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doughboy1013 posted:Ok, I want to make sure I understand Mobile Share billing correctly and verify it is definitely not worth it in my situation. Mobile share includes unlimited voice and texting though, you need to include your current voice/text costs in your calculations. It's not a new data plan, it replaces your existing family plan. So just as an example: Family Plan: 700 minutes base ($69.99) + unlimited texting ($30) + extra line ($9.99) + 2 3GB data plans ($30 + $30) = $170ish Mobile Share: 6GB Shared ($90) + your smart phone ($35) + her smart phone ($35) = $160ish. EDIT: OH snap, didn't see that you had dumb phones on the plan. This might get messier then, although it depends on how many minutes you burn thorugh in a month. EXAMPLE 2: Family plan: 700 minutes base ($70) + unlimited texting ($30) + extra line ($10 + $10 + $10) + 2 3GB data plans ($30 + $30) = $190 Mobile Share: 6GB SHared ($90) + smart phone ($35) + smart phone ($35) + dumb phone ($30) + dumb phone ($30) = $220 Maneki Neko fucked around with this message at 03:31 on Mar 24, 2013 |
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Mar 24, 2013 03:10
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Avalanche posted:Another thing... It looks like Nevada requires them to charge tax on whatever they paid the supplier for it if it's subsidized: quote:If a retailer sells the phone or equipment as part of a bundle with a service contract, then the retailer will charge sales tax on the cost of the phone to the retailer not the full retail price. http://tax.state.nv.us/documents/Nevada%20Tax%20Notes%20Issue%20181%20January%202013%20.pdf Maneki Neko fucked around with this message at 02:32 on Apr 21, 2013 |
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Apr 21, 2013 02:28
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skipdogg posted:They killed the 12 month upgrade on primary lines spending 100+ a month last year. Almost all of our lines through work were 100+ a month, and we were getting upgrades every 12 months, all the upgrades now are 18 months out. Sad day, this basically meant brand new iPhone every year for the wife. 
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Apr 22, 2013 05:10
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Interesting, I got this today in my email box, looks like AT&T is going to start selling aggregated data to other companies. According to the privacy page they only sent this to customers whose information they intend to use for these programs:quote:Dear Valued Customer, Time to make sure I'm opted out I guess. More info (including opt out steps) here: http://www.att.com/Common/about_us/pdf/Privacy_Policy_Customer_Letter.pdf Maneki Neko fucked around with this message at 15:20 on Jul 1, 2013 |
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Jul 1, 2013 15:14
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KingKapalone posted:Do I need to tell ATT that I bought a Google edition Samsung s4? I used to have an iPhone 4. I ask because I can't get LTE. I'm sitting right next to someone who is getting it so I should be too. I'm just getting HSPA. Yes.
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Jul 15, 2013 06:57
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CubanMissile posted:At&t was quick to compete with T-mobile's yearly upgrade plan and announced At&t Next. I'm sure it's designed to completely screw you over, but I haven't done the math on how yet. Looks like you're just paying the full, unsubsidized price on your phone in installments. Is that a perpetual '12 month' upgrade cycle as long as you stick with AT&T?
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Jul 16, 2013 05:57
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KingKapalone posted:I got a new SIM card activated so I can get LTE on my new Google Edition S4, but I'm still not getting it. I'm replacing my iPhone 4 with this. Do I need to do something else to get 4G? I think my data plan says it's "iPhone Data" or something. Is that limiting me? Where did you get the SIM from? Last time I switched devices, they gave me a new SIM and validated that everything was working properly from a plan/data perspective in the store. It's probably worth just stopping by an AT&T store and getting things squared away.
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Jul 17, 2013 19:15
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myron cope posted:Also is there any way that it could be to my advantage, like could I get something for it? I don't even know what I'd get, but I'm assuming AT&T wants people off unlimited plans? They really haven't done much to incentivize getting people off unlimited plans. If you're on a family plan, you might be able to save a few bucks with a shared data plan (but maybe not), otherwise it's just a few bonuses like officially supported tethering and facetime over lte (if you're an iPhone customer).
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Sep 6, 2013 18:49
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Duckman2008 posted:My store will bump an upgrade for Next, so its worth asking if a store would make an exception upgrade for that. Mileage will vary on that one. How far out, it of curiosity? I'm in a similar boat as the other guy, year from an upgrade, and I'd suck it up and go next for that.
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Sep 11, 2013 05:42
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Beefstorm posted:Our manager wont do that at all. However my old manager had something called "Credits Fest." Once a month, he really didn't care and let us free reign on closer tools. Typically to call back old customer to get them to buy. But we used it for everyone. Any better time of month to try this?
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Sep 11, 2013 18:16
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c0ldfuse posted:What's the general consensus on the Lumia 1020? I don't use OS X or Linux, but Windows Phone 8 does show up as a device you can drag/drop music, pictures, etc to in Windows Explorer. We do have a windows Phone thread here if you have other questions: http://forums.somethingawful.com/showthread.php?threadid=3514718 Edit: just to clarify, it's not USB mass storage, but uses MTP I do believe. Maneki Neko fucked around with this message at 00:38 on Sep 19, 2013 |
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Sep 19, 2013 00:35
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PurpleJesus posted:I have an upgrade coming up in a couple months and I want the Nexus 5, which I assume will not be sold by AT&T. If I were to use my upgrade on an iPhone 5S, could I just turn around and sell it to anyone on AT&T? It's locked to the network, not the individual user, right? Correct.
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Sep 23, 2013 21:08
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beefnoodle posted:Thanks, but we're still paying on her contract, and I'd rather not double-pay for whatever usage she incurs. Is there a way to get what I need without that? You buy the prepaid phone, put in your SIM (may need to get a new microsim) and go. Nothing else changes.
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Sep 25, 2013 18:13
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Duckman2008 posted:To clarify for non-ATT retail goons, as of August ATT retail employees only get paid revenue when you increase the bill. So if I have a customer with a total bill of $160 a month, and I switch them to a mobile share that is $150, I see $0 off that revenue. If I switch them to a $160 plan, I see $0. If I switch them to a $180 plan, I see $180. Or if it's a $160 plan with a $10 insurance plan, I see $170. Jesus, sorry AT&T retail employees, because as far as I can tell you will never make any commission off me.
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Oct 30, 2013 19:01
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PurpleJesus posted:I'm currently under contract with AT&T for the next 9 months, but I'm trying out Republic Wireless since it's ridiculously cheap. If I end up keeping it and want to port my number over, do I pay my ETF first or will it cancel my account automatically by porting it over? The latter
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Nov 30, 2013 04:05
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CharlesM posted:edit: how is the insurance program for at&t? Is it Asurion? Yeah, it's Asurion. My only experience with it was not positive at all, but was several years ago. I bough insurance on a phone because they offered super cheap deductible on that model for some reason, and ended up dropping it a year or so later and broke the screen. They wouldn't replace it with the same model, claiming they didn't care it anymore and would only offer a shittier model as a replacement. Nothing I could do changed that at all, so I ended up getting the crappier phone to sell on eBay and cancelled the insurance. Currently I think between the high deductibles on smartphones and the monthly recurring charge, it's hard to justify.
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Dec 12, 2013 22:12
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CharlesM posted:Cool, I may take the opportunity to switch my dad to a dumbphone and use his 8x as a backup. I just wasn't sure if the SIM cards swap over. Lumia 520 seems to be almost constantly on sale, and is a decent backup phone.
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Dec 28, 2013 00:43
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Beefstorm posted:OP updated with new plan recommendations and upgrade acceleration. DEAR GOD, AT&T might have found a way to get me on Next
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Jan 20, 2014 06:59
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Congrats AT&T, between mobile share value plan and the free Next upgrade eligibility I finally got off my unlimited plans (although didn't ever use more than 3-5 gigs a month between the wife and I).
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Feb 9, 2014 04:06
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Well that sucks, in the process of switching us over to the mobile share value plan the rep signed us up for three additional services that she never asked me about. I was wondering why I didn't get a printed plan summary after the transaction, and I guess that's why. Customer service removed them without a fuss and backdated them, but still lovely (although I'm assuming this is in part due to rear end in a top hat commission requirements). Sounds like someone will be getting a grumpy survey response.
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Feb 9, 2014 20:42
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Beefstorm posted:Just for fun, what were the features? Insurance, some sort of premium support and beats music family pack (which the customer care phone rep said was actually free for a period of time due to the service just launching).
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Feb 10, 2014 06:57
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emocrat posted:Hmm, well that is the problem. Can you not just go to a store and get a SIM that you chuck in the garbage and then have him get a new SIM?
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Mar 7, 2014 19:54
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Chakron posted:I have a Nexus 5 that I really like on T-Mobile with no contract. Unfortunately T-Mobile service isn't great at my apartment, while AT&T is. Can I get a 2 year contract with AT&T, pay $200 for whatever the latest and greatest version of the iPhone is, then sell the (I'm assuming locked) iPhone for $500-600 and use my Nexus 5 for the remainder of the 2 year plan? Yeah either would wor, you'd have to run the numbers and see what makes more sense. I haven't found a way to make 2 year contract devices work in my favor though.
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Mar 12, 2014 18:42
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Dumb question, we have two family members who want to port their out of state numbers into my family plan (which I will bump up for lol double data) Is that going to be a problem, or does no one really care about area codes anymore? We live in Washington state, numbers are from Alaska, if that matters.
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Oct 1, 2014 07:03
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Molten Llama posted:Actually porting from another carrier or just moving existing AT&T lines into your family plan? Porting from another carrier.
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Oct 1, 2014 08:50
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Huge_Midget posted:Does anyone know how much I could get for my wife and I's old AT&T iPhone 5? She has a 32gig and I have a 64gig, both are in flawless pristine condition. I know they were doing a trade in promotion when the 6 launched but I wondered what they are offering now? That same deal is still going, you will likely get more from a private party: http://www.att.com/shop/wireless/iphone-trade-in.html
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Oct 4, 2014 22:43
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Raimondo posted:I just got a random charge from "AT&T MOBILITY II" for $58.50. Any ideas what that might be, or how I can figure it out? Did you call Amex to get contact info for the vendor?
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Oct 16, 2014 22:43
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Silly Burrito posted:And yet unlimited data plans get throttled at 5GB because of congestion. OH JEEZ MR LEECH. 
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Oct 23, 2014 23:15
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AT&T's online system seems to be getting crushed to death right now, but I do see the 15GB plan as an option. Store people, I'm assuming you guys don't make any $$$ if I switch from 10-15GB in a store?
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Nov 18, 2014 18:45
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Celador posted:Mine says current plan is 10GB, and the "Compare to" on the right defaults to 30GB. Clicking it down jumps to 6GB and back up goes to 30GB. It totally skips any 15GB option for me. Yeah, mine is now doing the same thing. EDIT: Logged out and logged back in and it somehow worked, so yay I guess, 5 free gigs. Maneki Neko fucked around with this message at 23:03 on Nov 18, 2014 |
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Nov 18, 2014 23:00
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pzy posted:Just here to bitch about getting throttled to poo poo after 5GB on my almost 8 year old "unlimited" plan. I can't wait for the inevitable class action lawsuit and that sweet $10 coupon and millions for the lawyers. Yeah, sadly this is going to be a "wait for the AT&T to settle with the feds and you get nothing" thing since you can't actually sue AT&T yourself anymore (thanks supreme court!) http://consumerist.com/2014/10/28/att-sued-by-feds-for-throttling-unlimited-wireless-customers/
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Dec 5, 2014 22:08
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Chocolatebuddha posted:Except that price difference doesn't make up for the loss of my unlimited data. Well, except unlimited data = we will throttle the poo poo out of you if you actually use it. It sucks, but I couldn't find any compelling reason to hold onto it in the face of what the new plans offer.
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Dec 12, 2014 06:33
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GoodBee posted:Did they stop offering unlimited and then start throttling the old plans? Yeah, pretty much.
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Dec 14, 2014 03:22
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ReaveTheJust posted:I have an easy question: In my experience, no $$$, just get a new sim and go.
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Dec 16, 2014 20:18
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drat, one less reason to stay on that unlimited plan:quote:AT&T will let 50 million customers carry over unused data to the next month http://www.theverge.com/2015/1/7/7507863/at-t-will-let-50-million-customers-carry-over-unused-data-mobile-share and a link with actual details: http://about.att.com/story/att_gives_50_million_customers_shareable_rollover_data_at_no_charge.html quote:HERE’S HOW IT WORKS:
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Jan 7, 2015 17:00
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nimper posted:Caveat emptor on that -- it looks pretty good on its face but the way it works is a bit screwy. Your data bucket and your rollover bucket are separate, and the rollover bucket only gets drained if you use up your data bucket. The rollover bucket resets every month. Yeah, that seems pretty straightforward.
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Jan 7, 2015 17:27
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How long does it take FAN discounts (or whatever they are called these days) to show up?
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Jan 19, 2015 23:08
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Kinda curious if this is going to get AT&T to finally boot people off the unlimited plans:quote:In a case that could have broad implications, the Federal Trade Commission on Wednesday ordered prepaid mobile provider TracFone to pay $40 million for slowing down the speeds of customers who had paid for unlimited data service. http://recode.net/2015/01/28/ftc-says-unlimited-data-with-throttling-doesnt-count-as-unlimited/
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Jan 28, 2015 20:50
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So is it not possible to do a phone upgrade at a store without the rep sneaking one or more services onto your plan (insurance, etc)? Last 3 upgrades that's happened, I'm inclined to just start doing everything via an Apple store.
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Mar 2, 2015 01:02
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Duckman2008 posted:Depends on where you go, but given the pressure around metrics unfortunately crap like that (slamming) happens. AT&T employees are sales driven, so either way you'll usually get pitched on about 5 different things. It sucks because it then gives all stores and employees a bad rap. Yeah, I never switch plans at a store, everything is on NEXT plans, so these are just trade in, new phone transactions with no plan changes.
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Mar 2, 2015 06:23
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