|
Problem description: MSE tells me that my virus and spyware definitions need to be updated. When I run the update, it repeatedly fails with a "Connection failed" error ("The virus and spyware definitions didn't update because of an internet or network connectivity error"). Attempted fixes: I've tried restarting and retrying the update. Then I tried downloading the update to install manually. I was able to download it, but the EXE doesn't seem to do anything. I've tried running it as an admin and running it from command line, but nothing happens. I checked the system logs, and I found this interesting line associated with the failed update: "This action is only valid for products that are currently installed." Google isn't helping me with this one. Recent changes: Upgraded from Windows 7 to Windows 10 about two weeks ago. I think this is the first time MSE has tried to update since upgrading my OS. -- Operating system: Windows 10 Home 64-bit Location: USofA I have Googled and read the FAQ: Yes
|
#
?
Nov 13, 2017 15:41
|
|
|
|
| # ? Apr 25, 2024 15:58 |
|
|
MSE should have uninstalled itself when you upgraded from Win7. I would roll back to Win7, remove MSE, perform the upgrade to Windows 10 a second time.
|
|
#
?
Nov 13, 2017 20:46
|
|
|
Holy Haze posted:MSE should have uninstalled itself when you upgraded from Win7. I would roll back to Win7, remove MSE, perform the upgrade to Windows 10 a second time. Oh, hm. I didn't realize that MSE wasn't supposed to be a part of Win10. I was able to uninstall without rolling back using this: https://scottiestech.info/2016/04/30/windows-10-cant-uninstall-microsoft-security-essentials-no-problem/. Thanks!
|
|
#
?
Nov 13, 2017 21:20
|
|