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One thing that I have rarely seen posted are at home phone jobs. In addition to Leapforce and various writing gigs, I have been with a company called LiveOps since May of 2007. I take calls for a variety of programs, most notably direct response infomercials, which is what most people start in. Taking these calls, you are paid .25 per minute that you are on the phone plus commission when certain things are sold. If there is an infomercial on television, odds are we probably take calls for it. Once you start, you are able to add additional lines if you do a good job on your original line. Since May of 2007, I have been added to lines that take calls for Pizza Hut, Abbott Laboratories, Allstate First Notice of Loss, AAA Roadside Assistance and Lifelock Identity Protection. They also have specialty lines for those who have experience in the outbound industry as well as licensed insurance agents. If anyone has questions, I would be glad to answer them. You can apply at https://www.liveops.com. There is a fee for the background check but that is the only cost associated with working there. I believe it is $50 or $55. It was actually $20 when I started so that may be outdated. They pay twice a month on the 1st and 16th. When I work it full time, I can bring in $3,000 to $4,000 a month (on about a 50 to 55 hour work week). It helps if you are available evenings, overnights and weekends, which are the prime times for direct response.
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Apr 5, 2012 04:30
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Arnold of Soissons posted:Thanks for the info! Technically, their rules state to use an analog landline phone. I started out using that before moving to cable telephone and now am using Vonage. Skype would not work due to lag and the fact that they can tell you are using a Skype number. MagicJack also does not work as it disconnects callers randomly. When people that I know apply, I tell them to see if they can bundle their phone and internet to save money. I would be using cable telephone now if they offered it where I live. Once I move to the Kansas City area, that is likely what I will be using again.
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Apr 5, 2012 15:42
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Kubricize posted:This is interesting, I've seen adds for things around that sound like this on Craigslist and Kijiji, only you have to pay for training and a monthly fee as well to keep in the system or some crap. Do you know if they hire outside of the United States, or is it something else that us Canadian/UK goons have to pass on? Unfortunately, LiveOps only hires from the United States. I know ContractXchange hires Canadians but, as you said, they require you to pay for training. They are a legit company but I am not big on putting up a good chunk of money for training without knowing whether or not I will like the work. I know there are some Canadian phone jobs out there. I will gather a list and post them here tomorrow. I don't think I know of any for the UK, but I will check on that as well.
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Apr 6, 2012 04:25
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Tastic posted:Any idea what they would not hire you for? From what I understand, they will not hire you if you have a felony on your record, a pending warrant for your arrest or any misdemeanors having to do with theft, fraud or other financial crimes. They also would turn you down if you have more than $10,000 currently in collections, have filed bankruptcy within the last 12 months or more than one bankruptcy. These are all case by case as well as I have seen some people hired that make me want to scratch my head. ETA: Here is the list of official reasons you may not be hired: Q: What will cause me to fail the background check? A: Applicants must pass both parts of the background and credit checks. Applicants with the following elements on their check will not be accepted: Past Due: More than $10,000 in total currently past due and/or in collections over three or more accounts Judgments and Bankruptcy: 2 or more open or active civil judgments/ tax liens (open/ active liens), a bankruptcy within a year of this application or more than 1 bankruptcy Felony Records: Any records with dispositions of guilty, convicted, no contest / nolo contendere, adjudication withheld / deferred adjudication / probation before judgment (if currently under probation), pending, or outstanding warrant, or that have been negotiated down to a misdemeanor Misdemeanor Records: If you have 3 or more vehicular records with DUI, Reckless Driving or Hit/Run or 5 or more total misdemeanors, you will not pass. If you have any records involving theft, fraud, dishonesty, breach of trust, arson or violent crimes with dispositions of guilty, convicted, no contest / nolo contendere, adjudication withheld / deferred adjudication / probation before judgment (if currently under probation), pending, or outstanding warrant, you will not pass. Derek79 fucked around with this message at 05:47 on Apr 7, 2012 |
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Apr 7, 2012 05:42
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I didn't have to do that when I started but, from what I am hearing from others, that is standard for textbroker now.
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May 2, 2012 16:38
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dbadeb posted:I applied at LiveOps shortly after you posted this message. I've done all the steps up to an including the Voice Audition, but my application has been stuck in "Your Qualification is Being Processed" ever since. How long does this process typically take? You know, I'm not really sure. I started with them in May 2007 and the process was pretty quick at that point. Summer is generally the slower time as far as Direct Response goes but they could just be waiting for another program to seed.
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May 7, 2012 04:46
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PaganGoatPants posted:So I have the opportunity to take the Leapforce tests, but is it still worth working for them now and then? I think it is. It's been a steady paycheck for me
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Jun 1, 2012 18:48
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Lyon posted:Hopefully you're still checking this thread since you don't have PMs.. I just use one phone line and all the calls come through there. If you are working direct response, the script will pop up a second or two before your phone actually rings. You just read whatever it says and go from there. As far as the hours you work, there is a schedule. the available spots will be green and the taken spots will be yellow. A lot of times you might have to stalk for hours as people give them up regularly. If I don't go to the scheduled rollout, I can generally get a full days worth of hours with about 20 minutes of stalking the schedule page.
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Jun 21, 2012 18:12
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Dr. Kyle Farnsworth posted:As an FYI for those of you thinking of doing LiveOps, I did the initial signup and qualification on April 26th and it took til today to get approved, the paperwork, and the info to run the background check. Background check is $50. So don't count on them if you need urgent cash, but they will eventually get around to answering you. I'll post again once everything clears and I can start working to give you guys an idea of the timing and such. drat, that's a long time. With LiveOps, there is never a set time. Some people hear back within a matter of hours and others take several weeks. It all depends on the needs of the lines. Did you get any info on what lines they are considering you for?
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Jun 28, 2012 07:52
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Dr. Kyle Farnsworth posted:I could electronically sign the paperwork and everything, so that did help. The general line is Direct Response which, in my opinion, is the best place to be. If you get in and have any questions, you can email me directly using bluesfan618 at gmail as a lot of the info cannot be shared publicly and can be confusing when you first start
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Jun 29, 2012 23:33
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Lyon posted:So LiveOps says my phone line cannot be Vonage, is this something they are able to verify? The requirement is that you have a traditional landline. With that being said, I use vonage and have used it for some time. Just be sure to log into your account and turn off your voicemail and call waiting before logging in to take calls
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Jul 21, 2012 23:46
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Lyon posted:Oh thank god, I didn't want to deal with that nonsense particularly right around a move. Are there any settings that I need to know about for the Vonage line besides voice mail and call waiting? Nope, just make sure those are turned off and you should be good to go.
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Jul 23, 2012 19:37
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Lyon posted:Ok, one more question, are they able to verify any of the wireless stuff or is that sort of BS as well? That is my set up exactly. You'll be just fine.
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Jul 29, 2012 17:27
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Lyon posted:I have officially started my LiveOps tenure. Finished the certification calls and they currently owe me $24.32! People definitely accept them. I'm sitting at about 43% on them. I have a few tricks that I use. Sometimes, I will be like "oh, wow! The screen says you have been randomly selected for blah blah blah. If they say no, I just ask them if they are sure because they do get to claim that gift card even if they cancel. Then I say "How about I just send the packet out to you, you take a look at it as soon as you get it and if it isn't something you will use, just call right then to cancel. You'll get that $50 gift card for just allowing me to send it out to you" That seems to work really well ETA: If you stick with it and are decent at sales, you can get invited to the sales pro line. The line has commissions on all products and the commissions for the affinities is tripled ($3 per club, .75 per magazine and .50 per transfer)
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Aug 10, 2012 00:18
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Pastamania posted:Hi folks, Yeah, don't do video for Demand. Your payment for making the video is the video credits and nothing else. Nothing monetary at all.
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Dec 12, 2012 00:06
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jendazzler posted:Hi Derek, Hi Jen, There is no minimum with LiveOps. When you first start, you have to do so many calls within so many days (which has changed several times since I started so I don't know how many calls in how many days. It was 25 calls in 7 days when I started). There are times that I get busy with other gigs and don't log in for a month. My wife has not taken a call in over 6 months and just got her contract renewed.
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Jan 2, 2013 06:23
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Slightly Used Cake posted:Has anyone managed to book work through a site called oDesk, or even Elance? I signed up to both, but they seem flooded, and the rate of pay most people expect to get away with is pitiful, but some money would be better than no money. I have a couple of ongoing gigs from oDesk. Just have to sift through hundreds of crap jobs to find the gems.
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Jan 2, 2013 06:24
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dms666 posted:I work for LB, both them and LF let you work whenever you want, not sure if LF also wants you to do at least 10 hour a week. I am not sure if this changed, but Butler Hill wants you to work 4 hours a day M-F. You have to pass a test to work at any of these jobs. It isnt the most exciting work, but you can learn a lot of random facts while rating searches. Task availability is also a problem sometimes, especially right around/after holidays. Any other questions, just ask. The only minimum LF has is 200 tasks per month
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Jan 7, 2013 22:15
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Zapf Dingbat posted:So what's the deal with home phone support gigs? Is there any particular company you're referring to? I'm familiar with a good majority of them and can provide some information if you have specific questions.
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Jan 24, 2013 18:42
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Harminoff posted:Hey Derek (or anyone else that works for liveops) I have a few questions. I've been in the cable industry sales/troubleshooting/retention for 6+ years but am looking for something I can do in my spare time at home. I'm used to having to push upsells, topdown selling, proper rebuttals and whatnot so I think that it wouldn't take me long to move up in liveops. Experience upselling will definitely come in handy. There is not a ton of "moving up" when it comes to Liveops, although if you are good at sales, you may be offered one of the commission lines that pay a smaller per minute rate but with commissions on anything you sell. Believe it or not, there is not a ton of QA when you compare it to brick and mortar call centers. There is an audit team that will listen to calls that involve any kind of repetitive billing (products that come monthly, special clubs, etc) to make sure that the terms were read and that the customer gives a distinct yes to the terms. They do not track what you are doing between calls at all and have no software monitoring your computer. When I take calls, I generally work a secondary job like writing or something like that between calls if there isn't a lot of call volume. As far as the lines at Liveops, this is what is there at the moment: *General - This is Direct Response Calls and what most people start out on. It pays per minute and some products have a small commission *Sales Pro - This is the commissioned sales line. Smaller per minute pay but you get a commission on everything you sell. The amount of commission varies depending on the product. For example, Beachbody calls pay a percentage of the entire order while NuWave pays a set amount for each piece that is ordered. *Sales Pro Fixed Rate - Gets the same calls as the Sales Pro line but no commissions. Instead, it pays a per minute rate that is higher than the general line. *Botique - Same as the Sales Pro line but with higher commissions. These agents are considered the best of the best. *Pizza - Taking delivery calls for one of the nations largest pizza chains. Pays per order *Identity Theft Protection Company - Pays a per minute rate plus a commission for every person that signs up *Roadside Assistance Company - Pays per minute *Auto insurance First Notice of Loss - Pays per minute with a forecast guarantee that guarantees you will make a certain minimum amount. Due to our NDA, I can't actually name the clients above but they are all reputable. The general line is typically given first and then other lines can be earned. There are also various lines dedicated to particular products or lines of products that you may be offered if you are good at selling certain things. As far as scheduling your hours, the schedule is released weekly at specific times. Hours are released three times on Thursday and two times on Friday. These roll outs can be good if you want to schedule your week all at once. If you're like me, you want to work when you feel like it. At any time, you can pull up your schedule and see what is available. Agents can release their hours up to 30 minutes before they are scheduled. I never had a problem getting hours by simply bringing up the schedule. Within 15 minutes, I could have a full day scheduled. I think I touched on everything. Let me know if you have any questions
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Mar 1, 2013 08:47
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Beefstorm posted:So is LiveOps still worth it? I was approved, however they want that background check fee. So does everyone here still believe in it as a supplemental income? I've got several friends making a full-time living with it.
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Jul 18, 2013 06:50
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I don't know if this has been asked in this thread or one of the previous ones but a quick glance didn't find it for me. What kinds of headphones is everyone using for transcription? I'd like to do a little in my spare time but want something that will drown out the noise that is my family.
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Dec 20, 2013 10:35
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Thanks for the answers. So, even though they are cheap, something like these would be OK? http://www.amazon.com/JVC-HARX300-F...nasonic+RP-HTX7
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Dec 20, 2013 22:57
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Thanks again. I went ahead and ordered some Panasonic RP-HTX7 (not in girly pink) since you guys seem to have good things to say about them.
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Dec 21, 2013 02:45
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Does anyone know if Daily Transcripts is actively hiring? I applied a couple weeks ago and haven't recieved an email with a test.
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Jan 23, 2014 08:17
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So I've sent a couple of apps to Daily Transcription and have never received an email with testing instructions. Today, I accidentally came across a page that appears to be a testing page. It has a link to a video and instructions. Is it worth it to take the test and email it to them anyway or is it better to wait for the email telling you to do it?
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Feb 5, 2014 01:53
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jabro posted:You are supposed to send in the test with your app. There is no email with instructions you are supposed to be waiting for. Really? The app I filled out says thanks for the application and I will receive further instructions. No mention of the test at all. I'll go ahead and take the test. Thanks foor letting me know!
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Feb 5, 2014 03:10
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Bifauxnen posted:I noticed that exact same thing, I was just waiting around till someone in this thread linked me to the DT test page. I was especially confused since even right there on the test page, it says there's a "strict 24-hour turnaround", like you were supposed to complete it within a day once they gave you the test. Instead I've just been sitting on it, not wanting to bother with it while I had work coming from Focus Forward instead. Focus Forward just declined my test. I have no clue why. I went over that thing multiple times before submitting it. It wasn't even a difficult audio. I'm going to do the DT test this weekend and hope for the best.
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Feb 7, 2014 09:38
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Question for anyone who write for Zerys, and I apologize if this has already been touched on. I got in at a 3 star level. I am having trouble making sense of all these categories and subcategories. I understand that these will directly impact what jobs show up, is that correct? Is anyone willing to share categories and subcategories that net a decent amount of articles?
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Apr 28, 2014 19:48
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Jedi Knight Luigi posted:Attention transcribers who have been at this for at least six months: I can't PM on the site but I would be interested. Any way you could shoot me an email? nisselphatATgmail
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May 14, 2014 13:24
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Firstborn posted:Is anyone working from home at like a call center or other no experience necessary positions? I am wondering where you found your job postings. I'd like to work from home even if it means answering phones. Check out ratracerebellion.com They have a spreadsheet with a ton of the call center companies listed on it.
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Sep 2, 2017 09:19
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I used to do Pizza Hut when I was with LiveOps and it was common to do $8 to $9 an hour. If it's a complaint, you simply say please hold while I transfer you to the store and click a button.
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Feb 26, 2018 16:25
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