Register a SA Forums Account here!
JOINING THE SA FORUMS WILL REMOVE THIS BIG AD, THE ANNOYING UNDERLINED ADS, AND STUPID INTERSTITIAL ADS!!!

You can: log in, read the tech support FAQ, or request your lost password. This dumb message (and those ads) will appear on every screen until you register! Get rid of this crap by registering your own SA Forums Account and joining roughly 150,000 Goons, for the one-time price of $9.95! We charge money because it costs us money per month for bills, and since we don't believe in showing ads to our users, we try to make the money back through forum registrations.
 
CollegeCop
Jul 11, 2005

You're right. I'm not a real cop. Those are imaginary handcuffs. And in a minute, we'll be going to the make-believe jail.

mllaneza posted:

And there's always tape if you don't.

My workplace was on the Top 100 Places to Work in IT for like the 5th year running last year.

Marketing had a bunch of swag printed up to hand out to everyone - mousepads, drink coasters, water bottles - and webcam covers.

I think every laptop in the call center was sporting one of those covers by the end of the week.

Then Covid and WFH happened, and Teams meetings became the norm. To my surprise, none of the meetings I have been involved in have required us to turn on our cameras, and in most cases, even the presenter has only shared their desktop, and not had their camera on.

Adbot
ADBOT LOVES YOU

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Our call center used to be all at the office and now it’s all work from home. The call center manager requires they all have cameras on from 8-4 every day.

RFC2324
Jun 7, 2012

http 418

GreenNight posted:

Our call center used to be all at the office and now it’s all work from home. The call center manager requires they all have cameras on from 8-4 every day.

Whats morale?

Neddy Seagoon
Oct 12, 2012

"Hi Everybody!"

GreenNight posted:

Our call center used to be all at the office and now it’s all work from home. The call center manager requires they all have cameras on from 8-4 every day.

So long as he doesn't see the woman picking up her handbag in the background, they'll be golden.

Schadenboner
Aug 15, 2011

by Shine

RFC2324 posted:

Whats morale?

Nothing, what's morale with you?

:dadjoke:

Arquinsiel
Jun 1, 2006

"There is no such thing as society. There are individual men and women, and there are families. And no government can do anything except through people, and people must look to themselves first."

God Bless Margaret Thatcher
God Bless England
RIP My Iron Lady

RFC2324 posted:

Whats morale?
Like call centres care about that...

RFC2324
Jun 7, 2012

http 418

Arquinsiel posted:

Like call centres care about that...

Had in interview where my anxiety issues around phones came up, and one of the interviewers just nodded and commented that it was common call center PTSD.

Call centers are pure evil

Arquinsiel
Jun 1, 2006

"There is no such thing as society. There are individual men and women, and there are families. And no government can do anything except through people, and people must look to themselves first."

God Bless Margaret Thatcher
God Bless England
RIP My Iron Lady

RFC2324 posted:

Had in interview where my anxiety issues around phones came up, and one of the interviewers just nodded and commented that it was common call center PTSD.

Call centers are pure evil
Solidarity man. I actually had the opposite happen. Used to hate phones, but after Xbox I realised I can always just hang up and not care. I now have "unexpected communication with boss" PTSD instead though :ohdear:

Wibla
Feb 16, 2011

Arquinsiel posted:

I now have "unexpected communication with boss" PTSD instead though :ohdear:

:smith:

I have a (reasonably) good boss now, I still get that "oh poo poo" feeling every time he asks for a quick chat.

Jaded Burnout
Jul 10, 2004


Wibla posted:

:smith:

I have a (reasonably) good boss now, I still get that "oh poo poo" feeling every time he asks for a quick chat.

yeah

RFC2324
Jun 7, 2012

http 418

I don't thing fear of a quick chat is linked to a bad boss. I had a series of good to amazing bosses early in my career and I never stopped breaking out in a cold sweat

Collateral Damage
Jun 13, 2009

RFC2324 posted:

Had in interview where my anxiety issues around phones came up, and one of the interviewers just nodded and commented that it was common call center PTSD.
Not call center per se, but my first job in the 90s was as support/admin for a rickety web host. poo poo would constantly break and angry customers would call and scream at us.

It took me many years to get rid of feeling intense discomfort and anxiety whenever the phone rang.

RFC2324
Jun 7, 2012

http 418

Collateral Damage posted:

Not call center per se, but my first job in the 90s was as support/admin for a rickety web host. poo poo would constantly break and angry customers would call and scream at us.

It took me many years to get rid of feeling intense discomfort and anxiety whenever the phone rang.

I've been diagnosed with complex PTSD in part because of my years doing front line support. poo poo really is that bad

Sirotan
Oct 17, 2006

Sirotan is a seal.


RFC2324 posted:

I don't thing fear of a quick chat is linked to a bad boss. I had a series of good to amazing bosses early in my career and I never stopped breaking out in a cold sweat

See also: getting a text from your mom that just says "please call me" with 0 other details. Has she been hit by the bus or does she want to chat about some funny photo she saw online that made her think of you? ¯\_(ツ)_/¯

luminalflux
May 27, 2005



RFC2324 posted:

I don't thing fear of a quick chat is linked to a bad boss. I had a series of good to amazing bosses early in my career and I never stopped breaking out in a cold sweat

My boss and I have a fantastic relationship - he hired me 5 years ago 2 employers ago and was basically the best manager i've ever had. I hired him to be my manager at my current employer, we're RL friends and get along amazingly. A request for a quick chat is fine since we basically never disagree on anything - it's always one of us going "help me unfuck something"

Despite all this I got a request for a 1:1 out of the blue after a round of layoffs and started freaking out thinking that it was my turn. Nope, just wanted to check in with me.

RFC2324
Jun 7, 2012

http 418

Fear of authority is p lovely, shame its so engrained in us

Arquinsiel
Jun 1, 2006

"There is no such thing as society. There are individual men and women, and there are families. And no government can do anything except through people, and people must look to themselves first."

God Bless Margaret Thatcher
God Bless England
RIP My Iron Lady

RFC2324 posted:

I don't thing fear of a quick chat is linked to a bad boss. I had a series of good to amazing bosses early in my career and I never stopped breaking out in a cold sweat
I know in my case I was fine before Xbox, where every conversation managed to imply you were hanging by a thread.

kensei
Dec 27, 2007

He has come home, where he belongs. The Ancient Mariner returns to lead his first team to glory, forever and ever. Amen!


Sirotan posted:

See also: getting a text from your mom that just says "please call me" with 0 other details. Has she been hit by the bus or does she want to chat about some funny photo she saw online that made her think of you? ¯\_(ツ)_/¯

Yup, in these crazy COVID times there is plenty of cause for anxiety in almost any situation.

chin up everything sucks
Jan 29, 2012

RFC2324 posted:

I've been diagnosed with complex PTSD in part because of my years doing front line support. poo poo really is that bad

Phone tech support for 4 years at the start of my career has resulted in me having panic attacks when I need to answer a phone. If I don't know I have a call scheduled, I just don't answer. Placing phonecalls is something I have to force myself to do.

RFC2324
Jun 7, 2012

http 418

chin up everything sucks posted:

Phone tech support for 4 years at the start of my career has resulted in me having panic attacks when I need to answer a phone. If I don't know I have a call scheduled, I just don't answer. Placing phonecalls is something I have to force myself to do.

If I can't let the call go to voicemail because I panicked, it's going to be a problem. As long as a callback is an acceptable option, its cool.

Jaded Burnout
Jul 10, 2004


RFC2324 posted:

Fear of authority is p lovely, shame its so engrained in us

IMO it's not a fear of authority, it's that we abstract various parts of our lives into constants so they can be put aside to focus on other things, and the precipitous possibility that it might be disturbed forces you to readdress your employment as a fluid and fragile thing whilst also trying to produce a survival strategy, all in about five seconds.

It's like if you're stood on the same cliff that's been your home for years, staring out across the plains thinking about tomorrow's hunt, and suddenly the ground shifts below you.

mllaneza
Apr 28, 2007

Veteran, Bermuda Triangle Expeditionary Force, 1993-1952




CollegeCop posted:

My workplace was on the Top 100 Places to Work in IT for like the 5th year running last year.

12 years, currently in single digits :colbert:

RFC2324 posted:

I don't thing fear of a quick chat is linked to a bad boss. I had a series of good to amazing bosses early in my career and I never stopped breaking out in a cold sweat

Mine is definitely from a bad boss. Four years working for someone who thinks "good cop/bad cop" is a management strategy and two years on, I'm still twitchy as hell when my current, awesome, boss wants a quick chat. For the first year "come on in and close the door" would cause an adrenaline spike.

SyNack Sassimov
May 4, 2006

Let the robot win.
            --Captain James T. Vader


Schadenboner posted:

Nothing, what's morale with you?

:dadjoke:

When the boss needs your cam,
Cause he thinks you're a scam,

that's a-morale

Schadenboner
Aug 15, 2011

by Shine

Super Soaker Party! posted:

When the boss needs your cam,
Cause he thinks you're a scam,

:capitalism:

:eng101:

SyNack Sassimov
May 4, 2006

Let the robot win.
            --Captain James T. Vader



Well that doesn't fit the meter AT ALL. :saddowns:

Dirt Road Junglist
Oct 8, 2010

We will be cruel
And through our cruelty
They will know who we are
All unknown calls go to voicemail immediately, and most known calls also go to voicemail. If a business doesn't have an online or email ordering system, I will probably shop elsewhere.

There's a moment in a Jhonen Vasquez comic where one character finally coaxes her agoraphobic friend outside by saying, "I found a Chinese restaurant! There's no people. It's just robots and conveyor belts. I know you love that poo poo." And I'm like, "drat, that's me."

Call center PTSD is real.

Schadenboner
Aug 15, 2011

by Shine

Super Soaker Party! posted:

Well that doesn't fit the meter AT ALL. :saddowns:

This is also why we don't use them in :gop:!

ConfusedUs
Feb 24, 2004

Bees?
You want fucking bees?
Here you go!
ROLL INITIATIVE!!





Dirt Road Junglist posted:

All unknown calls go to voicemail immediately, and most known calls also go to voicemail. If a business doesn't have an online or email ordering system, I will probably shop elsewhere.

There's a moment in a Jhonen Vasquez comic where one character finally coaxes her agoraphobic friend outside by saying, "I found a Chinese restaurant! There's no people. It's just robots and conveyor belts. I know you love that poo poo." And I'm like, "drat, that's me."

Call center PTSD is real.

I have fond memories of a local place called Sushi Train.

You went in. You sat down anywhere you wanted. A waiter got your drink order. Sushi went around the restaurant on little, labeled colored plates riding on a model train. Plates were color-coded and had a fixed price (like blue plates were $3/each and black were $5, or whatever). When you were done, you paid. Grand total of two interactions. More if you wanted a drink refill.

It was great.

Jaded Burnout
Jul 10, 2004


ConfusedUs posted:

I have fond memories of a local place called Sushi Train.

You went in. You sat down anywhere you wanted. A waiter got your drink order. Sushi went around the restaurant on little, labeled colored plates riding on a model train. Plates were color-coded and had a fixed price (like blue plates were $3/each and black were $5, or whatever). When you were done, you paid. Grand total of two interactions. More if you wanted a drink refill.

It was great.

This was called "Yo! Sushi" here.

RFC2324
Jun 7, 2012

http 418

ConfusedUs posted:

I have fond memories of a local place called Sushi Train.

You went in. You sat down anywhere you wanted. A waiter got your drink order. Sushi went around the restaurant on little, labeled colored plates riding on a model train. Plates were color-coded and had a fixed price (like blue plates were $3/each and black were $5, or whatever). When you were done, you paid. Grand total of two interactions. More if you wanted a drink refill.

It was great.

those places are getting more and more popular I think. I know people were super excited when one opened in DFW a few years back

E: I just checked and we have an actual Sushi Train. I may have to try it. Otoh self serve in Covid times seems dangerous

Dr. Arbitrary
Mar 15, 2006

Bleak Gremlin

Dirt Road Junglist posted:

All unknown calls go to voicemail immediately, and most known calls also go to voicemail. If a business doesn't have an online or email ordering system, I will probably shop elsewhere.

There's a moment in a Jhonen Vasquez comic where one character finally coaxes her agoraphobic friend outside by saying, "I found a Chinese restaurant! There's no people. It's just robots and conveyor belts. I know you love that poo poo." And I'm like, "drat, that's me."

Call center PTSD is real.

I remember eating at a restaurant in Japan and they had booths with a 3 section panel door. When you got in, the panels were in the center so you could slide into the booth, and then during the meal, they'd open the center door to deliver the food.

There was a little button you could press if you needed service, but otherwise it was a quiet little room with no interruptions.

Jean-Paul Shartre
Jan 16, 2015

this sentence no verb


Dr. Arbitrary posted:

I remember eating at a restaurant in Japan and they had booths with a 3 section panel door. When you got in, the panels were in the center so you could slide into the booth, and then during the meal, they'd open the center door to deliver the food.

There was a little button you could press if you needed service, but otherwise it was a quiet little room with no interruptions.

There's a ramen chain in NYC, originally from Japan I think, that's like this. You're in a little carrel, wood wall in front of you with a chest high door and wood dividers on either side. You write your order on a slip of paper and hit a button. The door opens and a hand reaches in and takes your order. A few minutes later the door opens again and a bowl of ramen comes forth. Was fun, but two-three bucks more per bowl than most places, and the black garlic oil at Hide-Chan was just better.

Sirotan
Oct 17, 2006

Sirotan is a seal.


ConfusedUs posted:

I have fond memories of a local place called Sushi Train.

You went in. You sat down anywhere you wanted. A waiter got your drink order. Sushi went around the restaurant on little, labeled colored plates riding on a model train. Plates were color-coded and had a fixed price (like blue plates were $3/each and black were $5, or whatever). When you were done, you paid. Grand total of two interactions. More if you wanted a drink refill.

It was great.

There is a great kaitenzushi ("conveyor belt sushi") restaurant in Kyoto station that I really miss going to, it had all of the above but also little spigots of hot water in between every other seat and a container with green tea bags next to the soy sauce. You'd only have to interact with a person as you were leaving to pay, and the sushi was delicious and dirt cheap. Sushi no Musashi, on the lovely side of the station across from the McDonalds, on the off chance anyone reading this is ever there.

ConfusedUs
Feb 24, 2004

Bees?
You want fucking bees?
Here you go!
ROLL INITIATIVE!!





RFC2324 posted:

Otoh self serve in Covid times seems dangerous

Yeah. It'll probably be next year before I do an actual sit-in restaurant again, and maybe longer for self-serve. I'm paranoid as gently caress about Covid.

RFC2324
Jun 7, 2012

http 418

JohnCompany posted:

There's a ramen chain in NYC, originally from Japan I think, that's like this. You're in a little carrel, wood wall in front of you with a chest high door and wood dividers on either side. You write your order on a slip of paper and hit a button. The door opens and a hand reaches in and takes your order. A few minutes later the door opens again and a bowl of ramen comes forth. Was fun, but two-three bucks more per bowl than most places, and the black garlic oil at Hide-Chan was just better.

its sad that my first thought was "wonder how over the hand grabs a dick"

ConfusedUs posted:

Yeah. It'll probably be next year before I do an actual sit-in restaurant again, and maybe longer for self-serve. I'm paranoid as gently caress about Covid.

won't be that long for me. between anxiety from being alone too long and a general feeling that all we could hope for is flattening the curve, I figure I'm going to get it eventually and I am just postponing it as long as possible

Moo the cow
Apr 30, 2020

ConfusedUs posted:

I have fond memories of a local place called Sushi Train.

I'm pretty sure that is the name of a category on Pornhub.

Dirt Road Junglist
Oct 8, 2010

We will be cruel
And through our cruelty
They will know who we are
My favorite conveyor belt sushi place is in downtown Portland, near most of the good music venues, and their conveyor belt is an actual model train. They swap out the engines sometimes, and they all have replica liveries. I'm not a railfan, but a friend of mine is, so I send her photos when I go there. (Used to, anyway.)

The good news is that a friend of mine drove by, and despite being in the midst of the protest war zone, their train is still chugging along :unsmith:

dragonshardz
May 2, 2017

Dirt Road Junglist posted:

My favorite conveyor belt sushi place is in downtown Portland, near most of the good music venues, and their conveyor belt is an actual model train. They swap out the engines sometimes, and they all have replica liveries. I'm not a railfan, but a friend of mine is, so I send her photos when I go there. (Used to, anyway.)

The good news is that a friend of mine drove by, and despite being in the midst of the protest war zone, their train is still chugging along :unsmith:

The whole...what, like two blocks of it?

Renegret
May 26, 2007

THANK YOU FOR CALLING HELP DOG, INC.

YOUR POSITION IN THE QUEUE IS *pbbbbbbbbbbbbbbbbt*


Cat Army Sworn Enemy

Super Soaker Party! posted:

When the boss needs your cam,
Cause he thinks you're a scam,

that's a-morale

lmao

Adbot
ADBOT LOVES YOU

Impotence
Nov 8, 2010
Lipstick Apathy

Dirt Road Junglist posted:

There's a moment in a Jhonen Vasquez comic where one character finally coaxes her agoraphobic friend outside by saying, "I found a Chinese restaurant! There's no people. It's just robots and conveyor belts. I know you love that poo poo." And I'm like, "drat, that's me."

https://www.youtube.com/watch?v=6e2iINIPTlo


I'm the same, pretty much. I also hate that my order notes always say "text - i cannot receive calls" and they will still call.

  • 1
  • 2
  • 3
  • 4
  • 5