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Caged posted:That old chestnut, the "employees only cost us their wages Employees also only generate value if they're making sales.
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Aug 14, 2013 16:21
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argument"
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According to the bossman BOOZE FOR EVERYONE! ALL THE VODKA MUST GO!
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Aug 16, 2013 21:14
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It's so that the user can perform a direct system flush 
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Aug 20, 2013 16:39
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Check for transient power noise on the line. I got hosed recently at a new install killing nearly the entire telecom room and anything drawing off of PoE. COnsult your local electrician/electrical engineer.
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Aug 22, 2013 21:57
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SEKCobra posted:Well I dont know, even the cheapest crap here is rated for 7 Amps and normal homes have a max of 10. Any decent ones are rated to 16 so at that point you can literally do nothing but trip the beaker. What houses are you in, I've regularly had to install 15s at a minimum, 20's are common in high-draw areas. And there's always the questionable maxocheaps from walmart that's rated to 7a but degrade over time when everyone kicks at, trips over, slams desk into, and runs the chair over the power strips... It's a bloody loving nightmare and an electrical fire waiting to happen.
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Aug 26, 2013 14:54
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A Chair gave out... And took my phone with it. Now filing for a replacement chair with facilities and filing a ticket for a replacement mobile. I'm uninjured
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Sep 3, 2013 14:42
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All my notes are client facing now Wheeeeeeeeeeeeee!
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Sep 9, 2013 17:19
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Working from home due to a cough crew checking in. I was banished from the office until I feel better
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Sep 17, 2013 16:14
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Sick update, running a fever now, feel like I'm dying... Working on a SQL failure never hurt so much
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Sep 17, 2013 21:30
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Totally would buy one Edit: Is it a bad thing that we have more technicians than tickets, given the same amount of clients?
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Sep 20, 2013 21:45
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ATicket posted:Service Record #Something  Well I suppose its been a good run.
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Oct 4, 2013 15:29
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They'd learn... they'd learn fast the horror that is... right-click enter enter
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Oct 4, 2013 20:47
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incoherent posted:> Serious Hardware / Software Crap > RE: A ticket came in: Incompetence standing on the shoulders of giants. There's incompetence, and then there's willful idiocy. Ones potentially correctable, the other will just plain touch everything and anything they're not supposed to regardless of how many times they burn their hands.
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Oct 8, 2013 12:44
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Porn on a clients computer is always I've seen some things man... I've seen some things
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Oct 16, 2013 20:00
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coyo7e posted:Amusingly enough this is how most of my users feel and communicate what their desires are. And you know what? Just because you make minimum wage and "interface" with a computer that's tied to the network, doesn't mean that you get to just call the Network Manager because you got some pop-up on your web browser and he's the person who configures/maintains the place your files are kept. Just because you're responsible for implementing our infrastructure doesn't mean you get to speak with an engineer... now away with you... 1 month passes What do you mean the bridge goes nowhere!? why didn't you talk with an engineer!?
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Oct 29, 2013 23:55
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Sales data not synched as specified in contact email due to time constraints with full instructions for rectification most definitely means THE DEVICE IS NOT CONFIGURED YOU ARE BAD PARSON, WHAT DO WE PAY YOU FOR! despite the shouting a day earlier being OVERNIGHT THIS DEVICE NOW, I GIVE NO SHITS WHAT YOU WANT/DO PEON!
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Nov 6, 2013 17:32
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"So you're fine with this computer failing on its own terms and bringing your entire assembly line to a halt for however long it takes to to repair or inevitably replace when it catches fire one of these days. Gotcha"
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Nov 15, 2013 04:10
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Swink posted:Win 8 OEM PCs came in! Great machine-spirits help you, cause god certainly won't
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Nov 26, 2013 05:27
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A server rack came in for my home lab environment... And it had 3 left side vertical rails and a single right side rail.  I've filled a ticket
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Dec 21, 2013 01:45
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Lum posted:
The creme and cherry on the top of this is here
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Dec 22, 2013 01:41
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Today a ticket came in to move the office. Not an office. THE office. Operations had shutdown for today so that we may relocate and everyone else is working from home as I setup the infrastructure with a team of 4 both today and on thursday. I've been working on both the logistical and the technical... and took the opportunity to untangle the hopelessly snarled rack as well as start testing terminations to make sure that the cable plant is up to snuff. Hopefully in office ops will resume on the 3rd.
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Jan 1, 2014 01:41
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sfwarlock posted:This is why I wince every time there's some new hire who is "good with IT." Even if they are/were former IT, there's much to be said about someone who thinks they know better being unable to stop loving with things.
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Jan 12, 2014 04:46
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I have a user who archives his mail in the deleted items folder... having saved every such email he's received in this manner since... the 1990's. Edit: To Clarify EVERY piece of mail. Spam, Virus Emails, Scams, computer farts, HE HAS IT. And ABSOLUTELY flipped when his computer died requiring a replacement when the mail wasn't in his mailbox (Apparently 30GB of mail takes a long time to backload) QuiteEasilyDone fucked around with this message at 17:32 on Jan 12, 2014 |
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Jan 12, 2014 17:29
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ghana rheya posted:Welp. Spending the weekend at work because admin being replaced goes: "DC was acting funny. Sooo, I clicked something and now it's formatted." How!? What's that I don't even know how or why you'd get get that result or think that it's an appropriate way to leave a system.
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Jan 19, 2014 15:48
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So, any takers on the bet that she distributed the miners through a GPO before ragequitting in a way that would normally result in business insolvency?
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Jan 19, 2014 22:14
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ghana rheya posted:Yeah. The only off-site backup they had was housed in a data center 3 hours away. Got all set to drive there and their on-call rang to say they switched centers 4 years ago...New data center for the site has been running for about 18 months. Completely unused. Cover Your rear end. Update your resume. Prepare to make like this guy  This cannot and probably will not end well for you. QuiteEasilyDone fucked around with this message at 22:36 on Jan 19, 2014 |
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Jan 19, 2014 22:34
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Please tell me that the DC was also not an SBS server hosting your exchange, file, print, and application environment.
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Jan 19, 2014 23:52
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Raerlynn posted:No, but how many times have you walked into a poorly setup environment and wanted to fix it, but couldn't because crappy infrastructure was already in place? Coming into a place that's a blank slate is my idea of a dream. Obviously this isn't ideal because this is a case of a vindictive prick doing their damnedest to burn a place down and salt the earth, but you can't tell me you don't see the appeal of starting over from scratch. It would be nice to start over from scratch, with a "Make it loving work" budget... but I'd like something more of an actual plan to implement it, not double Secret Severity One on the Aoi-Chan index of incident response. Aoi-Chan in the last A Ticket Came In Thread posted:Our is more like:
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Jan 20, 2014 05:40
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ghana rheya posted:So, had meeting with boss man. He had hoped the senior would be motivated into productivity by adding me. That didn't happen. He's offered to promote me to her position as I "shined through adversity." Apologies I was doom and gloom earlier, and if you get this feather under your cap and get everything there turned around, massive... massive kudos to you. I might just have to overnight you some scotch of your choice (okay maybe UPS ground, but the offer still stands sorta)
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Jan 21, 2014 04:46
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sfwarlock posted:0% Please tell me you you left rolling middle fingers out the door, cause although don't burn any bridges is a motto to live by, this seems to call for salting the earth.
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Jan 22, 2014 21:27
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Entropic posted:What do they want to edit your CV for anyway? Suddenly you're a CCIE R&S, MCSEA++ with a 100 years experience of enterprise data something... because the recruiter may be getting paid by the interview/candidate not the hire.
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Jan 22, 2014 21:30
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Apparently one of the office managers in a client we service decided that the server room needed dusting... and removed these blinking drawers in the front of one of these sliding computer box things so that they could be dusted. Too bad that people are calling her saying the server for which her entire business is based on is down... and that something called a Raid Array was broken. Gosh computers are hard.
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Jan 26, 2014 02:10
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Inspector_666 posted:They are no longer employed by your company now, right? Haha, she's still the office manager for our client and still manages to do hilarious things that make us collectively wince. She's outside of our collective chain of command... and more than 1000 miles separate from any of our teams.
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Jan 26, 2014 03:07
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peak debt posted:Should be recoverable. As soon as she removes the second caddy, the drive will disappear from the OS and the server will crash. Then you switch the server off, plug them back in and start it again. It might need to do some consistency checking but with modern controllers you don't even need to exactly remember in which slot the drive was plugged in. That is as long as she didn't mix up the drives between servers, if she did that it's going to be fun. The problem is, we're located on the eastern seaboard, our client is located in the exact center of the country. Yeah. There was only one server so it wasn't too hard to figure out where everything went and unfortunately the server was unable to handle having its drives pulled and would not boot. We wound up restoring from the day befores backup and calling it a day. This actually happened a while back, but I just got reminded of it recently and had to share.
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Jan 26, 2014 18:31
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tehloki posted:I actually usually don't have time, as the typical notice I get for a new employee in the busy season is -1 day. PC Decrapifier makes uninstalling all that bloatware pretty easy/fun though. It's like a really terrible reflex game. If it comes with Norton on it though, I have to do a fresh install, computerless employee or not; those uninstallers barely ever loving work. At one point while running the uninstaller I had a bluescreen/reboot followed by an NTLDR missing. What the gently caress. Mutually Assured Destruction of the computing variant
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Jan 29, 2014 06:45
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Last night an IRL BanMe came in from one of my coworkers A 2 page long diatribe with choice cuts of - "being ultimately managed by a man who wears bicycle shorts" - "Husband, to a lovely job title, not-giver-of-gently caress to a faggoty boss-guy," - "I started thinking about how I got demoted recently, but have been asked to do nothing but higher level work for less money! Or like when I was asked to take tickets that your helpdesk couldn't (apparently) handle! Wow! So quick! Such disease! Whoa!"
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Jan 30, 2014 16:16
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KoRMaK posted:What the poo poo, the end is doge meme poo poo. He's... a character. But more than not, I find myself agreeing with the poo poo pay, increased responsibilities, and lack of recognition. He was a brilliant tech, the main issues with him was that you could set your watch to how late he'd be in, he was somewhat... brusque to be around.He also had a recent string of absences and no-calls. He's also suffering from depression... I'm kind of hoping that he pulls himself together after this, he was sort of a mentor like figure to me here with regards to learning new stuff here. VvvvV : The writing is on the wall here. I've seen two senior techs ragequite out of here, I've been given a laughable offer for fulltime (25K, what?!), and consistently see missed marks between my employer and the promises to the employees in the org. I'm trying to pull the eject handle into a YOTJ. QuiteEasilyDone fucked around with this message at 16:50 on Jan 30, 2014 |
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Jan 30, 2014 16:45
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Yeah, I never figured him the type, oh well. 
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Jan 30, 2014 17:00
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Yes, a YOTJ is in the works for me, and I will hopefully leave with a lot more tact than "Mr. Y'all Circlejerking" and the Manifister
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Jan 30, 2014 17:54
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We'd like to proactively bar the doors and fire everyone then.
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Feb 6, 2014 20:17
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