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I'm running all of our admin crap at my new shop, which is great, because we're a small-ish start up and I've gotten to put in a lot of great stuff from the ground up. We're being asked to implement a VOIP/PBX system for our users. We're all remote now, so I'm interested in cloud style stuff. We need voice mail, hunt groups, all that crap. Hardware phones would be great too. Kind of out of my depth here so I'm curious what you goons are doing for this. We don't have an office or I'd call in a vendor to just stand something up for us.
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# ¿ Nov 24, 2020 20:17 |
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# ¿ Apr 26, 2024 07:58 |
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Thanatosian posted:Hardware phones are cumbersome, a source of technical debt, and expensive. Seriously consider just having everyone use soft phones, especially since you don't have an office. Yeah agreed. I can see a world where we need to support this, however, since we have a "call center" component of our business (albeit not for a few months yet). So having the ability to get that and still have stuff like Voicemail/Hunt groups would be awesome. I've used RC in the past, I'm really not interested in hosting my own PBX crap if I can prevent it. Bonus if we can SSO using google/okta as well. We looked at Voice but have a large portion of our team outside the US, so that is kind of problematic for us.
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# ¿ Nov 24, 2020 20:29 |
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I have a few sattelite offices coming on board next week and two are in remote locations without reliable/fast internet, but there is reasonable 4g LTE there. I am in the United States for context. We were looking at meraki devices for LTE/failover which looks good, with the question being how/where do I get the LTE plan/sim cards for these devices? Cisco Meraki Z3C I'm going to talk to a local ATT rep but not sure if there is a better way or solution for pure data devices
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# ¿ Dec 31, 2020 01:05 |
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The Meraki didn't work with my Verizon LTE chips for some reason. But did work with my coworkers LTE from ATT. Either way we are going with ATT so wish me luck!!!!
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# ¿ Jan 1, 2021 01:48 |
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what are the best options for physical badge/FOB security that won't make me want to hang myself?
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# ¿ Jan 13, 2021 02:16 |
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yeah that sounds sweet, we use Okta for SSO and SAML sounds slick as hell. I'll check that out. Thanks goons. This thread owns bones.
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# ¿ Jan 13, 2021 02:29 |
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We're an all MacOS shop, about 40 employees. We're also a startup, and have been able to use mostly cloud native stuff using Okta and 2fa which has been great. Zero trust and all that crap, we're all remote and no central office. However we have partners that are asking us to allow-list IP ranges of our users, which was OK when we were 3-4 people, but now is a burden and clearly not scalable. Some stuff I was looking at: - Zscaler, which is $$$$ but doable - Pritunl - Tailscale - Twingate and a few others. Wanted to get the Gooncensus on how to approach this - we don't need Deep packet inspection or anything like that, but my goal is to be able to have users toggle a connection (or just have it always-on) without degrading performance of their day to day activity. I'd also like to be able to have something turnkey, or if I have to launch it into Azure or something that is OK too.
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# ¿ Mar 3, 2021 14:56 |
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Thanks Ants posted:OpenVPN Cloud with one of the nodes deployed in Azure behind a NAT gateway and all traffic routing out of that This is interesting. I see they support Okta/SAML as well, so this is a pretty neat solution.
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# ¿ Mar 4, 2021 03:49 |
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What do you goons recommend for conference rooms? We're slowly building out our in person office and I'm planning two TVs with Mac Mini/Apple TV, but I'm unsure what to do about a conference/bridge phone thing.
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# ¿ May 17, 2021 22:53 |
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# ¿ Apr 26, 2024 07:58 |
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Yeah that's my plan. We don't have anything and use Google Meet... So I guess my question is more around cameras/microphone setups.
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# ¿ May 18, 2021 00:53 |