Register a SA Forums Account here!
JOINING THE SA FORUMS WILL REMOVE THIS BIG AD, THE ANNOYING UNDERLINED ADS, AND STUPID INTERSTITIAL ADS!!!

You can: log in, read the tech support FAQ, or request your lost password. This dumb message (and those ads) will appear on every screen until you register! Get rid of this crap by registering your own SA Forums Account and joining roughly 150,000 Goons, for the one-time price of $9.95! We charge money because it costs us $3,400 per month for bandwidth bills alone, and since we don't believe in shoving popup ads to our registered users, we try to make the money back through forum registrations.
  • Post
  • Reply
GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Dirt Road Junglist posted:

Fun waking up two days in a row to messages saying the VPN went down during European business hours, followed by a message saying, ďplease remember to disconnect from the VPN after authenticating with [video collab software] so the bandwidth used wonít cause the VPN to jam up.Ē

I know Iím bad at networking, but couldnít they just route that traffic out the split tunnel instead of asking our users to do something counter intuitive and require they be proactive?

Yes, but they might require traffic to go back to the home office for filtering/monitoring purposes.

Adbot
ADBOT LOVES YOU

Thanks Ants
May 21, 2004

Bless You Ants, Blants



Fun Shoe

I feel like doing a full tunnel now is just a losing battle - you're putting a huge amount of load on your VPN services and you need massive connections to keep up with the speed that people's home broadband is going to try and pull things down at. If you want to maintain an environment where everything goes through your firewalls then I think virtual desktops are the way to go for that.

Data Graham
Dec 28, 2009





It's wild hearing about FireEye as a piece of ubiquitous infrastructure, I worked there when it was a startup barely surviving. Got laid off when they made a hail mary play to fire all their QA and half their devs to make their numbers look good enough to get like a Q round of financing

Guess it worked

CLAM DOWN
Feb 13, 2007


RICKARUS

It's Moot baby!




angry armadillo posted:

Right, time to moo've on

Thank you, and I regret having to read all that.

Arquinsiel
Jun 1, 2006

"There is no such thing as society. There are individual men and women, and there are families. And no government can do anything except through people, and people must look to themselves first."

God Bless Margaret Thatcher
God Bless England
RIP My Iron Lady


Data Graham posted:

It's wild hearing about FireEye as a piece of ubiquitous infrastructure, I worked there when it was a startup barely surviving. Got laid off when they made a hail mary play to fire all their QA and half their devs to make their numbers look good enough to get like a Q round of financing

Guess it worked
I only got to play with it for the first time last year and my impression is that overall it's just good enough to really hilight the things you aren't getting from it. Helix can be a pain to try find stuff in. ETP is pretty solid though.

my cat is norris
Mar 11, 2010

#onecallcat




Toilet Rascal

CLAM DOWN posted:

Thank you, and I regret having to read all that.

My takeaway is the gratitude I have for the existence of VPNs when making uncomfortable Google searches.

Everyone is hitting me up for new hardware right now. I can't even get a good quote from Dell because the education system has so severely stressed the supply chain, and because Dell has decided to take six weeks to get our new sales rep to the point of actually selling us things.

I really wish people would accept this explanation for what it is instead of whining at me daily about the new laptop they neeeeeeddddddd. My CIO is pushing as hard as he can, stop fussing and just wait like the rest of us.

mllaneza
Apr 28, 2007


Veteran, Bermuda Triangle Expeditionary Force, 1993-1952





Arquinsiel posted:

If you're paying for FireEye you may as well tell the NX to isolate the device and talk it up for next year's security budget.

If I had my way, I'd pull SEP and fireeye, and make NetOps isolate the labs from drat near everything, make it a bastion. It's not practical, but I would like fireeye to stop loving with instrument control software.

Knormal
Nov 11, 2001



Taco Defender

I got a voicemail today, "Is there a reason that some emails are blocked by the filter?", no additional info.

Yes, there is.

Arquinsiel
Jun 1, 2006

"There is no such thing as society. There are individual men and women, and there are families. And no government can do anything except through people, and people must look to themselves first."

God Bless Margaret Thatcher
God Bless England
RIP My Iron Lady


mllaneza posted:

If I had my way, I'd pull SEP and fireeye, and make NetOps isolate the labs from drat near everything, make it a bastion. It's not practical, but I would like fireeye to stop loving with instrument control software.
Yeah, the client I was at had NX installed on *everything* and there was some small software vendor who set off the alarms across the estate like clockwork every month. It was not a small estate.

mllaneza
Apr 28, 2007


Veteran, Bermuda Triangle Expeditionary Force, 1993-1952





Arquinsiel posted:

Yeah, the client I was at had NX installed on *everything* and there was some small software vendor who set off the alarms across the estate like clockwork every month. It was not a small estate.

I am so grateful to our Data Protection team. We've got an exception group applied to all the lab machines that's into three figures worth of line items (folders, binaries, file types, network ports). It's just that sometimes fireeye does something stupid on something.

My real nightmare though, is someone in Global Security dropping the "Prohibit connection to non-domain networks when connected to domain authenticated network" on my research OU or mass-firewalling 192.168.0.0/16. That's literally hundreds of instruments. Major Incident waiting to happen.

It was a fun problem when it was one laptop and a bar-code printer. The wifi (authenticated domain network) adapter would turn off if you plugged in the printer. It's a USB printer. I did some digging into the drivers on the principle that you can almost always do no harm with a driver update. Turns out that is was a USB-A plug on the business end, but internally it was a USB-Ethernet controller. I guess internally it used TCP/IP to talk amongst itself. Weird architecture, and one of our senior scientists apparently re-wrote their original print driver. The printer was fine mechanically but oh God, why make it the way they did ? That was a very special episode of "Printers Are the Devil".

Oh, and it was used in labeling sensitive materials for transport so it was a GSP device/ Which means some poor SOB had to Validate the loving thing.

Sarern
Nov 4, 2008


Won't you take me to
Bomertown?
Won't you take me to
BONERTOWN?



Knormal posted:

I got a voicemail today, "Is there a reason that some emails are blocked by the filter?", no additional info.

Please tell me that

quote:

Yes, there is.

Was your entire response.

Proteus Jones
Feb 28, 2013





Hair Elf

my cat is norris posted:

Bestiality isn't one of those crimes where the Clery Act requires you to report anything. If the acts were discovered to have occurred in campus, that might be a different story. Even then...

https://en.wikipedia.org/wiki/Legal...e_United_States

Also, students staffing a college-run support desk may not be treated as mandatory reporters in general? Especially if this was awhile ago. I'd tell that guy to never bring his poo poo back, though.

i had to look this all up just now thank you for that

drat, now I have that on my history too.

I do find it very weird that owning/viewing is legal is almost every state. I would have thought it would be like child porn, consumption is punished so as to discourage production/distribution.

RFC2324
Jun 7, 2012

Http 418


Proteus Jones posted:

drat, now I have that on my history too.

I do find it very weird that owning/viewing is legal is almost every state. I would have thought it would be like child porn, consumption is punished so as to discourage production/distribution.

Bestiality, it turns out, is one of those things that doesn't have many laws against it. Probably because until recently it was just gross, but not something harmful

Schadenboner
Aug 15, 2011

I MEAN, TURN OFF YOURE MONITOR, MIGTH EXPLAIN YOUR BAD POSTS, HOPE THIS HELPS?!

RFC2324 posted:

Probably because until recently it was just gross, but not something harmful

CRISPR really is a double-edged sword isn't it?

my cat is norris
Mar 11, 2010

#onecallcat




Toilet Rascal

gguuuyyyyys i only looked that poo poo up so i would know what was legally required if i should end up in a similar situation let's stop talking about it though please

Schadenboner posted:

CRISPR really is a double-edged sword isn't it?

CollegeCop
Jul 11, 2005

You're right. I'm not a real cop. Those are imaginary handcuffs. And in a minute, we'll be going to the make-believe jail.




my cat is norris posted:

mandatory reporters



Clery reporting got dumped on me at $LASTJOB because "The statistics come from the computer"

Thanks for the flashbacks.

CollegeCop fucked around with this message at 15:59 on Sep 11, 2020

Knormal
Nov 11, 2001



Taco Defender

Sarern posted:

Please tell me that


Was your entire response.
Unfortunately not, it was from an older user who wouldn't have gotten it.

The end result turned out to be that the PII filter was working as intended, so I didn't have to do anything beyond try to explain encrypted email to the user.

larchesdanrew
Apr 21, 2005

I was just looking at it and I suddenly got this urge to get inside. No, not just an urge - more than that. It was my destiny to be here; in the box.


A ticket came in:

quote:

WHY DIFFERENT COMMUNICATIONS

That's it.

That's the whole ticket.

Heners_UK
Jun 1, 2002


Telex them back in response

The Fool
Oct 16, 2003



larchesdanrew posted:

A ticket came in:


That's it.

That's the whole ticket.

Are you running Skype and Teams side by side?

larchesdanrew
Apr 21, 2005

I was just looking at it and I suddenly got this urge to get inside. No, not just an urge - more than that. It was my destiny to be here; in the box.


The Fool posted:

Are you running Skype and Teams side by side?

Nope. It's a small animal hospital with about 6 employees that share 3 computers between them.

I found a screenshot of their desktop attached. It does not help clear up the mystery at all.

The Fool
Oct 16, 2003



larchesdanrew posted:

Nope. It's a small animal hospital with about 6 employees that share 3 computers between them.

I found a screenshot of their desktop attached. It does not help clear up the mystery at all.

oo, do they run avimark?

Neddy Seagoon
Oct 12, 2012

Hi, Everybody!


larchesdanrew posted:

Nope. It's a small animal hospital with about 6 employees that share 3 computers between them.

I found a screenshot of their desktop attached. It does not help clear up the mystery at all.

Maybe the dogs and cats there are trying to communicate with eachother?

Kurieg
Jul 19, 2012






Please implement a single animal communication standard, as MOIP and WOIP are incompatible and are causing crossbark issues.

Jaded Burnout
Jul 10, 2004




Kurieg posted:

Please implement a single animal communication standard, as MOIP and WOIP are incompatible and are causing crossbark issues.

That's what you get for still using CAT5

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.


Kurieg posted:

Please implement a single animal communication standard, as MOIP and WOIP are incompatible and are causing crossbark issues.

For all the pings and fingers and jitter and chatter, Iím surprised there arenít more animal metaphors in IT.

dragonshardz
May 2, 2017




A ticket came in.

"MY USB MICROPHONE AND HEADPHONE (CTIA 3.5 COMPATIBLE) DON'T WORK WHEN I'M ON A TEAMS CALL AND CONNECTED TO VMWARE THIS IS AFFECTING PRODUCTION."
"Hi, are you running Teams directly on your laptop, or inside your VMWare session?"
"Inside VMWare; please change the configuration to pass my USB microphone and 3.5 CTIA-compatible headphone set through."
"You can attend a meeting with Teams directly on your laptop while connected to VMWare and interacting with that machine."
"But I attended Teams meeting through VMWare while at $otherjob!"
"This isn't $otherjob; we don't have the bandwidth available to run VoIP meetings in VMWare. I'll make a request with the network guys to change this configuration for you if you insist, but don't hold your breath."
"...I'll just run Teams on the laptop."

Canuck-Errant
Oct 28, 2003

MOOD: BURNING - MUSIC: DISCO INFERNO BY THE TRAMMPS

Grimey Drawer

I got one today for a user who couldn't turn on their camera in a Zoom meeting.

They didn't click Allow on the Chrome webcam prompt.

RFC2324
Jun 7, 2012

Http 418


Canuck-Errant posted:

I got one today for a user who couldn't turn on their camera in a Zoom meeting.

They didn't click Allow on the Chrome webcam prompt.

tbf, thats generally a good idea

Shugojin
Sep 6, 2007

THE TAIL THAT BURNS TWICE AS BRIGHT...



lady's internet was slow because she's been maxing her up connection for literally 3 days straight trying to send a single thing with Outlook

lady

what the gently caress did you attach to that

GnarlyCharlie4u
Sep 23, 2007

I have an unhealthy obsession with motorcycles.

Proof


Canuck-Errant posted:

I got one today for a user who couldn't turn on their camera in a Zoom meeting.

They didn't click Allow on the Chrome webcam prompt.

I had a good one where a user somehow managed to specifically deny camera/mic permissions under Windows 10 Privacy settings for JUST Skype and Teams. That took me a minute to figure out, because the device would appear to work just fine for literally everything else, except no picture or sound would work on Skype.

Of course they denied doing it after going on an hour long rant about the government and computers spying on their every move.

captaingimpy
Aug 3, 2004

I luv me some pirate booty, and I'm not talkin' about the gold!

Fun Shoe

My internet was slow due to my wife's employer enabling this:


*we have lovely rural internet and the modem starts puking if we max out uploads.

Shugojin
Sep 6, 2007

THE TAIL THAT BURNS TWICE AS BRIGHT...



That's actually what I thought it would be when I saw the upload running maxed for that long and was caught really off guard by it being a monster attachment

D. Ebdrup
Mar 13, 2009



Shugojin posted:

lady's internet was slow because she's been maxing her up connection for literally 3 days straight trying to send a single thing with Outlook

lady

what the gently caress did you attach to that
All of the porn. All of it.

AlternateAccount
Apr 25, 2005
FYGM

The best part is that it will spend all that time uploading, hours and hours, just to get a note from the server 10 seconds later telling them it was rejected.

SlowBloke
Aug 14, 2017


larchesdanrew posted:

A ticket came in:


That's it.

That's the whole ticket.

That sounds like a Gundam OP title

https://www.youtube.com/watch?v=oNJ4aBoRipg

22 Eargesplitten
Oct 10, 2010

Also sexism, religious bias, jingoism, and so on. Don't do it, people!

Dogs, don't do it either, even if the police man really tries to train you to do it.



GnarlyCharlie4u posted:

Of course they denied doing it after going on an hour long rant about the government and computers spying on their every move.

I disabled my camera in Device Manager a week into WFH. When they put an AC unit in my room is when I'll be concerned with what I'm wearing at work.

RFC2324
Jun 7, 2012

Http 418


22 Eargesplitten posted:

I disabled my camera in Device Manager a week into WFH. When they put an AC unit in my room is when I'll be concerned with what I'm wearing at work.

yeah, this is the correct route if you have the access to do it

mllaneza
Apr 28, 2007


Veteran, Bermuda Triangle Expeditionary Force, 1993-1952





RFC2324 posted:

yeah, this is the correct route if you have the access to do it

And there's always tape if you don't.

Adbot
ADBOT LOVES YOU

Antioch
Apr 18, 2003


Grimey Drawer

One of my more ...direct... Co-workers decided to physically remove the camera. To his credit he actually opened the case up and de-soldered the camera so. Yeah. I just use electrical tape.

  • 1
  • 2
  • 3
  • 4
  • 5
  • Post
  • Reply