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pr0digal
Sep 12, 2008

Alan Rickman Overdrive
My commute is...weird.

I moved to a different state but stayed with the same job as it was semi remote anyway. I spend every other week in NYC and do a string of client visits and I work from home otherwise.

On the plus side I'm racking up the Amtrak points but it's getting super draining.

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pr0digal
Sep 12, 2008

Alan Rickman Overdrive
I've ran into this recently too. A client is using a piece of software that has a Ruby component and apparently when Ruby crashes it doesn't release the application log files and leaves a massive crash report on the system.

Also the server has a 50 gig drive, so it's not just the software's fault :v:

pr0digal
Sep 12, 2008

Alan Rickman Overdrive
I finally decided to (attempt) to make the jump from systems engineering (storage, linux, various other things as needed by clients) to security. It's for an analyst position and since I already do a fair amount of "this is acting weird please figure it out" analysis I'm fairly confident in the shift. Plus I have my CCNA Cyber Ops and had my Security+ though I know certs don't really equate to experience.

I've gone through two phone interviews and four in person interviews so far and should be hearing back about the position this week.

I don't mind my current job (save for the hellish commute) but I've been wanting to pivot into security for a while and my current position doesn't give me that opportunity.

pr0digal
Sep 12, 2008

Alan Rickman Overdrive
Our response SLA is 1-2 hours depending on the client. Which was real fun sometimes until it was decided that as long as they got an e-mail saying we were aware of the case it was good enough!

Still have clients who put in a ticket, wait five minutes and then respond to the ticket asking why we haven't gotten back to them!!!!!!

pr0digal
Sep 12, 2008

Alan Rickman Overdrive

Ghostlight posted:

An employee pulled me aside to ask whether or not I could scrub sensitive, career-ending, information that implicates them in having made a dumb as gently caress decision from our system in case it goes to court.

:yotj: bicth

Do tell :munch:

I've been asked something similar before and my was response was "no", followed by "that's not how Gmail works anyway". People are dumb

pr0digal
Sep 12, 2008

Alan Rickman Overdrive
We're doing a server room move this weekend and we're now in the phase of "verify everything is up and do client cabling"

We talked the client down from doing four fibre runs per desktop to only two fibre runs per desktop. Yesterday we moved two racks worth of hardware, now it's a time to run a couple of hundred cables.

But on Monday I'll have an offer from a new company in hand :unsmith:

pr0digal fucked around with this message at 16:03 on Jul 22, 2018

pr0digal
Sep 12, 2008

Alan Rickman Overdrive

Thanks Ants posted:

Video editing suites it's pretty common to see fibre run out to the workstations to connect them back to a SAN, and then an ethernet drop for internet access, file shares etc.

Got it in one. Dual 16 gig fibre (channel) runs for SAN connectivity (though it's 8 gig at the client side). Then one connection for metadata and one connection for house network.

SAN is ~700TB with 7200 RPM drives.

In an almost complete 180 to what I do currently I got a job offer to be a security analyst at a cloud security company.

pr0digal fucked around with this message at 18:06 on Jul 22, 2018

pr0digal
Sep 12, 2008

Alan Rickman Overdrive

Sickening posted:

Video editing is a hell of a thing. I have personally installed like a dozen of these setups over the years and it’s shocking how it’s basically a requirement. It’s just a better option to having so much storage local to the desktop at all times.

We have a couple of clients starting to work in 4K (one futzed around with 8K steroscopic) and have deployed a few of the 32 gig brocade switches.

Largest single SAN volume I've deployed was around 1.6 PB for the DR with the production volume being 1.3 PB. That SAN is currently at 99% capacity and the client is looking into getting more storage.

Arquinsiel posted:

Grats on the :yotj: man. That's a similar path to what I hope to follow soon.

Thanks! I applied to the job on a whim and (per the internal recruiter) really made an impression. Apparently having 8 years of sysadmin/engineering experience can be helpful for a security analyst role.

pr0digal
Sep 12, 2008

Alan Rickman Overdrive
Got assigned to finish documentation on a project I didn't work on! Apparently my co-workers who did work on the project couldn't be bothered so it got punted to me.

:tif:

pr0digal
Sep 12, 2008

Alan Rickman Overdrive

Sickening posted:

Can you get me some coffee jeeves?

No but I can find a massive mistake in the config and fix it when I'm just supposed to be doing documentation

:smithicide:

pr0digal
Sep 12, 2008

Alan Rickman Overdrive
Signed the offer letter for a security analyst position :yotj:

Now to have the awkward conversation with my (understaffed) current employer!

pr0digal
Sep 12, 2008

Alan Rickman Overdrive

Steakandchips posted:

Why the hell is him not doing his job your problem? Push back on this poo poo.

Oh I made it clear that I didn't actually work on the install part of the project. Only to be told to do the best that I could because the client was requesting the documentation.

This is a constant issue with one or two people and I have brought it up multiple times.

But I just put in my notice so it won't be my problem anymore! :yotj:

pr0digal fucked around with this message at 17:46 on Jul 25, 2018

pr0digal
Sep 12, 2008

Alan Rickman Overdrive

spog posted:

Is it even possible to do all that poo poo without admin rights?


Probably because if you let them, people would connect 4 laser printers and a coffee machine to each power strip.

And attempt to print to the coffee machine because it would be on the network. Then put in a bunch of urgent tickets about it.

pr0digal
Sep 12, 2008

Alan Rickman Overdrive
My desk is currently a Pelican case in a server room.

I can't wait until I have a real desk again :unsmith:

pr0digal
Sep 12, 2008

Alan Rickman Overdrive
I just had a client argue with me about the behavior of loose fibre cables. Yes, sometimes they will show the LUNs but at the same time they could lose that connection at the drop of a hat!

It's almost like loose cables are a real thing that happens! :ughh:

Re: electrical chat. I killed a 20A circuit once by plugging 5X 4U RAID Arrays into it plus a 2U server instead of splitting the power. Oops :downs:

pr0digal fucked around with this message at 23:53 on Jul 31, 2018

pr0digal
Sep 12, 2008

Alan Rickman Overdrive

Partycat posted:

Are you just jamming the glass into some sort of data hole ?

What the hell is a “loose fiber cable”?

An LC-LC fibre cable that is not fully plugged into the port under the desk. Though I suppose yes, I am just jamming the glass into a data hole.

When they're at feet level people tend to kick them. I have a picture somewhere where it's just the connectors stuck in the port and everything else is sheared off.

pr0digal fucked around with this message at 01:02 on Aug 1, 2018

pr0digal
Sep 12, 2008

Alan Rickman Overdrive

Inspector_666 posted:

I'm 99% sure we've all razzed pr0digal about this before. Or else somebody else in here has also had end-user fiber connections.

Yeah you probably have, I know what I do (well did) isn't super common. But we don't install the fibre, we just support the SAN and do the cabling from the server room patch panel to the switches.

I too lament stupid decisions made by clients in regards to end-user connections. Like when the client ran dual fibre to every single desk but only ran dual ethernet to half of them. Now you might say "pr0digal, why do the desks need two ethernet connections?" which is a perfectly fine question. The answer is that the SAN solution that we install needs a private metadata connection that isn't routed along with a fibre-channel connection plus the house connection.

And since most of clients are Mac based it's dongle and adapter city! A lot of internal IT departments won't touch the stuff which is why we get called in.

pr0digal fucked around with this message at 02:44 on Aug 1, 2018

pr0digal
Sep 12, 2008

Alan Rickman Overdrive

That's the exact look we get from internal IT departments when we explain the requirements.

As an additional bonus the machine's can't go to sleep or else there will be data coherency issues because it's a file locking SAN!

I can't be the only person here who works with fibre-channel SANs.

pr0digal fucked around with this message at 14:20 on Aug 1, 2018

pr0digal
Sep 12, 2008

Alan Rickman Overdrive

GreenBuckanneer posted:

How is everyone else's monday going?

I had a client ping me directly about an issue he was having. When I asked him to put in a ticket he did....but it was devoid of any of the information I asked him to provide

One more week :smith:

pr0digal
Sep 12, 2008

Alan Rickman Overdrive

ponzicar posted:

Anyone who installs cloud2butt or something similar on a work computer is playing Russian roulette with their dignity.

Thankfully the customer I e-mailed at ibutt.com had a sense of humor. Come to think of it thankfully so did my boss.

The plugin got uninstalled shortly after that.

pr0digal
Sep 12, 2008

Alan Rickman Overdrive

AlexDeGruven posted:

IT Gun Talk:

At $oldOldJob, former Marine sniper decided to threaten his supervisor when he got reprimanded for doing something stupid. Full police escort out of the building.


Non-Gun Talk:

Our DockerEE environment, which was created by a barely competent dudebro with a knack for making GBS threads buzzwords onto senior-leadership desks has been making GBS threads the bed over the last 24 hours and taking down our front-facing Internet presence. This environment has also been compromised a couple of times by nasty actors because of said dudebro's barely-functional competence level.

Said dudebro jumped off the incident call because he was about to go on stage to give a presentation/panel at DockerCon.







On Docker container security.

Sounds like someone is on the fast track to management after he gets back from DockerCon

pr0digal
Sep 12, 2008

Alan Rickman Overdrive
If your company uses Salesforce you're probably about to have a very interesting day and outages.

https://www.reddit.com/r/salesforce/comments/bpq336/salesforce_enables_modify_all_in_all_user_profiles/

quote:

The Salesforce Technology team is investigating an issue impacting Salesforce customers who use Pardot, or have used Pardot in the past. The deployment of a database script resulted in granting users broader data access than intended. To protect our customers, we have blocked access to all instances that contain affected customers until we can complete the removal of the inadvertent permissions in the affected customer orgs. As a result, customers who were not impacted may experience service disruption. In parallel, we are working to restore the original permissions as quickly as possible. Customers should continue to check Trust for updates.
via https://status.salesforce.com/products/all

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pr0digal
Sep 12, 2008

Alan Rickman Overdrive
Nothing like going to open up Event Viewer to validate something with another team only to have it launch cmd.exe because you were testing out UAC bypasses earlier in the day.

I forgot the golden rule of running through something before you present it to other people. :eng99:

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