad top case and the power button just doesn't work. There should be two pads on the logic board you can jump that will power up the machine if the board is still good, and then all you would need is a new top case (again, this is a long shot but may not be a bad idea to try).
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Sep 2, 2012 17:27
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If you already had corrosion on the board, you didn't do anything that made it worse, and there really wasn't much you could do to correct it. Did you get a chime? Resetting the SMC may have given the board the ability to power up, but if it didn't pass POST, it was already hosed (which the corrosion kinda tells you anyway). The fans going into overdrive probably means there's at least one sensor on the board somewhere that isn't reading, which, again, means the logic board needs to be replaced. No video is a pretty good sign as well, especially combined with everything else. empty baggie fucked around with this message at 19:50 on Sep 2, 2012 |
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Sep 2, 2012 19:42
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movax posted:I wonder if this RAM kit works with a 2010 MBP. I have 0 need for 16GB of RAM, but gently caress, it's so cheap. A 2010 won't support any more than 8 gigs.
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Sep 8, 2012 22:50
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dissss posted:It's more likely it will suddenly start expanding really, really quickly (and they can get massive when they start doing that) This. A swelling battery has the potential to be quite dangerous. Stop using it and dispose of it properly.
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Sep 9, 2012 21:00
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actionjackson posted:
The audio jack works both ways. You can switch from in or out in the system preferences. E: I guess it seems they might have taken that feature out of the current Airs? That sucks. empty baggie fucked around with this message at 01:55 on Sep 10, 2012 |
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Sep 10, 2012 01:51
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actionjackson posted:I would just want to make sure I can connect it to my mixer without having to buy something additional.
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Sep 10, 2012 03:08
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Bob Morales posted:
This is correct. The 2009s only support 8GB.
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Sep 10, 2012 22:12
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vas0line posted:I just picked up my 2009 13" MBP back from a repair. They replaced the hard drive cable bracket for the second time in six months. My problem is that Applecare expires in a few weeks. It's a $40 part (eBay), so when it fails again after Applecare expires it doesn't seem too expensive or difficult to replace. However, if there's an underlying issue I'd rather have it taken care of before Applecare expires. For some reason, the 2009 13"s have this problem constantly, though your first replacement should have taken care of the problem. It's not under any quality assurance program, but for some reason that year had a shitton of bad cables. They also should have put a pad in that protects the cable when it was replaced. empty baggie fucked around with this message at 15:18 on Sep 12, 2012 |
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Sep 12, 2012 15:07
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The Pro is due a decent refresh, if only to add USB 3 and Thunderbolt.
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Sep 20, 2012 00:34
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duck monster posted:If anyones been fighting with apple over getting them to honor warranties KEEP FIGHTING. It's all about who you talk to at Apple. We had a customer with the NVIDIA issue on her old 15" MBP, and even though it was 2 years outside of the REP, she kept calling over and over again, and finally got ahold of a compassionate Apple employee who granted her an exception. It's the same with us techs at apple resellers. When we get into a chat with Apple, it's a crapshoot whether the person on the other end is going to be extremely helpful or a complete dick.
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Sep 20, 2012 13:56
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Arivia posted:So this is a bit odd. I accidentally had my backpack with my MBP in it fall off a counter today and now it won't lay flat on a surface - it's like a wobbly table with one uneven leg. My guess is that one of the four rubber feet got messed up, but are they replaceable? (Under AppleCare, no negative effects otherwise, short fall.) Not sure about AppleCare, but if purchased the feet are something like $10 each.
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Sep 20, 2012 22:50
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Using a magic trackpad (almost) makes the one on my 13" MBP feel like poo poo. The amount of space on those things is loving awesome.
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Oct 2, 2012 02:38
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MrBond posted:
My work let me pull one of those off the shelf to use as a multi-boot and installer drive, and though it's overpriced, it's loving awesome and feels indestructible. I've abused the poo poo out of it and it still looks brand new. Bob Morales posted:Do they think they are dumb, or have money to spend? Pretty much this. WD has online training for salespeople (WD University), and when learning about the Mac versions of their products, it basically says this without coming right out and saying it. empty baggie fucked around with this message at 18:36 on Oct 7, 2012 |
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Oct 7, 2012 18:33
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I'd say those drives will have USB 3.0 within a year. Are there any portable TB drives yet? I don't think I've ever seen one.
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Oct 7, 2012 18:52
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invid posted:Any idea how to extract data from a broken WD My Book Studio Mac (http://wdc.com/en/products/products.aspx?id=200). I have tried extracting the hard-disk from the enclosure and hooked it up with a SATA-USB adapter, am able to see it but not able to read it on my Windows or Mac. Tried using test-disk, it detects the hard-disk but not able to rebuild partition table etc. Tried googling for answers and it seems like the hard-disk is hardware encrypted to the controller that is attached in the enclosure. I have sent it to a data-recovery company and was quoted 2.4k for their services. Am at my wits end and really don't know how to go about retrieving my work data. We use Data Rescue 3 for recovery, but it doesn't always work on really bad drives. We use a company called DriveSavers for any recovery we can't perform in house. You might check them out as I think they might be a bit cheaper than what you were quoted. https://www.drivesaversdatarecovery.com empty baggie fucked around with this message at 14:04 on Oct 9, 2012 |
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Oct 9, 2012 13:56
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As was mentioned above, it's Apple's top selling computer. I think the white macbook is the only portable form factor that has sold more in Apple's history. Definitely the most popular at our store, by at least 4 to 1.
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Oct 11, 2012 01:48
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Oxford Comma posted:A couple of questions about my Mac Mini: Just a heads up, but if you get Apple Care and replace the stock HD, if you ever take it in for service you will need to put the original HDD back in. Otherwise, Apple will likely void your warranty.
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Oct 12, 2012 20:19
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saint gerald posted:Not one within 200 miles of me. I guess it's mail-in time. Anyone know what the turnaround time is like?
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Oct 13, 2012 01:10
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saint gerald posted:Oh, that's not too bad, I guess. Do they usually send a reconditioned machine, or will they swap the board and send the same one back? Obviously I'd prefer to keep the HD contents intact... They'll fix it. They don't just swap computers like they do iDevices. Experienced Apple techs can literally replace every component in an MBP in around an hour, and I'd venture a guess the retina is even easier as a whole (besides the few new battery precautions). I've only worked on one Retina, a clamshell replacement, but it really wasn't any different than any other MacBook. Edit: Make sure to back up before you send it off. Most often they wipe the drive and reinstall osx just as procedure. empty baggie fucked around with this message at 05:03 on Oct 13, 2012 |
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Oct 13, 2012 02:07
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Another rumor is that there's a redesigned 21" iMac coming with the 13"rMBP and iPad mini.
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Oct 15, 2012 18:28
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Bob Morales posted:We have two developers on old-poo poo iMacs who are due for a new machine at the end of the year. If they get Retina iMacs.... The only thing I heard was that it was a "teardrop" shape. No mention of retina, but personally I would doubt it.
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Oct 15, 2012 19:21
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If the leaked photo is real, it looked like the new iMac has a 3.5" drive.
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Oct 16, 2012 18:26
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Boris Galerkin posted:Are the rumors for the new iMac only for the 21 inch model or also for the 27 inch? 21, with the 27 coming later.
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Oct 17, 2012 21:12
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MRI will have to be run on the machine first, so if something is amiss they may say something. E: if everything comes up official Apple, they probably won't say anything.
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Oct 18, 2012 22:41
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There's a separate certification test to be authorized to do warranty work on a retina (though it's open book and only $15), and to be honest most techs just don't have much experience with them yet. We've only had one actually checked in to our system, and that was for a clamshell replacement due to accidental damage.
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Oct 21, 2012 03:59
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Rumor is it's supposed to get a refresh announcement at the event tomorrow.
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Oct 23, 2012 00:54
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The event will be streamed on Apple's website and AppleTV. http://www.apple.com/apple-events/october-2012/
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Oct 23, 2012 14:10
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Housh posted:gently caress! Anyone else just get the email that your iMac's seagate hdd is being recalled? Nope. We have to put the new replacement in and send the old one back to Apple. There is no paying the difference for a different one. Legdiian posted:I got my email a day or so ago, but about 6 months too late. Already replaced under Apple Care (Late 2009 27"). Since you were under Applecare it doesn't matter, but if you had paid, Apple is reimbursing the cost of replacement.
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Oct 24, 2012 23:43
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Edit: I see you answered above. Yep, they weren't going to eat the cost when MRI would have caught all of that. kuskus posted:Local AASP Onyx refuses to perform the drive recall swap since my iMac's "modified", but did offer a free helping of condescension. I had forgotten what non-Apple tech support was like. What's modified? The only good reason I can think of that they would refuse service is if your machine failed MRI. It is now required on every machine that requires exchanged pricing and warranty repairs, and if you failed it for a certain reason, they technically can't do the part swap with Apple without eating the cost and lowering the shop's service score. Those hard drives are shipped to each machine individually and require the old one to be shipped back in the box the new drive came in. I mean, they should have been nice about it either way, but they honestly may have really been bound by Apple's rules.
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Oct 25, 2012 02:24
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Binary Badger posted:Some former clients of mine are already complaining that when they brought in their machines to the Fruit Stand, they got them home only to find that their machines came back with nothing on them but the OS. I did 6 HDD swaps yesterday and transferred all of the data as a courtesy (of course no one had backups), and then today a company-wide email came around saying that we were going to charge a flat $50 for all data transfers, and that the original email from Apple notifying the users read that transfers were not covered and to ask your service provider for pricing.
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Oct 25, 2012 02:42
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