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CatchrNdRy
Mar 15, 2005

Receiver of the Rye.
Has anyone ever not received texts? I have three friends who swear they responded to me, but I never received them. This is very disturbing.

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CatchrNdRy
Mar 15, 2005

Receiver of the Rye.

DemonMage posted:

Yup, not uncommon on any carrier. One of the many reasons I use Hangouts instead of SMS for 99% of my SMS like conversations.

Hangouts didn't receive it either. But this isn't the .001%, this is at least 5 or 6. It all seemed to be concentrated on two days.

Is it possible that I lost them because:

1) I'm prepaid
2) I have an old SIM card
3) I'm not deleting any of my old text messages

CatchrNdRy
Mar 15, 2005

Receiver of the Rye.
Apparently, my missed texts were a combo of having a full disk and an old SIM card. I guess the old card also prevents me from wi-fi calling and USB to computer transfer issues.

Do I just go to a T-mobile Store, and ask for an updated SIM with my current number on it? Do I need to transfer the photos and files beforehand, or does that matter?

Sorry, I was with Sprint for 10 years, so this SIM card swapping stuff is witchcraft to me.

CatchrNdRy
Mar 15, 2005

Receiver of the Rye.

b0nes posted:

Is this just for monthly plans? I'm on prepaid. If this extends to prepaid I have another reason not to leave t-mobile

Edit: it does! I've been streaming for a while now and it hasn't counted against my data allocation.

can you re-verify a day or two later? by reading the release they seem to be touting their post-paid?

CatchrNdRy
Mar 15, 2005

Receiver of the Rye.
I've been trying to find an updated SIM for my (I've been told I have an outdated one) Samsung Galaxy Relay, but its not terribly clear even on the T-Mo website. It seems like I should get a GBA, but for replacement,not for starter. A lot of stuff on amazon seems like 3rd party sellers that could be selling old SIMs.

How can I order the most updated GBA SIM for a replacement card? Seems like a simple question, but not a clear answer.

CatchrNdRy
Mar 15, 2005

Receiver of the Rye.

grimcreaper posted:

How is T-mobil's service in Tucson, Az? A rep was trying to persuade me to change over and said i would get unlimited talk/text/data for $56.18 a month after the Sears Holdings Discount. He broke down the charges and stuff on a piece of paper.

Im highly dubious of this number due to the fact that one of the other reps was quietly saying "Sears doesnt get a discount anymore, and it was never that high to beginwith" to him, trying not to let me overhear. But IF it is true, i might consider switching.

its OK. Anywhere outside your major highways and heading towards Phoenix and it will be very spotty, at least as compared to Sprint.

The T-Mobile reps in town are not knowledgeable and seem more interested in sculpting their hair. Well I suppose this could be for any city.

CatchrNdRy
Mar 15, 2005

Receiver of the Rye.
I think my SIM is damaged, so I bought an new one and want to swap it out.

T-mobile's website instructions say to go to

"http://t-mobile.com/SIM" and enter my new codes.

But that site just redirects me back to the homepage!

CatchrNdRy
Mar 15, 2005

Receiver of the Rye.

Allaniis posted:

Contact support chat. They can do it for you. I think that link doesn't work for people who are on prepaid.

Thanks I appreciate the info. Now to find the support chat button which appears hidden...

I never thought I'd say this, but Sprint has excellent customer service comparatively.

CatchrNdRy
Mar 15, 2005

Receiver of the Rye.
If I port my prepaid number to google voice, and I travel abroad with my phone off, will I still receive texts to my email? I guess this is more of a google voice question, but do you still receive texts when the phone isnt turned on?

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CatchrNdRy
Mar 15, 2005

Receiver of the Rye.

thank you

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