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Methylethylaldehyde posted:If you don't give a poo poo about customer satisfaction, making the phone tree as confusing as possible is a very valid cost savings measure. Also if you know the customer has nowhere else to go. And if they do try to cancel, just dump them on retentions who will cut the rate for a year and they'll still keep a customer.
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Jul 21, 2018 00:20
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I had a company where each number you called told you to call another number to answer your specific enquiry. The cunning part was that after 6 numbers, you ended up back at the beginning.
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Jul 21, 2018 00:35
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Thanks Ants posted:Lots of add-ins still don't work on anything other than 32-bit. Has anyone actually had an add-in that they needed to work with Office64 that didn't? I'm actually curious because, while yes that is a message flagged in Office64, I know no one who has bumped into that issue.
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Jul 21, 2018 01:00
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It was a problem with some meeting federation plugin things that want to shove a dial-in or video bridge details into your invites, granted it isn't something that comes up as much any more. It's probably fair to say that if your add-in works on Click-to-Run 32-bit Office then it will be fine on 64-bit.
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Jul 21, 2018 01:05
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Agrikk posted:Has anyone actually had an add-in that they needed to work with Office64 that didn't? Yeah. It was extremely annoying because not only was it shoved down my throat by the company that bought my client, but it's Microsoft's own product. Namely, Dynamics CRM's Outlook plugin. The 64-bit version has a bunch of mysterious bugs that basically crash the plugin and cause it to stop working (and turn itself off). Very inconsistent though, nothing that reliably triggered it, just general crappiness. Installed the 32 bit Office and the 32 bit plugin et voila the plugin's rock solid. Whoops I misspoke, forgot this was the internet, "ayyy walla" the plugin works. Dear Internet Explorer, unlike my experience with Unifi this experience is far more recent, as in January of this year. I actually ended up reimaging all the machines (unrelated-ish, it was more because the acquiring company wanted enough different things that I said screw it easier to reimage with MDT than bother uninstalling a bunch of stuff and installing new stuff). Before that I was all on board with "gently caress that noise who makes plugins that don't work with 64 bit Office in this day and age I'm not installing no 32 bit get lost", but yeah, as per usual CRM is the shittiest of poo poo and it's good to know Dynamics hasn't progressed much since I used version 3.0 in one of my first jobs out of college.
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Jul 21, 2018 01:51
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22 Eargesplitten posted:I really don’t get how people do that anyway. The design doc for Falcon 4.0 was a goddamn 11MB excel document with no images embedded. I had to talk to IT to get permission to receive it in my Inbox as I was one of the outsource Project Managers. This was an 11MB file in 1998 note.
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Jul 21, 2018 01:53
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Anyone have the Red Sox score?
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Jul 21, 2018 02:08
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Pretty sure the Filesite 8.5 addon doesn't work so well with 64 bit Office 2010. Yes, we still run both of those things, stop laughing. We can't upgrade until someone decides whether we're going to NetDocuments or not next year.
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Jul 21, 2018 02:41
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SeaborneClink posted:Anyone have the Red Sox score? 1-0 Sox up bottom of the 7th
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Jul 21, 2018 02:46
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gently caress windows and its insistence on upgrading drivers willy nilly, especially to a driver that fucks up everything. Gah. Also gently caress EVERYTHING wireless.
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Jul 21, 2018 21:53
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Wibla posted:gently caress windows and its insistence on upgrading drivers willy nilly, especially to a driver that fucks up everything. Gah. Also gently caress EVERYTHING wireless. My favorite thing about upgrading drivers is when a freshly downloaded driver's listed release date and what Windows thinks the release date is are different. I once upgraded a driver from 2014 to a driver listed as being from 2018. After install the listed release date of the driver was from 2009.
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Jul 21, 2018 22:15
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The power is still out, the outside air temp is at 100F, the inside air temp is approaching 85F, and the kids are going insane. Oh hey the red Sox are playing Detroit again today
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Jul 22, 2018 00:21
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Heat will slow them kids down eventually
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Jul 22, 2018 00:28
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Partycat posted:Heat will slow them kids down eventually End of the fifth, tigers up 2-0
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Jul 22, 2018 00:36
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fishmech posted:Why are you insistent on using 32 bit Office? It's 2018. If you start thinking about "needing" 64-bit Office, you're so far gone no one can save you. The access database comes next.
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Jul 22, 2018 01:16
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anthonypants posted:It's not really a meme when people create spreadsheets that exceed the row/column limit in 32-bit Excel, or when Excel crashes due to out of memory errors. They're not doing either of those things, doing either of those things gives a specific and clear error message. They just have random crashes because they make overlarge and overly linked Excel files all running on different SMB shares across the country. We've got a lot of people that torture Excel like the examples above. Excel is not a tool for heavy data analytics or business intelligence, but welp. fishmech posted:Why are you insistent on using 32 bit Office? It's 2018. Even Microsoft says DON'T USE 64-BIT OFFICE ARBITRARILY. You can't just upgrade a certain office program, they've all got to go and congratulations, you just broke 95% of Outlook add-ins.
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Jul 23, 2018 02:29
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“I need more memory” You’re using 2GB out of 8GB. I can give you more RAM but it won’t help. “I need a faster computer” You’re not even maxing out a single CPU core Excel will say it’s “out of resources”. Who knows what that even means. Quit trying to pivot 250k line files
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Jul 23, 2018 03:01
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Good news, fellas. The red Sox really kicked rear end tonight
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Jul 23, 2018 03:39
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dox posted:If you start thinking about "needing" 64-bit Office, you're so far gone no one can save you. The access database comes next. Not an emptyqoute
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Jul 23, 2018 09:36
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Client with acknowledged power issues on their site still complaining when network devices reboot, won't call an electrician 
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Jul 23, 2018 09:40
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Humbug Scoolbus posted:The design doc for Falcon 4.0 was a goddamn 11MB excel document with no images embedded. I had to talk to IT to get permission to receive it in my Inbox as I was one of the outsource Project Managers. This was an 11MB file in 1998 note. You worked on Falcon 4.0? :o
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Jul 23, 2018 13:03
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Bob Morales posted:Quit trying to pivot 250k line files Not sure why this is something a user should be told not to do, it's a legitimate use of Excel.
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Jul 23, 2018 14:02
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Steakandchips posted:Not sure why this is something a user should be told not to do, it's a legitimate use of Excel. If it breaks Excel...
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Jul 23, 2018 14:32
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I am bad at communication My boss: "The owner of the company wants an update on the new phone system" Me: "Can you send her the status update I sent you last week? Nothing has changed since then" My boss: "She wants to know when training will be." Me: "We can't do training until the system is completed. We are still shooting for the end of August, which I said in the last status update" My boss: "She wants a date." Me: "I don't have a date. We have bunch of things to do yet." My boss: "You know her. She wants a date." Me: "Okay, I'll make up a bullshit date. Don't hold me to it." My boss: "She also wants to know when each department will be scheduled" Me: "I don't have a date so how can we know anyone's availability?" My boss: "The other owner is excited about people taking their new phones back to their desk after training and plugging them in" Me: "We talked about that. I know it's what the sales guy said but after talking to the project manager it's a bad idea for many reasons. We're just going to have IT install everyone's phones that day and have temporary phones in the training room." My boss: "Well why the heck" 
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Jul 23, 2018 14:40
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Steakandchips posted:Not sure why this is something a user should be told not to do, it's a legitimate use of Excel. Edit: VVVVV 
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Jul 23, 2018 14:40
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Nothing like being handed a cum-stained laptop to start out a Monday morning.
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Jul 23, 2018 14:41
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Actuarial Fables posted:Nothing like being handed a cum-stained laptop to start out a Monday morning. I'm pretty sure the words "biohazard" and "OSHA violation" should be included in the diatribe about why you're not going to touch that
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Jul 23, 2018 14:43
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Someone put a Zebra printer ticket in for. "They have a Zebra printer out there? Since when?" THIS GUY BOUGHT ONE AT A GARAGE SALE HE CHANGED THE PRINTHEAD IT'S STILL PRINTING LIGHT OMG
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Jul 23, 2018 14:54
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Ursine Catastrophe posted:I'm pretty sure the words "biohazard" and "OSHA violation" should be included in the diatribe about why you're not going to touch that I didn't realize it was bad until I lifted the lid. Turns out it's one of our sales' personal computers, so that made it easy to give back with a message of "Take it to the Mac store".
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Jul 23, 2018 14:54
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one of my coworkers just had a customer ask if he could hot-swap his RAM this is the same guy who hot-swapped his UPS battery and wondered why his entire rack lost power
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Jul 23, 2018 15:00
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Yikes to the laptop. I was in a meeting and we have one those remote laser pointer things that can move the power point presentation to the next slide. The meeting starts. The pointer isn't working. My boss checks it, determines that the battery must be dead. replaces the battery. Still won't work. Director is saying gently caress it and wants to start the meeting. I check out the remote. Slide the switch to on. It started working.
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Jul 23, 2018 15:03
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cZk posted:one of my coworkers just had a customer ask if he could hot-swap his RAM Maybe he has a SPARC system?
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Jul 23, 2018 15:24
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Thanks Ants posted:Maybe he has a SPARC system? He'll definitely have a SPARK system if he tries to hot-swap components.
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Jul 23, 2018 15:26
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Thanks Ants posted:Maybe he has a SPARC system? nope, just some dell servers haha not familiar with SPARC, will it actually let you hot-swap RAM? how does that work - where does the data in RAM go?
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Jul 23, 2018 15:29
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Some PC servers have "hot"-swap RAM as well. You need to take the module offline first, which causes the memory controller to redistribute the content to the other modules, then you can swap it out and put it back online.
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Jul 23, 2018 15:35
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Actuarial Fables posted:Nothing like being handed a cum-stained laptop to start out a Monday morning. Congrats on taking on Sirotan's old job.
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Jul 23, 2018 15:37
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"This thing fell in the cum bucket and won't turn on anymore."
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Jul 23, 2018 15:43
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Have you tried turning it on?
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Jul 23, 2018 15:45
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F5 documentation "You want to run a trunk from the F5 to a vPC pair make sure LACP is set to passive" *Sets LACP to passive* *Trunk stays down* *Sets LACP to active* *Trunk comes up like it was fed a blue pill* 
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Jul 23, 2018 16:32
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ookiimarukochan posted:Congrats on taking on Sirotan's old job. 
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Jul 23, 2018 16:36
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