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Dick Trauma posted:In the end the only thing your superiors will care about : So true, but also in my case the hard number of calls that were answered. I worked for an outsourced support line for Freeserve in the UK (One of the largest, maybe the largest ISP in the UK around 10 to 12 years ago). We get a visit from Freeserve execs to see the great support we're providing and I'm chosen for them to listen in on my calls. Next week I get bitched about how many calls I'm taking when I'm actually fixing problems, everyone else is blindly sending out new modems or telling people to unplug their filters to disconnect the call. The outsourced call centre has now gone bust
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# ¿ Sep 3, 2013 21:05 |
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# ¿ Apr 26, 2024 18:47 |
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Sefal posted:I'm going to talk to him in a few minutes. I'm waiting for him to try and weasel out of paying you.
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# ¿ Feb 10, 2014 15:14 |
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Sefal posted:I am holding out until the end of this month. either he pays by then or I´m out. Whether you're sticking around till the end of the month or not, I think you should still be looking for a new job immediately. Even if he pays you then I would get out.
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# ¿ Feb 10, 2014 16:01 |
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Swink posted:How should I deliver some bad news to my manager? Be honest, tell the truth. I wouldn't go throwing anyone under the bus and that includes yourself. If you know why they weren't backed up let him know what you'll do to fix it and monitor it. I think being honest is the main thing, everyone fucks up.
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# ¿ May 15, 2014 12:18 |
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Is it over?
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# ¿ Jun 12, 2014 08:59 |
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Yesterday I cycled 26miles and today 50miles. This evening I will be eating pulled pork sandwiches and setting up a new automated attendant for the office phone system.
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# ¿ Jul 20, 2014 15:26 |
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# ¿ Apr 26, 2024 18:47 |
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Tots posted:I'm trying to make the best of my internship at this SMB. Today the dude I'm working under (one man IT department) told me that I'm basically being retarded by trying to get my hands dirty in everything. For instance I'm asking about networking stuff, system admin stuff, security stuff, IA stuff. He said I need that to have a successful career I need to really focus on something and he'll help me. Right now, in this environment, I'm looking at focusing either on Windows Sysadmin or SharePoint. The SharePoint here is brand new, completely unadopted, and hosted offsite. They basically bought it and have let it sit here. What would people that are further along do in my shoes? Any suggestions? How are you meant to know what you'd like to focus on if you're not getting you're not getting your hands dirty in everything? I'd say fill your boots, get involved with everything, until you know what you'd like to specialise in.
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# ¿ Jul 25, 2014 19:52 |