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I'm struggling to breathe, send help. I can be found on c:/MySides/OhGodMySides/TheyFlewOff
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# ¿ Oct 20, 2014 16:00 |
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# ¿ Apr 23, 2024 16:22 |
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Pudgygiant posted:Nah it was just a "drat kids get off my lawn" rant because I work with people significantly younger than me (and I'm only 28). If anything I agree with you, they're willing to work for less which makes it harder for people like you and me to get things like a raise or house or basic benefits. I am the youngest person in my company at the young young age of 21 and it sucks from my end too. This is because everyone that is getting promoted before me keeps having to come to me for help. They are getting promoted due to being older. Older = more experienced, even if these people haven't worked in IT before.
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# ¿ Oct 20, 2014 23:18 |
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adorai posted:I would be careful with your assumptions and attitude. I go to my helpdesk with things that I don't know all the time because quite frankly, there is no reason for me to know them anymore. My job responsibilities no longer require me to know how to toggle cell auto updating in excel, so I will either pass the issue along to the helpdesk or spend time googling the answer. If I am busy with other things, I'm going to let them solve the problem. That doesn't mean I am less skilled in it, it means my skill set has shifted to match my current responsibilities. Cool! Except these people were A: Doing the same job I was two weeks ago. B: Asking me how to do their job. C: Literally trying to give me their new job responsibilities when they got stuck Don't treat me like i'm a complete bellend dude. I understand that after a year I might not know how the latest "super cool feature" of excel works either. I wouldn't be complaining if this was the case. E: I should clarify, they're asking me how to do the job they've been promoted to, not giving me poo poo I deal with anyway. I don't care if they give me stuff thats under my job description because hey, that's what I deal with.
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# ¿ Oct 21, 2014 13:50 |
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Where are you guys getting the idea that i'm acting like some prick with an attitude at work? I'm happy, helpful and I always have a smile. I even remember little details about peoples lives and bring them up when relevant. This thread right here? Its my only bitching place, I made a minor error last year and while it didn't really sour any moods, i've been careful since. Am I bitter that someone else is getting promoted to team lead over me? gently caress yes I am, I wanted that, it came with benefits and people tend to come to me if they need a hand anyway. Am I going to act like a child at work? gently caress no. Not worth it.
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# ¿ Oct 21, 2014 15:19 |
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evol262 posted:To be clear, I have no idea how you're acting at work, and I'm not trying to imply anything about your attitude there. Oh right. I should probably mention that my boss has explicitly said that he only considers older people for those sort of job roles because young'uns like me don't command as much respect. I get where he's coming from, I really do. But it also kinda sucks. E: Oh, other posts are there. I am looking, i've been to a few interviews but I kinda didn't do so well vs people i'm competing with. They had a couple years experience on me, can't be helped gotta keep applying.
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# ¿ Oct 21, 2014 16:09 |
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I can't tell if that's aimed at me or not at this point.
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# ¿ Oct 21, 2014 19:53 |
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Picardy Beet posted:This maybe look abrupt to you Punc, but it's probably the best advice you will ever have on this subject. And I can say this because the other option lead me dangerously close to depression. Not only that, but the three months in your contract (at least in the UK) will usually mean gently caress all if you negotiate leaving earlier if you can. This definitely works out in your benefit if you touch sensitive systems. I know that the required notice period for anyone at my workplace who has access to the admin passwords accounts for gently caress all. They get escorted off the premises as soon as they hand it in, get told not to come back in with full pay for the entire notice period. Worth seeing what you can do.
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# ¿ Nov 22, 2014 21:16 |
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Tab8715 posted:That's best part about corporate IT. Happened to me too. Sat on an install, had done my part of the job. Watched a season of supernatural while the data guy upstairs was panicking and working like crazy. I didn't want to head back to the hotel as that mean I would have to pay for wifi and stop getting paid.
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# ¿ Nov 24, 2014 23:15 |
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Posting before I read the 60 posts, would bet money its DAF. Edit: I should probably guess a phrase in the future, would make it harder to guess. dogstile fucked around with this message at 12:41 on Nov 28, 2014 |
# ¿ Nov 27, 2014 18:28 |
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jaegerx posted:Saved Mods, please do the needful next time.
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# ¿ Nov 29, 2014 10:20 |
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MC Fruit Stripe posted:I have like ten certs - they came with cards? My cisco cert came with a piece of paper. gently caress knows where i've put it though, its been a while and the cert's expired now anyway. Going to have to retake it. Bit of a shame really, if I had the money i could have taken a CCNP and had it renew my CCNA.
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# ¿ Dec 1, 2014 11:37 |
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ElGroucho posted:You know what I don't like?! Exclamation points! They don't motivate me to work faster at all! You mean that multiple exclamation points don't make you work faster!?! Why does every manager seem to want to send them!?! This must be rectified!!!!
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# ¿ Dec 1, 2014 22:29 |
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HalloKitty posted:Heh, I got fired on Christmas Eve once because the company paid for Christmas Party went on very late on a Thursday, and I was extremely hungover on Friday, and overslept. I'm getting around this because i've told my manager that i'm getting plastered, so if he wants me to do any work on Saturday he better book it in the afternoon.
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# ¿ Dec 4, 2014 13:54 |
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Dr. Arbitrary posted:You're way overqualified. I'm going to quote this again because i've been working in IT for around two years now and i've never thought to do that, i've always just removed the option via GP. That makes way more sense than the REMOVE EVERYTHING method i've done before. Owl, you'll do fine. Especially in the UK, employers here have to toe the line when it comes to their workers.
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# ¿ Dec 10, 2014 12:32 |
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Griffon posted:A systems administrator/DevOps/Deployment/support + Java and C++ Development in one person? Are they loving high? You laugh, but i've got several friends from Uni who do this. They get paid like £10,000 more than me mind, but you know, I don't come home wanting to kill myself (most of the time). E: Yes, they're being screwed, i'm more saying people actually take these jobs for some strange, hosed up reason. dogstile fucked around with this message at 18:16 on Dec 11, 2014 |
# ¿ Dec 11, 2014 18:03 |
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And here I am, peeking over my monitor, scowling and wondering what unholy ritual you did to get those jobs. (You probably studied harder than I did)
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# ¿ Dec 12, 2014 11:50 |
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Yeah, but there's nothing wrong with the guy going "That's kind of answered by the question you asked me before and I would use pretty much the same solution, as the problems are so similar" blah blah blah Getting annoyed about it is a warning light.
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# ¿ Dec 12, 2014 20:44 |
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Fiendish Dr. Wu posted:In one of my interviews for my first helpdesk job, I got stumped by a technical question and semi-jokingly said "so, I don't know that one. Mind if I Google it?" Sounds like you guys actually got grilled. I got asked what i'd do if a PC powers on but nothing happened and I just laughed and said "does it beep?". Technical portion passed. I can see why my company has issues with first line techs.
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# ¿ Dec 13, 2014 01:33 |
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Wait and see what they say at least man. The answer to every problem with a job isn't "leave" 100% of the time, despite that being the predominant solution around here.
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# ¿ Dec 15, 2014 00:59 |
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Apparently I did a weeks worth of work today. New departments going well, I barely felt like I was working and didn't realise that it was the end of the day because I was actually enjoying myself
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# ¿ Dec 15, 2014 18:40 |
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jim truds posted:One of the trainees asked me what Heat was after I asked him to open it. It is the ticketing system that we use. He has been using it for 3 weeks. To be fair to the guy, i'm pretty sure nobody except the manager and I knows what helpdesk software we use at my place. Everyone just says "the helpdesk". "Open the helpdesk" "put a ticket on the desk" etc etc.
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# ¿ Dec 16, 2014 23:31 |
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I've been given a massive level of responsibility in regards to my new role. I'm kind of making GBS threads myself a little. How do people deal with so much responsibility? I've never really had to much of it before.
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# ¿ Dec 17, 2014 18:58 |
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So last night at the work party a manager got really really drunk and said that i'd be quadrupling my salary if I kept going on the way i'm going. I'm certainly not expecting that, but it was nice to hear that he thinks so highly of me
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# ¿ Dec 20, 2014 17:43 |
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Misogynist posted:Not to be a cynic, but he's probably got a job offer on the table. Man, that's the definition of a cynic and you know it.
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# ¿ Dec 20, 2014 18:05 |
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Dr. Arbitrary posted:I've never done scrum and I'm guessing that it rarely gets implemented properly but since you're the only person who showed up on time, I'd say you're already done. Scrum is wonderful when implemented properly. The team I work alongside uses it to figure out problem areas and reassigns manpower as needed. You hit things before they become a problem and its dreamy
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# ¿ Dec 23, 2014 00:46 |
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Anyone looking at a windows PC with a problem and just goes "heh, windows" shouldn't be giving anyone windows advice.
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# ¿ Dec 29, 2014 12:52 |
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chocolateTHUNDER posted:I should really find a way to turn my desk around so I have my back to a wall. That way I'd never feel guilty when other people pass me by This is what i'm doing. I've done all my work today so i'm sat here reading a couple of the threads and i'll probably head home an hour early. No real point in me warming a chair for an extra hour, i'll go catch up on sleep instead. A couple of my colleagues want me to come back onto helpdesk and steal some of their tickets, but i'd just be giving them back tomorrow morning once I get more work assigned so i'm not really seeing the point.
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# ¿ Jan 6, 2015 17:16 |
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MJBuddy posted:Personally I like working with non-technical people. Granted if non technical people weren't so bad at understanding technical process I wouldn't have a job. As a fellow "people person", gently caress non-technical people telling me what to do (Requests are fine, but people demanding things be done and refusing to see why things cannot be done that way are hell). 95% of the people I help are nice and will let me explain things. That other 5% is the reason I'll never go into first line support ever again. Edit: For example, my old manager just tried to tell one of the third line support guys to connect to a clients site to take over a terminal, connect it up to a different clients data (isn't possible, that client isn't cloud, so they'd need a local copy) all the while we'd have to explain to said client that they can't use the system they paid money for because we want to use that system to troubleshoot a different client. The reason for this? "It'd be easier than getting you a terminal to troubleshoot on right?". Ughhhhhhh. dogstile fucked around with this message at 16:57 on Jan 13, 2015 |
# ¿ Jan 13, 2015 16:53 |
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Bhodi posted:Whitelisting is pretty much non-existent due to overhead and management constraints. But then again, it's in healthcare so who knows. I'm long past being surprised at what that sector gets up to. I really like it on a small scale. I use whitelisting at a shop I do the IT for, since I don't mind helping my brother out. Small enough that whenever a new change comes through I can just go in, grab the device, whitelist it and go home (its on my way home anyway). I did this because someone kept breaking into the Wifi, I assume they were being given the password. Since the whitelist, no issues.
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# ¿ Jan 14, 2015 14:46 |
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jaegerx posted:We used to have black zip ties on our power cables. Guy cut through the power cable trying to get the zip tie. He didn't die that time but it was close. Luckily the cutter and him were grounded. Well, the implication of that is dark.
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# ¿ Feb 2, 2015 18:54 |
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Dark Helmut posted:Clients will pay me left and right for people who can code right out of school. Development is a hot ticket and will be for the foreseeable future, so you could have done a lot worse with your major. Be sure to highlight what languages you are good with on that resume and start firing it off. If you have any good code samples or projects to augment your light IT experience, find a way to get those in the right hands too either via portfolio site or github or whatever it is you code monkeys do. On that note, make sure you are familiar with your basic functions of whatever code you list! I've not done Java for a couple of years now and I hit 40% on the test we give to the recruits (I took it for fun. You can make fun of me for that) and there are people who say they've been coding professionally for years who only hit 30%.
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# ¿ Feb 4, 2015 01:26 |
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Dr. Arbitrary posted:Career question: Specialise or die. If the pay is on par and your current place isn't permanent, i'd consider it.
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# ¿ Feb 17, 2015 21:12 |
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Hey guys Remember that weird linux/apple loving vegan athiest who smells and refuses to shut up about how bad windows is? The one that I posted about 500 pages ago? I get to reformat his stupid "customised" PC tomorrow because our new phone software is incompatible with one of the changes he's made and thanks to him we can finally make a list of approved software that people can install from. Before it was handled by people "asking IT" (hahaha) before they installed something but since this guy joined he's made it easier for us to push for a change of policy. We're also auditing the PC's regularly now to catch people who aren't complying. Thank you, weird smelly first liner, you are so bad you've actually made my job easier.
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# ¿ Dec 15, 2016 16:59 |
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CloFan posted:Sounds like a win! Now if only I can make it a company policy to hang an air freshener around his neck...
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# ¿ Dec 15, 2016 17:46 |
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Elem7 posted:I was fortunate enough that a local document destruction place in town had a metal waste "shredder" so I'd just load our drives up and go witness the destruction in person. Very metal process that includes the shards occasionally coming out on fire from the friction of the metal grinding teeth. Watch the show then got my notarized document saying it was done and I witnessed it, no need to bother trying to DBAN old or failing/failed drives. We have a service like that here. It's pretty cathartic just watching poo poo get destroyed for half an hour because your company was storing the drives for years and you've finally got them to agree to throw them out after x amount of time.
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# ¿ Apr 3, 2017 16:25 |
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Tape chat: I like tape because I like physical things and despite being young I still don't fully trust the cloud, despite all signs pointing to it being completely fine most of the time. I also like wires. Help
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# ¿ Apr 18, 2017 17:41 |
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Nerdrock posted:It's stuff like what's been mentioned that make me undervalue myself as a potential job candidate. Like, I'm drat good at picking stuff up on the fly and rolling with it (and stopping / asking questions to prevent myself from causing catastrophic damage), but my retention of basics of working from scratch is absolutely terrible. I've done crazy poo poo in bash, a few things in powershell (we're 90+ percent macs), automated a ton of deployment stuff for our environment.. but I can't do the basics off the top of my head without googling everything. It's embarrassing. I've had to say this in every interview i've ever had to be honest. They'll ask me some weirdly specific question (one time i got asked how i'd troubleshoot an application error without access to any logs for an app supp job) and i'll just tell them my usual troubleshooting process and throw in a line about google at some point. I mean for the last year all i've done is deployments, backups, firewall config changes, hyper V management and basic sysadmin poo poo. Above basic level AD poo poo? No idea, can't remember it, haven't done it in two years. If you asked me the difference between an OU and a Group i'd laugh and say "location".
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# ¿ Apr 19, 2017 17:30 |
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Nuclearmonkee posted:If you are a guy who is in charge of AD and will be working on it a lot that is probably a thing you should know since it's one of those fundamental concepts kinds of things. Yeah that's kind of my point. If i'm applying for a position where I need to know that poo poo than sure, i'll study up, but half the time i'll apply for a job, get thrown this curveball of a question that I won't be dealing with and then the guy in the interview will sit there smug because he's thrown a "hard question" at me. It's obviously not a hard question and anyone with half a brain can google it/give you a satisfactory answer in less than 10 seconds, but if they're not going to be dealing with it, what's the point? Probably used a bad example, but you get the point. dogstile fucked around with this message at 18:05 on Apr 19, 2017 |
# ¿ Apr 19, 2017 18:01 |
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Yeah, looking back its a red flag at every place i've worked. Oh well, next place should be better.
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# ¿ Apr 19, 2017 18:08 |
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# ¿ Apr 23, 2024 16:22 |
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Thanks Ants posted:"How would you troubleshoot an app developed by an internal team that is throwing an exception that hasn't had an error message written for it yet? It was working fine yesterday. You aren't allowed to talk to the internal dev team or find out whether a new build was pushed overnight. There aren't any network connectivity issues." Escalate ticket, move on We're intentionally wasting time right? E: wait wait I've got it! Click about the app, go "hmm" a couple of times, then say "they broke it, fixed in next release" before closing the ticket
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# ¿ Apr 19, 2017 19:57 |