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Lum
Aug 13, 2003

Dr. Arbitrary posted:

I think the idea is the only reason you'd need a head shot for most jobs is to discriminate illegally.

Until reading this point, I was trying to work out what a "headshot" even was in this context and the closest I could come up with was someone posting their kill/death stats in CounterStrike or some poo poo.


Is this the part of the thread now where we discuss what needs to be in the OP.

Things I can think of would be:
- Summary of Midelne's woes with his old drunk dead boss and then Rod who was even worse - the first ticket thread superstar
- Summary of Dick Trauma / Rod / the whole "in a pod" meme
- YOTJ

Any others?

Also voting that the next thread be named: FW: RE: A ticket came in....

Lum fucked around with this message at 14:27 on Aug 13, 2013

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Lum
Aug 13, 2003

kensei posted:

There were so, so many, I had no idea what to put in. Let me know what you think deserves to be in there and I will add it.

Thinking something like:

Midelne:

The first ticket thread superstar. Had a boss that used to drive into work drunk in the evenings and start randomly re-arranging servers in the racks. This boss was eventually killed off by another drunk driver and replaced by a guy named Rod who was somehow even worse. Midelne now works for another company and doesn't post much.

(include some quoted posts here)

Dick Trauma:

The second to post an ongoing saga of management incompetence, this time at the hands of Tony, a guy who came up with this solution to the server room overheat alarm sounding.

(that picture of the fan pointing at the thermostat)

Dick has now moved to another company, one that provides literal free lunches, occasionally posts about how awesome it is, and is usually told "get back in your pod" reference to the V1.0 of The Matrix.

YOTJ - Year of the Job:

A term invented after many posters with horrible jobs all found much better ones. YOTJ has currently been ongoing for about 900 days at this point.




Not sure who else needs to be included. CorvetteFisher as the poster child for abusive employer Stockholm Syndrome perhaps? Someone else can write that one.

Lum
Aug 13, 2003

Nativity In Black posted:

I recall the test had a question that was like "What button do you press when installing Windows XP to load a third party RAID driver?" Having only installed Windows 20 or so times at that point I couldn't recall the exact key off the top of my head. As though it were extremely important to know the exact key to hit when it was printed right on the screen during the pertinent section.

I press several buttons for that: https://www.nlite.com{enter} would be some of them.

Somewhere in this house (or possibly at my self storage place) there is a USB floppy drive that actually works with the XP installer, but gently caress knows where.

Also woo, that someone on the last page requested DickBag95. The image was mine but I no-longer have the original icon and story as that was someone else's. It was basically a tiny icon for some shopping app that was supposed to be a black+yellow pencil, with a pink eraser on top, in front of a paper bag, that due to some poor pixel art got interpreted as something more like:

Manslaughter posted:

Hey, that's my product! I'll go upload the original icons somewhere now.

e: Gentlemen, behold!: the original DickBag icon!


And the full-size in case you still can't see the pencil.


My interpretation of the icon:

Lum fucked around with this message at 22:50 on Aug 13, 2013

Lum
Aug 13, 2003

If anyone still gives a poo poo about the ongoing saga I've been having with my workplace completely loving up my co-worker's change from John -> Jane (incorrect titles, leaving her former, male, middle name next to her female first name, email bouncing for two days etc. etc.)

It's finally reached it's asinine conclusion. All the records are updated, except for those relating to company cars, the boss told her to wait until this point before informing customers but they left her with no facility to send out an email in her old name to let customers know of the change.

Fortunately the company does not implement SPF records, so I've gotten her to set up Thunderbird with her ISP's mail server and send the message out that way, so it's all sorted and no-one noticed.

Well almost all sorted, since the company wont update the records on her company car yet, the last hour of our drive home from the weekend away was done in limp home mode with an "engine malfunction" error on the display, as she was understandably reluctant to call out the breakdown services. Slightly annoying as once we were home and the car was rebooted it's all back to normal.

Lum
Aug 13, 2003

Definitely repost the spec bucket laptop. I wasn't sure whether to laugh or lose my lunch on that one!
Also the whole PDF of a scan of a printout of a word document of an error message thing.

Story:
A few months back a customer with a leased colour MFP put a new logo on all their documents.
Now they're quite upset that they're getting billed for printing loads of colour pages.
Turns out that new logo, though monochrome was an RGB JPEG.

Not sure who is worse, the fact that the lease company picked up on that enough to bill. The fact that you can't reasonably expect someone to know that a B&W JPEG in the wrong colour mode would do that, or even how to spot that.

Actually no the worst is that they're using a JPEG for a monochrome logo with lots of straight lines and lots of complicated fiddly detailed bits.

Edit: vvvvvvv OP needs a "gently caress printers" blingee in there somewhere.

Lum fucked around with this message at 14:56 on Aug 14, 2013

Lum
Aug 13, 2003

blackswordca posted:

"sorry, the owner said im a big boy now, I don't have to listen to you anymore"

"You can't tell me what to do, you're not my real boss."

Lum
Aug 13, 2003

GargleBlaster posted:

Whew, man. I don't know how much we paid for "space agey image of star shining out from behind planet" but I'm already getting bored of being asked to update everything to use it as a background image. On the email signatures, invoice templates, digital signage, newsletter subscription, intranet, meanwhile they're putting it on the website, business cards, letterheads, catalogues, internal memos...

Be ironic if they did pay for it, since there's loads of awesome NASA ones you can use for free, e.g. I have LH95 on a dress.

Pissing me off right now. Having new legislation land on all my customers on the first day of my 5 day weekend holiday. Of course they all need me to implement the changes urgently so I walked into a shitstorm yesterday.

Lum
Aug 13, 2003

Migishu posted:

The only 2 certificates worth getting are BSc and SSc
                             /
                            /

Lum
Aug 13, 2003

GargleBlaster posted:

(I hope this isn't stretching the thread definition too much, I got used to "poo poo that pisses you off daily" being extremely flexible)

This is the Re: thread. The topic is bound to have drifted a bit by now.

quote:

And a nice SL CDJ setup come to that.

Since there's no way I could afford that setup IRL. My actual kit isn't nearly as cool.

Lum
Aug 13, 2003

Dick Trauma posted:

I can't stop chuckling at this. Who does this? Is he a frat boy?

He's probably mates with the "Forking dongles" dudes from PyCon.

Lum
Aug 13, 2003

I got asked to do some testing on our flagship app. The one I've managed to avoid working on the entire time I've been here. Once that's existed in some form for about 8 years now.

Nothing complicated, here's a set of instructions I have to follow... that are written assuming a working knowledge of the system and various acronyms.

I ended up failing pretty much every one. It turns out nobody ever bothered to test what happens if you start doing stuff on a fresh database with no records.

Also told them off for having a "Date of Birth" field with a calendar control that defaults to today's date, on a system that only deals with adults.

Bet they're going to regret asking me to do testing :)

Lum
Aug 13, 2003

Pham Nuwen posted:

What should it default to? Having a calendar control for DoB is kind of silly but so having any other default date on that calendar.

Valid answers would include:

18 years prior to current date
xx years prior to current date where xx is the average age of a UK adult
xx years prior to current date where xx is the average age of people already in the system.

There is no good default, but the default of today's date is terrible.

Lum
Aug 13, 2003

SlayVus posted:

Maybe it's just me, but I always feel that entering a date in any form should only require typing numbers in. Calendar entry is always tedious and slow having to click back multiple times to get to a certain year then month. The exception to this is if it is a future date you're typing and need to know what exact day of the week it is.
There is a number field too, but also a date control, which is probably why the stupid default never got noticed.

quote:

Obviously, all dates should be entered in the ISO 8601 standard, in week date format.
UK program that implements UK law and will never get used outside the UK. ISO format dates will just confuse the kind of users we deal with :(

Dick Trauma posted:

Default should be to have no value at all but data validation should prompt at submit if it's a required field.
When it's a calendar control, rather than a text field, it's impossible to have no default value. The calendar control has to open somewhere.

Lum
Aug 13, 2003

KennyG posted:

What happens if you enter a date in the field then click the control?

Also what if it's invalid, say Feb 30, 1984?

I dunno, I just got asked to do testing, so I did testing.

Lum
Aug 13, 2003

skipdogg posted:

I blame poo poo on "The Cloud" all the time. No one ever questions it.

I have a customer that has two buildings on opposite side of a car park.
When it rains, the network goes all flaky and apps that a sensitive to lovely network conditions start bombing out or corrupting Access databases, often simultaneously.

I think I'm going to start using your answer.

Lum
Aug 13, 2003

GargleBlaster posted:

I like it! I even loved EQG. But I don't say that often on this site, as it tends to be a very, very bad idea :P (It's my only probation so far) (inb4 the probation)

It's a good show, me and my GF both watch it, but I'd never call myself a Brony (or rather a Pegasister, I guess). It's about time we actually had some quality TV aimed at young girls, and I really don't care if 20-something dudes want to watch it as well. It's just a shame that some of them are creepy Fedora types that have appropriated the show and ruined it, not helped by the produces actually trying to engage with them (The Derpy fiasco etc.)

Seriously gently caress that fandom forever, specifically gently caress them for making it unsafe for the show's actual target audience to search for MLP stuff on the internet by posting pony porn fanart. Someone from 4chan should spam their forums with the Mr. Hands video or something.


Actual IT content? Umm... I logged onto our head office Windows 2003 Citrix server yesterday, something I generally avoid doing but I needed access to some services not available to remote workers otherwise. First thing I get is a prompt that my version of Java is in dire need of an update. Good to see it's well maintained!

Lum
Aug 13, 2003

HalloKitty posted:

They haven't ruined it. If you enjoy it, just because some other creepy gently caress likes the same thing, doesn't mean you have to pay any attention to them.

That's not strictly true though, as for some reason the shows creators decided to actually engage with the fandom and put things in there targetted to them, such as accepting fan-named background ponies as canon, hence the fiasco about one that ended up being named Derpy until someone told the shows producers what that word means.

That and the fact that looking for the show on the internet runs a higher than average risk of finding horse porn... is not good.

And yes we still watch the show.


But yeah, getting seriously off topic here, maybe we should talk about beer instead? Shat that pisses me off daily. Medication that's incompatible with alcohol, while working in IT.

Lum
Aug 13, 2003

HalloKitty posted:

I agree. Beer sounds like a better topic. Hope you can go without the medication soon so you can sample the soothing nectar once again.

Couple of years minimum. Sucks. Maybe time to change career.

Lum
Aug 13, 2003

Mr. Fix It posted:

I read that as pistols and had a great deal of fun imagining the new kinds of "troubleshooting" that would allow.

I read your interpretation as "pisstools" and decided not to imagine what that might do.

Lum
Aug 13, 2003

Agrikk posted:

Wait, what? You received a kudos from a boss for a job well done?

What you are saying makes no sense. :)

The boss is yet to realise that the project didn't get done.

Lum
Aug 13, 2003

Kyrosiris posted:

Pretty sure every thread is appropriate to say gently caress printers. Because gently caress printers.

I still say the OP needs a "gently caress printers" blingee gif that uses that exploded laser printer image.

Lum
Aug 13, 2003

Kuros posted:



A minor effort made.

Wasn't the printer image I had in mind, but somehow that purple ink works better.

Lum
Aug 13, 2003

SEKCobra posted:

When you have to fulfill certain confidentiality requirements, this isn't all that easy.

"Printin' aint easy"

(Should probably be on that gently caress printers blingee)

Lum
Aug 13, 2003

I had a great ticket today (not sarcastic)

"Hi Lum, we were trying to figure out how to do X and in the process broke Y on SERVER. Here is a list of everything we did to break it, here is what we've tried to fix it so far"

This guy is my new favourite customer. Took me 5 minutes to sort it out.

Lum
Aug 13, 2003

Humbug Scoolbus posted:

My current dress code is t-shirt, blue jeans, and Bugs Bunny slippers. Telecommute 4 Lyfe.

Have to agree with this. My current dress code: Black satin nightie that barely reaches mid-thigh and gently caress all else, unless you count a pair of Sennheiser HD500s and a hair tie.

Also a fan behind me and the option to have a portable AC unit if it gets much hotter. Right now I can't be bothered to extract it from the other room.

Lum
Aug 13, 2003

^^^^ Dial-a-Fix?

Potato Alley posted:

Your boxers must be pretty big for an entire server to fit into them :v:

This is him IRL: http://i.imgur.com/JbjAMyF.jpg

I really hope I'm not the only UK goon that immediately thought of this.

Lum fucked around with this message at 13:30 on Aug 23, 2013

Lum
Aug 13, 2003


Fixed: http://i.imgur.com/JbjAMyF.jpg

Lum
Aug 13, 2003

BabyFur Denny posted:

Wtf did I just read?

Probably won't get it if you're not British and/or never read Viz. But first thing that sprang to mind when someone said they'd deployed a server in their boxers.

Wasn't intended to go on for six posts for a cheap joke that only some would get. Sorry!

Lum fucked around with this message at 14:29 on Aug 23, 2013

Lum
Aug 13, 2003

SEKCobra posted:

Yeah I don't think merging 3 major megathreads that all saw a lot of traffic into one was the greatest idea, I'm having a hard time catching up on one stream of conversation when there are 20 simultaneous ones in one thread.

You think this is bad, you should try keeping up with the yospos cat thread

(/me marks 1000 posts as read, gently caress it)

But yes I liked having the two threads, didn't know there was a third?

Lum
Aug 13, 2003

coyo7e posted:

This woman came in again and wanted to show me how bad her screen was after she tried to adjust the color settings.. Looks perfect to me..? She insisted it was still pinkish so I showed her how to change the color temp and said, "as an IT professional, it looks fine for your work editing white papers.)

Funny, most cheapo business monitors I get hold of are too blue, not too red.

I own a little ColorHug though; so I just bring it in, boot off the LiveCD that it comes with in and calibrate them myself. It makes them easier on the eyes and reduces eyestrain, with the added bonus that the vertical viewing angle is severely reduced for some reason.

All I work with is black+white too, the only time I handle colour images is to convert them to black+white.


Pissing me off this week. Customer leases a high volume colour printer of unknown make and uses this for bulk batch runs of B&W documents, against my advice. Turns out that if you print a document that includes a 256 greyscale image, the printer treats that as colour and they get billed accordingly. If you drop it to 1-bit monochrome then it's billed as B&W.

Lum fucked around with this message at 09:46 on Aug 27, 2013

Lum
Aug 13, 2003

Guessing the "spinning disc" think refers to the spinning beachball effect that Macs do in place of the Windows XP eggtimer or the Vista/7/8 swirly blue O thing. If you don't realise the beachball is supposed to be a 3D sphere it would look like a spinning disc.

Lum
Aug 13, 2003

Paladine_PSoT posted:

It's called a throbber. I would think goons would be all over using that term.

My GF is the Mac person in this household, having previously been a network engineer for a shop that had a lot of Macs, and she calls it a beachball, *shrug*

I haven't used a Mac since System 7, apart from a brief play with a machine running Lion which rapidly had me hating everything and wanting rid of this thing as soon as possible.

Lum
Aug 13, 2003

Potato Alley posted:

Sorry for the slight derail, but this is interesting to me - there's a very common construction in Pennsylvania and the surrounding area where people omit saying "to be", usually after the verb needs (as in "this needs washed"), but I didn't know there were any examples of similar omission in British English usage. Is "wanting rid of" common?

I'd never say anything like "this needs washed", I'd be more likely to say "This wants washing", but it's kind of hard for me to say whether that phrase I used is common.

When I post on forums, IRC etc. My writing style sometimes tends towards a stream of consciousness and comes out how I'd say something rather than how I'd write it. Combine with the fact that I have a bit of a weird accent that mixes a fair chunk of Scouse with a bit of Cheshire and starting to pick up a bit of a south Wales too. I wouldn't really like to say if it's common or not.

Bonus points that when I'm tired I start to struggle with storing and parsing long sentences, so my style of speech tends towards efficient use of syllables over grammatically and politically correct English. This occasionally pisses off my partner, but also produces some comical yet very vivid descriptions from time to time.

Lum
Aug 13, 2003

pixaal posted:

We have way more issues with our firefighters then the police. Our cops seem at least somewhat okay other then breaking tablets and getting viruses on the cop car computers. Deep Freeze CANNOT come soon enough. Just waiting on budget approval, more several months.

Last time I was pulled over, the in car computer was showing a Windows XP BSOD the entire time. IRQL_NOT_LESS_OR_EQUAL.

The cop didn't take kindly to me asking if I could see the video.

Lum
Aug 13, 2003

Galler posted:

We had one group that needed 32bit Win7 for some lovely application that was taking forever to get updated. They got the same laptops as everyone else with 8GB of RAM. It cost like $30 extra or something insignificant like that and their laptops will get reimaged with 64bit Win7 before too long (some already have) now that the application has been updated. If we hadn't done it that way we would need to get approval and then order the extra RAM individually each time we switched one to 64bit.

Earlier this year my XP machine was replaced with a modern Dell (not sure which one E6430 perhaps?) with 4GB RAM, 64bit Windows and a DVD drive with no burning facilities at all.

It takes about 15 seconds to switch tabs in Visual Studio 2012, and about 10 seconds to alt+tab to another application, such as Outlook. The other applications I need to use regularly are Gimp and a certain proprietary DTP package that supposedly only works on XP but I fixed that myself. (Copied over the running install and reg keys from my XP machine, made a few symlinks for when it attempts to write to it's own directory in program files.

Lum fucked around with this message at 18:37 on Aug 29, 2013

Lum
Aug 13, 2003

ratbert90 posted:

Good god. I love VS2012, but I couldn't imagine using it on anything but 8+gigs of ram and a SSD now. :psyduck:


Probably goes without saying that this machine does not have an SSD.

VS2008 on my old 2GB XP machine was much more pleasant to use, however everything else about that machine was horrible!

Lum
Aug 13, 2003

MC Fruit Stripe posted:

I have become, if I'm being honest, pretty loving tired of people giving me deadlines when they have no sense of my workload.

HR just realized they don't have an I-9 on file for me (and I assume a bunch of other people). They have sent me an email this morning instructing me to return the attached I-9 within 3 calendar days. This means Tuesday. It is a 3 day weekend.

I just don't understand how after 14 months of not having an I-9, this person thinks 3 days is a reasonable period.

Hit reply, type an out of office response saying you're in a meeting and then away for the weekend and will deal with any queries on Tuesday.

Also 3 calendar days is Monday.

Lum
Aug 13, 2003

nitrogen posted:

Well, people can feel free to argue if they want. People aren't working on Monday. If you want to expect something to be done on Monday, feel free to be disappointed.

People (hopefully) aren't working on Saturday or Sunday either, so by that definition 3 days would be Thursday.

I thought the whole point of the post that started this one was that the 3 day deadline was unrealistic. I was just trying to point out that it was even more unrealistic than first stated as the poster thought they had until tuesday.

Lum
Aug 13, 2003

frogbert posted:

Here's a question re. cable talk.

Our network guy believes that the minimum run between two active devices on a network should be 1 metre. Meaning 50cm cables between switches in racks are a no-no. This doesn't bother me and I don't doubt the sincerity of his belief however haven't actually found a source for this information.

Does anyone here know if this is actually true?

The spec does call for a minimum of one metre.

For patch cables between a patch panel and a switch you can go shorter as these are effectively an extension to a longer cable run, but you would technically be out of spec if you did that between switches.

That said I've done it (at home) and never had a problem. gently caress coiling up a metre of cable when your network rack is basically a shoe stand with router, NAS and UPS on the 3 shelves that shoes are supposed to go on.

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Lum
Aug 13, 2003

Crowley posted:

You have a rack at home? I've been out-nerded. (not that it took a whole lot to do that)

It's really not a rack. it's literally a little wooden stand designed to sit in a corner and take 3 pairs of shoes.

Since I own rather more than 3 pairs of shoes, it got repurposed for all my consumer grade comms gear.

Now the enormous stack of Cisco's my GF has in the spare room is a different story.

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