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AnonymousNarcotics
Aug 6, 2012

we will go far into the sea
you will take me
onto your back
never look back
never look back
Ugh. We were CC'd on an infinite loop between two other support desks. Anyone wanna take a guess how many tickets were generated?

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AnonymousNarcotics
Aug 6, 2012

we will go far into the sea
you will take me
onto your back
never look back
never look back
I much prefer normal hold music over hold music that stops every 30 seconds to play an ad from the company.

AnonymousNarcotics
Aug 6, 2012

we will go far into the sea
you will take me
onto your back
never look back
never look back
Does anyone who uses ZenDesk have advice on figuring out what the most common ticket requests are if we don't use tags very well?

Our tags are super vague (eg just the name of which platform) so I'm assuming there's no way to find out actually what people are asking without going through 10k tickets manually?

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