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Will there be any kind of place to receive updates of the low-band expansion Legere mentioned at CES, if/when that starts going?
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Jan 23, 2014 16:17
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Is it possible to get the $30 plan with an existing phone, as long as you're new to T-Mobile? It looks like I could just order a SIM card from t-mobile and then select the nerd plan when activating. **I thought I had an unlocked phone, but I was wrong, and apparently Sprint phones use CDMA anyways. Regardless, if I just want to get an unlocked Galaxy from wherever's cheapest, can I do that? Will the $30 plan be around in five months if I just wait for the galaxy S5 to exist? Cheston fucked around with this message at 20:38 on Jan 24, 2014 |
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Jan 24, 2014 20:18
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That it how most people do it. Get an activation kit from the website, activate it on the website, insert SIM in phone.
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Jan 24, 2014 21:23
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Anyone know anything about the new iOS carrier update? It updated from 15.5 to 15.6 but the support page still only lists 15.5: http://support.t-mobile.com/docs/DOC-9259
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Jan 25, 2014 22:36
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Cross-post from pre-paid thread: Anyone do any international calling/texting on TMo prepaid? I have a friend going to El Salvador for a few weeks, and she wants to be able to contact me. Does it just charge me extra per minute/text (less if I add the $10 international package)? Or do I need to have it set-up special? edit: Additionally, I'm giving her my GSM Galaxy Nexus to use over there. Rumor has it that TMobile allows for international roaming on prepaid...could we activate one of my spare SIMs in it, throw some cash on it, and call it good, rather than purchasing a local SIM? IuniusBrutus fucked around with this message at 02:52 on Jan 26, 2014 |
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Jan 26, 2014 02:41
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I seem to be having issues getting my phone unlocked to bring to T-Mobile. Anyway, how would it work if ported over one number as a new line as an individual plan, and then brought in a second line later and make it a family plan. Would T-mobile just prorate it and adjust accordingly? My wife's Sprint billing cycle ends soon, and I don't do it soon for her line she'll be paying for another month of Sprint.
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Jan 27, 2014 06:19
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IuniusBrutus posted:Cross-post from pre-paid thread: Here is T-Mobile's list of rates for US to international calls. It looks like El Salvador is $1.99/minute for calls. International texting is $0.10 per message to send and receive. It looks like you'd be much better off using Skype ($0.253/min), Google Voice ($0.19/min), or Vonage ($0.14/min on their pay as you go plan) for calling. Mr.Radar fucked around with this message at 06:57 on Jan 27, 2014 |
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Jan 27, 2014 06:52
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It looks like I can add a $10/month add-on to knock the cost way down to .20/minute for calls, and free texting. That said, I'll probably just roll with texting at .10/per.
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Jan 28, 2014 01:36
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AT&T finally unlocked my iPhone so I can start using that. I already have a T-Mobile nano sim to use, but logging in to T-mobile.com/sim just bounces me back to the T-Mobile front page. (Looks like a bunch of other people on prepaid report the same problem.) I'll do an online support chat as soon as I get a chance, but what info do I need? Just my account/phone number, and the number on the new sim? Or is there anything else I should have ready for them? Edit: Just did this, they also need your account PIN, but if you don't remember it they can reset it for you. (To do the reset they needed the last 4 digits of the last number I called.) CaptainCaveman fucked around with this message at 13:40 on Jan 28, 2014 |
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Jan 28, 2014 12:02
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CaptainCaveman posted:AT&T finally unlocked my iPhone so I can start using that. I already have a T-Mobile nano sim to use, but logging in to T-mobile.com/sim just bounces me back to the T-Mobile front page. (Looks like a bunch of other people on prepaid report the same problem.) I'll do an online support chat as soon as I get a chance, but what info do I need? Just my account/phone number, and the number on the new sim? Or is there anything else I should have ready for them? How long did it take them to unlock the phone? I'm trying to do that now.
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Jan 28, 2014 14:29
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It was pretty much 5 full days. I put in the unlock request around 10:30 PM on the 22nd and got the email that it was unlocked around 11:30 PM on the 27th. (The email also said it may take an additional 24 hours for the unlock to go through, but it was done when I tried it this morning.)
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Jan 28, 2014 14:50
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Ugh... I just tried calling AT&T and they are telling me I have to go to a store to reset my account AT&T Account Passcode. Why do I have a feeling that the person was just lazy and bullshitting me?
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Jan 28, 2014 20:06
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Astro7x posted:Ugh... I just tried calling AT&T and they are telling me I have to go to a store to reset my account AT&T Account Passcode. Why do I have a feeling that the person was just lazy and bullshitting me? If the pass code was not lining up that is what you would have to do. Call again to check but you may have to stop by quick.
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Jan 29, 2014 02:33
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Duckman2008 posted:If the pass code was not lining up that is what you would have to do. Call again to check but you may have to stop by quick. That sucks... it's my brothers old iPhone, who lives in a different state, and who is pretty reluctant to want to help me out with this because he can't be bothered to go to an AT&T store. I have all the information to basically call AT&T and pretend to be him, but if they check ID in the store then I'm going to have a problem.
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Jan 29, 2014 02:47
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Cheston posted:Is it possible to get the $30 plan with an existing phone, as long as you're new to T-Mobile? It looks like I could just order a SIM card from t-mobile and then select the nerd plan when activating. As far as I'm aware there are no plans to cancel the $30 plan - that said it's a prepaid plan, so they have no contract to provide service - it could probably change at any time. If you're on Sprint, you might consider taking your phone to Ting instead - I've heard good things about them. As for the $30 plan - I ordered mine through Wal-Mart's website, picked it up locally, and activated it online at home, then popped the SIM into my phone, and it worked fine. It's an excellent plan - just be warned you'll go through the 100 minutes pretty fast if you're like me. I recommend Rebtel for it's cheap calling rate (1.5 cents per minute) and excellent integration with android, or Skype for calls over LTE or Wifi.
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Jan 29, 2014 08:53
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I just ordered an unlocked moto x directly from Motorola. It says it comes with a T-Mobile sim--can I use it to sign up for the nerd plan? I read something claiming that postpaid and prepaid sims are different??
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Jan 29, 2014 16:52
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Otm Shank posted:I just ordered an unlocked moto x directly from Motorola. It says it comes with a T-Mobile sim--can I use it to sign up for the nerd plan? I read something claiming that postpaid and prepaid sims are different?? You can activate the sim online and select the nerd plan.
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Jan 29, 2014 16:55
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The Entire Universe posted:Will there be any kind of place to receive updates of the low-band expansion Legere mentioned at CES, if/when that starts going? I would like to know as well. Low-band is much needed as it penetrates walls and decreases the cost of expansion in sparsely populated regions. Right now most phones don't support T-mobiles 700mhz A (Band 12) and there are specific regulations that do not allow it to be used anywhere that has licensing for Channel 51 (this is most of their acquired regions). Channel 51 will be re-provisioned in less than 2 years and so I anticipate that T-mobile is deploying the technology now and will start using it as soon as they can. By that time most of our phones will support it. In the meantime they are trying to acquire 600mhz spectrum as well. Here is some good reading: http://assets.fiercemarkets.net/public/mdano/amis/700-tmobile-verizon.pdf
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Jan 29, 2014 17:29
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My question from earlier wasn't answered so I guess I'll try again. My father in law has a T-Mobile family plan, all lines are utilized. My mother in law wants to port in a line from Sprint (nowhere near the end of the contract) onto her OWN family plan separate from his. Is she eligible for the ETF bonus? Or is she screwed because her husband has an existing T-Mobile plan?
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Jan 29, 2014 18:28
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Medikit posted:I would like to know as well. Low-band is much needed as it penetrates walls and decreases the cost of expansion in sparsely populated regions. Less than two years... 
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Jan 29, 2014 18:30
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Our of pure curiosity... what is stopping somebody from going to Verizon for a month, getting a subsidized phone, and then having T-Mobile pay the ETF and selling the phone for a profit?
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Jan 29, 2014 18:31
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Astro7x posted:Our of pure curiosity... what is stopping somebody from going to Verizon for a month, getting a subsidized phone, and then having T-Mobile pay the ETF and selling the phone for a profit? You have to turn in your old phone to tmobile and buy one from them to get them to pay your ETF
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Jan 29, 2014 18:38
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badjohny posted:You have to turn in your old phone to tmobile and buy one from them to get them to pay your ETF Ah, well that makes complete sense then
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Jan 29, 2014 18:39
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badjohny posted:You have to turn in your old phone to tmobile and buy one from them to get them to pay your ETF You only have to turn in a phone, not necessarily your expensive phone. And you wouldn't need to wait a whole month - most carriers have a 14 day return policy. So you'd wait 14 days and then cancel, pay the ETF and them turn in some other phone to TMo.
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Jan 29, 2014 19:58
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Insane Totoro posted:My question from earlier wasn't answered so I guess I'll try again. No she will be fine.
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Jan 30, 2014 03:15
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http://explore.t-mobile.com/break-up Now this is clever advertising. (There's 6 versions, 30s spot, full minute, etc.)
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Feb 1, 2014 22:41
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api call girl posted:http://explore.t-mobile.com/break-up Reminds me of: https://www.youtube.com/watch?v=ZHHrJfFP3pg
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Feb 1, 2014 22:53
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my contract just came due for my phone on Verizon, and my wife's is due in a month, and I'm thinking of switching to Tmobile. My main thing I want to do is I want to test the phone first. I live in a rural area, and Verizon is about the only thing that ever works here. Has anyone had any experience "testing" a line with TMo? How hard was it to return? And if you did switch, was it a pain to transfer your two numbers?
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Feb 3, 2014 06:45
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Just got my unlocked moto x that came with a T mobile sim already installed. I'm trying to activate it online for the nerd plan but I need an "activation code" that comes with prepaid phones which I'm pretty sure I don't have...
Otm Shank fucked around with this message at 18:15 on Feb 3, 2014 |
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Feb 3, 2014 18:13
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Otm Shank posted:Just got my unlocked moto x that came with a T mobile sim already installed. I'm trying to activate it online for the nerd plan but I need an "activation code" that comes with prepaid phones which I'm pretty sure I don't have... correct. SIM/Activation kits include the code, or you can grab a cheap prepaid phone at retail and use that activation code.
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Feb 3, 2014 19:21
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When I activated my brother onto the $30 nerd plan, I didn't have an activation code, only an unactivated Tmo sim. I called Tmo customer service up and got transferred a few times before I got to someone who could activate him on the nerd plan without an activation code. My strategy was to keep telling them I had an unactivated sim card and only needed an activation code. A lot of people will tell you that it's impossible to get on the nerd plan via phone, but I know from personal experience that it is possible if you ask the right way. Just make sure you confirm with the person that they're putting you on the 5 gig plan, not the 100 mb plan.
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Feb 3, 2014 20:32
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I am currently on Sprint and considering switching over. With the switch to tmobile ETF promotion do I have to sign up for a new account or would I be able to join an existing family plan?
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Feb 3, 2014 21:34
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Otm Shank posted:Just got my unlocked moto x that came with a T mobile sim already installed. I'm trying to activate it online for the nerd plan but I need an "activation code" that comes with prepaid phones which I'm pretty sure I don't have... ilkhan posted:correct. SIM/Activation kits include the code, or you can grab a cheap prepaid phone at retail and use that activation code. I have one sim activation kit left (i got 2 nano and 2 micro a while back when they were free), that I can PM you the code when I get home tonight, if you haven't already figured it out.
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Feb 3, 2014 22:24
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That'd be awesome! Don't have PMs but my email is redacted at gmail. Otherwise I guess I'll swing by the T Mobile store tomorrow.
Otm Shank fucked around with this message at 02:00 on Feb 12, 2014 |
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Feb 3, 2014 22:35
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What's the unlimited data plan like in practice? I'm thinking about switching from my 2gb plan and actually using my phone for streaming music and stuff, but is the plan just the typical "we give you 5gb and throttle the poo poo out of you after that" crap?
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Feb 5, 2014 06:21
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Fallom posted:What's the unlimited data plan like in practice? I'm thinking about switching from my 2gb plan and actually using my phone for streaming music and stuff, but is the plan just the typical "we give you 5gb and throttle the poo poo out of you after that" crap? I use anywhere from 10 to 15 gigs a month and never been slowed down. I see customers who use 25 gigs regularly and have never been throttled. So you shouldn't have anything to worry about.
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Feb 5, 2014 07:36
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They do not throttle the unlimited plan. The cap packages are throttled after their respective caps.
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Feb 5, 2014 15:50
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I think I remember reading that they throttle you on the unlimited once you reach 10TB of data. So, uh, don't back up your hard drive to your phone over their network a bunch, and you should be fine. I use google play music and netflix all the time, and have never had throttling issues. surc fucked around with this message at 18:28 on Feb 5, 2014 |
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Feb 5, 2014 18:25
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surc posted:I think I remember reading that they throttle you on the unlimited once you reach 10TB of data. WHAT? I can't back up my NAS over my cell phone connection? THIS IS AN OUTRAGE! 
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Feb 5, 2014 21:30
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If you hit 10TB of data, T-Mobile should give you an award. Then throttle you from now on at 1 TB.
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Feb 5, 2014 21:51
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