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Maneki Neko posted:For an MSP, you can always look at a PSA setup like Connectwise/Autotask, that tends to roll up service disk, CRM, billing, project management, etc. into one application. We're moving to ConnectWise\LabTech for that. I will say though, stay away from N-Able for monitoring. Sweet jesus  Some of the most common easy bullshit makes no sense. Autotask seems fine for what we're using it for but there are some weird things like how the timer works for tickets.
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Aug 18, 2015 15:52
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