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Irritated Goat posted:We're moving to ConnectWise\LabTech for that. N-Able isn't that bad... it's a somewhat immature product at the moment, but they aren't bad, just still growing etc. They've changed up their development strategy as well which will hopefully resolve some issues with fixes/enhancements not happening quickly enough. We are currently their largest client and monitor something like 20000+ client machines, it works fairly well, there are a few "gotchas" with how it works, but for the price it does work well. While not free, it is going to be on the less expensive end due to being relatively new in the market (when compared to some other monitoring solutions). As far as ticketing solutions, we rolled our own and it's fantastic (our dev is awesome), but it's obviously tailored to our needs and our clients, plus my company does not want to become a software company, I've already talked to the owner a few times about the potential to market the ticketing system (and make big bucks doing so) if they made it slightly more modular/general, but alas not the direction they want to go in. MF_James fucked around with this message at 17:37 on Dec 28, 2015 |
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Dec 28, 2015 17:34
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Some of the most common easy bullshit makes no sense. 
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| # ¿ Apr 28, 2024 17:34 |
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