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Proteus Jones posted:
The only reason I answer anyone is that I hate voicemail even more than answering the phone. 
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Dec 5, 2018 18:28
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I’ve stopped being surprised at how many offices live or die by their fax machine in TYOOL 2018. Especially medical clinics and law firms.
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Dec 5, 2018 21:59
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Kaethela posted:We have a LOT of clients that insist on using their fax machines on our SIP services. gently caress analog adapters, gently caress fax machines, gently caress these people. Buy a POTS line if you're that dependent on lovely technology. We also have people that try to send efaxes to other efax numbers. Just send a goddamn e-mail at that point. Yyyup. FAX and SIP is a match made in hell.
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Dec 5, 2018 22:19
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Anyone else here work at a place that uses Tigerpaw as their CRM software? Goddamn their latest update is dogshit.
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Dec 20, 2018 06:22
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What’s your record for longest single conference call? Mine is 7 hrs starting at 5:50 AM It was supposed to be a quick network refresh job where we replaced the router and switch and installed a couple new wireless APs. But they had at least 4 or 5 sites calling in to the same conference bridge at once, and the remote tech was going through the ones where poo poo actually worked and getting them checked out before coming back to those of us at sites where poo poo wasn’t working and needed troubleshooting. I figured out myself within an hour or two that the problem was probably that it was a bridged connection and they hadn’t programmed the PPPoE login into the new gateway, but it was hours before I got the guy at the other end to try actually testing that and contacting the ISP for credentials, since he was helping everyone else first.
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Jan 15, 2019 21:12
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https://twitter.com/DCFurs/status/1087663240421593089
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Jan 23, 2019 03:52
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Thanks Ants posted:Had a demo of a VoIP deskphone today. The things run an out-of-date version of Android (6, January 2018 security patches), require people to log into their Google accounts as part of the setup process, download the actual phone application from the store, and give people free rein to install whatever apps they want, the thing is a sea of update notifications for 15 minutes after first booting. I do telephony stuff for a living and... the more advanced an IP phone is, the shittier it is going to be. You do not want the fancy-rear end latest-model IP phone, those are hacked-together poo poo piled on top of a rebranded android tablet that comes with a 500% markup but without a battery. You want a basic-rear end model or a plain digital phone that actually just works. I work with a lot of Avaya stuff, and their plain 9508 digital phones and 9608 IP phones are absolutely great. Their new supposedly cutting-edge stuff like the Vantage phones is complete poo poo and a pain in the rear end to configure too.
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Jan 25, 2019 05:48
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CitizenKain posted:Its not Avaya is it? We are testing a Avaya Vantage phone now and its a huge pile of poo poo. lol is it ever. 
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Jan 25, 2019 05:51
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Ghostlight posted:My first payslip of the year and I find out that I've apparently spent eighty hours of vacation time at work doing work Did you forget to submit all your time sheets or what?
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Jan 25, 2019 06:10
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Several Hundred Tickets Came In...
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Feb 4, 2019 22:25
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Canuck-Errant posted:Well, my sympathies. For living in T-bay, obviously I don't actually work for the phone company, so it's not really our problem, but we do get all the tickets coming in from the people whose phone systems or networks we manage wondering why their phones don't work. From what I hear the city crew completely severed a conduit carrying major fibre and copper links when they were trying to dig up a busted water main with a backhoe. I don't envy the line guys who have to try to fix that -- since there's still a broken water main there. And it's snowing.
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Feb 4, 2019 22:52
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Latest update: “flushing ice and water from ducts from each manholes. More updates to follow.” Someone’s having a fun day.
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Feb 5, 2019 19:51
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HP laserjets used to be indestructible. The laser jet IIIs and 5s from the mid 90s were built like tanks, and a lot of them are still running today.
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Feb 7, 2019 22:17
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wolrah posted:There is no such thing as a good scanner either. Only bad and less bad. TWAIN drivers are often worse than printers. Evil lies everywhere paper and computers interact, especially if some rear end in a top hat has decided to involve a modem as well and make a fax machine out of it. I’ve long since stopped being surprised at how many businesses still live and die by their damned FAX machines. The worst though is when they have the fax line running through their PBX or over a SIP trunk just to add layers of things which could go wrong.
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Feb 8, 2019 14:19
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I’m *still* getting service emails about them re-splicing copper lines after The Backhoe Incident a week ago.
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Feb 12, 2019 17:07
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768 copies of the same Ticket came in... Fix your email notifications Telus, Jesus Christ.
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Feb 20, 2019 15:31
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Bigass Moth posted:I’ve never found a use for Numlock other than driving me crazy thinking my keys weren’t working. Turning off Numlock is useful for enabling 8-directional keyboard unit movement in Civilization games.
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Feb 25, 2019 14:40
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https://twitter.com/ppathole/status/1100406765156327427?s=21
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Feb 27, 2019 15:38
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My inbox is currently filling up because a contractor sent us a ticket, our mail server sent an auto-reply to them confirming we got the ticket and will get back to them within 2 hours, their mail server took that as an update to the ticket and auto-replied with an update to the same service list which auto-replies...
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Mar 4, 2019 16:05
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lol now there’s a pissing contest starting over whose auto-reply is the broken one.
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Mar 4, 2019 16:16
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We appear to have halted at 364 messages. I haven’t heard who blinked yet. I think they finally just blocked our service+noreply@domain.ca address.
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Mar 4, 2019 16:34
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Renegret posted:hey I know this is like from a month ago but I had a coworker who was 10 minutes late to a meeting because he thought "a quarter after 6" meant "6:25" Did you troll him by scheduling the next meetings for “three nickels after six”?
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Mar 7, 2019 15:35
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my bitter bi rival posted:I am at an on-site and their IT guy is saying I need admin access to be able to install a certificate to my computer so I can access [our website] This is the point at which I just give up and tether to my phone.
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Mar 7, 2019 23:44
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Weedle posted:This is really the only good Dilbert https://www.youtube.com/watch?v=OPazyimiJx4
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Mar 22, 2019 01:40
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https://twitter.com/Foone/status/1103384684812255233
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Mar 27, 2019 05:33
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Oh boy, Avaya has announced they’re no longer going to sell ANY licenses for their phone systems that are older than release10. So any of our customers who bought an IP Office system years ago and are still on like 8.1 or 9.0, next time they want to say, add a single IP phone extension or something, they’re going to have to be told, yeah, that’s going to require another 2-3 hours of on-site labour, an upgrade license fee, and the phone system will have to be down for an hour so it probably has to be done after hours at overtime rates. And you’ll notice basically no difference after the upgrade.
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Apr 10, 2019 13:58
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Currently listening to my coworker try to convince a client to migrate to office 365 from... Incredimail.
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Apr 11, 2019 14:07
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Super Slash posted:What's wrong with this picture: Is that not even a v2 chassis? 
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Apr 12, 2019 17:20
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Thanks Ants posted:People who don't submit documents as PDFs don't deserve the job anyway My boss at my last job told me after I was hired that being able to follow the “please submit your CV as a PDF with such and such file name format” directions on the job posting was the first step of screening and he had junked a bunch of applications that didn’t follow them.
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Apr 17, 2019 17:20
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TIL that apparently if you have a wrongly encoded enough wav file playing as a menu prompt in Voicemail Pro, it will work fine a few times and then spontaneously double in file size and transform into a corrupted cacophony that sounds like an audio log from Hell.
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Apr 25, 2019 00:32
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Sheep posted:This reminded me of extension 666. You definitely want the volume turned down for this one. The glitch I had was much more literally hellish sounding. This was the first thing callers got when they called the main number. At very high volume.
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Apr 26, 2019 01:04
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Did you try turning her off and on again?
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Apr 26, 2019 01:33
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My company recently had a pissing match with Telus when our e-mail auto-responders got into a loop with each other.
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Apr 26, 2019 01:47
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https://twitter.com/swiftonsecurity/status/1126053389803118594?s=21
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May 8, 2019 14:02
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I like to imagine that the “official guidance” ended with the words “..., you utter knobs.” and a giant implied eye roll.
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May 8, 2019 14:04
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https://twitter.com/benhammersley/status/1128231713417646080?s=21
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May 14, 2019 14:29
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Data Graham posted:Everyone: "Monopolies are bad" 
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May 24, 2019 15:37
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GWBBQ posted:
https://www.youtube.com/watch?v=1EBfxjSFAxQ&t=117s
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Jun 4, 2019 22:19
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Thanks Ants posted:Getting word that somebody we look after might have started on a project, had a load of marketing created and built the brand of the thing they're trying to launch based on a domain name they do not own and had not made any enquiries about purchasing from the current owners I routinely run into the much smaller scale version of this with phone numbers. A company will have a bunch of DID blocks and they're set up so that employees' internal extensions match the last 4 digits of their direct line for convenience's sake. Like they own the block of numbers 555-123X and e.g. there's an employee with the internal extension 1236 and a direct phone line of 555-1236. Then they hire another employee, give them extension 1240, and print business cards for them listing 555-1240 as their number when the 555-124X block actually belongs to who knows who.
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Jun 12, 2019 00:33
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| # ¿ Apr 25, 2024 09:09 |
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There’s a great episode of the Allusionist podcast about the weird form of English that’s evolved within the European Union bureaucracy https://www.theallusionist.org/allusionist/fix-ii
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Jun 19, 2019 20:48
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