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Pissing me off today: Local telco providers whose arms you have to twist to get them to fix their stuff on the weekends. My Team =  Telco =  We need you to fix this circuit ASAP. Our client has been down since yesterday. We don't dispatch people out for DS0s on Saturdays. (As of the time I left work, we had finally managed to get into the router by connecting a phone line to it, and were on our way to getting that line into service as a backup line.)
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Sep 29, 2013 02:16
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Che Delilas posted:Resources. They can't stop using that word! I agree. People, especially people with technical knowledge and skills, are referred to as "resources" all the time at my company. E.g.: "Can we get a network resource on this conference call?" Sure, would you like a Layer 3 switch or an ASA? I'm sure either one of them would be happy to answer your network troubleshooting questions.
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Oct 15, 2013 04:41
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Bob Morales posted:I hate Windstream with a passion. Whenever we try to get a number changed or re-directed it takes their sorry rear end reps weeks to do it. I'm convinced Windstream is like 4 people working in some basement office somewhere. Garbage. I had several clients go down because of that same Windstream outage. My alert board was a mess for several hours, plus the network automation database was down for maintenance (about which not a single person in Ops was told until it started). That was a fun two hours. The mess was mostly cleaned up by the time I left, but I'm glad to have today off.
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May 16, 2015 21:11
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Pissing me off: A power spike fried some hardware component, which caused the link between our two data centers to bounce. We'll be cleaning up related tickets all day today and tomorrow. Not pissing me off: Our local VP, aware of the situation, ordered pizza for the whole command center. 
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Jun 12, 2015 20:24
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Oyster posted:Pissing me off: the United Healthcare hack. I have been paged multiple times a day over the past 5 days for address blocks, and now I'm sitting on 15 tickets for "unable to access site". And this is how I find out. Their site was just working last night. 
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Feb 25, 2024 04:48
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