Register a SA Forums Account here!
JOINING THE SA FORUMS WILL REMOVE THIS BIG AD, THE ANNOYING UNDERLINED ADS, AND STUPID INTERSTITIAL ADS!!!

You can: log in, read the tech support FAQ, or request your lost password. This dumb message (and those ads) will appear on every screen until you register! Get rid of this crap by registering your own SA Forums Account and joining roughly 150,000 Goons, for the one-time price of $9.95! We charge money because it costs us money per month for bills, and since we don't believe in showing ads to our users, we try to make the money back through forum registrations.
The Something Awful Forums > Discussion > Serious Hardware/Software Crap > Monitoring and Ticket/Help Desk setups
 
  • Locked thread
devmd01
Mar 7, 2006

Elektronik
Supersonik
Two places ago I was the BMC Track-IT! admin, it was fairly straightforward.

Currently using Spiceworks, which is obnoxious but for a super simple user emails in to create the ticket system it works.

These host file entries are essential though to cut out the ads and spiceworks community bullshit. If I find a possibly useful link using google, i'll just paste the link into another rdp session.

code:
127.0.0.1	gekko.spiceworks.com
127.0.0.1	community.spiceworks.com
127.0.0.1	xact.spiceworks.com
127.0.0.1	static.spiceworks.com
Solarwinds for network monitoring and at some point we need to get SCOM fired up since we're licensed for it.

* # ¿ Nov 20, 2015 13:54
  • Quote
Adbot
ADBOT LOVES YOU

# ¿ Apr 28, 2024 19:22
  • Quote
  • Locked thread
The Something Awful Forums > Discussion > Serious Hardware/Software Crap > Monitoring and Ticket/Help Desk setups