Register a SA Forums Account here!
JOINING THE SA FORUMS WILL REMOVE THIS BIG AD, THE ANNOYING UNDERLINED ADS, AND STUPID INTERSTITIAL ADS!!!

You can: log in, read the tech support FAQ, or request your lost password. This dumb message (and those ads) will appear on every screen until you register! Get rid of this crap by registering your own SA Forums Account and joining roughly 150,000 Goons, for the one-time price of $9.95! We charge money because it costs us money per month for bills, and since we don't believe in showing ads to our users, we try to make the money back through forum registrations.
 
Sickening
Jul 16, 2007

Black summer was the best summer.
https://twitter.com/saffronolive/status/1026067940867821568?s=21

Nexus of fate is going to rise a little more.

Adbot
ADBOT LOVES YOU

Sickening
Jul 16, 2007

Black summer was the best summer.

my cat is norris posted:

Wrong thread...?

Mobile app is so hosed

Sickening
Jul 16, 2007

Black summer was the best summer.

Corsair Pool Boy posted:

My company is doing a summer picnic thing which is neat, it's at some golf and sports park with some arcade games, volleyball, and lots of other stuff, which is neat.

It's from 2p to 6p on a Tuesday and for EMPLOYEES ONLY, which is incredibly dumb. I'm only going because it's free and I would be working the whole time anyway.

At least its working hours. I find I can't even stay for company paid happy hours if they aren't during office hours.

Sickening
Jul 16, 2007

Black summer was the best summer.

Thanks Ants posted:

At the possibility of sounding like captain hindsight - why do remote locations with no IT staff have infrastructure that needs backing up? Are they not a VDI candidate?


I was under the impression that VDI still sucks and might always suck.

Sickening
Jul 16, 2007

Black summer was the best summer.

AlternateAccount posted:

We did the math over about two years of repair/warranty data and found that extended warranties were actually not at all a good deal for us at our scale. I was slightly surprised. I still buy AppleCare on MacBooks, though.

"A good deal"

:laffo:

You don't buy these warranties for the "good deal". You buy them so you have less administrative effort applied to the blackhole that is workstation/server hardware.

Sickening
Jul 16, 2007

Black summer was the best summer.

SEKCobra posted:

Why the hell is someone getting fired over a work injury in a company with obviously lacking worker safety regs?
The dude shouldn't be doing any manual labor in a security room without a buddy, and it sounds like that is a orga fault.


Yes. Companies, pay your loving workmans comp claims and shut the gently caress up.

Was it reasonable to assume the company expects people to be working in a server room by themselves? Yes and that assumption is probably true for the majority for companies out there. Do you have rigorous safety training and policies against stools for server rooms? Probably not.

People get hurt in what looks like stupid ways all the time. It was done on company time doing company work. Accidents are going to happen.

Sickening fucked around with this message at 16:32 on Sep 17, 2018

Sickening
Jul 16, 2007

Black summer was the best summer.
And to expand upon that...

We have a receptionist that hurt herself really badly while decorating a Christmas tree in the lobby. She tripped over a gift, fell into the tree, and her legs were left kicking in the air as she tried to right herself. We caught the entire thing on camera and I personally exported the video so we could show her because it was hilarious. She however tore her ACL while doing it.

I remember talking to her about the video when she came back to the office and then her telling me how it was going to be super expensive for her to afford the surgery. I can't believe I had to tell her that no, she didn't have to pay for poo poo because it was her job to decorate. Nobody approached her to tell her this despite HR, Facilities, and executive management being involved. loving slimy poo poo. She inquired with HR and the comp claim was submitted and approved all hush, hush like. I am sure somewhere the company was required to do their part right away and report the injury to their insurance but failed to do so.

Sickening
Jul 16, 2007

Black summer was the best summer.

sfwarlock posted:

He is absolutely going to get covered for it, but at the same time there were several dumb things that were done here. Mind you, we can't quite point to the employee handbook and say "You failed to follow this line." (although we are looking over the OSHA rules on confined-space work (which I don't think apply, but IANAL)), partially because we don't have much of a handbook; but at the same time, he should have propped the door, he should have let me or someone here know where he was going, he's a pretty big dude and that stepstool may only have been rated for 200 lbs... there was not a lot of good judgment or foresight demonstrated here.

I think every org needs to go through something like this to see changes made; they are hiring someone to rewrite the (or, more likely, provide us with a framework for a whole new) employee handbook, cameras are going in, official stools are being ordered, and of course after this, orientation will be more in-depth.


1. It it the norm for employees entering a secure private area to go in multiples? IE, is this done every time?
2. He used a stool to get at something. Do you have a properly rated ladder or other equipment readily available to do whatever work he needed to be off the floor to reach? Was using whatever was available to him safe or unsafe the norm?
3. If he was to tell you he was going to that site change any of the above?

The employer defines what is suppose to be normal operating procedures for this stuff. If you don't make safe working habits clearly required and reasonably convenient you are going to have accidents like this.

Sickening
Jul 16, 2007

Black summer was the best summer.

Jaco posted:

An :siren: INCIDENT :siren: came in:

I love these types of requests. You don't know how to create content huh? That is cool. You do realize that support teams aren't here to show you how to do your job right?

Sickening
Jul 16, 2007

Black summer was the best summer.

ChubbyThePhat posted:

Ticket comes in: Email isn't working.

Alright that's weird. Yeah check that out mine just disconnected as well. Ask the Exchange guy what's up with the Exchange server.

"Oh one of the datastores just unmounted. It should be back up soon."

?????????????

Yeah , a data store unmounting isn’t a small thing.

Sickening
Jul 16, 2007

Black summer was the best summer.

dogstile posted:

Honestly this is my current issue with IT in general.

I seem to constantly find myself working for more than one manager. Please one, the other wants you to be fired because you're "ignoring them". You need to "prioritise" better but you bet your rear end if you don't "prioritise" exactly the way they want you too, they think you're useless.

Had the choice between sorting out an issue for the company owner or doing some small time data poo poo for my manager. Choose the company owner, manager got pissy, complained to company owner. Ok, cool, i guess. And they're wondering why i'm leaving, lmao

I don’t know if you have thought of this yet, but have you tried finding a job where you report to one person? Like I get something happening after you joining but since this has happened multiple times it seems like you aren’t asking this during the interview process.


Having multiple bosses is incredibly dumb and shows your org is loving stupid in a huge way.

Sickening
Jul 16, 2007

Black summer was the best summer.
I delight in the irony of your workplace telling you to take vacation before you lose while also telling you that you can’t take vacation.

Saying that, you jerks trying to take all your vacation in December without any preplanning is just lazy. Your bosses are also lazy to not check on your vacation Totals and let you know mid October that you need to make vacation plans now. If it came down to it, I would still let you take vacation and be understaffed over you simply losing vacation, but I would not be happy about you turning December into emergency vacation time due to year end.

Sickening
Jul 16, 2007

Black summer was the best summer.

Methanar posted:

I don't really understand the reasoning behind use it or lose it PTO. You have a job so clearly at least someone thinks you're providing at least as much value as what you cost as an employee.

That cost including PTO. So why is it so bad to payout PTO rather than having people use it.
Aren't your sales people selling more stuff per day than the cost of paying out 8 hours of PTO

It’s a cost savings measure, plain and simple. It’s basically theft but stealing where your paycheck is less protected, your pto.

Pto that is accrued and is unused goes into the financial books and has a value. Companies that have carried that over before will have people keeping a ton of this in their books. Implementing the policy will guarantee they will steal back some of the pto for free from their employees at a huge saving the first year. It will also save them money each year after at a smaller benefit.

It’s also why unlimited pto is a nice shiny new toy companies play with that is a total scam. If nobody accrues days none of it is on the books. There is also nothing to pay out when an employee leaves the company in those states with higher protections. I would also assume places with unlimited pto have their employees take off less and they have this uncomfortable scenario of not being sure how many days is okay to take off.

Sickening
Jul 16, 2007

Black summer was the best summer.

Methanar posted:

If canadian newegg/amazon wasn't garbage and it were possible for me to buy a 2x3 monitor stand for less than like 700 dollars (just the stand lol) I would have done that.

Also macbook's only have like 3 ports to connect additional screens.

Go with the varidesk ones that are x2 instead. Best monitor arms ever if they fit your desk.

Sickening
Jul 16, 2007

Black summer was the best summer.
I killed a goose this year because it had this unquenchable desire to attack my daughter while we at the park.

Kicking the poo poo out if it more than once was not enough to persuade the drat thing. It even had the audacity to keep ignoring me and charging her. I am no professional kicker by any means but a person knows when they have kicked something squarely with all its might and I did it a few times. The drat thing was a terminator.

The drat thing was incredible tough to kill. Grabbing it by the neck and stomping it out should have been a simple thing for a bird. The amount feathers, blood, and feces that came out of this thing was insane. The scratches I sustained was not irrelevant either. My child goes from being terrified of being attacked to terrified that I am going full murder machine. It was no a no win.

From now on I see them at a distance I am just avoiding them.

Sickening
Jul 16, 2007

Black summer was the best summer.

Darkman Fanpage posted:

Hi you sound like a psychopath. Maybe next time just leave??

Its almost like the quote answers the question.

Sickening
Jul 16, 2007

Black summer was the best summer.

chin up everything sucks posted:

Why would watching other people play games make you LESS bored?

Why do you like this thing I don’t like! Like the things I like!

Sickening
Jul 16, 2007

Black summer was the best summer.

Thanatosian posted:

We began having a bunch of remote workers this week. We've gotten three or four calls that are "my phone and this software that is incredibly sensitive to any sort of network interruption aren't working." "Well, are you having any other network issues?" "No, Netflix is working fine."

I have a sr employee with the title of “network architect”. He is a guy who is strictly against traffic shaping and or qos. His reasoning is that it puts needless load on network equipment which are tasked with doing those functions. Currently the network overhead is minimal and nothing is under load as far as cpu/mem go

I asked him where this function should live and he wants it at the endpoint level. Endpoints meaning workstations/servers by web policies and other proxy poo poo. I explained to him that blocking high bandwidth sites is or something executive leadership wants at the moment. They have directly this shaping/qos line as the alternative they want to try first. He has a point that I somewhat agree with (we shouldn’t have Netflix available in the first place) but when leadership asks for a reasonable alternative who am I to say no.

He didn’t directly tell me no, but he functional told me no. Why are employees this dumb?

Sickening
Jul 16, 2007

Black summer was the best summer.

Biggz posted:

When I worked at an MSP I had a ticket complaining about VoIP disconnections while talking to a guy on a mobile... on a train. :suicide:

Edit:


By the time traffic from these websites have hit your firewall / network whats the point in slowing it down any further? It's already gone through the "slower" link. Are your switches at capacity? I dont really work with networks any more but that seams reasonable to me. Am I being daft?

The slower link is after your edge unless something is really hosed up. The thinking is that you make sure that thing go through your edge at certain priorities so that if something has to take a quality hit at lack of bandwidth, it’s your nonbusiness poo poo.

Sickening
Jul 16, 2007

Black summer was the best summer.

GnarlyCharlie4u posted:

My first second IT job was like this. Got hired at ~$37k for "helpdesk"
Turns out "Helpdesk" really means "you and 2 other people going to be working 80-90 hour work weeks just trying to keep these 12-20 companies afloat and 500+ employees employed."
I managed to do it for 3 years and I learned A METRIC FUCKTON mostly thanks to my 2 cohorts.

One guy moved on after about a year. They basically fired him by withholding his salary from our dept's funding. He and I wound up splitting an FTE (whatever the gently caress that means since we still worked 80 hours) and each had our salaries cut to $20k until he left about 6 weeks later, but I digress.

The other guy and I left at the same time to go work somewhere else and the entire company folded a few months later.
gently caress that place. I learned a lot but gently caress ever being worked like that again. It's beyond abusive.

You let them walk away with your money. If you lived in the states your states labor board would have prosecuted the case for you and got you your money + extra. That is highly illegal. Your employer is not allowed to let you work for free under any condition and they certainly can't change your pay without your consent.

In the US, an employer not paying you what you are already owed is one of the last things that is 100% protected.

Sickening
Jul 16, 2007

Black summer was the best summer.

Methanar posted:

Can he just be fired for no reason and offered the possibility of being re-hired at a different rate with a bunch of winking

Well, when your employer states they can no longer pay you the wages you agreed to, they can ask your permission to lower them. If you don't agree they are essentially laying you off (non-contractors) and deal with the issues of laying off an employee. If you are a contractor you have to agree to a new contract to continue. They just can't up and decide to pay you different when they feel like it.

Wage theft is common because people don't know their rights or believe that it isn't worth fighting for them. These companies are stealing from you because you let them.

Sickening
Jul 16, 2007

Black summer was the best summer.

angry armadillo posted:

I've just had "I am moving in tomorrow and I will move IT equipment first thing, theres only 3 computers and a phone to sort so an easy job you can do ASAP"

Right sure I'll just jump right to that shall I? Nope.

Nothing about moving workstation equipment is something I want my teams doing. The current office I work out of moves people very rarely, but when it comes up we have facilities moves everything. Its 2019, nothing involved in moving a laptop or a desktop isn't above the abilities of these guys to do.

Sickening
Jul 16, 2007

Black summer was the best summer.

larchesdanrew posted:

A can of worms came in:


Never typed "nope" faster in my life.

Incredible. It would probably take all of 5 minutes for someone to cast porn to it.

During a Zoom demo we did with a rep, she was presenting to about 30 of us through there conference thing. It had a free draw mode she could enable. She said "When I enable this, everyone draw something". I knew without a doubt a penis was about to be drawn and to my shock it was phalluses galore.

Sickening fucked around with this message at 19:41 on Mar 6, 2019

Sickening
Jul 16, 2007

Black summer was the best summer.

Spring Heeled Jack posted:

I had a MS rep message me on Teams today to ask if I wanted to close an Azure ticket I had open.

That was a bit shocking at 9am. Made me double check out external messaging settings, though I suspect MS is whitelisted on the back end.

I would be a little upset that the person was contacting you on a platform you hadn't authorized. Its just as weird as them sending you a linked in message to update you on your tickets status.

Sickening
Jul 16, 2007

Black summer was the best summer.

Judge Schnoopy posted:



The sprinkler head menacingly watching over the whole room

You mean the weight bearing sprinkler?

Sickening
Jul 16, 2007

Black summer was the best summer.

dragonshardz posted:

Whoa now, pump the brakes on that.

Is this like backseat modding inception?

Sickening
Jul 16, 2007

Black summer was the best summer.

afflictionwisp posted:

Many tickets came in because a senior engineer made a dumb change, unannounced, on something that he had no business touching that has brought down all services for the whole company. Multiple hour outage, still cleaning up.
Can't be more specific because dude's a goon. Dude routinely makes an otherwise cushy dream job into a mountain of bullshit. That's my story.








gently caress you, man.

Wasn't me!



:agreed:

Sickening
Jul 16, 2007

Black summer was the best summer.

GreenNight posted:

Who the gently caress would sign off on that? Does HR get bonuses if they take money away from employees?

You would be surprised to learn that in fact savings in payroll are tied into HR bonuses more often than you might want to know. So when a vp of HR sends something like that, the vp is looking to take away money from other people to give themselves a bonus. Gross in every way.

Sickening
Jul 16, 2007

Black summer was the best summer.

Merijn posted:

Just overheard a manager answer a new sysadmin: "why yes, we are using the free version of TeamViewer here." He wasn't even that surprised.

Theft is cool and good. I also really enjoy the security implications.

Sickening fucked around with this message at 15:32 on Jun 12, 2019

Sickening
Jul 16, 2007

Black summer was the best summer.

GreenNight posted:

I had nothing but issues with AnyDesk for some reason. Team viewer just seems to work.

TeamViewer use to be such a great product. They have jumped the shark with licensing and now made it such a pain in the rear end for home use.

Sickening
Jul 16, 2007

Black summer was the best summer.

GreenNight posted:

Maybe I haven't been hassled yet by their sales team. We have a paid license that we use for our external employees, but I have a free home license I use to connect to my home laptop.

Well good luck. They started blocking me accessing my home machine from my phone because "we have detected blah blah blah". They send you a form to fill. Work to home is covered in their free license. I filled out the form and have heard nothing for months.

50 bucks a month for personal use is insane.

Sickening
Jul 16, 2007

Black summer was the best summer.

Sefal posted:

Wait they hosed with team viewer?
I remember they had to option to choose for home use or business. And it was free if you just said personal use


well rip teamviewer

Well it will work until it doesn't. When it stops working you are screwed because nobody will respond to your tickets for free license issues.

Sickening
Jul 16, 2007

Black summer was the best summer.

stevewm posted:

Our web based time clock just went down..... 5 minutes before lunch breaks start for a lot of our employees.

Move everything to the "cloud" they said... it will be more reliable they said....

Not all clouds are created equal. What "cloud" is yours in?

Sickening
Jul 16, 2007

Black summer was the best summer.

stevewm posted:

Its run by a large software company some here may know... Epicor. I don't know if they run it themselves or have it on Azure, AWS, etc...


I was on their live chat support (they provide no phone support for this particular product). And their live chat went down too... So the guy I was chatting with called me. He sounded a bit frustrated. Sounds like they have some major issues going on.

Even better. Your vendor and cloud are the same people and there is no better outage to have. Be sad about it all you want but there just is no better way. Nothing is outage free.

Truga posted:

Yeah, I prefer to just fix poo poo and keep shitposting. I really like being able to say "welp, not my problem" but the resulting nagging about the problem that's not mine is more annoying than having to take a few minutes to fix some poo poo.

Plus, cloud poo poo is often loving expensive once you're past only a few users. For that kind of cash I get to buy a ton of really cool hardware to janitor when bored.

If someone has to break (everything breaks) I would prefer to not own it.

Sickening
Jul 16, 2007

Black summer was the best summer.

RFC2324 posted:

poo poo, I am not reliably safe to drive. I am not risking my life by driving into work while I am dissociating, and if they have a problem with that I'll just have to lawyer up.

I doubt I will, I accidentally got the HR director involved and he's being super cool about it, so hopefully they see its in their own best interest not make the allowance.

Good luck. If some old fucker in the c suite wants butts in the seats while he puts in his 20 hour work week, he is going to get it. If you are going to hold your ground, prepare for the worst.

Sickening
Jul 16, 2007

Black summer was the best summer.

Neddy Seagoon posted:

There is a magical phrase that even c-levels respect; "Open to liability".

I don't think working from home has a lot of protections unfortunately. I would also not overestimate an executives fear of liability either.

Sickening
Jul 16, 2007

Black summer was the best summer.

Proteus Jones posted:

Christ, what hellscapes do you all work at?

And before you say, "welcome to America", I work in the US as well and have never experienced this level of hostility to accommodate people who need it.

There is a limit to what employers will reliably accommodate. While I definitely see there is special cases where working from home would greatly help people to work more effectively that need it, its still considered a perk and not a right for most places.

I don't really see that as hellscapish. Dumb? Petty? Inefficient? Absolutely.

Sickening
Jul 16, 2007

Black summer was the best summer.

Arquinsiel posted:

When I went back to college I went directly into "industry work placement year" and the lecturer organising the class told everyone to sit at the front because they didn't want to shout. They then proceeded to talk about "the real world" in the way that lecturers do. Having been in two weeks prior I just walked out, and when I was called on it I pointed out that "in the real world" I'd be dropping the lecturer's company for sending a shitheaded employee to do a job for me.

Needless to say, I did not get a placement :v:

Did everyone stand up and clap? Did the Dean high five you on the way out?

Sickening
Jul 16, 2007

Black summer was the best summer.

cage-free egghead posted:

For whatever reason I have users on one specific floor that are experiencing those issues while the rest of the company is fine :iiam:

Services are just degraded and sporadic. Hit or miss. It sucks but it’s also not that big of a deal.

Adbot
ADBOT LOVES YOU

Sickening
Jul 16, 2007

Black summer was the best summer.

Renegret posted:

I'm fine.

My coworker, on the same network who sits right next to me, is not.

That is what we are seeing too. Although it just cleared up for us about 10 minutes ago. It was random who had issues.

Our skype voicemails were completely down for all throughout though.

  • 1
  • 2
  • 3
  • 4
  • 5