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Big K of Justice
Nov 27, 2005

Anyone seen my ball joints?

RCarr posted:

There's probably a better chance that the service writer had no idea what was actually being done. You'd be surprised how often the mechanics won't explain what's happening to the writer, or will flat out lie about it.

Also keep in mind that the majority of a service writer's day is getting screamed at by customers for things they A) Are not involved in B) Have no control over

Yeah the service writers tend to be the big swinging dicks.

I've seen a tech drop off a ticket, $225 for a brake job, and had the service manager go " Oh yeah that's per wheel" and bump it up 4x. :v:

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