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I did initially check In the driver for the direct printer and the job type options had no mention of a Held Job type in there. On the 7830 web admin page, there was a setting under Properties > Printing for holding to a public queue but the new C9070 web admin page just doesn't appear to have this option anymore. If there isn't an easy method to do the held job queue, I'm thinking I'll probably have to transition everyone over to a Secure print setup and get everyone to setup their own passcode for the printer. I will need to set this up for a couple of specific users regardless.
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Feb 8, 2025 23:51
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Tweeter99 posted:I did initially check In the driver for the direct printer and the job type options had no mention of a Held Job type in there. On the 7830 web admin page, there was a setting under Properties > Printing for holding to a public queue but the new C9070 web admin page just doesn't appear to have this option anymore. Secure print is probably the way to go, can't you even integrate that with some RFID badges that they (might) already be using? I assume that's vendor/application specific but might be worth a look.
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Feb 11, 2025 12:16
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Peachfart posted:Always check your connections before you order parts. I trained several techs before I stopped being one and I had to hammer that in over and over. eh, it was a registration clutch I have no idea how much that is but as the only time I've taken the reg assembly out of a C405 (my own WC6605 I was gifted by a concessionaire) I never took the clutch off that so figured it might be that. Plus I can also send the parts back and (I think) they get reimbursed off the contract if I send them back as unused spares
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Feb 11, 2025 19:06
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We unfortunately don't have anything like RFID cards currently setup for our employees. I've gone ahead and done the secure print. Getting something like that would be a new setup for us which can be hard to get spending approval for but this would help grease the wheels. Thanks for the pointers all.
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Feb 12, 2025 07:06
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I need to replace our Brother HL-2270DW. This one has started jamming on every kind of paper, and I end up printing the same page 3-4x before getting one good page. The Brother HL-L2460DW looked like my best bet, but I won't buy it if I have to use a subscription. I run Linux; I can't use anyone's fancy subscription software-infested drivers, so that's not going to happen. So: Is the Brother subscription mandatory, or does anyone have any non-subscription options?
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Feb 23, 2025 04:21
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I use my Brother devices on Windows, Mac and Linux without any sort of subscription? That includes for toner. Certainly not for drivers. Are you referring to this subscription program?: https://www.brother.ca/en/refresh
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Feb 23, 2025 05:27
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Rooted Vegetable posted:I use my Brother devices on Windows, Mac and Linux without any sort of subscription? That includes for toner. Certainly not for drivers. Yeah, that one. My old Brother printer doesn't need a subscription at all, and I don't want anything that needs one. I have seen multiple people burned by HP and then when I see that same program all over every new Brother-- it's concerning. Especially as I go through reviews and see "it's optional" turn into "it's not optional" in the more recent ones.
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Feb 23, 2025 14:28
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My suggestion is to buy an older model, refurb etc without it. I'm fine with my MFC-L2750DW for instance. But here your goal is to ride out the lunacy and give yourself a few years for Brother to either change their minds or another competitor to scoop up the "I'd rather just buy a toner cartridge every so often" market.
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Feb 23, 2025 16:59
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Hmm, maybe I should try to find a fuser unit since that's where it is jamming (prints half a page just fine, paper gets caught on something and crumples up the rest). I've cleaned all the rollers and parts I can reach without taking the sides off, and if I'm going to take those off I might as well do the fuser. (I've built multiple PCs; looks like an annoying but doable job.)
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Feb 23, 2025 17:54
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Good news/bad news: Good: I got a new Brother HL-L2460DW, and it did not make me sign up for the subscription program. It prints, though it doesn't like vellum, and I have to hand-feed it with the manual slot (HL-2270DW was fine with it). Bad: The new printer's margins are off. Everything is printing to the left and down of center. I am printing images and vectors to assemble that require those margins to be even. If there doesn't seem to be a way to do it, and I can't get Brother to warranty it, I'm going to see if I can sell it to someone who just needs it for text and find a fuser unit for the 2270DW to see if I can get it to work again without jamming. Any ideas about adjusting the printer's margins itself? They are off when printed from any device, consistently.
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Feb 23, 2025 23:07
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did you try a test print before you fed loving calf skin through the thing lol
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Feb 23, 2025 23:14
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Arivia posted:did you try a test print before you fed loving calf skin through the thing lol It's fake vellum! And yes, this prints on normal tree cellulose paper. The old one didn't print without jamming at all, though it'd been doing the tracing vellum fine for years. All the paper's specs within the limits. Manual feed is annoying but it works, and I can source other paper in the meantime. ANYWAY I fixed the off-center printing for the Brother HL-L2460DW. The manual is useless, so I found the service manual. One of the on-printer menu options (if you go down deep enough) adjust the X & Y offset in dots (assuming a fixed 300 DPI). I was able to shift everything over enough to center properly. Thanks for talking me through a print crisis. Printers are terrible.
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Feb 23, 2025 23:41
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You are using a type of substrate that I guarantee is not supported by the printer and complaining that it isn't working properly out of the box. It isn't the printer at fault here.
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Feb 24, 2025 05:09
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I filled my gas car with diesel and the loving thing stopped working! It worked in my last car.
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Feb 24, 2025 05:10
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This thread just taught me that I can't print an unbroken linen print floor to ceiling tapestry on a home office laser printer.
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Feb 24, 2025 05:51
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He's talking about tracing paper, which isn't too weird a material to print on. But yeah modern feed mechanisms IME do not like anything but standard paper. I feel like older laserjets would have no trouble with thick sticker paper or envelopes going through the entire paper path. legitimately surprised you could find a way to manually alter offsets, that's the kind of thing that keeps me recommending Brother gear.
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Feb 24, 2025 06:36
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If I was printing on tracing paper, I'd just set the media in the tray to either transparencies or the thinnest paper type it has. God knows I had to do it when one customer was repeatedly printing on custom cut A5 with a hole in the middle which always caught on a sensor
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Feb 25, 2025 10:15
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Brother denies using firmware updates to brick printers with third-party ink
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Mar 6, 2025 19:27
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If you're buying a colour laser then the cost of original toner needs to be factored in, the third-party stuff is always poo poo. Do what you want for inkjets and mono laser though.
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Mar 6, 2025 20:13
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quote:3-year-old Reddit post sparks uproar quote:On March 3, YouTuber Louis Rossman posted a video saying that “Brother turns heel & becomes anti-consumer printer company.” The video, spotted by Tom’s Hardware, has 163,000 views as of this writing and seems to be based on a Reddit post from 2022. In that post, Reddit user 20Factorial said that firmware update W1.56 caused the automatic color registration feature to stop working on his Brother MFC-3750 when using third-party cartridges. user comment posted:So, this whole story is about something that can't be verified and is based upon 3 anonymous users from the internet...and checks notes, from 3 years ago. Uh, okay, I guess.
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Mar 6, 2025 21:28
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The printer industry only has itself to blame for it seeming plausible
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Mar 7, 2025 02:57
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My old Canon Pixma has progressed from "doesn't work because the paper feed jams and it always thinks the ink tanks are empty" to "won't power up at all." In a way I was relieved, thinking this would be an opportunity to find a printer that actually works this time without spending an hour loving with it every time I need it. So I'm a little bummed after two days of reading uniformly awful reviews of Canon, HP, and Brother products and failing to find one I have any confidence in. Every brand seems to have serious problems, ranging from broken drivers/software, nightmarish subscription plans you can't escape from, paper feed problems, printers that won't wake up from sleep, printers that blow home circuit breakers, printers that forget their own password (why is there a password), and all kinds of other poo poo. I like printing photos but I think I'm done with inkjet if laser is more reliable. But even "simple" B&W laser printers seem to have lots of problems. I guess I'm leaning towards a Brother all-in-one, one of the models under $250, but if anyone has suggestions please feel free to post. Edit: many many years ago I had an HP Laserjet 4L on my work PC. It was great, worked for many years until my workplace stopped allowing staff to have individual printers. What is a modern-day equivalent to that? Number_6 fucked around with this message at 06:01 on Apr 11, 2025 |
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Apr 11, 2025 05:56
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Number_6 posted:My old Canon Pixma has progressed from "doesn't work because the paper feed jams and it always thinks the ink tanks are empty" to "won't power up at all." In a way I was relieved, thinking this would be an opportunity to find a printer that actually works this time without spending an hour loving with it every time I need it. From what I have generally heard, you want a Brother laser printer for B&W (no idea about particular models) or an Epson EcoTank inkjet for color.
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Apr 11, 2025 16:09
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My mom got an Epson EcoTank a few months ago and it seems to have been quite reliable so far, though feeling very flimsy. Lots of thin, rattly plastic panels. As with all inkjet printers, it needs to be exercised often to not clog up, especially since it isn't getting nozzle replacements all the time.
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Apr 11, 2025 16:15
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Kibner posted:From what I have generally heard, you want a Brother laser printer for B&W (no idea about particular models) or an Epson EcoTank inkjet for color. Yeah for some reason there's been an uptick in scare articles about Brother B&W lasers. Ars ran one that was like "Brother printers are now requiring a subscription!" and it was based on three reddit posts from like years ago and both Brother and lots of people in the comments were like "we don't know what happened to those three reddit posts but uh this isn't Brother in general." Brother B&W lasers do offer consumable subscriptions now (toner, paper) but they're not mandatory, just a sticker on the box/offer screen in the driver installer. Another thing that might be offputting is that for lasers you really, really don't want to use third-party toner. I don't know exactly why (I'm not a printing expert), but it's one of those things where even the printer techs in the thread have said it's okay to use third party inkjet cartridges, but the toner systems need precise-enough calibration or whatever and are extremely disastrous if they go wrong, it's not even worth trying third party. (However, buying first party toner is way, way cheaper comparatively than first party inkjet cartridges). edit: my own personal only quibble with Brother is that my current model sometimes doesn't wake up from sleep when sent a wifi print. But if I go to the printer and power cycle it by holding down the power button it picks up the job fine and prints it, so it's the most minor of inconveniences.
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Apr 11, 2025 17:58
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nielsm posted:My mom got an Epson EcoTank a few months ago and it seems to have been quite reliable so far, though feeling very flimsy. Lots of thin, rattly plastic panels. As with all inkjet printers, it needs to be exercised often to not clog up, especially since it isn't getting nozzle replacements all the time. I've had one since the pandemic (whenever that was) and it gets used once or twice a month, if that. All its ink levels are still over 3/4 full and it came with a second serving of black ink that we have in a drawer somewhere. So yeah it is great that it sips ink but every time we use it we have to first print a few head cleaning pages or whatever it is called. If there was just some way to avoid that it would be totally perfect.
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Apr 11, 2025 18:36
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Associate Christ
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other people posted:I've had one since the pandemic (whenever that was) and it gets used once or twice a month, if that. All its ink levels are still over 3/4 full and it came with a second serving of black ink that we have in a drawer somewhere. You can't even avoid this on the giant inkjets that cost millions of dollars. Ink dries. It's supposed to. Edit: Well I guess technically UV ink printers but that has its own issues. Peachfart fucked around with this message at 20:21 on Apr 11, 2025 |
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Apr 11, 2025 20:19
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Arivia posted:Another thing that might be offputting is that for lasers you really, really don't want to use third-party toner. I don't know exactly why (I'm not a printing expert), but it's one of those things where even the printer techs in the thread have said it's okay to use third party inkjet cartridges, but the toner systems need precise-enough calibration or whatever and are extremely disastrous if they go wrong, it's not even worth trying third party. (However, buying first party toner is way, way cheaper comparatively than first party inkjet cartridges). The shortish answer is that ink is generally ink. For expensive machines the ink matters but on a desktop consumer machine as long as it makes it out of the head and onto the paper, whatever. Toner must: Reside in a toner/developer mix, each having their own particular particle size and charge Be 'pulled' onto the paper via a belt/roller that is also charged with a specific voltage Go through the fuser unit where the toner is melted(but not too melted) and affixed to the paper. The first 2 steps usually have something wrong with 3rd party toner/toner cartridges(keep in mind there is a big difference between just a bottle of toner, and a toner/developer/drum unit which is common in small machines) and the voltages are wrong which sprays toner all over the place, which both makes a mess and usually makes voltages worse and ruins the fuser.
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Apr 11, 2025 20:30
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My brother in law bought third party toner for a Canon colour machine and the magenta sprayed all over the place. They're not even that much cheaper than the genuine stuff.
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Apr 11, 2025 20:33
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I use a third party toner in my B&W Brother and it's been fine. It initially had some issues with dark patches at the top of the page but those soon faded and haven't reoccured. It cost me £15 back in 2017 and I haven't needed to replace it yet.
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Apr 11, 2025 20:37
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Pablo Bluth posted:I use a third party toner in my B&W Brother and it's been fine. It initially had some issues with dark patches at the top of the page but those soon faded and haven't reoccured. It cost me £15 back in 2017 and I haven't needed to replace it yet. That is one of the machines that uses a drum/developer/toner combo unit and will probably be 'fine'. But also toner devices are usually more expensive than inkjets so if a bad cartridge explodes and ruins the inside of the printer, well, you haven't saved very much money.
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Apr 11, 2025 20:50
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The official toner is now almost as expensive than the printer was when I bought it. At my current rate, I won't need a new toner until 2033 so I can worry about official/unofficial then.
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Apr 11, 2025 21:03
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I used third party toner cartridges in my Brother laser printer for a while. I wouldn't recommend it. The cartridges were poorly made in some way and leaked toner (a lot of toner) inside the printer. I finally needed one of those special vacuums made for toner to clean it out.
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Apr 11, 2025 23:54
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First party for life, until they stop supporting it
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Apr 12, 2025 08:47
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My boss buys off brand toner for the office Brother laser and it's definitely cheaper, though starting around a year ago there's about a third less toner in each cartridge, going by the page counter. Same price, still cheaper than OEM. About every sixth or seventh cartridge has a minor problem, but no one really cares. At home I just use Brother stuff, I don't print much and don't want any problems. Frankly I dont want any printer either and I'm not replacing it if it breaks.
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Apr 12, 2025 16:45
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When I was in the field, I walked into some building maintenance contractors office and they had two Versalink C400s that were both covered in a light dusting of magenta toner. I simply told them that they needed to get some legit toners or I was going to charge them parts and labour to clean out both. Been to multiple other places where the duff toner was clogging a sensor, the cartridge wasn't recognised or there was simply no toner coming through from the dispense assembly. A very quick explanation of warranty status as I almost immediately left was enough Funnily enough before I did this I worked in an office and used to deal with most of the IT and printer issues. I took a week off and came back to see the Canon printer covered in magenta toner because while I was away they bought some third party drums and they absolutely wrecked the machine
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Apr 15, 2025 08:45
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Just a heads-up on the eco tanks: If you print a lot of stuff, the printer will stop by throwing a code that its ink waste tank is full. Ask me how we needed to buy a code from some sketchy site and do a waste line splice to an outside tupperware container for our ET-14000 loaded with sublimation inks, on christmas season of all times!  Still better than changing the 2º BTR on our versants 280 printers every two to three weeks. I change that more often than the photo receptors themselves!
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Apr 15, 2025 21:56
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