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Methylethylaldehyde
Oct 23, 2004

BAKA BAKA

Nystral posted:

For this step I’ve seen good results by stepping through the process using a screen capture app and talking through the flow. Then giving a tech writer the video and have them develop the documentation. It’s an added cost but doesn’t overly burden the staff with additional work.

And when the technical writer makes a huge list of questions that are non-obvious to someone outside that specific business role, it lets you more completely document things. Iterate through it a few times and you can get a pretty solid process diagram and business ruleset out of it.

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