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Vulture Culture
Jul 14, 2003

I was never enjoying it. I only eat it for the nutrients.


Siochain posted:

We support clients all over the world. We run support Mon-Fri 9:00-8:00 EST - people know this before they pay. We will work with people to arrange alternative hours. That being said, its prohibitively expensive to staff people 24/7 for 1-2 tickets a week that come in at "off-hours" time. But that being said, someplace running 9-5 PST with EST customers is silly, we at least cover longer times.
A remote answering service that can escalate (paid, per-incident) severity 1 issues to an engineer on call isn't unheard of, either. Software companies don't understand that people need to run this poo poo in production.

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TWBalls
Apr 16, 2003
My medication never lies

Siochain posted:

We support clients all over the world. We run support Mon-Fri 9:00-8:00 EST - people know this before they pay. We will work with people to arrange alternative hours. That being said, its prohibitively expensive to staff people 24/7 for 1-2 tickets a week that come in at "off-hours" time. But that being said, someplace running 9-5 PST with EST customers is silly, we at least cover longer times.

Well, I wouldn't expect someone to be there 24/7. Long enough to cover the majority of your customers perhaps. 8am-8pm should cover 8-5 both east and west coast. After that, I'd say an on-call tech would suffice, but we shouldn't have to pay out the rear end in order to get after hours support (depending on the service contract, of course).

Sirotan
Oct 17, 2006

Sirotan is a seal.


Ham Wrangler

To harken back on a previous discusion,

http://www.theverge.com/2013/11/20/...r-over-15-years

quote:

Winamp shutting down after over 15 years

The famous media player Winamp will shut down next month, over 15 years after its initial release. Though Winamp eventually lost popularity, in the late '90s and early 2000s it was one of the go-to media players for listening to local music or radio streams. In 2002, Winamp's maker, Nullsoft, was acquired by AOL for over $80 million in stock, where it's remained in development until now. A Mac and an Android version were even released in recent years, though they never found the same fan base that its customizable Windows client did.

No reason is given for Winamp's shutdown, but its popularity has certainly waned: simple, built-in audio solutions like iTunes are now ubiquitous across platforms, making Winamp a far more specialized app. In a retrospective published last year, Ars Technica reported that Winamp had existed for years on life support, but that those involved didn't believe it was dead yet. Now that it's nearly gone, those who want to relive old times should head over to Winamp's site before December 21st, when it'll no longer be available its famous motto, of course, will always live on somewhere.

nooooooooooo

RIP all those whipped llama asses

emdash
Oct 19, 2003

and?


Thank goodness foobar is never going anywhere

Kyrosiris
May 24, 2006

You try to be happy when everyone is summoning you everywhere to "be their friend".

Sirotan posted:

nooooooooooo

RIP all those whipped llama asses

They'll pry it from my cold, dead hands.

Rhymenoserous
May 23, 2008


Agrikk posted:

poo poo not pissing me off today:

My lab gear is finally set up for now.

After struggling to find a decently performing iSCSI SAN configuration (HP P410 RAID controller with 512MB BBWC and Windows Server 2012 - who knew?), hard drive additions, case upgrades and other reorganization and whatnot - my poo poo is up and running, monitoring, alerting and emailing. And folding.

It's incredible. I feel... complete... somehow.



And yes, I have an unhealthy relationship with my gear. I need to unplug.

Give it a few years. I'm at the point now where I break out into hives at the thought of doing anything IT related at home. Last year my girlfriends PC started blue screening regularly. I looked at it for about five minutes and just went and bought her a new one.

guppy
Sep 21, 2004

sting like a byob

hihifellow posted:

IT Munchhausens[/spoiler]

This is an amazing term. I am stealing it and I propose it for widespread adoption.

Agrikk
Oct 17, 2003

Do not ingest.

Rhymenoserous posted:

Give it a few years. I'm at the point now where I break out into hives at the thought of doing anything IT related at home. Last year my girlfriends PC started blue screening regularly. I looked at it for about five minutes and just went and bought her a new one.

I hear you and used to be like this. IT stuff was for the workplace and home was for unwinding.

Unfortunately the gig I have right now as Windows Deployment has turned me into a YesNextNextIAgreeNextNextFinish monkey. I've turned to my lab as the place I go to keep my chops up or else my skillset would die a slow death of a thousand ClickYes-es.

mewse
May 2, 2006



quote:

simple, built-in audio solutions like iTunes

Yes, iTunes is what I think of when I think about simple, built-in audio solutions

ratbert90
Feb 12, 2009
JUST FUCKING STOP, JESUS H. CHRIST


Sirotan posted:

To harken back on a previous discusion,

http://www.theverge.com/2013/11/20/...r-over-15-years


nooooooooooo

RIP all those whipped llama asses

Switched to Spotify a year ago and haven't looked back.

HalloKitty
Sep 30, 2005

Adjust the bass and let the Alpine blast


ratbert90 posted:

Switched to Spotify a year ago and haven't looked back.

Ah, how not so smug that face will look if Spotify disappears too. But I guess I'm old fashioned or something. I like having a goddamn copy of something I can do what I please with. I've watched things on Netflix and then bought a physical copy just because I hate having streaming only access to things.

door.jar
Mar 17, 2010


ratbert90 posted:

Switched to Spotify a year ago and haven't looked back.

I loved Spotify then I discovered that it was causing my issues with lag spikes in games thanks to its upload that you seemingly can't throttle in the application. So I moved to Pandora which seems to suit my music needs better as I generally want background music in a certain style rather than a certain album/song at a certain time.

evol262
Nov 30, 2010
#!/usr/bin/perl


Found your problem

luminalflux
May 27, 2005



door.jar posted:

I loved Spotify then I discovered that it was causing my issues with lag spikes in games thanks to its upload that you seemingly can't throttle in the application. So I moved to Pandora which seems to suit my music needs better as I generally want background music in a certain style rather than a certain album/song at a certain time.

Run a local proxy that you can throttle. Or set QoS on your gaming packets.

Guesticles
Dec 21, 2009

I AM CURRENTLY JACKING OFF TO PICTURES OF MUTILATED FEMALE CORPSES, IT'S ALL VERY DEEP AND SOPHISTICATED BUT IT'S JUST TOO FUCKING HIGHBROW FOR YOU NON-MISOGYNISTS TO UNDERSTAND

P.S. STILL COMPLETELY DEVOID OF MERIT


Sirotan posted:

To harken back on a previous discusion,

http://www.theverge.com/2013/11/20/...r-over-15-years


nooooooooooo

RIP all those whipped llama asses

Nooooooo!

Fun fact: when digging through my old harddrives, I found my circa 1999 program files. Orginal Napster! ICQ! And Winamp 1.4! I thought for hilarity's sake I'd see how ancient winamp would fail to run on my 64bit windows 7 computer.
Worked perfectly

Helushune
Oct 5, 2011



Guesticles posted:

Nooooooo!

Fun fact: when digging through my old harddrives, I found my circa 1999 program files. Orginal Napster! ICQ! And Winamp 1.4! I thought for hilarity's sake I'd see how ancient winamp would fail to run on my 64bit windows 7 computer.
Worked perfectly

That's rather impressive. I still use v2.95 and haven't run in to any problems with it across a multitude of Windows versions and processor archetypes. RIP Winamp.

e: I'm dumb. 2.95 was after the AOL buyout.

Helushune fucked around with this message at Nov 20, 2013 around 23:50

dennyk
Jan 2, 2005

Cheese-Buyer's Remorse


Eh, I've been using Winamp 2.95 for ten years and will probably keep using it until it just doesn't run anymore. Never considered upgrading again after the abortion that was version 3. Besides, 2.95 will be around as long as OldVersion.com is, at least.

Siochain
May 24, 2005

"can they get rid of any humans who are fans of shitheads like Kanye West, 50 Cent, or any other piece of crap "artist" who thinks they're all that?

And also get rid of anyone who has posted retarded shit on the internet."




TWBalls posted:

Well, I wouldn't expect someone to be there 24/7. Long enough to cover the majority of your customers perhaps. 8am-8pm should cover 8-5 both east and west coast. After that, I'd say an on-call tech would suffice, but we shouldn't have to pay out the rear end in order to get after hours support (depending on the service contract, of course).

Oh agreed. We're a web-based application, and customer support is included with service agreement. We do have a messaging service, and if its an "emergency" the support team head and the lead dev will get paged - but if its not an actual emergency, they raise hell. I can think of one issue in the last year that was overnight and an actual "our-fault" emergency, and the dev had the server back up and running within 10 minutes of the client calling with a problem. But then again, 99.9% of issues we deal with are on the customers end, not ours, so its a different story I guess. I'm just frustrated because I have people in a pissed off mood calling me expecting us to be useless - they always finish happy (har har), but damnit am I flustered at people starting off with a chip on their shoulder.

Long story short, gently caress places that don't actually offer decent support, because you make life for those of us who do worse.

Humphreys
Jan 26, 2013

We conceived a way to use my mother as a porn mule




I'm freeeeeeeeeeeeeeee!

After a number of months of interviews/panels/tests/medicals/security checks I am finally accepted into <new company>. Feels good.

Sickening
Jul 15, 2007

Black Summer was the best summer.

Humphreys posted:



I'm freeeeeeeeeeeeeeee!

After a number of months of interviews/panels/tests/medicals/security checks I am finally accepted into <new company>. Feels good.

Jesus, what kind of job makes you go through that?

Bogan King
Jan 21, 2013

I'm not racist, I'm mates with Bangladesh, the guy who sells me kebabs. No, I don't know his real name.

Humphreys posted:



I'm freeeeeeeeeeeeeeee!

After a number of months of interviews/panels/tests/medicals/security checks I am finally accepted into <new company>. Feels good.

You always need to take the following into consideration when starting a new job

Guesticles
Dec 21, 2009

I AM CURRENTLY JACKING OFF TO PICTURES OF MUTILATED FEMALE CORPSES, IT'S ALL VERY DEEP AND SOPHISTICATED BUT IT'S JUST TOO FUCKING HIGHBROW FOR YOU NON-MISOGYNISTS TO UNDERSTAND

P.S. STILL COMPLETELY DEVOID OF MERIT


Helushune posted:

That's rather impressive. I still use v2.95 and haven't run in to any problems with it across a multitude of Windows versions and processor archetypes. RIP Winamp.

e: I'm dumb. 2.95 was after the AOL buyout.

IIRC, it is because early Winamp uses Windows API calls to do pretty much everything, so early winamp versions will work until the API hooks are removed from windows. Which might be never, since its pretty much bitmap graphics, audio, and filesystem.



Congratz!

Humphreys
Jan 26, 2013

We conceived a way to use my mother as a porn mule


Sickening posted:

Jesus, what kind of job makes you go through that?

Just staring at computer screens all day making sure people don't die.

toe shoes posted:

You always need to take the following into consideration when starting a new job



Yes I understand that fully, but at least I'll be suffering with MUCH more money!

Edit:
Just waiting for best time to give my resignation letter. It's thrilling and nerve wracking at the same time.

The boss recently mentioned that I could be replaced in a day and I am not really that important here. Meanwhile I was away on a work trip for under 24 hours and it did in fact affect productivity.

Humphreys fucked around with this message at Nov 21, 2013 around 05:23

Ephphatha
Dec 18, 2009

where's my fish



Are you in a right-to-work state? (Whatever the one is where you can quit with no notice). 'Cause if so it looks like he's indicated a days notice is plenty.

MisterOblivious
Mar 17, 2010


Ephphatha posted:

Are you in a right-to-work state? (Whatever the one is where you can quit with no notice). 'Cause if so it looks like he's indicated a days notice is plenty.

That's At-Will employment no matter how many times the talking heads call it right-to-work.

Humphreys
Jan 26, 2013

We conceived a way to use my mother as a porn mule


Ephphatha posted:

Are you in a right-to-work state? (Whatever the one is where you can quit with no notice). 'Cause if so it looks like he's indicated a days notice is plenty.

Na, minimum 2 weeks notice. Which I have given.

Glans Dillzig
Nov 23, 2011



knickerbocker expert


Humphreys posted:

Na, minimum 2 weeks notice. Which I have given.

Good. No reason to burn a bridge, even if it's one you have no desire to cross ever again.

ookiimarukochan
Apr 4, 2011

DON'T BE A CUNT AND I PROBABLY WON'T LAUGH AT YOU WHEN YOU GET RAPED.

PROBABLY.


Sickening posted:

He really is a nice guy. He just doesn't understand infosec and doesn't take it seriously.
This is true of a gently caress-load of people who should know better, including people who have this as their actual job - including people who make software which is sold as being an important part of a defence in depth strategy (This is both good and bad for us - bad because it's irritating, good because it's lead to sales we thought we had lost when people have realised what it is they've actually bought)

Kyrosiris
May 24, 2006

You try to be happy when everyone is summoning you everywhere to "be their friend".

MisterOblivious posted:

That's At-Will employment no matter how many times the talking heads call it right-to-work.

They're both horrible pieces of legislation, so conflating them is really not a bad thing.

Bob Morales
Aug 18, 2006

This post is good to go


Sickening posted:

He really is a nice guy. He just doesn't understand infosec and doesn't take it seriously.

Hey boss-that-doesn't-know-jack-poo poo buddy. Our IT director yelled at a user for hitting 'send/receive' too many times. He said "You're flooding the network and causing collisions" by hitting that button over and over.

COOL CORN
Jun 1, 2003




Buglord

ookiimarukochan posted:

This is true of a gently caress-load of people who should know better, including people who have this as their actual job - including people who make software which is sold as being an important part of a defence in depth strategy (This is both good and bad for us - bad because it's irritating, good because it's lead to sales we thought we had lost when people have realised what it is they've actually bought)

At least with the companies I've talked to lately, InfoSec is a total joke. We have 2 full time information technology "specialists" who have never had formal training. We have a consultant from a professional InfoSec firm coming in right now to evaluate our security policies and... phew boy. It's... phew boy.

ookiimarukochan
Apr 4, 2011

DON'T BE A CUNT AND I PROBABLY WON'T LAUGH AT YOU WHEN YOU GET RAPED.

PROBABLY.


People - even in this thread - don't think broadly enough about the issues involved I'm afraid. When you look at people discussing mobile devices in the office - including BYOB - their first priority, and often their only priority, is having reporting/management. The fact that they're allowing black-box portable computers onto their networks with no form of access control is something they appear to have blanked on (and some of the major MDM vendors don't actually know what "Access control" is!) - there's going to be a major scandal in the next 12 months, heads will roll, and hopefully lessons will be learned, but I'm afraid that most of the people being paid to do this won't actually have the first clue about what to do until then.

evol262
Nov 30, 2010
#!/usr/bin/perl

Kyrosiris posted:

They're both horrible pieces of legislation, so conflating them is really not a bad thing.

At-will employment is probably the best possible outcome for you, as an employee.

Right-to-work is a meaningless phrase unless you're in a union shop, and has absolutely no relation to non-union shops.

I don't see how either is terrible or how conflating them is possibly a good thing unless you just want to confuse people about employment law even more than they already are.

ookiimarukochan posted:

People - even in this thread - don't think broadly enough about the issues involved I'm afraid. When you look at people discussing mobile devices in the office - including BYOB - their first priority, and often their only priority, is having reporting/management. The fact that they're allowing black-box portable computers onto their networks with no form of access control is something they appear to have blanked on (and some of the major MDM vendors don't actually know what "Access control" is!) - there's going to be a major scandal in the next 12 months, heads will roll, and hopefully lessons will be learned, but I'm afraid that most of the people being paid to do this won't actually have the first clue about what to do until then.

Sane companies (the kind in regulated industries where you could have a major scandal) don't allow BYOB devices onto unrestricted networks without a corporate image or corporate management of the device. Policies are already in place in banking and healthcare.

EAT THE EGGS RICOLA
May 29, 2008



We're moving offices and I keep finding awesome things.


hackedaccount
Sep 28, 2009


So YOU'RE the guy who stole my CPU at a LAN party back in 1998!

Antioch
Apr 18, 2003


Grimey Drawer

DrAlexanderTobacco posted:

One of the hotels we support uses PMS software from a tiny company in New Zealand. We're in the UK.

One o the banking systems we were considering switching to is based in New Zealand. I'm in Edmonton, AB. The PoC we did involved way too much International Date Line, I'm really glad we didn't go with that product.

ratbert90
Feb 12, 2009
JUST FUCKING STOP, JESUS H. CHRIST


A 486DX with a overclock chip was my first ever CPU that I myself owned.

The first family computer was a 8086.

thebigcow
Jan 3, 2001

Bully!

How is that supposed to work with a heatsink?

Scikar
Nov 20, 2005

5? Seriously?


thebigcow posted:

How is that supposed to work with a heatsink?

It's not supposed to work with a heatsink, grasshopper.

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Sweevo
Nov 8, 2007



EAT THE EGGS RICOLA posted:

We're moving offices and I keep finding awesome things.



I picked this up at work some years ago:



It's a 40MHz 486DLC - a 486 upgrade chip that fits a 386DX motherboard.

Sweevo fucked around with this message at Nov 21, 2013 around 18:38

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