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berzerkmonkey
Jul 23, 2003
I just had a request from my boss - he has a situation where someone is requesting copies of emails and attachments over a specific time period as part of an FOI request.

As it is done now, my boss pulls up the (Outlook) email, prints it, prints the attachment (if required,) and moves on to the next email, ad nauseum, until his fingers fall off and a small forest is wiped out.

I mentioned exporting to a PST and giving it to the guy on disc, but apparently, this doesn't fly, because it has to be in a "readable" format.

The criteria for this software is that:
It must provide a readable output (text, image, etc);
It must be able to export in date order
It must be able to discern that there is an attachment and export it accordingly

and that's pretty much it.

Please, someone, tell me that you've had this exact experience and found the perfect tool to get the job done...

EDIT: I may have found a plugin that will work. What a pain in the rear end.

berzerkmonkey fucked around with this message at 20:01 on Sep 12, 2014

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berzerkmonkey
Jul 23, 2003
Yes, but the jackass requested paper, so paper it is. You have to comply with the request of the citizen, as long as it is within your power to do so (i.e. we don't have to comply with a request for the information to be on a floppy, since that is impossible now.) Welcome to government!

At any rate, we needed a solution that would print in batches, including the attachments (if any) in order. Outlook on its own doesn't do that.

berzerkmonkey
Jul 23, 2003
Correct me if I'm wrong, but it looks like this is only applicable to Gmail?

EDIT: Apparently not. Though, like I said, I was able to find a cheap plugin that is user friendly and will do what he needs to do. Thanks though.

berzerkmonkey
Jul 23, 2003

deimos posted:

Don't you get to pass along the cost of the plugin to the citizen doing the request?

Nope. I mean, essentially he's paying for it anyway (taxes) but this is to lessen our burden. It's only $22 anyway.

berzerkmonkey
Jul 23, 2003

spog posted:

Do I have to issue a drat FOI request to get you to tell us the name of the plugin?

In triplicate. Sorry - I did that thing that I hate when other people do: post that they found a solution and never actually say what that solution was. I'll get it up tomorrow when I can check my email.

berzerkmonkey
Jul 23, 2003
Ehh, it wasn't a refusal, just an oversight. At any rate, it was from here: http://www.sperrysoftware.com/outlook/print-on-demand.asp

I haven't tried it, I've just submitted it up the chain for review, so I can't recommend it in any way, other than it is advertised to do what is needed.

berzerkmonkey
Jul 23, 2003
If my boss decides to use it, I'll post an update here.

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berzerkmonkey
Jul 23, 2003

KillHour posted:

I'm totally curious for no reason, now. What was the subject/purpose of the FOI request?

Who knows. The public asks for some wacky things. I'm not at that level though, so I don't get to see or process the requests. Also, as an update, my boss will not share any information, so I can't respond to the previous request regarding whether or not the program works.

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