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adorai posted:We use OTRS for helpdesk, cacti for graphing, nagios for interface monitoring, and logstash for log collection and analysis. You are the only person I see who has mentioned OTRS. What do you think of it? I'm playing with a demo right now. It looks pretty slick for a free system.
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# ¿ Mar 23, 2016 13:24 |
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# ¿ Apr 28, 2024 00:29 |
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How about Jira Service Desk? Anyone ever use that? Basically I'm looking for a better solution to our terrible OSTicket.
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# ¿ Mar 31, 2016 16:19 |