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So I'm having an interesting issue with Fi. I chose to bring my Google Voice number over to Fi, and the activation process completed after a few hours. However, when people like my friends and family try calling my phone they get an incredibly strange-sounding error recording that starts with static, then says "...Cannot be completed. Please check your number and try again" but then, over the last end of that message, a male robot voice says something along the lines of "D S O, FOUR ZERO TWO D-" and then the line goes silent before switching to a busy/off hook tone. Thing is, long-distance incoming calls have no problem. If my girlfriend uses Hangouts dialer to call my Fi number (she doesn't have GV so it just comes up as Restricted on my phone) the call comes through. I can set my Cricket number to forward calls to GV and those calls come through without a problem as well. It's literally just local numbers dialing my Fi number that get the creepy error recording. Hangouts does not ring on any other devices when this happens, though the call is listed in my history on the Fi website. I can make outgoing calls without a problem. I can send and receive texts without a problem, and data works just fine. I called the support folks and they escalated the issue, but I'm wondering if anyone has a similar problem.
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Jan 6, 2017 06:12
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| # ¿ Apr 25, 2024 06:20 |
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https://www.youtube.com/watch?v=QPr1WtJM1iY Maybe I'm supposed to solve a mystery with this. (It's all blurred to poo poo because I'm not going to just post my phone number on the internet thanks)
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Jan 6, 2017 07:11
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Quidthulhu posted:That video is unavailable  I had it still set to private while the blur was being applied. Should be fine now.
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Jan 6, 2017 09:02
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FreelanceSocialist posted:That sounds like a SIP error code. Do/did you have an outstanding balance on your Google Voice number or something? Nope, I only use GV for the "one number to ring them all" function. Last thing I ever got charged for was porting the number in in 2012. E: I also found out that calling from my desk phone at work (a local number) works. Now I need to find someone I know with a local mobile number who doesn't have cricket after convincing drat near everyone to switch to cricket, to see if it's just the carrier. FAUXTON fucked around with this message at 23:09 on Jan 7, 2017 |
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Jan 7, 2017 23:05
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I'm no telecommunications engineer but I don't think the new SIM card they're sending is going to solve the problem. I've narrowed it down to local cricket mobile numbers (I.e. my entire drat family). I did the MMI code from my cricket number way back when I got it so when someone calls that number it forwards to my GV (now Fi, maybe?) number. That occurs without a problem. However, if I call my GV?/Fi? number from my cricket number I get that screwy error message. Local calls from non-Cricket mobiles work fine. Long distance calls from non-Cricket mobiles work fine. Local landlines work fine. Texts and data work fine. I ported this number into GV in 2012 so I'm more than a little attached to the loving thing.
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Jan 10, 2017 04:26
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rattrap posted:I am, though admittedly I don't handle voice much. But what you've been describing sounds like a voice translations issue on the Cricket side - something like them having your GV/Fi number built in the switch their customers are calling you from, so because it's built locally and likely not port triggered (an option for lines that are ported or going to be ported to another carrier), it's not checking the LRN (local routing number) to know it is supposed to send it to another carrier/switch. Oh so it's like a URL that doesn't yet have the DNS propagation for its actual IP so when someone throws the GV/Fi (???) number at the system there's no path for the switch to say "OK this is a Fi number, kick it to them?" It would sort of make sense since I ported the number from Sprint to GV in 2012. It only stopped functioning properly when I ported it over from GV to Fi so if there's separate systems for GV and Fi and Cricket is still hurling that number at GV who is like "lol wtf is this, this isn't our number" instead of Fi where it should be going, then I can see it just falling into the ether as observed. Anyway, I just called their so-very-friendly offshore support guys and had it escalated as a failed call issue. Had to go over all the stuff I did to rule out other causes and the CSR eventually agreed that it seemed like a Cricket issue and kicked it up the chain. Hopefully. Thanks for the advice, I'd just assumed it was on the Fi side of things since it started when I activated Fi, and everything I run into online is saying that moving a number from GV to Fi is a legendary briar patch.
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Jan 10, 2017 06:13
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Cancelled Fi service, here's to hoping they can just put my number back in GV like it always was and I don't have to go around playing "new fone who dis" with everyone and everything in my life since I've been giving that number out for close to a decade (almost 6 years with GV and for a few before that before porting it out of Sprint).
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Jan 12, 2017 04:08
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Javid posted:At this point, the first line support is so worthless than I just hit up the guy on reddit who escalates poo poo if the chat tech can't handle it right away. I'm glad I cancelled if my options are first line support or reddit Also it's creeping up on 24 hours and my number hasn't finished transferring back to GV. God drat It.
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Jan 13, 2017 03:14
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canyoneer posted:I'm the newest member of the Nexus 5x bootloop club. give it the ol' mad men treatment?
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Feb 16, 2017 01:27
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WithoutTheFezOn posted:Drink all day, smoke constantly, cheat on your wives, and get your company sold repeatedly? Might help with some things, but I don't think that'll fix a phone. Bang it on a desk?
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Feb 16, 2017 02:15
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Uthor posted:If one switches away from Project Fi, does Google give a refund for unused funds and/or your partially used monthly fee? (ie, get half the month back if you leave two weeks in) Yes on the refund, I imagine there won't be a problem coming back as well. The refund might take a while because the billing period has to close and then they wait like 30-45 days.
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Jun 5, 2017 15:51
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torturemyballs posted:Anyone been having more issues than usual sending text messages to iphones? yeah some rear end in a top hat is always answering them
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Oct 6, 2017 06:43
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I tried switching back when I had my Pixel 1 XL and needed a SIM, but something hosed up real bad with porting my GV number over. I had them reverse it, they refunded what I'd paid for the SIM and zeroed the bill, and they were remarkably kind about it, no attempts to try something new etc. I hadn't happened across the news that the Pixel 2 had eSIM when I switched over again a couple months ago, so I was ready to have to order a SIM and all that but their support chat was like "nah you'll be good to go in a couple minutes" and sure enough it was up and running in less than 5 mins. The only semblance of an issue I noticed was that it took 2 days or so to get one of the carriers (I think Sprint but I wasn't checking, I'm just going off knowing how hosed Sprint is) into the switching scheme. It's been peachy since then.
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Jun 16, 2018 03:01
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Molten Llama posted:Or if you want to go off-site, a small safe deposit box is super duper cheap at most banks and credit unions (assuming your local branch is large enough to have a customer vault). Like if you have a grown-up amount of funds on deposit they typically give you one for free too.
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Jun 19, 2018 01:20
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a year at my local branch.
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I hope they merge the consumer chat functions all into Messages so I don't have to deal with a loving status bar full of notifications just to have a regular conversation.
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Jun 19, 2018 18:10
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ThermoPhysical posted:Oh cool, were you the one who used my code? Someone did but I don't exactly know who it is since they used a Google name to sign up instead of a real name, I think? It says I got a referral credit this time around for some reason:  Idk if that's you but thanks if you are
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Jun 21, 2018 00:37
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Endless Mike posted:"Bizarro World" = Nebraska To be honest, Fi is pretty good even when heading out into the thar's-poop-in-the-well-again-yall-boil-yer-water hellscape towards like oneill/burwell/antelope/valentine
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Aug 1, 2018 06:32
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Endless Mike posted:Mostly my comment was that Sprint is based in Nebraska, so historically other providers tend to not be as good there. Last I looked at coverage maps, this still seemed to be the case, though they've at least gone from "there's coverage on highways kinda" to "there's coverage everywhere, but not as good as in most other states" Sprint's based in Kansas but yeah, they're bigger in the plains states than most of the other carriers. USC is positioning itself as the rural carrier too, and I'd bet they're providing better quality of service overall than sprint where they do have coverage.
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Aug 6, 2018 14:15
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ThermoPhysical posted:With the newest update for the Fi app (v10) and the newest Connectivity Services (v3), this activates the beta always-on Project Fi VPN. Where does this setting show up?
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Nov 19, 2018 13:03
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Spuckuk posted:I'm confused by Project Fi, is data really expensive in the US? Fi is more expensive than, say, Cricket but you get far better coverage/speeds. It also has a few things included that are a surcharge on cricket (like tethering). Cricket, for example, is $55 USD for unlimited data/talk/text but you're using prepaid allotments of ATT towers, so congestion will hit you like a hammer. $55 USD is a little under £43. It doesn't drop off as fast when you go down the list though - 5 GB on cricket is still $40, or just over £31. It's important to remember that a) the continental US is a little bigger than continental Europe and b) very little of the mobile data infrastructure is or ever has been properly regulated let alone publicly-owned. So on top of the usual avarice there is a higher cost to building out a competitive infrastructure and no pressure to control prices. Like there's structural reasons for the expense, but there's also a substantial layer of "they're just greedy" there which makes more difference than just the fiber and tower cost. The stick is lovely on both ends.
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Nov 19, 2018 16:43
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FogHelmut posted:Yes, gigabytes are a finite resource and its completely reasonable to measure it in volume and not throughput. It's a way of limiting usage for sure, just a terrible one given how backhaul works.
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Nov 19, 2018 18:40
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DrBouvenstein posted:Anyone have experiences getting a Google Voice number ported to Google Fi? They hosed it up for me once and I reverted it, I later (like some months later) switched without issues. No idea why it hosed up the first time.
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Dec 8, 2018 02:46
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DrBouvenstein posted:Going on three weeks trying to get my number ported. You should be able to tell them to cancel it, no idea about a new number.
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Dec 17, 2018 21:25
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azurite posted:Yes, that's exactly what she's saying. Based on my own experiences with Google customer support, I believe that this can happen 100%. Based on my own experience working on the anti-fraud side of payment processing it's also a fairly smart and easy method of minimizing losses on fraud exposure. Once you have a decline that's fraud-related, it's safe to say that your account is suspect but on a low-level "please call us and verify you still control the account before you are able to make any more payments" basis. Given this bit: quote:We have submitted copies of his ID four times, my ID twice, multiple photos of credit cards, and various credit card statements. We’ve talked to agents and supervisors at Google Payments and Google Fi. No one is empowered to do anything, and even a well-intentioned agent doesn’t get the same answer from the “security department” twice. It's CS loving things up, or the fabled "security department" not okaying the docs. It's also possible there's something else going on that makes them seem suspect for other reasons but I'm leaning more toward "CS nightmare" than anything.
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Jan 10, 2019 12:03
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Javid posted:Fi support as gently caress the first time I tried porting my GV number to Fi, it hosed my poo poo up so badly that the only way to get in touch with me was to call on the number I had from cricket, which I had never given out to anyone. During that 48-72ish hour window between it loving up and me being able to cancel, my mother ended up going to the ER. It ended up just being an appendectomy, but at the time it was more or less an emergency and she'd been taking coumadin for PE so I was furniture-throwing pissed when it turned out my mom was in the ER and nobody could get in touch with me. Who did I get from Fi support when I demanded their immediate attention in a very angry support message? A dude who gave me a story about his mom dying like a year prior.
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Jan 16, 2019 03:20
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DeadFatDuckFat posted:Are people using signal spy to force a switch between networks or some other app? I occasionally get stuck on a poor signal and find out when I come back to the exact same location that I will get excellent signal. I just use the finext dialer code to cycle, but signal issues (at least ones not caused by being in a parking garage or a tunnel for example) are so rare in my day to day life that I don't have much need for a dedicated app.
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Jan 21, 2019 21:58
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Any of the chosen few with RCS functionality having delayed/"sending" forever messages in the past couple days?
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Apr 30, 2019 21:20
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Korthal posted:Maybe someday the price of a gb of data will go down, right? Right??? not until the price of a yacht goes down
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Aug 6, 2019 14:51
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Dr. FAUXTON and I like to send each other pictures of our cats when one of us is working from home and the other is at work and RCS is better for that. If it rolls out to other carriers we might switch, for all anyone knows Google will shitcan RCS and try to make Allo happen again.
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Aug 13, 2019 16:41
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FogHelmut posted:I don't understand how this RCS stuff works. It's just native in the texting app and starts happening if the other person also has RCS? I think I've only seen it happen once. My friends and I had a group MMS going for a while, but the messages started getting so huge that it was crashing people's phones. We moved to WhatsApp, and then Telegram after all of the WhatsApp concerns. I mostly chat with everyone else on Hangouts because everyone is in front of a computer all day. it's basically WhatsApp/Allo/Hangouts but in the text app with automatic switching so you aren't dealing with one SMS convo and one other one based on whatever conditions. However, it's meant to be (and is being pushed as) a messaging standard which replaces SMS. Consequently, not every carrier is on board with it and (I think) not every device supports it so you get weird patchwork Typical Google poo poo FAUXTON fucked around with this message at 16:36 on Aug 14, 2019 |
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Aug 14, 2019 16:30
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Given that SMS was basically a way to use empty space in signal frames or something like that in a manner that could generate income, carriers are definitely dragging rear end on RCS because it's not free money.
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Aug 14, 2019 23:13
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I mean it's almost a certainty that someone has been receiving the messages.
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Nov 12, 2019 11:37
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Johnny Truant posted:Is Google phasing out Google Music, or merging it into YT Music or some poo poo? I get an announcement every loving time I open up the app trying to get me to switch to it. No! gently caress off! they probably are, it's what they do
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Jul 22, 2020 16:45
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Hughmoris posted:Anyone had any luck with 5G on Fi yet? I'm looking at the recently announced Pixel 4a 5G (what a name). The Fi 5G coverage map shows 5G in my area but we all know how reliable those maps are. pretty sure the only 5G carrier with Fi is T-Mobile so you might be able to see if you know someone with a 5G phone on T-Mobile for a real-world picture of how prevalent the signal coverage is
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Oct 1, 2020 15:47
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Quaint Quail Quilt posted:LTE even sucks at work and I can't use the WiFi I don't want to be That rear end in a top hat but if LTE has problems in a place 5G will almost certainly be worse.
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Oct 1, 2020 16:01
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Quaint Quail Quilt posted:Yeah that's why I said I'd doubt it, maybe the improved antennas will help somehow still, the guy with best service here uses boost mobile, and there is a certain building that only gets service at all with us cellular so I dunno. bummer - it sounds like only the lovely lower bands from sprint and USC are making it through the metal building consistently but your phone gets just enough of the idk 1700 or 2100 mhz band to keep from switching over (if your current phone is a pixel)
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Oct 1, 2020 18:47
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FogHelmut posted:lmao 5g Yeah it's pretty batshit 
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Oct 29, 2020 21:55
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poeticoddity posted:If I'm reading that correctly, at $10/gb, that speed test cost $2.53. lol since I work from home and have used minuscule amounts of data since March this is probably equal to the amount of data I used last month E: lmao 
FAUXTON fucked around with this message at 23:28 on Oct 29, 2020 |
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Oct 29, 2020 22:58
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why is the fi app suddenly being a massive battery drain lol (pixel 5, android 11)
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Jun 11, 2021 00:05
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Has anyone noticed more dead zones where they weren't recently? Trying to figure out why I've been getting "emergency calls only" signal in spots where this wasn't the case before (like at the grocery store, where I absolutely used to have solid LTE/5G because we've been doing pickup for years and that requires letting them know we're parked) and it seems isolated to my phone since Dr Fauxton's phone isn't experiencing it. Toggling airplane mode doesn't reliably fix it, restarting does, and FINEXT dialer code does as well (as long as the signal's there) Haven't changed phones since I got my P5/she her P4, haven't factory reset them, etc. Just seems like suddenly a particular band's antenna isn't working anymore, but that wouldn't make a lot of sense with the way this poo poo's all put together. Could it be related to whatever's going on with Tmo and Sprint?
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Aug 18, 2021 21:02
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