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How much will I hate my life if I try to learn Salesforce? They're looking for someone to use it as a Customer Resource Management tool, run reports for invoices and track projects. It seems like a trap, but not sure how much worse it would be compared to helldesk.
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Jan 9, 2018 17:39
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Today in "Why you should check your software patches on a test domain before rollout": our software deployment team rolled out a Malware Bytes update (ie: just let it pull from the update server from the actual company) and it completely hosed DNS on all the machines on our network. So we helpdesk grunts are seeing call hold times of 10+ minutes while we manually remote into each device and remove the software, and hope SCCM doesn't reinstall it tonight. at least we're getting catered lunch? I hope it's not pizza
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Jan 29, 2018 16:46
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