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If you know what you are doing, getting autopilot “working” is only a couple of hours of work. I’m bothered that your MSP can’t get that set up for you. I get not all MSPs have the same capabilities, but I think that’s a pretty basic ask from any nowadays.
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# ? Feb 8, 2025 23:51 |
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22 Eargesplitten posted:Manual setup for each one, apparently. Which takes several hours for each one. It seems like a few years ago they were using Acronis but that image seems to be way out of date, like Windows 10 21H1 or something like that. You should push your boss for the right licensing to just do AutoPilot and InTune. Its a hard sell at times in small shops because they wont care about your time, theyre thinking thats why they hired you. But if you can get through to them that this frees you up to do XYZ thats actually more important then painstakingly hand crafting user bespoke laptops, its a huge win. My review is coming up next week and Im going to push hard for a 20% raise or bounce to another internal team at my company. This will be the second time in the last 3 years I've pushed for this big of a raise so we'll see if I get away with it again.
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How many employees are at your company anyways?
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Thanks Ants posted:Application packaging is harder but I would try and get the budget to buy Intune Suite at this point and just call it the cost of doing things properly, falling back to adding the Enterprise Application Management add-on if you can't get budget for the full suite. Get the intune suite for the added reporting and remote help sure, if you do it for the enterprise application repository hard avoid. There are easy to package wrappers made around winget and winget-autoupdate which works far better. There isn't a single package deployed by us that is up-to-date in enterprise application manager, some of which are present in microsoft store and others in winget.
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Cyks posted:How many employees are at your company anyways? 250-ish based on licenses (I recently did a license audit) but only about 100-120 computers, a lot of them aren’t primarily computer touchers so probably about 1/3 or more computers aren’t dedicated to one person and are just being used by whoever is there and needs to do something at the time. As far as the MSP goes, they seem understaffed and under skilled except for a couple of their senior admins. Of course if they are spending several hours per PC for all of their clients maybe that’s why they seem understaffed.
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Love being on a call and finding that HR didn't bother to test new functionality they were requiring all employees to use, much less test it across the 3 different platforms that people will be using to do that functionality. That functionality is straight up broken on 2 of the 3 platforms, and that is what 99% of our staff use. essentially verbatim during that call "We did not test beforehand, nor did we ask the vendor if it would work with the physical devices we already have, we are troubleshooting issues still" I am really glad I was muted and had my camera off at the time. This new process/functionality directly affects people's time cards/pay so it's uhhhh important.
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Dell keeps going further and further to hide their support telephone number on their website but it still works 😎
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klosterdev posted:Dell keeps going further and further to hide their support telephone number on their website but it still works 😎 AI solves this
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I just wanted to say that I managed to completely bork one of my home servers with clonezilla lol. Grub got very very confused
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klosterdev posted:Dell keeps going further and further to hide their support telephone number on their website but it still works 😎 Same with Comcast, even though it's 1-800-XFINITY.
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22 Eargesplitten posted:250-ish based on licenses (I recently did a license audit) but only about 100-120 computers, a lot of them aren’t primarily computer touchers so probably about 1/3 or more computers aren’t dedicated to one person and are just being used by whoever is there and needs to do something at the time. Only 80-90k/yr for that many employees, no surprise the MSP is largely poo poo. Even if they are only charging for the 120 employees, that covers just helpdesk pricing at your typical rates. I’m with Thanks Ants on this one; as long as the pay was good and the funding available, I’d jump on this job if given the chance. That’s small enough to fix without pulling all your hair out. Look into F3 and Business Premium as you plan out your migration.
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Burn it all down from the inside
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Cyks posted:Only 80-90k/yr for that many employees, no surprise the MSP is largely poo poo. Even if they are only charging for the 120 employees, that covers just helpdesk pricing at your typical rates. It's about $110-120k, I was making the comparison to burdened cost of an employee which is generally 30-50% more than the gross salary. Four days notice and they didn't get a computer provisioned, they apparently even closed the HR ticket where they specified needing a computer. loving ridiculous.
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22 Eargesplitten posted:250-ish based on licenses (I recently did a license audit) but only about 100-120 computers, a lot of them aren’t primarily computer touchers so probably about 1/3 or more computers aren’t dedicated to one person and are just being used by whoever is there and needs to do something at the time. They do not sit there for 4 hours or whatever staring at the screen, they do a thing, walk away, come back, do another thing etc. They're likely building multiple PCs for multiple clients at the same time so billing like 40 hours while only working 8, it's the MSP game.
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MF_James posted:They do not sit there for 4 hours or whatever staring at the screen, they do a thing, walk away, come back, do another thing etc. They're likely building multiple PCs for multiple clients at the same time so billing like 40 hours while only working 8, it's the MSP game. I've been billing time to read your posts, you owe me so much money.
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jaegerx posted:Burn it all down
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jaegerx posted:I've been billing time to read your posts, you owe me so much money. you should be paying me for my nuggets of wisdom, invoice is on the way.
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My posts are FOSS (free and open source shitposts)
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MF_James posted:Love being on a call and finding that HR didn't bother to test new functionality they were requiring all employees to use, much less test it across the 3 different platforms that people will be using to do that functionality. 1. That sucks rear end, shadow IT is the worst 2. That’s a process failure (obviously) and IT should be in control of that kind of poo poo so it doesn’t happen. We’ve gotten bitten by similar poo poo, only with our Revenue Cycle team. Feel for you.
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Who would have thought? https://www.zdnet.com/home-and-office/work-life/the-microsoft-365-copilot-launch-was-a-total-disaster/
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“Shambolic” describes most launches in tech lately.
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People think stuff like ChatGPT is at best a neat toy, the way to try and raise their interest in ~*AI*~ is not to force it on them and then hike their bill 25%, but lol Microsoft.txt
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Thanks Ants posted:People think stuff like ChatGPT is at best a neat toy, the way to try and raise their interest in ~*AI*~ is not to force it on them and then hike their bill 25%, but lol Microsoft.txt also google and so many others, so maybe tech.txt
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china just released a model that's better than the western ones, and uses far, far fewer resources too don't get me wrong it's a massive waste at any scale, but lol it's so fun seeing how they beat our asses at everything
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It also raises an interesting point because if we just pull a figure out of the air and say it's 80% as good for 10% of the cost, isn't that also the argument used when discussing replacing things like first line support staff? If there are savings to be had by ditching 10% of your workforce in favour of this latest generation of chat bot, doesn't the same logic apply to moving between ~*AI*~ vendors, and at least in the customer service space the biggest winner is going to be whoever can produce something passable that doesn't completely crater customer retention and costs the least, rather than whoever can produce the 'best' output.
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I’m interested in why people are paying for office for personal or family use anyways. Just use Office.com, or Google’s, or Apple’s solutions. I guess if you could convince 5 others to use onedrive the pricing per user isn’t bad but hell I get paid good money to convince people to use onedrive at work, not about to pay to do that in my family life.
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I had a google office account with a bunch of friends for the unlimited storage until they figured out we were abusing it to stream movies
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Cyks posted:I’m interested in why people are paying for office for personal or family use anyways. Just use Office.com, or Google’s, or Apple’s solutions. Because 5gigs of storage in OneDrive is comically small (free office requires all files to be there) and if you have family members it’s a lot cheaper than playing helpdesk for online office or god forbid libre office. The free 60 minutes of worldwide landline calls from Skype is a non entity nowadays but it used to be handy.
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They're going all out to show "value" from these botched AI investments. I'll never understand people's aversion to OneDrive. I'll gladly pay a couple of bucks a month to make sure my stuff is backed up and available everywhere and I advise any friends or family members to do the same, whether that's OneDrive or iCloud. I have had too many professional and personal conversations about lost data in my life and I don't care to have a single one more. I have multiple NASes at home and I still pay for OneDrive, I pay for extra space for Google Photos. It all just works. Hell, I pay for Evernote just to scan and organize documents to. Well worth it in my book.
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I've never backed up my data* and I've never lost any** * I'm building my frankenserver partially to fix this ** And I'm three days from retirement too ![]()
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Internet Explorer posted:They're going all out to show "value" from these botched AI investments. Ditto with iCloud. I just added my family and bought 5tb and said have fun. I’ve got Time Machine to back it up locally as well.
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![]() You’re a skill IE
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E: this is stupid and I’m not going to start another waste of time argument on this subject.
The Iron Rose fucked around with this message at 22:24 on Jan 25, 2025 |
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The Iron Rose posted:E: this is stupid and I’m not going to start another waste of time argument on this subject. Ah yes, layer 9 of the OSI model
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tokin opposition posted:china just released a model that's better than the western ones, and uses far, far fewer resources too any info on this?
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Dandywalken posted:any info on this? https://www.deepseek.com/ https://github.com/deepseek-ai/DeepSeek-R1 https://www.wired.com/story/deepseek-china-model-ai/
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tokin opposition posted:https://www.deepseek.com/ It's seriously better than openai
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I cant believe it... open source software btfoing proprietary software... An omen? Has the year of the Linux desktop finally come?
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The Iron Rose posted:E: this is stupid and I’m not going to start another waste of time argument on this subject. Lmao
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# ? Feb 8, 2025 23:51 |
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Dandywalken posted:I cant believe it... open source software btfoing proprietary software... it's the year of Kylin and deepin on the desktop
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