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I'm surprised nobody mentioned Guitar Center (unless I missed it.) It went from being the place you went to find just about any guitar or amp you could dream up to the place where you go to see 50 black Squier Strats and a wall of Mustang II digital iPod amps while listening to unattended teenagers bang away at dented BC Rich guitars. When I was growing up, the employees used to know everything, and constantly throw in tips about what sounded best onstage vs in your house, which guitars were built better than others, which amps could handle being hauled around and dragged in and out of venues, etc. Now all the employees know about instruments is "Gibson is only making 10,000 of these, so they're gonna be a COLLECTOR'S ITEM with MILLIONS OF DOLLARS like an original Goldtop." Apparently they were picked up by Bain Capital and  happened. Then the economy fell apart and as they've soldiered on, they fired most of the commissioned sales guys who knew what they were doing and replaced them with bored looking minimum-wage cooldudes in unwashed black jeans and white tshirts with eyeliner and mohawk haircuts. The apathy about their job is obvious, and it double sucks as a girl because every employee offers 5% off if I promise to go see their band play their next show. (and by "go see their band play" they mean pay them $15-20 on the spot for a ticket to a lovely pay to play venue on a Tuesday night) I finally stopped going after the fifth or sixth time that an employee got my number off their computer and called or texted me after I left. At some of their stores they cut their stock even more and built a "GC Studios" aka small rear end room with fake brick wallpaper so you can take lessons somewhere that has the vibe of a dirty bathroom in a downtown vibe. They were building this back when I was a regular customer and one employee kept telling me I should apply because I bought so many guitars and amps and it would be so cool for us to work together. When I said I didn't have any kind of professional music teaching credentials he said "It's cool, they have a book that you just read word for word. Our old drum manager is going to teach bass and he's only been playing it since they said we would need a bass teacher." But hey, we got all the bolt-neck Deans and Marshall carbon fiber MG's you'll ever need! And now a 1995 American Standard Stray qualifies to get the Vintage Gear sticker right next to that amazing 1965 Sears Roebuck acoustic guitar with the pot metal trapeeze bridge they want $1000 for. "Cause it just has mojo, dude."  I saved up all summer from my first job when I was 14 to buy a brand new GC exclusive purple Telecaster there....and I also got my Angus Young SG there...back when the employees didn't congratulate you on your "investment."fake edit: they've also been fighting employees who want to unionize in states where that can happen, because apparently their managers don't even get enough to live on now.
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Jun 28, 2016 13:44
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I'm surprised your story didn't end withFat Shat Sings posted:
That was another thing that pissed me off, when they started pushing the warranties hard. I remember one smug douche cashier at the Tacoma, WA store telling me that I should buy a warranty on a used 1980's Tube Screamer I was buying because "I buy a warranty on all my used pedals and then just call the company after the return period and tell them it broke and they overnight me a brand new version of the used pedal I bought for my recording studio, no questions asked, and I either used them for gigs sell them on Craigslist." When I rolled my eyes and said no thanks, he said "Heh, don't want any free gear? Doesn't sound smart to me..." The only extended warranty I ever bought was from a tiny girl working at the same store who got a guitar off the top shelf for me and then looked at the ground and muttered something about a coverage plan. I mentioned how much of a fuckhead the other guy was about pushing the warranty and asked her if they got something for selling the warranty and she said "Not so much....it's more like we get in trouble if we DON'T sell a warranty..." There was something so hopeless about the way she said it that I got a warranty from her for everything I bought that day. I thought she was going to hug me after she rang my stuff up. Side note: I was about to suggest that you buy a cable from Radio Shack because my friends and I did that for years after reading an interview with the guy from ZZ Top where he swore that the cheap store brand cables there were the best sounding ones he could find.....but Radio Shack lol....
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Jun 28, 2016 21:56
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*employee reads packaging* *stares* Are you ready to check out and also buy a $7 extended warranty for your $19.99 cable sir?
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Solice Kirsk posted:I worked at RadioShack when I was like 20 and I still have and use my 1/4" and 1/8" cables I bought from there. No static, no split shielding, no busted heads. Those things are indestructible. Yeah, I still have ones that I bought there in high school that never needed to be replaced, which is why I didn't realize that Radio Shack stopped working before the cables I bought there did.
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Jun 28, 2016 22:04
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Uncle at Nintendo posted:
I know someone who got out of the military with full disability and since then he'll get a part time job at a place where he wants a discount, work a day or two a week and if it stops being fun he quits after a year or two. He worked at Cabela's for a while and said that their company really bought into the idea that now customers just use their computers or phones to pick what they want and just come in with their minds made up, so they just needed to follow what was trending online and have people there to hand out what people wanted. So he worked in the gun section and he said they went from hiring people who really knew a lot about guns or scopes to hiring people who "liked" guns and would work for minimum wage. He said after a while they stopped doing things like bringing people to train employees about guns or hunting and instead got people to give seminars about selling credit cards or warranties, and the company had a seminar where they divided customers into categories based on how much money they spent and how much time they took. I don't remember exactly how they did it, but I remember him saying that they called old people "Goldens" and because they tend to talk a lot and not have as much money to spend as young professionals or babyboomers, the company put them as lowest priority. He said it sucked because he said the only people who come in before noon were retired old guys who wanted to look at cowboys guns and their managers wanted them to pretty much blow the old guys off and vacuum the floor or something so they wouldn't come in now often because they didn't spend as much money per hour of interaction and as a whole they weren't tech-savvy enough to complain about it online. A while later he was working at an Autozone or NAPA or something and said since they didn't give a poo poo about what trended, the store he worked at still hired folks who knew a lot about cars or tools, or were pure cashiers.
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Jun 29, 2016 21:25
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Do you think stuff like truecar will eventually get a lot of car dealerships to do away with commissioned salesmen? I've never used it, but it seems like the point is to get rid of wiggle room on prices so they don't need to offer salesmen the incentive of getting more commission on a higher sales price.
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Jun 29, 2016 21:56
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Roylicious posted:...and I highly doubt Amazon is going to profitably be able to deliver small ticket items that you could get at a store at much profit (if any)... I've come across plenty of smaller items that won't ship unless you're buying something else. I assume that means they somehow lose money if they try and ship them alone, even if you're paying the flat shipping rate?
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Jun 30, 2016 01:09
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Booblord Zagats posted:The prices on TruCar are the ones that the dealers post. It's used to drive prices up and create an illusion of savings. AugmentedVision posted:Anything that's advertised on national TV is gonna be a scam in one way or another, lol just lol for trusting TrueCar Yeah, I saw a local ad where one car dealer said they weren't part of TrueCar's "network" but they would sell identical cars for 10% less than some quote that you get from Truecar to take to one of the network dealers. If other companies can afford to cut 10% off the "great deal" price, I figured it must be some sort of price fixing deal. But I just wondered if all the Truecar dealers would just eliminate the haggling/commission and pay their salesmen by the hour, Circuit CIty style.
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Jun 30, 2016 04:13
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Solice Kirsk posted:Bring them that case and car charger up to the cash register and make them say "no" when you are ringing them up! It's like every store has moved to the irl version of having to uncheck the box that agrees to accept spam emails every time your order something online. I was buying some things at the Vera Bradley store last week and had this interaction with the way-past-expiration-date sorority chick behind the counter; Cashier: Okay, I need your email, phone number and address. Me: Why? Cashier: For our records. Me: No thanks. Cashier: I need to put it into the cash register to start the sale. I turn to the other cashier and ask if he can sell me a blanket and overnight bag without my email and address. He says yes. The cashier I was talking to rolls her eyes and says, "Ugh, I can do it. But you won't get alerts when we have sales. Your loss." Then after totaling my stuff she says "Okay, that'll be $XXX, and since you spent over $50, you qualify for this special bag instead of the paper one we usually put stuff in...[then she practically whispers]...for only five dollars." I showed this thread to some folks I know and got a couple Cabela's stories: When they started selling extended warranties, his store had the cashiers automatically add them to a lot of items and hope it went under the customer's radar. One of them was Leupold scopes, which have a pretty awesome warranty to begin with. If the customer noticed, they would just say the computer automatically did that and they usually take them off, but forgot to hit the button this time. They also had a credit card selling class where the instructor said to ask elderly people if they wanted to "join the Cabela's Club" and then get them super hyped about points and special discounts, then hand them the credit application, because most a lot people were too polite to change their mind. The official name of the credit card is the Club Visa. Also, when customers use the computer to fill out gun paperwork, it uses their name and social and does a minor credit check that pops up on the register to show which customers they should work harder on signing up.
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Jun 30, 2016 17:07
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vyst posted:You should have taken a poo poo in the bag and handed it back to her Gave me a flashback of the Waitress cackling while she pooped in Dee's purse at the shoe store.
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Jun 30, 2016 17:24
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Krispy Kareem posted:This is the first I've heard negative stuff about Cabella's. Everyone in my wife's family thinks it's a shopping Mecca. Like they'd rather travel 500 miles to go there than the mom & pop hunting stores all over their state. It's almost creepy how much they like it. grellgraxer posted:Cabellas is way overpriced. A combination of Cheaper than Dirt, Walmart, and backcountry.com (for the high end poo poo) should suffice. My brother and his friends who worked at Cabela's used to complain about the weird customer groupthink that was going on. They used to get people in asking for the Cabela's brand riflescopes, and I guess that makes sense when it's one of the cheap ones that costs 2/3 of what the competitors do, but when people came in to drop $700+ on an Alaskan Guide and some of the guys would point out that they could get a Leupold or Nikon and even entry level Zeiss for that price and it wouldn't fall apart in two years, a lot of customers would get indignant and swear that the Cabela's house brand (most of it made offshore by lowest bidder) was either better, or that people were "paying for the name" on one of the real brands. Of course there were people who refused to believe that Cabela's would put their name on something that wasn't US made. The company got wise to this with the scopes and started using it to their advantage by labeling the flat black scopes with a tiny, transparent sticker with "MADE IN CHINA" written in flat black.
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Jul 9, 2016 15:20
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EvilJoven posted:I hope you fuckholes playing washers in public campgrounds fall into the fire pit and suffer from third degree burns for the rest of your lives. I think all those games are just to keep people from standing there silently with a beer in one hand and their other hand in their pocket. If your friends are so boring that you can't just have fun talking and drinking, why bother having them over?
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Jul 11, 2016 20:43
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Trojan.exe posted:I have certainly been compelled to buy books on the spot more often thanks to cafes inside of B&N... If I spend more time at the B&N cafe than I would at a normal Starbucks, etc, then I feel like I owe it to the store to buy at least a softcover book. The guilt factor goes up with every pile of gaming mags and manga left read but not purchased on the empty tables around me. God knows how many books I've bought during Puget Sound winters because I just like the feeling of sitting at a little table in a warm room full of books and soft conversation while it rained or snowed outside...now I'm going to be really sad if B&N doesn't make it, and I'll feel bad about all the times I waited till something I wanted to read showed up at Half Price Books.
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Jul 20, 2016 23:05
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KiteAuraan posted:Because you live in a lovely loving suburb and there is no library. Or because there is a library but it's full of schizophrenic hobos, loud, obnoxious teenagers, and perverts who use the library's anti-censorship policy to look up porn and possibly masturbate in public. 
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Jul 21, 2016 03:30
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Professor Shark posted:How many of those notices/ demands for payment from the porn industry do you think libraries get in the run of a week? Not as many as the notices/demands of parents complaining about pervs watching that stuff in plain view of their kids. Most libraries take the stance that they can't block porn because of the slippery slope of censorship. I remember a few years back, there was a news story about one of the Seattle area libraries where the computer desks lined up with the entrance to the kids' library section, and a mother was upset because a guy was sitting at the last computer and would alternate between watching porn and looking at the kids while touching himself through his jeans. Library solution? Put privacy screen on the monitors so kids wouldn't see the porn and if he actually tried touching any kids, they'd call the cops. TBH, libraries aren't a company, but it seems like as a business they're pretty much circling the drain. It's a shame because I have pretty fond memories of spending rainy days reading in the library as a kid.
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Jul 21, 2016 14:57
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Business Gorillas posted:Yeah those libraries that explicitly run as a non-profit service to the community sure aren't making a lot of money. They might go bankrupt soon if they don't increase their revenue stream. :blushes: I guess I should have said "as an institution" and not a business. I know they aren't intended to make a profit, but a lot of them are gradually getting their budget slashed.
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Jul 21, 2016 15:24
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Booblord Zagats posted:We have a new Wal mart and Target here, as well as a really lovely Kmart. Every time I go in it's mostly empty unless a lot of actual Mexicans are up for the weekend buying lovely particle board furniture... Hey! My 18-year-old-self was pretty proud of all the the lovely K-mart particle board furniture I bought with my own money when I moved into my first apartment for college! **looks in mirror...is visibly Mexican** e: well, half-Mexican.
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Jul 25, 2016 21:43
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I've never understood that....My brother and I used to practice on little dirtbikes and enduros in a Kmart parking lot when we were kids because it was always empty--the driving school we went to used to use the parking lot for practice too--and we used to go eat at the Little Caesar's in there all the time, so going to K-Mart became a thing we do when we pass one whenever we're hanging out. Off the top of my head, I've been to K-marts in Albuquerque, Houston, Panama City and San Antonio and a few other ones in Florida, and the clientele is always made up of actual "Mexico" Mexicans. The prices aren't really that much cheaper (DVD's of movies that came out three years ago for $15 each, anyone?) and there aren't any more signs advertising that they habla Espaņol than you see anywhere else. Is Kmart wildly popular south of the border?
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Jul 25, 2016 21:58
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Kumbamontu posted:(Gainesville) Is Leonardo's by 13th & University still there and still awesome?
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Jul 25, 2016 22:23
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Remember how the original Sonny's is there in Gville? Best BBQ I've ever had. I've tried to explain the old Sonny's commercials to non-Floridians. "There's two morbidly obese twins talking about how Sonny's is the only place they can get enough to eat, and they also like how it tastes." There used to be a Sonny Tillman scholarship available to Gator football players.
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Jul 25, 2016 22:33
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Fat Shat Sings posted:A big secret retail companies don't want you knowing is that a lot of the don't actually care or are completely unable to stop you. This is true. I worked at Target as a kid and our LP was pretty useless. We did have one employee who was a reserve officer with the city police dept who would run down shoplifters, handcuff them, then call the on-duty cops he knew to come get him. We also had a guy who was a retired military cop just there for beer money. He chased a smackhead who shoplifted a Gerber Gator out of the store and the kid pulled the knife on him. He lost his poo poo, disarmed the junkie, and punched him out cold. He turned in his resignation the next day. Those two guys were like John McClane and Dirty Harry to all of us kids who worked there.
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Jul 25, 2016 23:25
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Fat Shat Sings posted:Or those really expensive winter heaters and the box was just filled with rocks and sand. My brother worked at a sporting goods store, and one scam was for people to come in and steal the tags off of the $150-200 waterproof noiseless hunting packs and use one of those plastic tag guns to attach them to a $20 camo backpack from walmart and return it. When they got wise to that and started checking the tags against the logo on the packs, they people started cutting the barcode off of the tags for the expensive packs and taping it over the tag for the cheap one. Some actually laminated the whole thing in case the cashiers looked close.
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Jul 25, 2016 23:43
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vyst posted:Wal Mart has loss prevention or at least they did when I got arrested for shoplifting 15 years ago Has anyone else noticed that they've been checking receipts as you leave Wal-Mart for the last month or so? I was walking out of the store and talking on my phone when one of the retiree-aged greeters stepped right in front of me and say "RECEIPT CHECK!" while thrusting his hand out at me. I asked him if that was a requirement to shop at Wal-Mart because as far as I knew, you had to agree to that when signing in, like at Sam's. He told me it's going to be a rule that everyone gets their bags checked as they leave, and they were going to be replacing all the greeters with LP agents in the next few months. I wonder if that's going to be nationwide.
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Jul 26, 2016 14:28
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Bonzo posted:The same manager I mentioned threw a huge BBQ at his place and all the meat was from the store, he didn't pay anything for it. I used to have a roommate who became a manager (not head manager) at Chili's and after she been there a while and got comfortable she would pack our fridge and freezer with steaks and sides and bbq and bring home 1/3 full handles of booze and all the seasonings and tons of dessert stuff. After a couple weeks of not having any room in the fridge for our stuff in the freezer, me and the other girl who lived there talked to her about it and she just said "Don't bother buying food, just eat mine. I don't pay for it." I figured she would be fired right away, but it went on for a year. She said everyone did it at not only her store, but the other ones in town.
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Jul 26, 2016 15:43
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canyoneer posted:At the department store I worked at in college, some of the old timer managers would tell a story about one of their colleagues who chased these two shoplifters out to the parking structure. drat lady drivers.
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Jul 26, 2016 18:57
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Fat Shat Sings posted:Lowe's hired me for $9.55, the 2008 financial crisis happened and our store immediately went to federal minimum and I was in a long line of people that were at $9-$12 that were marched out the door and replaced with whoever would work for $7.25. Not sure if it was company wide but my store had almost 100% turnover, suspiciously of all the employees that hired in and helped assemble the store that were making decent wages. Did they flat out fire you for making too much, cook up a reason, or just cut your hours until you had to find another job? It seems odd that a company can just say "We're getting rid of these people in exchange for cheaper labor" and not get in legal trouble or at the very least have to pay unemployment.
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Aug 2, 2016 05:33
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drat. When I was in the Air Force, I heard so many bitter people bitching about how the military treats you like just a number and how they couldn't wait to get out and work in the civilian world. Apparently it's the other way around, at least in retail. Can skilled salesmen unionize to prevent stuff like that? In the Puget Sound area, there was a union for grocery cashiers, and they used to threaten to strike right before Thanksgiving and Safeway would poo poo bricks.
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Aug 2, 2016 14:33
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Do they have free refills? The one I always go to has the soda fountain behind the counter. I've never asked for a refill, I just assumed you had to buy a new drink because the only other places that do it like that are at the mall, where you definitely have to pay for a refill.
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Aug 2, 2016 18:29
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Raku posted:Just want to chime in real quick and say that Chik-fil-A will work you harder than any other restaurant for the same wages or less. At least at the other places I worked (and I worked like half a dozen fast food joints) they had a relaxed environment where nobody really cared. Chik-Fil-A works you to the bone your entire shift and also keeps you like 2 hours later than any other restaurant cleaning. Do they pay your more than other restaurants in the same area?
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Aug 3, 2016 15:03
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Zahi posted:Honestly why don't the people who work in retail hell just go get trade degrees? You don't need to spend tons of money getting an MBA in an insanely competitive field making what 50k a year? I make about 120k working on cars, nothing special, and my trade degree was fully paid for by my company since everyone is so strapped for skilled labor right now in the trades. Skilled meaning "not a total retard and able to listen". Do they drug test at your work? A lot of the lifelong retail/fast food workers I've met were pretty averse to that. disclaimer: a lot of the ones I met were in Washington or Florida.
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Aug 3, 2016 15:32
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I assumed he works on exotic cars in Miami or Los Angeles.
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Aug 5, 2016 04:23
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Bean posted:Anyone know anything about JoAnns? My local one is a junky shitshow littered with As Seen On TV products, and I keep thinking they're about to go in. The manager hates me and I can tell the employees aren't treated that well. It seems like Hobby Lobby seems to have hurt Michael's and JoAnn in a lot of places. The Hobby Lobby near me is cheaper and has a wider range of stuff, but not such a deep selection within each department. But I think JoAnn is owned by the same company that owns PetCo, Wholefood, Big 5, and Rite Aid, so they'll probably be fine.
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Aug 5, 2016 05:13
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Maybe Staples survives by corporate accounts. One of my friends is a assistant manager for a retail store and she was complaining about how their shop vac gave out and they had to wait for one to get shipped from Staples. I asked why they didn't just go to the Lowe's across the street and buy one and she said their company has some kind of contract to get all their general supplies from Staples, so when they needed a new Shop Vac, they ordered one for like $125 and had to wait for like a month to get it. Lowe's had the same one for like $75, but the way their accounting is done, they have a specific Staples budget for ordering stuff, and if she were to use the general budget to go buy one for half the price, her store would actually be penalized more for doing that. Every time I go into one of those office supply stores, they have a millions signs for auto-replenishing printer ink and paper deals, so maybe they just get a bunch of businesses onto those programs and that keeps them open.
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Aug 6, 2016 15:54
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Is the bigger Books-A-Million with the nice cafe still open across the street from Oaks Mall?
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Aug 7, 2016 23:10
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Kumbamontu posted:I don't think the Oaks Mall is that bad (as far as malls go), there's nothing even remotely high end that I can think of in there I felt the same way about the Oaks Mall, but didn't speak up earlier since I was a UF student. I had several friends who used to bitch about having to drive to Orlando for a decent mall though. Shame about BAM though. I don't remember how many thousands of times me and a bunch of friends would ride the 20 bus down there to study. That Joe Muggs cafe was always full. Maybe it'll pick up later in the semester.
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Aug 8, 2016 15:47
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Dmitri-9 posted:Wow that woman that gave a tour looks like she has no earthly possessions except for some clothes. Like a robot who lives in a very posh psychiatric hospital. CHANGE PLACES!
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Aug 9, 2016 05:18
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bongwizzard posted:Ran into a Kmart today to buy distilled water, ran through the fishing section as I am a hopeless rubber worm addict. I don't know how this works, but they do that every year. Every Kmart I know of always has a huge stock of whatever fishing stuff is popular at the beginning of the summer, usually at about the same price you'd pay at Bass Pro vs the WalMart prices, and then within a month they start clearancing them and by the end of summer it's all like 75% off. Every year my brother and I would hit every Kmart in town on one day for fishing lures. I know there's stuff that is popular because it's new and trendy, but $3 pacls of Zoom motoroil/chartreuse curltail worms don't have an expiration date, why sell them all for $1.09 a pack at the end of August and then not put anything on the shelves to replace them until April?
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Aug 10, 2016 00:30
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red19fire posted:There was a local bank, I think it was a TD Bank, that the tellers & customer service people were under so much pressure from management to upsell credit cards that they would secretly open and immediately close an account without the customer's knowledge. They got found out when someone checked his credit score and he had like 5 accounts opened and closed in a year, which knocked his score down. My brother worked at a store that instituted a policy where they would hand out slips of paper to each employee at the beginning of the shift, and there was a grid with lines for them to put the names of five customers, what the customers were buying, what the employee tried to sell them to go with it, and then whether they bought it or not, and the store manager would go over their slips once a week and if the store's attachment rate went too low, whoever had the worst record on those slips would get fired to keep everyone else in line. He would text me pictures of his forms with names like "Mac, Dennis, Charlie, Frank, Dee" or "Sonny, Rico, Gina, Trudy, Castillo," or "Benjamin, Kira, Odo, Jadzia, and Quark" all the time.
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Aug 10, 2016 19:55
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LGD posted:because those surveys are cargo-cult versions of properly designed surveys Yeah, I worked at a store that had several locations in our town, and our survey score was the lowest, (hovering around 68-70%) but profit-wise our numbers were about 20% more than everyone else in town on a pretty much daily basis, and we had the cleanest store and our presentation was immaculate. Our managers used to get upset because the low satisfaction scores would keep them from getting bonuses, yet the stores with the high satisfaction (mid 90% or higher) weren't making as much money for the company. When you went to the other stores, their shelves were never stocked and the place looked like a wreck. What's funny was they would have stuff clearanced all the time because it was about to expire since they left it sitting in the stockroom forever while prioritizing on following elderly customers around the store making small talk and getting stuff of the top shelves or putting items in their shopping cart for them, having every employee in the store manning a register at 10am on a Tuesday so there was no line at all for customers to complain about, or giving discounts to anyone who complained the slightest bit about the prices.
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Aug 10, 2016 21:58
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It might just be in the malls near me, but at the medium sized non-anchor stores closed down, stuff that had previously been relegated to booths in the aisle (as-seen-on-tv, quadcopter and hoverboard stores, custom t-shirt shops with Scarface or stoned versions of cartoon characters--Stonedbob Smokesweed anyone?) stepped up to fill the empty shops. Some of them seem to do okay, but usually it's like a nail salon, a katana and knife store, then a henna tattoo shop in one wing of the mall with like eight empty stores around them.
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Aug 11, 2016 19:11
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Fat Shat Sings posted:if you become the bale guy or the forklift guy or the starwars guy or the walkie stacker guy you will be the machine bitch of the entire store Do you mean the subject matter expert who knows the answers to all the Star Wars toy collectors' questions, or is that a Wal-Mart term for something else?
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Aug 13, 2016 12:53
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