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D34THROW posted:That's funny, the Savi 700 series is what I was looking at. It's showing as like $415 on the Plantronics website but I suppose that's exactly it. I'll shop around and see if I can't wrangle it out of them. https://amazon.com/s/ref=bnav_search_go?url=search-alias%3Dmobile&field-keywords=savi+700 ~$220 on Amazon. The 5 different models are all the same with the exception of the included earpiece style. Personally I have the 730 style. I can confirm it is very good. I like that I can use it with 3 devices... hardwire to my desk phone, bluetooth to my cellphone, and USB to my PC. And if it is connected to your PC via USB, you can run the Plantronics Hub software which lets you change a bunch of settings easily and update firmware if needed. If you are going to use it with a desk phone you will need the appropriate EHS interface cable. Plantronics makes several different EHS cables that interface with just about every type of business deskphone out there.
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Jan 18, 2018 19:17
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The Jabra 9400-series is the same: https://www.jabra.com/business/office-headsets/jabra-pro-9400 Similar features, similar price point. Have a couple of them in the office here and haven't had any complaints.
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Jan 18, 2018 19:26
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Headset talk! I had to go with the CIO at a company to tell our sales call center folks no more wireless radio headsets. Their management had been giving them out as incentive prizes without consulting IT. They huffed and puffed and then we played back call recordings we took after we tapped into the unencrypted calls being broadcast out into the parking lot. Oh is that a credit card number in our recording? Next day all the wireless headsets were gone and telecom was helping them find suitable wireless headsets that had proper security for the whole sales team.
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Jan 18, 2018 19:32
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The Fool posted:The Jabra 9400-series is the same: We have 40 of these or so. Work great. No interference. They work when you're on the shitter.
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Jan 18, 2018 19:34
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The Fool posted:The Jabra 9400-series is the same: Used those for a good while, agree they're very reliable, as long as you don't need to use them for general desktop audio/music. The ability to pair a secondary headset for listen-along to a base is also great for training etc. Currently using a Plantronics Voyager UC headset, and just can't recommend it. While the features, range, comfort, and sound quality are great, the reliability is terrible. It randomly stops working for no obvious reason, or the sensors or buttons stop working properly or freak out, it gets massively confused whether it's supposed to be muted or not, sometimes just fails to actually get an audio link even though everything looks right. It also tends to be really difficult to get to pair with the receiver. Many failure modes can only be fixed by rebooting the computer, just turning off the headset isn't enough, nor is unplugging the receiver or restarting the softphone. Do Not Buy.
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Jan 18, 2018 19:49
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When I worked helldesk we had plantronics headsets, I could walk around 50-60' away from my desk to our dock where I smoked and still hear and be heard very clearly 10/10 would troubleshoot and smoke again. (not bluetooth garbage tho, anything bluetooth is going to have a range of 10-20' at best)
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Jan 18, 2018 19:57
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stevewm posted:https://amazon.com/s/ref=bnav_search_go?url=search-alias%3Dmobile&field-keywords=savi+700 Thanks  I'm really hoping I can eke this out at some point, especially if they just dumped however many thousands into dozens of new phones.
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Jan 18, 2018 20:27
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Langolas posted:Headset talk! I had to go with the CIO at a company to tell our sales call center folks no more wireless radio headsets. Their management had been giving them out as incentive prizes without consulting IT. They huffed and puffed and then we played back call recordings we took after we tapped into the unencrypted calls being broadcast out into the parking lot. Oh is that a credit card number in our recording? How much were you able to skim off before the change?
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Jan 18, 2018 20:27
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D34THROW posted:Thanks Also, if you get one, use the Plantronics Hub software and change the audio bandwidth settings to Wide. For some reason they ship it defaulted to Narrow band audio... It will warn you that it will affect battery life, but I still get all day usage out of mine on wideband.
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Jan 18, 2018 21:15
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Bigass Moth posted:There was also a picture posted of the computer's password on a post-it note
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Jan 18, 2018 21:29
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...thanks Macaroni, now I have to change my password. 
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Jan 18, 2018 21:35
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The Macaroni posted:I could see my way to a kind of forgiveness if the password were 256 characters long, including dozens of special/numeric characters. But it's always something like *********. oh hey that's a cool forums feature, automatically protecting passwords!
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Jan 18, 2018 21:37
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Judge Schnoopy posted:oh hey that's a cool forums feature, automatically protecting passwords! hunter2 EDIT: Wait it's not stars for me.
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Jan 18, 2018 22:21
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The Macaroni posted:I could see my way to a kind of forgiveness if the password were 256 characters long, including dozens of special/numeric characters. But it's always something like Sentinel7. at a certain point I don't understand why enterprises don't use password managers. The one we use in my company is literally free aghhhhhh E: I know that the answer is "lol government IT" but still
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Jan 18, 2018 22:24
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Cat Army
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Inspector_666 posted:hunter2 It's a forums thing, try it with your SSN, or credit card number. 567-68-0515 See?
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Jan 18, 2018 22:26
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Inspector_666 posted:hunter2 Of course not, it's YOUR password. All stars over here...
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Jan 18, 2018 22:26
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The Iron Rose posted:at a certain point I don't understand why enterprises don't use password managers. The answer is "It's too complicated I can't learn all of this computer stuff!"
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Jan 18, 2018 22:27
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Zamboni Apocalypse posted:It's a forums thing, try it with your SSN, or credit card number. Okay, the "flood the forums with stars" thing is getting OLD. Stop trying to self-doxx.
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Jan 18, 2018 22:27
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420-69-7175 It didn’t work.
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Jan 18, 2018 22:27
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22 Eargesplitten posted:420-69-7175 Okay, that is YOUR personal information, so you can see it. COME ON, PEOPLE, we are supposed to be professionals here and not AOL users. Think for a second!
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Jan 18, 2018 22:29
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The Iron Rose posted:at a certain point I don't understand why enterprises don't use password managers. Inspector_666 posted:The answer is "It's too complicated I can't learn all of this computer stuff!" It's 40% each of these and 20% not trusting anything that hasn't been summarily folded, spindled, and mutilated to fit their security requirements. It's like the (short-lived) attempt I made to put all documentation for a gov't program in CA onto an internal limited-access wiki which was shut down with a "MS Word docs in Sharepoint is good enough".
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Jan 18, 2018 23:46
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So, I'm like 60% sure I know the answer, but does Outlook keep timestamps of when contacts were added/modified? And how can they be accessed if it actually does.
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Jan 19, 2018 18:05
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Avenging_Mikon posted:So, I'm like 60% sure I know the answer, but does Outlook keep timestamps of when contacts were added/modified? And how can they be accessed if it actually does. Should be able to change to a list view and add the columns that show creation/modification date.
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Jan 19, 2018 18:08
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Dick Trauma posted:Should be able to change to a list view and add the columns that show creation/modification date. Hell yes. That's the step I was missing. THANK YOU. Edit: Our Mail guy said that timestamps weren't available, which I was sure was wrong until he said it, and I was like "maybe it actually doesn't? That would be weird though." Bunni-kat fucked around with this message at 18:16 on Jan 19, 2018 |
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Jan 19, 2018 18:09
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Keep in mind that Outlook often has some curious ideas about what constitutes a modification. Over the years I've seen some frustrating stuff when I was asked to do advanced work with large contact lists.
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Jan 19, 2018 20:58
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I'm just happy I was able to get the modified field at all. The next trick was exporting the data, as the modified field doesn't appear to be an option on the regular export function. HOWEVER! Had the user sort by modified, and then just copy and paste the poo poo in the date range they were interested in. Worked beautifully.
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Jan 19, 2018 21:28
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Dick Trauma posted:How much were you able to skim off before the change? I was just happy to win the battle against sales. We then replicated results for keystrokes off some wireless keyboards that didn't fall into standards and really made them mad. This also led to one guy getting monitored for porn usage and eventually being poo poo-canned
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Jan 19, 2018 22:04
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Got a call today about someone having trouble with their email which is most of my life since lawyers go mental without their email. Was sounding like the usual locked account blah blah blah so went to go unlock it in AD and couldn't find it... That one got shot up the chain very very quickly. Looks like they're trying to figure out how the hell that happened. We don't delete accounts for quite a while after someone leaves and we weren't up to any sort of cleaning up of AD, just randomly bye account!
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Jan 20, 2018 02:47
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LethalGeek posted:Got a call today about someone having trouble with their email which is most of my life since lawyers go mental without their email. Was sounding like the usual locked account blah blah blah so went to go unlock it in AD and couldn't find it... hopefully you have AD recycle bin enabled? though I'm not sure how that works in regards to exchange, I know O365 has a recycle bin and items stay in there for 30 days (I believe 30 days) unless you powershell it away.
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Jan 20, 2018 07:25
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MF_James posted:hopefully you have AD recycle bin enabled? though I'm not sure how that works in regards to exchange, I know O365 has a recycle bin and items stay in there for 30 days (I believe 30 days) unless you powershell it away. Even if AD recycling is enabled, I’d want to know how it happened. Get an audit and all that rot.
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Jan 20, 2018 16:11
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MF_James posted:hopefully you have AD recycle bin enabled? though I'm not sure how that works in regards to exchange, I know O365 has a recycle bin and items stay in there for 30 days (I believe 30 days) unless you powershell it away. Even better if it’s 0365. Yo don’t even have to restore the ad object, simply create another with the same upn. It will merge with the o365 email and will show up as it was. Ran into the issue of Some one deleting an ad object and then a new employee starting if the same name 3 weeks later. She was really confused why her email had a years worth of email in it.
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Jan 20, 2018 17:39
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Yeah someone got the account back fast, it's totally turned into ok how the gently caress did that even happen.
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Jan 20, 2018 17:43
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Sickening posted:Even better if it’s 0365. Yo don’t even have to restore the ad object, simply create another with the same upn. It will merge with the o365 email and will show up as it was. 
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Jan 20, 2018 20:59
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Ghostlight posted:In my experience this banishes the o365 accounts to the nether-realms, requiring powershell destruction and exports Maybe it use to or something? The SMTP address only has to match in a sync'd environment for the mailbox to attach. It certainly doesn't overwrite anymore. The original ad objects don't even have to match. I thought it was bizarre myself and kind of a security hazard.
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Jan 20, 2018 21:16
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Avenging_Mikon posted:Even if AD recycling is enabled, I’d want to know how it happened. Get an audit and all that rot. Well if you have advanced auditing turned on, you can! If not, tough poo poo (probably). Sickening posted:Even better if it’s 0365. Yo don’t even have to restore the ad object, simply create another with the same upn. It will merge with the o365 email and will show up as it was. Yeah I worked with O365 support a few weeks ago and learned about this, although a different use case, pretty nifty stuff.
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Jan 20, 2018 22:10
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Time to christen the new thread with more bullshit from my bullshit life. I am truly in hell. I am floundering, drowning, over-stressed, overworked, and walk in each day dreading that I will be fired for things beyond my immediate control. A few things to have come up since last we met: - There are no plans to rehire my employee position. I remain a one-man shop for technically an entire school district. - When I first started this job two years ago, I was tasked with disposing of a large amount of obsolete equipment. I scheduled pickup of the equipment to be carted off and recycled and my employee, the inventory coordinator, and myself witnessed it being carted off. State inventory audit was last month, and all of that disposed equipment was still on my inventory list. This has spiraled out of control as the inventory coordinator insists the pickup never happened, despite there being paperwork proving it did. She just neglected to remove it from the system OR file the disposal with the state. Currently, this is under investigation and either she or I will be fired for it. I have recently discovered that this exact same situation is why the previous TC quit. They tried to stick him with $20k worth of "missing" equipment that was erroneously left on inventory after disposal. - We received a sizable grant to purchase new computers for all of our academic buildings/labs. I told the grant supplier 6 months ago that my safe estimate of one year before everything is fully in place and operational. I was told two weeks ago I have until February 1st. Part of this involves upgrading our windows licensing for new versions of server and to include Windows 10. This process has been locked in stasis for over a month because Microsoft assigned the volume licensing account to a dead person and the vendor won't grant anyone access until he verifies himself that he is actually dead. - Our web filter expired the first of the year. Well, that was the scheduled date. It actually got cut off halfway through December, which gave me about 12 hours to configure, deploy, and activate a new web filter. This has still not fully been set up, as we are a BYOD campus, all personal devices must manually install a certificate for SSL decryption. No one wants to do this because then I can see their traffic. In addition to the certificate, users are now required to log into the new web filter with their network credentials every 8 hours. No one can ever remember their usernames (first initial, last name, gently caress you), so they just ignore the login screen and then send in 20 tickets about how they can't access the internet. Students have resorted to just using personal hotspots instead of school wi-fi, because the new web filter is actually blocking things. Emails complaining about the new web filter come in daily to my boss, with a majority of students claiming that "no one likes or trusts Mr. Larchesdanrew." My confidence and feeling of self-worth has never been higher. - Two weeks ago I was tasked with converting a conference room into a WEB conference room, which involved installing a computer, mic, and webcam. I took the opportunity to renovate the room, tech-wise. I drilled a hole through the conference table so cables could be run through, instead of over the side, and all cabling was properly routed under the floorboards and secured to the walls with new conduit. Everything looks pretty spiffy. The director now wants to take the conference phone on a trip with him, which will involve me undoing everything I just did. Why does he want a conference phone? So three people can call in and give five minute updates on their departments to our advisory board, instead of the advisory board just reading the updates like adults. - An employee was fired for hosting almost a terabyte of pirated movies on her network drive. Can't remember if I posted this one yet. - Our security camera system is 8 years old. It consists of 3 NVRs with four non-RAID 500GB HDDs each. They run XP embedded and lock up or just go down completely several times a day. Director yells at me constantly because the camera system doesn't work when we need it and I need to get us a new one, but director will also not approve spending money on a new camera system. "150 cameras in 8 buildings around the city? That shouldn't cost more than $5k, and that's all I'll budget for it." - I put out 60 iPads for math faculty to use. Purchasing apps must be done via Apple's volume licensing, but they only allow you to use a credit card. The comptroller has that card and insists that only she be able to physically purchase the apps. She forgets her login every single time and resets her password, which negates the tokens assigned to the MDM, which disables all apps on all iPads until a new token is installed. Director will also not approve spending money on an MDM so I can only manage one device at a time through Mosyle. On top of all of these things, I've got tech support, infrastructure upkeep, and administrative duties. It's all too much to handle on my own, but there's no end in sight. Meanwhile, the director just spent as much as my employee would have made in a year to take all the administration on a completely unnecessary trip to Chicago for a conference that offered no classes of use to 80% of them. My old job at the television station is available again and it's actually looking appealing. That place was not good, but this job is soul draining and there are no other positions in driving distance. I am a buffalo nas, and I'm almost full.
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Jan 21, 2018 13:09
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So, business as usual?
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Jan 21, 2018 13:40
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Basically.
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Jan 21, 2018 13:44
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Larches everything you listed is a good reason to quit a job, individually. But I also understand your specific situation preventing you from jumping to a different job or leaving the rear end in a top hat of a state you live in. I'm starting to get a better picture of the CEs origin story. Please don't let yourself become like the CE. If you can't leave, you can at least post here to get expert advice on dealing with your lovely boss and lovely projects. And start leaving detailed manifestos about the pitfalls of this place around your office / file server. The next guy will get a fun treasure hunt AND might avoid getting sued for disposed equipment.
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Jan 21, 2018 15:29
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Judge Schnoopy posted:I'm starting to get a better picture of the CEs origin story. This is my biggest revelation. I mean, the guy is undeniably the worlds biggest rear end in a top hat and a horrible mockery of a human being, but the way he interacted with coworkers is becoming more and more understandable; not defensible, just understandable. A bunch of personal ranting because I've needed to vent for a while: My issue is that I know exactly how to address the pitfalls and lovely projects. If I was given the opportunity to focus on one and only one at a time until it gets done, this would be a dream. And that's how it went when I had an employee. I could focus entirely on one thing and felt confident that the little things were being handled by the tech. Now I sit down to work on something and within 10 minutes a ticket will come in and I can either stop what I'm doing and address their issue or put it off and get hammered later because I made them wait. Every single situation that comes up is a catch-22. And so much comes up that I literally cannot address all of it. So many issues and requests have just fallen through the cracks because I honestly can't be in three different places at the same time. The result of that is that even coworkers and fellow administrators who had my back are now turning on me and filing complaints because their computer has been slow for a few weeks or I still haven't figured out how to install Cura in multi-user mode on a Mac or that darn VGA cable that needs to be re-run through the ceiling because the teacher's desktop monitor is green hued. All of these things that should be handled by a tech while I figure out the proper way to configure FOG so I can deploy images to all these new computers (which, by the way, I have to assemble one by one in an auditorium that constantly has classes being taught in it) or be able to sift through endless logs of web traffic to pick out sites that need to be whitelisted or any other number of things. It's just. gently caress me; I'm only one person who can't even put in extra hours because I'm a single parent and I don't get paid enough for babysitters. Also, the position at the television station has been filled. How loving sad that that was the light at the end of the tunnel I've been aiming for 
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Jan 21, 2018 16:04
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