Register a SA Forums Account here!
JOINING THE SA FORUMS WILL REMOVE THIS BIG AD, THE ANNOYING UNDERLINED ADS, AND STUPID INTERSTITIAL ADS!!!

You can: log in, read the tech support FAQ, or request your lost password. This dumb message (and those ads) will appear on every screen until you register! Get rid of this crap by registering your own SA Forums Account and joining roughly 150,000 Goons, for the one-time price of $9.95! We charge money because it costs us money per month for bills, and since we don't believe in showing ads to our users, we try to make the money back through forum registrations.
 
  • Locked thread
Sheep
Jul 24, 2003
I agree with a lot of what you said - we use Meraki for our remote offices because our IT staff are in one state out of the six we have offices in. It's a lot easier to pop on to the Meraki dashboard and check on things/make adjustments than pay some contractor to go on site whenever someone has a problem. I agree the licensing/bricking themselves thing is a bit poo poo but it works out to like $50/year per AP on the five year licenses so I can't really complain, we save way more than that in labor costs compared to what we were doing before. I certainly wouldn't recommend it for any medium- or large-sized business but if you have remote offices and a small IT staff its definitely something to consider.

Ubiquity is next on my list of things to look at once I've got some spare budget to throw at hardware.

Adbot
ADBOT LOVES YOU

Sheep
Jul 24, 2003
Anyone have any suggestions on good "how to do wireless" books for CCENT/CCNA-level people? We've got no one on our team who would really qualify as knowledgeable in this area and I figure now is a good time to plug that hole. Preferably something that runs the whole gamut from the theoretical side of things with the various 802.11 standards and all that jazz as well as the practical side with best practices for installation, positioning, and stuff like that.

I'm sure one of the CCNA Wireless books would cover it but something a bit less dry than the official cert guides would be great.

Sheep
Jul 24, 2003
Obvious first question, does it have a static IP or VLAN set? What does the dashboard have to say about the unit?

Sheep
Jul 24, 2003
Weird. Have you tried rebooting the cable modem after plugging the Meraki AP directly into it? I know that TWC, in my area at least, uses sticky MAC addresses. Next suggestion would be factory reset the AP. I've had lots of IP address assignment-related issues with APs prior to the latest firmware update.

Edit: plug it into the modem, connect to the AP, and go to http://my.meraki.com or http://10.128.128.128 and see what it says? Make sure local status pages are turned on. I've never tried to hit my.meraki.com on anything but switches and security appliances before but the documentation says it should work.

Sheep fucked around with this message at 22:32 on Sep 8, 2015

Sheep
Jul 24, 2003

Internet Explorer posted:

That's fairly normal for Merakis, if I remember correctly. If it can't connect to their cloud server it won't provision.

This AP was already provisioned though, or at least that's what it sounds like (after all he cut/paste from the dashboard a few posts up). If he can get any SSID to come up then he should be able to hit one of http://ap.meraki.com or http://my.meraki.com and at least see what the AP itself is saying the problem is. http://setup.meraki.com may work as well.

I'm really interested in hearing if a factory reset solves the problems. I love our Meraki stuff but they can admittedly be kind of wonky to get up and running.

Sheep
Jul 24, 2003
You can remove it from whatever network it's associated to (go to Wireless, Access Points, check the box next to the AP in question, hit Move, then Remove from Network) and that should effectively remove any configuration it has.

Were you able to get an SSID to come up, and if so, could you reach http://my.meraki.com? In my experience DNS misconfigured/Bad IP assignment issues tend to come from VLAN problems (improper native VLAN being the biggest culprit) if there's not an actual incorrect IP address assigned. You said that no VLAN is assigned so that makes it a bit of a mystery for sure. Have you tried calling support? They've got access to slightly more information on their end when troubleshooting these sort of things and can see exactly what errors an AP is throwing, which sounds like your only real option if you can't hit the local setup/status pages.

Sheep fucked around with this message at 12:54 on Sep 9, 2015

Adbot
ADBOT LOVES YOU

Sheep
Jul 24, 2003
In my opinion the best thing about Meraki is having a hotline straight to their techs without having to jump through hoops, night or day.

The TCO is a little out there and it's not as configurable as straight CLI gear, but if you fit the target profile for what their equipment is designed for, it can be worth it. If you're an actual enterprise business with network people on staff there are probably better options.

Sheep fucked around with this message at 16:58 on May 6, 2016

  • Locked thread