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GnarlyCharlie4u posted:I am about to lose my goddamn mind. I don't know how you deal with the poo poo you do. Sounds super frustrating.
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Mar 25, 2020 19:33
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The Fool posted:Dumbass in house council bought a new cell phone in the middle of a pandemic and is now complaining about mfa not working. checks out
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Mar 31, 2020 19:04
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Whipstickagostop posted:How on earth do you tell an iPad to open .ica files with Citrix Receiver? You download the Workspace app and use that to add the connection. At no point should you see an ICA file.
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Apr 3, 2020 14:34
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Whipstickagostop posted:We tried the Workspace app, it connects fine, logs her in and she can see she is signed in on the app settings, but when you open the app list, it is blank and says "sign in" at the top. It's been a little while and I haven't touched their new Workspace app, but in the past there was a toggle between Apps and Desktops, can you check to make sure you're going to the right "tab"? Also, in the past they only showed things that you or IT marked as favorites on that first screen. Is there an option to browse for additional Apps or Desktops? If not, sorry, that's all I've got. The link Thanks Ants posted is worth a look, but connecting that way is less than ideal.
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Apr 3, 2020 16:09
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just lol if you're not doing drugs constantly during the apocalypse
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Apr 9, 2020 05:58
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I I just can't these days.
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Apr 23, 2020 15:19
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The Iron Rose posted:This exact reason was how I got our CEO to move off outlook. We’re a gsuite shop and he was the only person still using Outlook. The in-app support, as you might expect, was useless. Emails just stopped being delivered to his inbox one day, both outlook and google kept tossing the problem at each other. Back when I was still doing some tickets at this company I spent probably about 12 hours white glove helping through it before the inevitable conclusion of “just use Gmail” was finally reached. Fantastic. The twist here is we're a Microsoft shop and use O365. Good luck ever trying to get help with the iOS Mail app, Gmail, or any of the built-in email apps for Android, from Microsoft. It blows my mind that this is their idea of "support" on their first party apps.
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Apr 23, 2020 19:33
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I swear to gently caress I need to get the hell away from any role that involves dealing with Microsoft support or end-users in any capacity. I just loving can't anymore.
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Apr 28, 2020 17:17
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Yes, definitely. But Microsoft support is absolute garbage and I am sick of dealing with them.
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Apr 30, 2020 04:55
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Implementing a working DR strategy isn't something with a hard deadline. Part of having a working DR strategy is limiting your technical debt and having sufficient expertise available to handle important projects. It sounds like the company has failed their first test and they should spend time evaluating why. Please do not pull crazy hours to bail them out.
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May 8, 2020 17:41
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Wicaeed posted:I mean yeah, isn't that why salaried employees exist? To dump ridiculous deadlines and insane workloads on. salaried != salaried exempt You're salaried exempt? Oh? So you frequently work less than 40 hours a week?
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May 8, 2020 19:27
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Well you at least show up at whatever time you want and leave at whatever time you want, right?
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May 8, 2020 19:32
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Wicaeed posted:I will be the first person to say that our company abuses our FTEs and salaried employees, expecting them to work extra hours with little to no expectation for comp time or other perks. Salaried employees are not inheritently exempt from overtime. There is a specific category of salaried employees that are exempt from overtime. Stop conflating salaried and not being paid for extra hours.
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May 8, 2020 19:53
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The Iron Rose posted:The level of internal pushback I get on any security item is absolutely appalling. If I wasn't on this team, I'm pretty sure nobody would give a poo poo. We're failing on the basics - encryption, patching, offboarding - and every time I try and campaign for it I get told to sit down and shut up in nicer words. yeah, sounds about right
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May 12, 2020 16:49
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If that worked for you, that's awesome, but I would say it is not a given that a breach would lead to things changing. I certainly have seen it not. In fact, I'm not sure I've ever seen a breach or really any other catastrophic event lead to improvement. And I have seen my fair share of "company-ending" level of events.
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May 12, 2020 16:54
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Well, I found the guy you can probably get rid of!
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May 13, 2020 23:38
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xzzy posted:A veteran IT guy would have been "oh crap I was cleaning up some DNS stuff and must have fat fingered a command, give me a minute to fix." Assuming the TTL is set to something sane. 
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May 14, 2020 02:35
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Antigravitas posted:Negative results aren't cached in any sane implementation, luckily. Definitely not something I trust. I have seen NXDOMAIN responses cached for days.
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May 14, 2020 15:44
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Shot seems reasonable. Let's not make engineering concessions when we don't need to. 
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May 18, 2020 21:37
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Being on-call loving sucks, but I am not sure dealing with helpdesk tickets every day is better.
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May 21, 2020 17:03
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Weedle posted:my boss idly floated the idea the other week of promising 24/7 helpdesk monitoring (we have three techs) and i said (paraphrased) "gently caress offffffffffffff" and haven't heard about it since I did a short stint for an MSP that expected people to be on-call for a week with waaaaayyyyyy too many customers for a single person to handle. On top of that, they had a 24/7 contract that customers could pay a ton of money for and get "full time" support, but they wanted the on-call person to monitor circuits 24x7. For hundreds of locations, most of which were small businesses running basic Comcast cable internet. I raised so much hell about that, 24x7 monitoring for 8x5 customers ended and they started paying way more for on-call. There's some bullshit going on in our industry (all industries) where "on-call" is used instead of a second/third shift. Being on-call is like, something unexpected happens with a frequency of about once a month. Not so that you can bilk your employees for free or lower-cost work.
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May 21, 2020 18:29
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Thanks Ants posted:I have this argument a lot - "on call" means P1 escalation, it doesn't mean "help me print" at 11pm. For sure. And if your core business is dealing with P1 escalations 24x7, then you need to staff for it.
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May 21, 2020 21:10
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The number of people I have worked with, places I have worked at, that don't understand that it's okay to have things in a queue unassigned is mind-boggling. Set up an email alert for emails that are 15 minutes in unassigned. All tickets must be assigned, even if you are not working on them. Why?
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May 22, 2020 00:01
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This is why IT should stay the gently caress out of websites. Have marketing figure out what web designers / developers they want to work with and host the site on something you have no control over. I might monitor SSL/TLS cert for expiry and maybe do some basic up/down monitoring, as a professional courtesy, but that's about it.
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May 22, 2020 16:59
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Maigius posted:I am the web designer in this case, making things more annoying that they changed things without going through my team. Ahhhhhhhhh, that makes more sense. Yeah, it seems like murder might be justified in this case?
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May 22, 2020 17:40
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J posted:The VPN isn't down, your internet connection is just a piece of poo poo I regularly get "I saw the number of VPN connected users drop!" Yeah, Comcast in our region went down. Or CenturyLink in our region went down. Stop bothering me with random nonsense that users haven't even opened a ticket about. And find something more production to do than watch our concurrent connected user count on our VPN.
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May 26, 2020 18:57
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This is affecting production!!!
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May 27, 2020 06:24
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duffmensch posted:That’s normal for me in my home office (usually have the temp set at 78° for the rest of the house). The joys of living where it’s supposed to be 108° today. Good lord. I get sweaty when it hits 75.
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May 27, 2020 17:17
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xzzy posted:I think they give you 30 days to run offline, yank the network on your computer and I believe it'll work fine. I am way too intermittently familiar with how Adobe handles sign-in and licensing and the fact that it ever works at all is actually super impressive.
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May 27, 2020 20:02
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The Fool posted:I have a cisco ucm right now and there is no limit to the amount of company money that I would spend to get rid of it. Truth
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May 29, 2020 16:59
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Even if you give out the passwords to accounts, it will only let you have 5 devices active per account. I'm not doubting, it just sounds even dumber than it sounds on it's face, which is amazing.
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Jun 2, 2020 15:21
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Prism Mirror Lens posted:Do you ever open a wiki/confluence/readme trying to figure something out, then see it’s filled with loving jokes and gifs that you have to waste your time reading around like an obstacle course for the eyes I hate this poo poo and try to put a stop to it any time I can. I mean, it's a miracle if anyone else is typing documentation, but I hate it. Same thing with changing font color and holding and font sizes. Yeah let's start an arms race for "this is the most important!" Header yes. Info/warning/critical callous, yes. Bullet points, numbered lists, all yes. But poo poo needs to be organized and easy to read, not a loving Jackson Polluck painting.
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Jun 3, 2020 15:24
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For sure, sfc /scannow and dism /online /cleanup-image /restorehealth. I mean, I don't really do too much desktop stuff these days and really haven't most of my career, but I have seen it help in some circumstances.
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Jun 3, 2020 22:05
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Ritualistic IT. "I do this dance and then the thing is usually fixed! Why? No idea, but it works!" Then as you get higher up, cargo culting. My god, so much cargo culting.
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Jun 8, 2020 23:03
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Antigravitas posted:THE gently caress IS THIS poo poo MICROSOFT. WHAT. THE. gently caress.  Microsoft learned the term "minimum viable product" and has been going all in on that ever since. Internet Explorer fucked around with this message at 15:24 on Jun 10, 2020 |
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Jun 10, 2020 15:20
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Antigravitas posted:I can't believe I'm writing this but shoulda stuck with your gut
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Jun 11, 2020 15:53
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Super Soaker Party! posted:But yeah Microsoft gets a hearty gently caress you from me this week, this was some bullshit. This is the modern Microsoft I know and love! At least some sort of always-on VPN seems to be supported in Azure now? For the longest time it wasn't. Also, Microsoft's P2S VPN in Azure is just atrocious. I ended up spinning up an OpenVPN server instead. Much happier.
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Jun 15, 2020 15:41
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Bob Morales posted:Are these people just coddled so much that they don't need to call the help desk? This is something they can fix in 30 seconds. But they call the drat IT Director, who was apparently driving somewhere and then has to call us? Yes, and the bad "IT Directors" and "CIOs" encourage it because it makes them look good with the in crowd. Talk to them and they'll get their top engineer on it right away. I always fight it when I'm in management. Right now I'm a "senior engineer" and my management partakes in this idiocy and it drives me insane.
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Jun 16, 2020 15:43
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Bob Morales posted:I think part of it is that the IT director was the 'IT Department' back when they re-organized the hospital a 8-10 years back. For sure, I am sure that contributes.
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Jun 16, 2020 15:58
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| # ¿ Apr 26, 2024 00:23 |
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I love, love my 34'' 2:19 ultrawides. I have one at home and one at work. It's true that snapping a window to one side or another isn't the same as your standard 16:9, but the vast majority of things work great in that aspect ratio. There is also PowerToys that you can use to set a custom snap-point for the center that's larger and more similar to 16:9. There are also super-ultrawides that are coming out, but honestly that may be a bit much.
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Jun 16, 2020 23:58
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