|
Clearly you're not utilizing your off-hour time to focus on this project, and your lack of dedication is apparent. And when you refuse to answer questions every day and handhold your coworker (because you're not on the project anymore) you'll be designated "Not a Team Player".
|
#
?
Jun 22, 2017 20:08
|
|
|
|
| # ? Apr 19, 2024 04:21 |
|
|
Judge Schnoopy posted:Clearly you're not utilizing your off-hour time to focus on this project, and your lack of dedication is apparent. "Off hours" work holy gently caress that poo poo pissed me off when I worked for a school system. We were extremely understaffed and way beyond on any tickets, with most being pretty simple stuff like "I need a new mouse" and "computer not turning on" when it was RAM creep on the 10 year old computers we had so it was a quick pop the RAM out put it back in. I could bang out 100 tickets in a day with half my time being travel (while another 300 were opened and the other 2 people would maybe close a combined 80). I was spoken to multiple times for responding to / closing tickets during the day. Teachers went home at 3PM I worked until 5PM what exactly did you want me to do for 2 hours? You want me to just sit around and play WoW like the other 2 clowns did after you left at 3PM with the teachers? Also gently caress spending an additional hour of my day at home closing tickets I don't work for free. That job was terrible. e: close more tickets wasn't the answer as most teachers would open it back up no matter what saying the issue was not resolved without checking, and I'd be spoken to about lack of communication if I attempted to actually do tickets after teachers left. pixaal fucked around with this message at 20:29 on Jun 22, 2017 |
|
#
?
Jun 22, 2017 20:26
|
|
|
MF_James posted:This is now what I do more often than not, but I hate it. I'm almosy incapable of writing emails under 100 words.
|
|
#
?
Jun 22, 2017 20:28
|
|
|
Technical Analysis posted:If you can't take the time to answer my questions so I can fix your problems, then they're clearly not that big an impact on the business. I'll get back to you in my own time, as I've got more important issues to deal with. This is less of a valid option when you are trying to drag info out of an AM or PM to fix a customer's problem.
|
|
#
?
Jun 22, 2017 20:29
|
|
|
PM at sub has ignored my e-mails and phone calls all week and is now on vacation. All I wanted was to find out if one of her analysts would have been available for a conference call on Monday. "No" would have been an acceptable answer.
|
|
#
?
Jun 22, 2017 20:35
|
|
|
Judge Schnoopy posted:One of the most important things I learned early on is to always provide an option that the respondent can say "Yes" to. Part of this sometimes works. I'm not in a position to arbitrarily set deadlines for replies, but laying out either/or options and making clear that we are a 24/7/365 NOC in advance does seem to speed things up. Also, gently caress people that just flat out don't reply to emails ever. We will get alerts for SQL jobs for companies that dont give us access to their SQL. Which is fine. But we get the alerts, inform the customer, and never hear back. Get one again the next day, no reply sometimes for a week or longer. Eventually when we go through old tickets we find out the alerts have stopped. How loving hard is it to reply saying 'we're looking into it' or 'resolved' ? 
|
|
#
?
Jun 22, 2017 20:36
|
|
|
The Fool posted:PM at sub has ignored my e-mails and phone calls all week and is now on vacation. Good, this is not only me.
|
|
#
?
Jun 22, 2017 20:37
|
|
|
If your email is longer than two paragraphs I'm not reading that and gently caress you for sending it.
|
|
|
#
?
Jun 22, 2017 20:48
|
|
|
milk milk lemonade posted:If your email is longer than two paragraphs I'm not reading that and gently caress you for sending it. gently caress off. If I'm sending it that long, it's important and you better loving read it or I'm not going to help you when you have a problem related to it.
|
|
#
?
Jun 22, 2017 20:53
|
|
|
get concise
|
|
|
#
?
Jun 22, 2017 20:57
|
|
|
milk milk lemonade posted:get concise 
|
|
#
?
Jun 22, 2017 21:01
|
|
|
milk milk lemonade posted:get concise I'm sorry that you feel imparting information is a task to be avoided, so my suggestion to you is to gently caress off completely.
|
|
#
?
Jun 22, 2017 21:02
|
|
|
You should insert screenshots every couple sentences and draw arrows signalling to the reader what you want them to do.
|
|
#
?
Jun 22, 2017 21:06
|
|
|
I kinda see where he's coming from. Not that I would ever disregard an email for being long, but I've seen lovely staff do it all the loving time. "Boy this one's a doozy, I'll circle back and read it this afternoon when I have more time" and then they completely forget. I've found success in taking long emails, formatting them in a word document with short paragraphs, headers for each paragraph, and then summarizing the document in 4 sentences or less in the actual email body. Then I put any actionable requests in the email body which will have a much higher chance of being read.
|
|
#
?
Jun 22, 2017 21:06
|
|
|
Avenging_Mikon posted:gently caress off. If I'm sending it that long, it's important and you better loving read it or I'm not going to help you when you have a problem related to it. If you have two pages worth of important information chances are the body of an email is a terrible place for it.
|
|
#
?
Jun 22, 2017 21:12
|
|
|
NewForumSoftware posted:If you have two pages worth of important information chances are the body of an email is a terrible place for it. He said two paragraphs. If your paragraphs are a page long, you're poo poo at communication overall.
|
|
#
?
Jun 22, 2017 21:20
|
|
|
I think the real takeaway is that email is a horrible communication medium. Too short, might as well chat. Too long, not going to read it.
|
|
#
?
Jun 22, 2017 21:38
|
|
|
Avenging_Mikon posted:gently caress off. If I'm sending it that long, it's important and you better loving read it or I'm not going to help you when you have a problem related to it.
|
|
#
?
Jun 22, 2017 21:43
|
|
|
anthonypants posted:I would have had no idea this is such a point of contention, and I can only imagine that the people upset over having to read emails just aren't important enough to care. Most of my emails are short and to the point. The few times I've gone long though involved calling out bullshit or burying some fucker who tried to blame me for his mistakes.
|
|
#
?
Jun 22, 2017 21:49
|
|
|
Raerlynn posted:Most of my emails are short and to the point. The few times I've gone long though involved calling out bullshit or burying some fucker who tried to blame me for his mistakes.
|
|
#
?
Jun 22, 2017 21:52
|
|
|
People not reading email is exactly why there are so many meetings, most of the time the people calling the meetings are the people who are ignoring emails that say all the poo poo they are trying to discuss, or at the very least present and being held accountable to browse facebook on their phone in front of people so when they don't know something they can be told it was talked about at the meeting and since it was confusing there is going to be another meeting to clarify it so they can play with this phone again.
|
|
#
?
Jun 22, 2017 21:58
|
|
|
anthonypants posted:No one is saying that all of your emails have to be long. No one is even saying that all of your emails are important. People are arguing with someone who said that if they are sending an email, and it is long, then it is important, and if the recipient does not read it then there will be consequences. That should not be controversial or upsetting. Thanks, you worded it perfectly
|
|
#
?
Jun 22, 2017 22:02
|
|
|
anthonypants posted:No one is saying that all of your emails have to be long. No one is even saying that all of your emails are important. People are arguing with someone who said that if they are sending an email, and it is long, then it is important, and if the recipient does not read it then there will be consequences. That should not be controversial or upsetting. Yup, meant that as a support, not arguing against.
|
|
#
?
Jun 22, 2017 22:04
|
|
|
Doing the complete opposite of pissing me off to a huge degree. The HR manager postponed a meeting about benefits I was going to have with her today. Because she's giving me an offer letter tomorrow, so we might as well do both at the same time.
|
|
#
?
Jun 22, 2017 22:11
|
|
|
There's a reason I went to the HR director's office to have a 5 minute conversation before sending an 8 paragraph e-mail. The conversation was to make sure we were on the same page, and the e-mail was a summary of the conversation plus additional technical detail. If I had sent the e-mail without reaching out in any way ahead of time, it would have just been ignored. It's still going to be ignored, but at least now I can say "Remember that conversation we had? I e-mailed you the details when we were done."
|
|
#
?
Jun 22, 2017 22:12
|
|
anthonypants posted:I would have had no idea this is such a point of contention, and I can only imagine that the people upset over having to read emails just aren't important enough to care. I have to read and respond to 70+ emails a day about everything from technical issues to managerial decisions/strategy to personnel issues. I'm not going to spend any of my time reading a sperglords CYA manifesto. Get to the god drat point.
|
|
|
#
?
Jun 22, 2017 22:30
|
|
|
milk milk lemonade posted:I have to read and respond to 70+ emails a day about everything from technical issues to managerial decisions/strategy to personnel issues. I'm not going to spend any of my time reading a sperglords CYA manifesto. Get to the god drat point. gently caress off.
|
|
#
?
Jun 22, 2017 23:21
|
|
|
milk milk lemonade posted:I have to read and respond to 70+ emails a day about everything from technical issues to managerial decisions/strategy to personnel issues. I'm not going to spend any of my time reading a sperglords CYA manifesto. Get to the god drat point.
|
|
#
?
Jun 22, 2017 23:22
|
|
|
milk milk lemonade posted:I have to read and respond to 70+ emails a day about everything from technical issues to managerial decisions/strategy to personnel issues. I'm not going to spend any of my time reading a sperglords CYA manifesto. Get to the god drat point. tl;dr
|
|
#
?
Jun 22, 2017 23:54
|
|
|
milk milk lemonade posted:I have to read and respond to 70+ emails a day about everything from technical issues to managerial decisions/strategy to personnel issues. I'm not going to spend any of my time reading a sperglords CYA manifesto. Get to the god drat point.
|
|
#
?
Jun 22, 2017 23:55
|
|
|
This sure is an exciting and entertaining derail!
|
|
#
?
Jun 23, 2017 00:07
|
|
|
I always thought email was exactly meant for longer conversations, chat was for short bullet points and quick questions. If you really can't read more than 2 paragraphs you are either way way overworked or lazy. Tech is complicated.
|
|
#
?
Jun 23, 2017 00:51
|
|
22 Eargesplitten posted:tl;dr Agreed.
|
|
|
#
?
Jun 23, 2017 00:59
|
|
|
Peachfart posted:I always thought email was exactly meant for longer conversations, chat was for short bullet points and quick questions.
|
|
#
?
Jun 23, 2017 01:23
|
|
|
You know what grinds my gears? Posting in the wrong thread.
|
|
#
?
Jun 23, 2017 01:45
|
|
|
milk milk lemonade posted:I have to read and respond to 70+ emails a day about everything from technical issues to managerial decisions/strategy to personnel issues. I'm not going to spend any of my time reading a sperglords CYA manifesto. Get to the god drat point. this makes you a bad manager and i would hate to work under you
|
|
#
?
Jun 23, 2017 01:46
|
|
|
I don't think anyone I work with knows I don't like overly long emails. Or that I vent about it on the internet. They may sometimes get confused when I only respond to 1/4 of what they wrote in their emails, but as long as their follow up is shorter than War and Peace it all gets figured out. Edit: and it has nothing to do with being a manager. My volume of emails was just as high when I was consulting. milk milk lemonade fucked around with this message at 02:12 on Jun 23, 2017 |
|
|
#
?
Jun 23, 2017 02:09
|
|
|
Reading a long email can't take more than 5 or 10 minutes though. It's a pretty trivial hill to die on. You're not wasting half an hour.
|
|
#
?
Jun 23, 2017 02:16
|
|
|
milk milk lemonade posted:I don't think anyone I work with knows I don't like overly long emails. Or that I vent about it on the internet.
|
|
#
?
Jun 23, 2017 02:19
|
|
|
|
| # ? Apr 19, 2024 04:21 |
|
Elizabethan Error posted:your coworkers probably think you're simple or have unmedicated ADD vov My ADD is totally insane actually please quit shaming me for my disability Judge Schnoopy posted:Reading a long email can't take more than 5 or 10 minutes though. It's a pretty trivial hill to die on. You're not wasting half an hour. Unless you're in meetings 5+ hours a day, then it turns into a horrendous slog I'll stop now you guys are really mean 😭
|
|
|
#
?
Jun 23, 2017 02:25
|
|