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Fyi, larches, your job sounds a lot like my job as retail management. I've got a million projects to do but not enough time to work on them. But oh, we're fully staffed at least to help customers so we won't be bringing in more people but I still have to get a bunch of major overhauls done in the next week or two.
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Jan 22, 2018 17:40
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Kurieg posted:While you're replacing equipment make a wreath out of old ram chips and hang it above your desk. e: Wait, that might be going in the wrong direction
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Jan 24, 2018 20:10
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Data Graham posted:Okay why has everyone apparently decided that "cyber" now means exclusively "cybersecurity"? Wait, really? That's a thing now? Because when I hear "cyber" the first thing I think of is 2000 era chat rooms and hot singles in my area.
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Feb 14, 2018 16:33
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Load bearing vga. I see grover decided to go into IT.
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Mar 2, 2018 18:11
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Mar 8, 2018 04:00
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cat o'five tails?
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Mar 11, 2018 01:49
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GWBBQ posted:A ticket came in: Did they check filterkeys?
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Apr 4, 2018 18:18
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gently caress it, just reimage the computer after class
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I didn't know Comcast contracted out to Abbott and Costello
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May 9, 2018 22:44
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PirateDentist posted:You've seen those recent Google Assistant demos right? It bought it's own account. That's going to be it's downfall. "Google, can you schedule me a haircut on -" "NO YOU SHUT THE gently caress UP DAD"
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May 13, 2018 07:01
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Now instead of searching forums for answers to queries, it'll just make an account and post directly.
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Started a job as Tier 2 support for a place that supplies internet to those apartments on college campuses that have the internet bundled in with them (amongst other places). Boy I used to hate "Gamers" but now I just really loving hate gamers. Regular calls about the nebulous "lag", slow speeds and dropped packets that suddenly all go away when I actually have them run speed tests and poo poo. I literally went through every link from this one dude's apartment to where our network ends and found nothing but all I get is "it's obviously your network's fault". It also sucks because I'm new to this so I'm also second guessing every decision I make which just makes it all the worse.
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Sep 20, 2018 05:29
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I learned tonight that it is an absolute travesty that this dude sometimes gets 100 ping in fortnite and just how can you expect him to play games with that awful latency, it's 2018 video games are a goddamned human right. This is going to be my "bitching about gamers" thread now, hope ya'll don't mind. Seriously, I do have other problem or dumb callers sometimes but the gamers are the most grating and most entitled. Garrand fucked around with this message at 04:58 on Sep 27, 2018 |
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Sep 27, 2018 04:55
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Our ticketing system went down so we talked to our internal IT where they told us to put in a ticket.
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Dec 17, 2018 23:08
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Hey buddy, I understand you've been having problems for 4 days but this ticket you put in is dated today and it's first come first serve. I actually took care of it but that's because I saw the case after the phones closed while skimming through cases for stuff I can fix without the resident, buried in a bunch of other tickets all put in today. Sometimes I wonder if people don't want to call in because they feel if it's a dumb issue or already being worked on we'll get mad or something but that's just me projecting since they then turn around and start bitching at our tier 1 that they've been down for days so it can't be anything like anxiety or shame
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Apr 19, 2019 05:02
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TITANKISSER69 posted:₲¤¤₴£€
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Jan 23, 2020 00:28
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PremiumSupport posted:Unfortunately with default Windows 10, this doesn't actually do what we all expect it to do. Powering down just hibernates the system, it doesn't even reset the uptime counter. To actually reset the contents of memory and give the system a fresh start, you have to select "reboot" from the power menu. I'm sure there's a setting or registry entry that can change this behavior though. I believe this is the Fast Startup feature, you can disable it in the Define Power buttons menu (it's just a checkbox).
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Feb 11, 2020 22:31
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Doing support largely for college kids home internet I've learned to be extremely specific. "So if you look at your router, one end is plugged into the blue port labeled internet and the other end is running and plugged into the walljack, is that correct?" I mean, as long as their giving an effort, still periodically get people who immediately say yes and then I force them to go get me information off the router or something and then suddenly it connects. "Okay, seems like you're working now, good bye"
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Feb 11, 2020 22:41
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nielsm posted:Can you somehow make switches isolate a port from the rest of the network until it's using an address handed to it by DHCP. Cisco has a feature called IP Source Guard that looks at the DHCP Snooping binding table and drops non-dhcp packets if it's not there. e:fb
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Apr 23, 2020 11:23
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larchesdanrew posted:Managed to talk them into a higher position as a lead tech. That sounds promising! Just remember there are dozens of complete strangers in the internet that are rooting for you!
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Jun 22, 2020 22:08
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All the hex letters can be reached by the left hand in it's normal position and the numbers with the numpad. The big advantage I can see with that is the colon so you don't have to move your hand for that.
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Nov 21, 2020 03:28
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'lean back while i shove this usb cable into your nose' 'poo poo, gotta flip it over, let's try it again'
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Aug 31, 2021 19:45
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