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Thanks Ants
May 21, 2004

Bless You Ants, Blants



Fun Shoe

Can you achieve what you want with a Shopify account?

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Revalis Enai
Apr 21, 2003
<img src="https://fi.somethingawful.com/customtitles/title-revalis_enai.gif"><br>Wait, what's my phone number again?


Fun Shoe

Thanks Ants posted:

Can you achieve what you want with a Shopify account?

Possibly. I took a quick look at their service and I see bits of what I'm looking for here and there. I just need to find out how customize-able it is.

Potato Salad
Oct 23, 2014

Nobody Cares




Tortured By Flan

Do not put production business on an asp.net site when you do not have access to an app.net developer who can actually figure poo poo out for you

This is how the business dies. It kills the business.

Potato Salad
Oct 23, 2014

Nobody Cares




Tortured By Flan

Alternately tell me the name of the store so that I can pwn it and the credit card information of every single person who has shopped there

Internet Explorer
Jun 1, 2005





Oven Wrangler

There are a bunch of services out there that will handle online ordering. Here's two off the top of my head as ones I have ordered from before. Check the online ordering of places nearby and see what they are using. This is absolutely not something you want custom made for you.

https://pos.toasttab.com/
https://www.olo.com/

Revalis Enai
Apr 21, 2003
<img src="https://fi.somethingawful.com/customtitles/title-revalis_enai.gif"><br>Wait, what's my phone number again?


Fun Shoe

Potato Salad posted:

Do not put production business on an asp.net site when you do not have access to an app.net developer who can actually figure poo poo out for you

This is how the business dies. It kills the business.

Luckily no one has used the ASP.net site because it's not fully functional and I have no access to the server to figure it out. But yeah I was afraid this was going to be a big mess.

I played around with Shopify and apparently I need to code it in myself if I want to have price per weight so I'm not sure about it so far but I'm still in trial so I'm going to keep playing around with it.

The owner wants to internalize pick up and delivery services which I warned is not a good idea because we lack the resources. We've already overworked our staff where 80% of their day is dealing with online orders, including myself.

OlO seems promising, hopefully they're not crazy expensive.

Internet Explorer
Jun 1, 2005





Oven Wrangler

Revalis Enai posted:

The owner wants to internalize pick up and delivery services which I warned is not a good idea because we lack the resources.

Grubhub, Yelp, DoorDash, etc., all take 30% of sales. With how much of the business is relying on deliveries and pickups now, I don't see how restaurants that don't get people to order through their own site are going to survive. A lot of places are doing 20-30% off just to try to get people to start using their site.

Revalis Enai
Apr 21, 2003
<img src="https://fi.somethingawful.com/customtitles/title-revalis_enai.gif"><br>Wait, what's my phone number again?


Fun Shoe

Internet Explorer posted:

Grubhub, Yelp, DoorDash, etc., all take 30% of sales. With how much of the business is relying on deliveries and pickups now, I don't see how restaurants that don't get people to order through their own site are going to survive. A lot of places are doing 20-30% off just to try to get people to start using their site.

They wanted to avoid 3rd party services precisely to avoid the 30% they take. The owner think we can save money by shifting our employees between their main duties and picking orders/driver. I'm already seeing a lot of problems with that
especially when we are operating at minimum capacity.

From what Potato Salad said, I'm assuming there are security issues with just throwing up an ASP.net site without someone who knows what they are doing. I'm not gonna pretend to know why so I'm just looking at alternatives.

Thanks Ants
May 21, 2004

Bless You Ants, Blants



Fun Shoe

I don't know what the potential fines are like from any US regulator, but if you gently caress the application up and leak e.g. your entire customer base with name, address, email etc. then it's not unlikely that you'll get sued out of existence.

Internet Explorer
Jun 1, 2005





Oven Wrangler

Revalis Enai posted:

They wanted to avoid 3rd party services precisely to avoid the 30% they take. The owner think we can save money by shifting our employees between their main duties and picking orders/driver. I'm already seeing a lot of problems with that
especially when we are operating at minimum capacity.

I'm pretty sure these storefronts are just an upfront cost or very small amount per order. They aren't driving users to your restaurant like Grubhub or Yelp are.

This might be helpful.
https://9fold.me/the-ultimate-guide...dering-systems/

Bob Morales
Aug 18, 2006

I love the succulent taste of cop boots

Roll something together using Magento and whatever integration they have with whatever your accounting system is.

NevergirlsOFFICIAL
Apr 24, 2004



With these past couple of months of enforced work-from-home for a lot of my users I'm getting questions about if desk phones need to be considered as part of next phone system upgrade, or if we can have everyone do headsets + softphone. I never used my handset even when I wasn't WFH so to me it's a big fat duh, and the time spent on training/expectation setting is worth the investment. What do you think?

DOOMocrat
Oct 2, 2003



Honestly it depends on your company/department's skillset. If it's high in boomer content, the desk phones are probably worth the investment if you can't bring in additional support.

As someone who runs Cisco Finesse in a pilot program to do this, that's been my experience.

unknown
Nov 16, 2002
Ain't got no stinking title yet!


Revalis Enai posted:

From what Potato Salad said, I'm assuming there are security issues with just throwing up an ASP.net site without someone who knows what they are doing. I'm not gonna pretend to know why so I'm just looking at alternatives.

The local place near me that does takeout only went with these guys: https://www.gloriafood.com/ - A basic operation/site is free, and generally works. Frills obviously start costing extra.

The Fool
Oct 16, 2003



Revalis Enai posted:

They wanted to avoid 3rd party services precisely to avoid the 30% they take. The owner think we can save money by shifting our employees between their main duties and picking orders/driver. I'm already seeing a lot of problems with that
especially when we are operating at minimum capacity.

From what Potato Salad said, I'm assuming there are security issues with just throwing up an ASP.net site without someone who knows what they are doing. I'm not gonna pretend to know why so I'm just looking at alternatives.

Bunch of the local restaurants here started using MobileBytes for their online ordering.

incoherent
Apr 24, 2004

01010100011010000111001
00110100101101100011011
000110010101110010


NevergirlsOFFICIAL posted:

With these past couple of months of enforced work-from-home for a lot of my users I'm getting questions about if desk phones need to be considered as part of next phone system upgrade, or if we can have everyone do headsets + softphone. I never used my handset even when I wasn't WFH so to me it's a big fat duh, and the time spent on training/expectation setting is worth the investment. What do you think?

Are you in M365? I'm slowly developing in my head a platform to leverage TEAMS phone support with my PBX using one of these teams friendly session border controllers. Talked to my pbx reseller and they went to the PBX company and did their own research and it should work.

The reason i'm keeping the pbx in the loop is 1) juuuust bought it 2)phone recordings 3) entrenched voip phones.

The added bonus is now I can buy and deploy phones like the CCX 400 that will use teams but can call people on the old phone system.

Internet Explorer
Jun 1, 2005





Oven Wrangler

The idea of moving to a cloud phone system but still relying on an on-prem device and an on-prem circuit doesn't make much sense to me. We were recently going through a similar evaluation of Teams as a PBX. To me, either we use Microsoft as a VOIP provider or we don't do it. There are tons of cloud voice gateway services out there, but Microsoft does not currently support them. Apparently that's in the works and shouldn't be too much longer, but who knows.

The Fool
Oct 16, 2003



Internet Explorer posted:

The idea of moving to a cloud phone system but still relying on an on-prem device and an on-prem circuit doesn't make much sense to me. We were recently going through a similar evaluation of Teams as a PBX. To me, either we use Microsoft as a VOIP provider or we don't do it. There are tons of cloud voice gateway services out there, but Microsoft does not currently support them. Apparently that's in the works and shouldn't be too much longer, but who knows.

We're looking at for two reasons:
1) we don't have to move our phone numbers
2) it allows us to run our existing phone system along side Teams for a low impact transition period

incoherent
Apr 24, 2004

01010100011010000111001
00110100101101100011011
000110010101110010


Call recordings are a BIG thing in many industries. I can't do all cloud till they do this (and the time table is "eventually" which means adding more background in teams meeting tech to stay competitive with ZOOM first).

Thanks Ants
May 21, 2004

Bless You Ants, Blants



Fun Shoe

NevergirlsOFFICIAL posted:

With these past couple of months of enforced work-from-home for a lot of my users I'm getting questions about if desk phones need to be considered as part of next phone system upgrade, or if we can have everyone do headsets + softphone. I never used my handset even when I wasn't WFH so to me it's a big fat duh, and the time spent on training/expectation setting is worth the investment. What do you think?

If you can get rid of desk phones then you get rid of a major reason for PoE switches to exist. If someone who calls the shots is asking if you support getting rid of them then the answer is yes, every time. Usually when we talk to people about whether they want to keep desk phones it's the C-levels that want them.

BonoMan
Feb 20, 2002


Jade Ear Joe

We just upgraded to a cloud service, CommandLink, and it's been fine. You can use a desk phone if you want or a soft phone. Some folks took their desk home to use it because they just like the form factor better.

Also you can pay to record all calls in the cloud or just plug in a USB stick to the handset and record there.

Spring Heeled Jack
Feb 25, 2007


incoherent posted:

Call recordings are a BIG thing in many industries. I can't do all cloud till they do this (and the time table is "eventually" which means adding more background in teams meeting tech to stay competitive with ZOOM first).

We do a lot of this in auto insurance, e.g. ‘recorded statements’. We run Avaya IP Office on-prem and it’s starting to feel like we’ll never get to a hosted VOIP system.

Tapedump
Aug 31, 2007


College Slice

I have a question about Windows Server 2019 Standard licensing re: VMs and Hyper-V.

I'd like to buy a server (say, 1x 16core CPU to make it easy) to run two instances of Server 2018 in VMs. Assume I'm buying enough licensing to cover all 16 cores (and the server 16core minimum).

As I understand it, said fully licensed server could run:

1x Server instance juuuust to run/manage Hyper-V guests--a hypervisor

2x VM instances of Server

Q1) Am I correct about this?

Q2) If yes, how does activation work? Do I buy a product key and use it three times, once to activate each Server instance?

Q3) Rookie question: Where do I buy the license? Last time when I whiteboxed a server for a pet project, it was just 8C16T, and I just bought a legit copy from AMZN or Newegg or such.

Thanks for your help, folks. I love to lurk In these threads and would honestly be grateful for some guidance.

(It'll be a while other topic when I get to the part where I look for a place to rent out space for it to live in a data center... Any good place to BYOShit to a rack with a sold reputation within driving distance of Vancouver, WA?)

MF_James
May 8, 2008
I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE


I think the goon in SA Mart sells server licenses, for a pet project (non-prod) I would trust those just fine, I run his windows 10 licenses and haven't had issues (at home).

Provided you have licensed all cores in the box, you can run hyper-v (and NO other roles) on your bare metal and then 2 VMs running whatever.

You just activate the hyper-v server and both VMs with the key

MF_James fucked around with this message at 23:07 on May 29, 2020

Tapedump
Aug 31, 2007


College Slice

Yup, I've bought me-project Server keys from BT, you bet.


This is for my workplace, so we need to pay full boat (and have zero problem with that--I've got a generous budget). Thanks for the suggestion, though.

That's good info to have. I know the bare metal just can't be a DC/file server/anything-but-Hyper-V-Manager, gotcha.

Interesting to know. I was afraid that when I try to use the key the second (and third) times, it'd fail activation due to the repetition. 😀

MF_James
May 8, 2008
I CANNOT HANDLE BEING CALLED OUT ON MY DUMBASS OPINIONS ABOUT ANTI-VIRUS AND SECURITY. I REALLY LIKE TO THINK THAT I KNOW THINGS HERE

INSTEAD I AM GOING TO WHINE ABOUT IT IN OTHER THREADS SO MY OPINION CAN FEEL VALIDATED IN AN ECHO CHAMBER I LIKE


Tapedump posted:

Yup, I've bought me-project Server keys from BT, you bet.


This is for my workplace, so we need to pay full boat (and have zero problem with that--I've got a generous budget). Thanks for the suggestion, though.

That's good info to have. I know the bare metal just can't be a DC/file server/anything-but-Hyper-V-Manager, gotcha.

Interesting to know. I was afraid that when I try to use the key the second (and third) times, it'd fail activation due to the repetition. 😀

Nope, won't fail, I'm not 100% sure how it works as I haven't tried to activate a key a bunch but I think you get X amount of activations (like 100 iirc). That way if you blow up a VM, rebuild and re-use the key you actually can, but if they see a bunch check into the microsoft servers with the same keys they're probably going to blacklist them.

Tapedump
Aug 31, 2007


College Slice

Gotcha, that tracks with my understanding. Thank you again, that's encouraging.

Rick
Feb 23, 2004
And now the whole nation - pulpit and all - will take up the war-cry, and shout itself hoarse, and mob any honest man who ventures to open his mouth; and presently such mouths will cease to open.

I have a 24 port switch in our shelter that is starting to have ports die, so I imagine it's not much longer for this world.

I am fairly confident that it is not the actual switch that is dividing traffic between our VLANs (I didn't choose sys admin life, sys admin life chose me, so I am super weak at how the physical network works, so sorry if this sounds stupid, I'm the loving moron predecessor), because there is another managed switch before it physically in line from the network router, and this managed switch is where the ethernet cables that eventually end up in our member's rooms (whom we have on a separate lan than our main one), as well as the currently dying switch, are plugged into. However because I don't know a ton about this, I'm not sure. I'm calling our phone service provider to find out.

Basically I'm trying to decide if I should replace it with "Ubiquiti UniFi Switch - 24 Ports Managed (US-24-250W)" because I read a lot about it being pretty good, and the graphs of which port is doing what look like they'd be helpful, or if I should get a TP-Link T2600, which is a switch that I have bought for a couple other buildings that don't have to worry about Vlans and seems to work just fine. Reliability is the big thing, because while I"m not sure if this switch contains the VLAN, I know for sure it is switch that runs our cameras, the doorbell that rings the front desk phones, as well providing internet to most of the staff in the building.

Thanks Ants
May 21, 2004

Bless You Ants, Blants



Fun Shoe

Aruba have added switches to their Instant On range, the management software is really bare bones at the moment but the APs at least are just normal Aruba radios and they are solid. Hopefully the switches are just as good because the 48 port PoE switch with 4 SFP+ ports is showing as being available for $700.

Collateral Damage
Jun 13, 2009



Getting rid of desk phones should be on top of the wish list for anyone working in a system/network admin role.

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Why? They just work.

Actuarial Fables
Jul 29, 2014



Taco Defender


Depending on how your network is set up, the dying switch may have some vlan configuration on it so you'll need to be very sure. If you don't have access to the dying switch's management interface at the moment, you can check the upstream switch and see if the port that connects the switches together has any "tagged" vlans or if it's configured as a "trunk" - if so, there are vlans configured on it and you'll need to document what vlans are assigned to what ports.

A few cautions with going into the UniFi line:
-You'll need to set up the UniFi network controller on a server or purchase a cloud key. If you want the pretty statistics then you'll need it running 24/7, and some of the graphs will be missing because you don't have a UniFi router. The Gen1 cloud key is bad and corrupts itself all the time, so either set something up on a local server/VM or get the gen2 key. The gen2 cloud key is an added cost of ~$180, setting the controller up yourself is "free" but it's yet another service you have to manage.
-UniFi support isn't very good. The products are cheap enough that, depending on the issue you have and how much you value your time, it'll be faster and more economical to just buy a replacement switch.
Anecdotally, the UniFi switches I've deployed have all worked great.

GreenNight posted:

Why? They just work.
They're fine if you have spares to swap out if one starts acting up, but trying to figure out if it's a phone, switch, or cable issue is not something I enjoyed doing.

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.


This truck parked next to me in a parking lot today and I immediately thought of this thread. (This was the thread whose title was small business server sucks, right? I get them all confused.)




On the left side of the bumper was a very faded "I <heart> SBS!"


I have so many questions.

Rick
Feb 23, 2004
And now the whole nation - pulpit and all - will take up the war-cry, and shout itself hoarse, and mob any honest man who ventures to open his mouth; and presently such mouths will cease to open.

Actuarial Fables posted:

Depending on how your network is set up, the dying switch may have some vlan configuration on it so you'll need to be very sure. If you don't have access to the dying switch's management interface at the moment, you can check the upstream switch and see if the port that connects the switches together has any "tagged" vlans or if it's configured as a "trunk" - if so, there are vlans configured on it and you'll need to document what vlans are assigned to what ports.

A few cautions with going into the UniFi line:
-You'll need to set up the UniFi network controller on a server or purchase a cloud key. If you want the pretty statistics then you'll need it running 24/7, and some of the graphs will be missing because you don't have a UniFi router. The Gen1 cloud key is bad and corrupts itself all the time, so either set something up on a local server/VM or get the gen2 key. The gen2 cloud key is an added cost of ~$180, setting the controller up yourself is "free" but it's yet another service you have to manage.
-UniFi support isn't very good. The products are cheap enough that, depending on the issue you have and how much you value your time, it'll be faster and more economical to just buy a replacement switch.
Anecdotally, the UniFi switches I've deployed have all worked great.

They're fine if you have spares to swap out if one starts acting up, but trying to figure out if it's a phone, switch, or cable issue is not something I enjoyed doing.

Thanks! That's a good thing you pointed out because I don't actually have a server at that location. I can install it on a machine there and hope no one messes with it, but, well, if it's on then people will usually find a way to mess with it at that building.

I was able to confirm with the ISP that the vlans are set up on the router not on the switch itself.

Actuarial Fables
Jul 29, 2014



Taco Defender

Rick posted:

Thanks! That's a good thing you pointed out because I don't actually have a server at that location. I can install it on a machine there and hope no one messes with it, but, well, if it's on then people will usually find a way to mess with it at that building.

It's possible to set up the controller in a remote location, like another site connected through a VPN or a cloud-hosted VPS. Bit more extra work though, and for just managing a single switch it's all a bit excessive unless you're pining for a network infrastructure overhaul and are testing out the UniFi line.

quote:

I was able to confirm with the ISP that the vlans are set up on the router not on the switch itself.
You know more about your network than I do, but with a switch to have cameras, doorbells, and general internet access and no vlan config seems odd to me. It's possible that the upstream switch is configured to tag all traffic coming from the dying switch with the same vlan, but that's not a typical configuration (maybe I've been spoiled).

I don't know about your networking knowledge so I apologize if this is unneeded information - typically vlans are often set not only at the router (where the IP range is defined), but on all the switches as well. The switches need to know what ports are assigned to what vlans so that they can tag the traffic and switch it correctly to the appropriate ports, eventually reaching the router where it can route the traffic to other vlans/networks.

Rick
Feb 23, 2004
And now the whole nation - pulpit and all - will take up the war-cry, and shout itself hoarse, and mob any honest man who ventures to open his mouth; and presently such mouths will cease to open.

Actuarial Fables posted:

It's possible to set up the controller in a remote location, like another site connected through a VPN or a cloud-hosted VPS. Bit more extra work though, and for just managing a single switch it's all a bit excessive unless you're pining for a network infrastructure overhaul and are testing out the UniFi line.

You know more about your network than I do, but with a switch to have cameras, doorbells, and general internet access and no vlan config seems odd to me. It's possible that the upstream switch is configured to tag all traffic coming from the dying switch with the same vlan, but that's not a typical configuration (maybe I've been spoiled).

I don't know about your networking knowledge so I apologize if this is unneeded information - typically vlans are often set not only at the router (where the IP range is defined), but on all the switches as well. The switches need to know what ports are assigned to what vlans so that they can tag the traffic and switch it correctly to the appropriate ports, eventually reaching the router where it can route the traffic to other vlans/networks.

The tech at the ISP suggested that it was exactly that, everything was configured upstream by them; my predecessor was not a loving moron but he apparently knew as little about VLANs as I did so at some point the phone engineers just did it on their router for him. My guess is that despite what the ISP dude is saying though (he wouldn't know, if I could talk directly to the phone engineer he probably would but he's remote work right now) that switch just-upstream-of-dying switch has vlans configured on it to, because otherwise I can't tell why it exists or what its purpose is, it's a 24 port switch with 4 things plugged into it (well, 6 now until I replace the downstream switch). I absolutely appreciate your info here because I am a networking noob.

By cameras I should clarify that these are analog cameras (NOT MY CHOICE, I HATE THEM), it's just their connection to remote viewing software.

I would love to do an infrastructure overhaul but realistically it's the wrong place to test it, and I don't have the budget for it, and if I did there are several things I'd do at that building first (like digital cameras, or having the place re-cabled with cables actually in the wall instead of at best running through channels, but, at times just coming loose directly through holes in the wall). Next time the central office needs a switch I think I'll push for doing it there.

Tapedump
Aug 31, 2007


College Slice

Very roughly, what's a potential rough cost for renting space in a data center or some such? My bosses need a rough number to budget out the cost of operation a simple 2U server (plus a few Us for switch and backup device, etc.) made available to our two sites. We plan to buy the hardware and just rent the space/network/power/etc.

I'm guessing we'd need to rent a whole cabinet, but I've no idea of the potential cost of this or if smaller scale options are available.

We're near Vancouver, WA.

NevergirlsOFFICIAL
Apr 24, 2004



A rack + power and Internet should be around 2k/mo I think

I'd question the justification of doing this vs spinning up something virtual

Thanks Ants
May 21, 2004

Bless You Ants, Blants



Fun Shoe

If you don't have insane requirements from the hardware then renting a dedicated server where you have full out-of-band management access to has got to be a better idea than owning the equipmment.

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wolrah
May 8, 2006
what?


Yeah, there are definitely places that will rent you a half or quarter rack, and I've seen a few that'll rent you space 1U at a time, but unless you have very specific hardware requirements it usually makes more sense at that scale to just rent dedicated or virtual private servers and make everything about the hardware someone else's problem.

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