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haljordan posted:Other Blockbuster goons: Did ANYONE, even a single person, actually sign up for DirecTV through the store? Our in-store demo unit didn't work ~50% of the time due to lovely signal, so great selling point there. I think that must have been before my time, I worked there in the last few years the company was around and never saw anything for that. The first demo unit I remember was our PS3 Blu-ray display, a giant waste of space that played a demo loop of HD content playing off a Blu-ray on a PS3. The entire time I was working there they were flailing hard for a new business plan. I remember the former CEO of 7-Eleven taking over and deciding that we would become an electronics store. Selling DVD players and PS3s kinda made sense, but they did not sell. So then they were like "We're gonna sell movie merchandise!" and that also did not sell. I ended up buying a dark knight ski mask with a clown face printed on it when it was marked down to a penny. Just a terrifying piece of merchandise but I had a freezing bike ride home. Later on they decided we would sell framed movie poster prints and they sent hundreds of them to every store. They also did not sell. Oh, and I was there at the beginning of them ending late fees. The policy was actually a very nice policy compared to every other rental policy out there, but they oversold it with the way they advertised it and customers thought they could just keep movies forever with no repercussions. The actual policy was that you were still supposed to return the movie on time, but if you kept the movie more than a week past the due date you'd be charged the used price for the movie (which was generally like $7.99 unless it was a new release) and it's now your movie. You could then still return the movie for a refund for a few weeks after that, but at a certain point it's just yours now. That policy was the single most damaging thing they did for employee morale and customer satisfaction. They managed to implement an incredibly generous policy and advertise it in such a way that I had customers screaming in my face multiple times a week until the company went out of business. The policy also had the effect of destroying our movie selection, both from customers choosing to buy movies by keeping them and from people who thought they just never had to return them. Then our selection got even worse when they implemented a policy that users of the their DVD by mail program could return the movies to Blockbuster and exchange them for other movies in store free of charge. Scanning them in at the store would also immediately notify the service to send out your next movies, so you'd have a fresh set of movies arriving in the mail 1-2 days later. That you could also exchange at the store. The company was convinced that these people would come in and maybe buy a PS3, a clock radio, some wall art, and some candy to go with their free movie rentals. They did not. They just paid like $7.99 a month to get practically unlimited rentals. It was very popular but completely cannibalized the stores. There's just endless dumb poo poo from the downfall of Blockbuster to talk about. At the very end when the store I worked at was going out of business they offered to transfer me between stores (to help them close down) or just take unemployment and I was so loving happy taking that unemployment. Customers came in when the news broke and offered their condolences and I thanked them and pretended like I wasn't the happiest I'd been in years. The best thing about the years I spent at Blockbuster was that run of unemployment, it gave me time to work on my demo reel and I got my first professional job as an artist.  I have so many horrifying stories about Blockbuster, but most of them don't fit the theme of this thread. TIP fucked around with this message at 06:58 on Jun 29, 2022 |
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Jun 29, 2022 06:56
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I worked for Woolworths in the UK from 2005 until it closed for good in early 2009. Pretty much everyone in my store knew we were going to close sooner or later because the company changed CEO three times while I was there, the company started focusing more on customers being able to order products online rather than ensuring we had enough product in stock (the last year we were open, I must have used the phrase "I'm sorry but this item is out of stock, however we can order it for you and you'll have it in a couple of days" at least 20 times per shift) The company kept opening stores in the South of England as well which were not making any money, coupled with extremely high rental rates (only a tiny percentage of Woolworth's locations were actually outright owned) meant that the existing stores around the rest of the country (particularly the North East, where my store was located) were propping up the company with excellent sales figures. When a particularly large store in York was sold to Boots (UK pharmacy chain), we were sent to remove all of its stock. Guess where it ended up being sent? To the other stores in the region? To stores short of stock elsewhere across the country? Nah. It was sold off privately, to whom, nobody knows. When the announcement dropped in August 2008 that the company had entered administration, hardly any of us were shocked. We also knew there was unlikely to be a buyer. As did our manager, who decided to let us all stash away anything we wanted until the day we closed, where we were all able to buy it for 90% off (plus, hilariously our employee discount on top.) And that's how I bought a 46" Plasma TV for £30.
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Jun 29, 2022 06:58
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Suspekt Device posted:"Gordmans" lmao
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Jun 29, 2022 07:32
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I was at a lab that was spending too much money and having too many things go wrong. Occasionally the management would allude to how the corporate masters were paying attention, but other then that there was no real indication until they took us all off site one day and announced we were shutting down. The company I'm working for now seems muuuuch worse and would have been put out of its misery a long time ago by my former employer.
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Jun 29, 2022 07:53
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great topic so far! thank you goons
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Jun 29, 2022 08:33
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I worked for a hotel right when Covid hit. I filled in for the call center person one day (there was just one for the whole hotel) and took call after call of people cancelling their reservations while I played Victoria 2 on my computer and realized I was screwed.
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Jun 29, 2022 13:18
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haljordan posted:Other Blockbuster goons: Did ANYONE, even a single person, actually sign up for DirecTV through the store? Our in-store demo unit didn't work ~50% of the time due to lovely signal, so great selling point there. I sold it to my mom because we didn't have cable or anything at my house and I was 17 and tired of it. Otherwise no, not a single person. It was the only thing in the store you could sell and get an actual cash money bonus commission for but the whole process took like 2 hours and the bonus was ten dollars. Otherwise I used the in-store demo to watch adult swim on closing shifts, and I turned it on the news when I worked on 9/11.
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Jun 29, 2022 14:04
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I have worked for Sears and Boarders Books, so yeah the stink of death is really apparent towards the end in a retail location. At least the coffee was good at Boarders.
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Jun 29, 2022 14:10
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Tristesse posted:I sold it to my mom because we didn't have cable or anything at my house and I was 17 and tired of it. Otherwise no, not a single person. It was the only thing in the store you could sell and get an actual cash money bonus commission for but the whole process took like 2 hours and the bonus was ten dollars. We had a secret shopper come in once and it was so obvious because they asked like, 15 minutes worth of questions about that poo poo lmao
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Jun 29, 2022 14:42
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I was on the janitorial crew of a huge pharmaceutical company that had nothing in their development pipeline for 1st world countries and their new CEO was extremely not very fond of the Philadelphia office so they were cutting people loose. Somehow he barely righted the company but they gave up multiple testing facilities and their 28-story North American HQ to move to first the Navy Yard and then out of the region. It was crazy because whole floors were deserted, the maintenance guys were all drinking with the cleaning crew or doing their part in the opioid crisis (it was 2006-2008). The cleaning crew didn't have anything to do so they'd hold crazy parties and cheating on spouses was rampant and gross when you walked in on them. I was a project guy so I saw full floors of workers just disappear overnight and we'd get work orders to roll up tilt carts and get rid of everything in all the offices. No one ever took their books about management styles or golden parachutes with them. The pharma employees were a next level of enraged and they'd scrawl stuff into the doors of the elevators when they weren't wholesale walking out with equipment.
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Jun 29, 2022 15:24
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Lol Jesus, you guys might have bought my host back then. They sold, I got a similar email, and then...  At least I knew about relative URLs. TIP posted:No late fees I started shortly after they changed all due dates to noon, that made a lot of people mad. It was ostensibly a good thing (12 hours added to all rentals), but people only look at the date, not at the time. Lots of people dropping something off in the evening instead of before noon, that was a fun one to explain every day
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Jun 29, 2022 15:50
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Tristesse posted:I turned it on the news when I worked on 9/11. I have vivid memories of waking up on 9/11, going to work at Blockbuster, and doing absolutely nothing but watch the news all day on our DirecTV display. I also remember quite a few customers walking in who had no idea what had happened, until they noticed how quiet we were and followed our gaze to the TV and were like "oh poo poo"
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Jun 29, 2022 15:58
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cult_hero posted:I work for the U.S. Federal Government.
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Jun 29, 2022 15:59
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I work for a major audio manufacturer based in Germany that pulled the COVID and Trump trigger on the only plant in the world that manufactures the stuff that comprises 90% of their revenue now that they sold ("partnered") headphones to a Swiss hearing aid manufacturer. They realized they hosed up about a year ago, and instead of reversing course went all-in. It's a mess of neurotic people who've worked there for 20 years losing their petty fiefdoms, someone unqualified to be HR manager getting nepotized and then going 100% WFH, moving products back-and-forth as they realize their home lines in-country aren't tooled or skilled enough to run their bread and butter and they need to buy two new SMD lines that aren't even ordered, just the works. They told us final plant closure date is April after moving it three times. I don't expect them to make that. Me and most everyone else already have jobs lined up. A few months ago they moved it from April to June and everyone flipped poo poo, and they moved it back to April. It's not going well.
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Jun 29, 2022 16:05
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Nuts and Gum posted:lmao Yeah they paid some other failing retail company for the rights to use that name. They figured “Bealls” wasn’t a lovely enough name for a retail chain and needed to take it a step further.
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Jun 29, 2022 16:12
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Zil posted:I have worked for Sears and Boarders Books, so yeah the stink of death is really apparent towards the end in a retail location. At least the coffee was good at Boarders. At one point they straight up stopped paying anyone to clean our Borders, let the dust pile up until everyone was getting sick. Shift managers got real pissy about it when I started coming to work in a gas mask but they'd just tell me to take it off when they saw it, I put it back on when they wandered off, and nobody gave enough of a poo poo to follow up past that. They did however actually crack down on the dramatic readings of horny werewolf novels in the back room A Wizard of Goatse fucked around with this message at 16:21 on Jun 29, 2022 |
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Jun 29, 2022 16:14
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ClamdestineBoyster posted:RadioShack stopped stocking all the nerd poo poo and breadboard diy crap and started stocking all this poo poo you can literally just buy at Walmart so they lost their loyal customer base for a quick and dirty temporary revenue boost that ultimately tanked the company. Funny thing is not long after they abandoned it maker culture started gaining popularity. They completely failed to capitalize on renewed interest in DIY and died in what should've been their new golden age.
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Jun 29, 2022 16:38
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super sweet best pal posted:Funny thing is not long after they abandoned it maker culture started gaining popularity. They completely failed to capitalize on renewed interest in DIY and died in what should've been their new golden age. Literally every one of them could have been a pop out maker space and grifted some state education funds by running a program for kids lmao can't believe I didn't think of that
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Jun 29, 2022 17:24
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I work with embedded hardware for my job and am constantly building random janky rear end serial cables to talk to circuit boards. I used to walk literally across the street to Radio Shack to get my parts. Digi-Key is fine, but sometimes I want something NOW 
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Jun 29, 2022 17:27
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Interesting thread! Slightly different but still on topic imo, working at any place going bankrupt I did not work for a large company, just a huge rear end hotel for 13 years. When I started there as a hostess the owner had 5 big hotels. [300-400 rooms, full service restaurants and lounges, huge banquet facilities etc] He lost them 1 by 1 over the years and the one I was at was the last one to go. There were rumors for a few years and corners being cut and then it became apparent he was still having money problems even though our hotel was a booming busy place. The vendors for the kitchen were on a cash basis. A couple times all 200 employees got a slip with our paychecks saying don't deposit or cash this until x date. Those of us that had direct deposit set up did get our money at the correct time though. At that time I was on a bonus program and had always gotten the full amount every quarter for the first year. Then I was competing against myself (I ran the lounge) and it was trickier but I still was increasing sales [I just loved that job] When it came time for that 1st bonus of the next year I still got it but the the owner called me into his office which was extremely rare to explain my new bonus program going forward. Now 50% of my bonus would be tied to glassware costs. This was so insane that when I realized what he was doing I laughed out loud right there in his office. Of course in a busy nightclub you have breakage and the busier you are the more glasses you go through. Anyway after that I started going to Value Village and thrift stores and buying all sorts of neat little glasses for like a buck each, or the odd set. Not only did they look cool and were fun for the customers but then I would keep getting my $1000 every 3 months. The bar staff wasn't happy; they were a pain to stock and wash but oh well, we were all making a ton of $ and I was SO ENTHUSIASTIC lol That lasted about a month until the owner saw what I was doing and then sent his wife to the bar one night to say it looked unprofessional and I was not allowed to purchase glassware anymore. I never got a bonus again I didn't even ask about it. I quit maybe a year after that, when the lounge business took a nosedive from a massive Indian Casino opening up not too far away. I found out from employees how the end came just a few months after I left. One day the sheriffs department came and chained the doors shut and that's how everyone lost their job. They had an auction that they advertised in the main newspaper and sold off the contents of the hotel which ended up becoming a small casino a year later. I went once and it was so sad to see slot machine banks in my once beautiful lounge.  Later I Googled that owner because I was making a resume and found him easily because he was the General Manager of some dinky hotel and the reviews of it were so bad they included photos of human poo poo in the hot tub.
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Jun 29, 2022 17:30
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Just left Ingersoll Rand because we were losing customers and suppliers left and right by demanding 180 day payment terms (obviously genuinely insane), then not paying people anyway, either through contract wrangling (invoice in 15 days of due date or we reserve right to not pay you for the goods received) or straight up not paying them because accounts was useless. Suppliers were refusing to work with us or were putting us on stop or proforma only which obviously was terrible because we couldnt get parts for our standard products. Accounts additionally kept closing accounts with good suppliers because of their KPIs to "consolidate supply chains" while refusing to open new accounts with new suppliers or old suppliers. The entire place was dysfunctional and if it continues like that I predict it will have some bad years ahead simply by being unable to provide things they've sold or because key suppliers are refusing to work with them and setting up a new casting supply chain is like 18 months to 2 years at the moment. We were literally paying out delivery couriers to pick stuff up and pay for it, and paying them a 5% premium over the cost price of the goods for doing so. Staff turnover was also terrible, I was the fifth engineer in the position in 4 years, no one had any real clue what they were doing since the people who knew the products or how to design them had long left to retirement and not been replaced or seen the writing on the wall and got out to somewhere good (like I just did). The genuinely most dysfunctional company Ive ever worked for and it's one hundred percebt coasting on new acquisitions they ruin or existing customer bases who they're pissing off with slipping delivery dates.
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Jun 29, 2022 17:41
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Drone_Fragger posted:Just left Ingersoll Rand This makes a lot of sense. IR has been a pain in the rear end for us to deal with for a while. Even buying direct from them, the price for simple stuff like compressor oil is often higher than their own stuff on Amazon lol. For a long time the local branch had one guy who was really on top of things, then he left at some point and no nobody seems to know much or care. They kind of have this weird reverse attitude almost like we're bothering them even though we're the customer. Guess they're really going downhill. I mean honestly from what I can tell the entire industrial sector is going straight downhill in quality and reliability, maybe for them it's more like a nosedive. Meme Poker Party fucked around with this message at 18:11 on Jun 29, 2022 |
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Jun 29, 2022 17:57
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Lmao holy poo poo same. IR owes my company like $3K for engineering reviews we did 3 years ago. Small peanuts but it’s been a bitch because my company doesn’t like to write stuff off. We had some small progress by getting in IR’s SAP as an approved vendor but then they won’t pay us because the guy who issued the PO doesn’t work there anymore.
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Jun 29, 2022 18:10
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I worked at a hardware store chain that was going out of business but was also being turned into franchises of a different chain. They were going to liquidate all the old stock and once everything was gone, remodel and reopen as basically the same store with a different name. Except they hired a liquidation company to run the whole thing and they just...packed up all the stuff that could be still be sold at the re-opened stores and brought in a ton of just the worst plastic garbage to sell instead. Just lovely garden deco, the cheapest plastic dishes, poo poo like that. The customers were so loving PISSED at the garbage the company was trying to offload. I moved out of state just as this was happening so I never got to see the worst of it, but lol.
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Jun 29, 2022 18:22
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NC Wyeth Death Cult posted:I was on the janitorial crew of a huge pharmaceutical company that had nothing in their development pipeline for 1st world countries and their new CEO was extremely not very fond of the Philadelphia office so they were cutting people loose. Somehow he barely righted the company but they gave up multiple testing facilities and their 28-story North American HQ to move to first the Navy Yard and then out of the region. It was crazy because whole floors were deserted, the maintenance guys were all drinking with the cleaning crew or doing their part in the opioid crisis (it was 2006-2008). The cleaning crew didn't have anything to do so they'd hold crazy parties and cheating on spouses was rampant and gross when you walked in on them. I was a project guy so I saw full floors of workers just disappear overnight and we'd get work orders to roll up tilt carts and get rid of everything in all the offices. No one ever took their books about management styles or golden parachutes with them. The pharma employees were a next level of enraged and they'd scrawl stuff into the doors of the elevators when they weren't wholesale walking out with equipment. Lol while my situation wasn't exactly the same it was very impressive visiting the regional HQ in California and seeing that they too had floors and floors that were just totally empty like you describe. Made me look up the reviews on indeed for the place, mad props to the guy saying "All engineers go through rigorous CBT training/classroom training before starting, for one month."
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Jun 29, 2022 18:23
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One month of rigorous CBT.
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Jun 29, 2022 18:24
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Nobody knows poo poo about gently caress anymore and no one is paid enough to care. Move far enough up the chain now and everything in the world is owned by like 3 companies. The future is gay (the bad kind)
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Jun 29, 2022 18:30
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yes OP ive worked for private equity, why do you ask?
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Jun 29, 2022 19:28
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imagine being one of these dudes who works at a PE firm "yes my name is thorntabh orville coppenhagen the 7th. i am a partner at BIG PE. in my career i am responsible for approximately $524M of lost profits. my annual salary is $13.6M + stock"
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Jun 29, 2022 20:02
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GolfHole posted:yes OP ive worked for private equity, why do you ask? Lol private equity bought the pharma company I worked for with the express intent of, "we're going to finally be the private equity firm that figures out how to run a drug manufacturing and dealing operation!" that never happened and they've gone through 2 owners in 3 years, I went through 2 and the cycle will perpetuate
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Jun 29, 2022 20:16
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My contractor is closing in on losing their contract and the writing is on the wall, but probably not until the guaranteed time on the contract ends. Amazingly, this not the first, nor second, but third time our client has ended a major contract with us. When it's over, I will 100% lose my job, no doubt bout it. It's kind of weird to watch, because Upper Management continues to deny and pretend like all is fine, while every dude I know who works for our client is like "lol, ya'll done". Middle management is hopelessly clueless, and my immediate supervisor doesn't give a poo poo what I do so long as I show up. I'm working on a new job before the Ax finally comes down, but in the mean time, it's kind of comedy watching people who know that it's over pretend that it's not. It's like the "This is fine" comic but with the added hilarity of a positively delusion upper management try to pretend that no no, we're OK guys.
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Jun 29, 2022 20:17
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My first gig as a machinist was at a large local company that manufactured little barcode printers. I worked with two other guys in a small in house machine shop that made the injection molds for the printers, but we also did a bunch of prototypes for the engineering team and we basically got absorbed into their department and would just do nothing but goof off and email the dancing baby gif back and forth until the server crashed. As long as we weren't in a rush before a trade show we could just chill out or work on our own projects if we wanted to. The company got bought out by a huge French conglomerate that was looking to aquire some of our patents. The owner sold, and the French company imported an entire management team. They fired our cool CEO, and replaced him with this sleazy eurotrash guy who they had to fire immediately because he was groping any female employee that he could get his hands on. They also fired most of the existing sales team, even though they were all doing well and the company operated at a profit every quarter. Eventually, they fired more staff and a general "gently caress it" vibe settled on the place. A few months after everyone collectively gave up, they flew in another team of French people to tell us that the didn't like the fact that you could see cows from the CEO office and that it was "too rural" and we're shutting it all down. They offered me a 750.00 dollar "severance package" if I stuck around until the end to help close everything up, but I got another job and just walked off one day. ...and that's why I hate the French.
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Jun 29, 2022 20:55
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BAGS FLY AT NOON posted:they won’t pay us because the guy who issued the PO doesn’t work there anymore. Whoa, does this really work??
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Jun 30, 2022 03:42
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Nooner posted:Whoa, does this really work?? At Ingersoll-Rand apparently
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Jun 30, 2022 04:20
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Daimler bought out Freightliner and their subsidiary Western Star and are currently turbofucking themselves with supply chain issues and new truck lines that don't have the kinks worked out. Literally 1/3 of every 10 hour shift will be down time as some teamster or engineer scrambles around the plant for a part. All the old timers are just punching the clock until their time is up, and everyone with less time is resigned to some kind of crack up in the future.
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Jun 30, 2022 04:28
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Slugworth posted:Lol, that loving thing wasn't even turned on at our store, because it never worked. I honestly don't think anyone in our store would have known to how to sign someone up if they'd been interested. poo poo yeah, 20123456789, 21234567890, etc. Someone somewhere would invariably change the good ones to something not good. I got my degree in 2011 and continued managing Blockbusters until I closed down the two that were in my town in 2013. I knew they were going down and I just wanted to stick it out until the end because we were franchise stores and the owner's step-son who was my direct supervisor was pretty chill and they actually took care of their employees for the most part. poo poo was honestly pretty sad to see it go.
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Jun 30, 2022 04:38
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The Bloop posted:I've talked plenty on the forums before about riding RadioShack down (nearly) till the end. It was definitely a weird atmosphere and starting about a year before it all went to hell it was obvious to those of us on the front lines who were paying attention that very bad decisions were being made by corporate management. There was really no reason it should have failed, it was just hubris and idiocy and it was incredibly frustrating to watch. I also worked there (right after high school) and it was super weird. They kept pushing phones and we were always scrambling to make sales quotas. Nothing involved radios or parts or interesting stuff, just phones and all of those crappy KB reject electronic toys during the holiday season. It was like working at a Verizon store but for less money. Someone tried to punch me over the counter once because the phone service plans never covered anything and he had fallen for it. It wasn't my doing because I did not push the plans at all. I did not feel comfortable straight up lying to people like that. The store closed a few months after I left and I heard nothing but bad news after that about the company. That was my one and only experience in sales. I've worked at a few failing restaurants as well but I feel like that's a lot more common than watching a retail chain strangle itself to death from the inside.
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Jun 30, 2022 06:18
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Yeah everyone's had crappy bosses but the death stink the OP's talking about is really unique to huge organizations. Billions of dollars spread over hundreds of locations will let things keep dragging on getting more and more depraved for years after the point the cokehead's bar would have simply closed.
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Jun 30, 2022 08:16
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I got fired from PF Chang's because the power went out in my house and I overslept (this was in the days before smartphones and everyone used a real alarm clock that plugged into the wall). The girl I was dating who also worked with me at PF Chang's dumped broke up with me because we didn't see each other anymore. I got a job working for Washington Mutual right as it was being bought by Chase during the 2008 financial crisis. You could tell during the interview that they were just desperate for warm bodies, I showed up in like, dirty jeans, my non-slip PF Chang's shoes, and a big puffy jacket, not interview ready at all. I somehow got the job, and I needed it so I took it. It was in the absolute worst part of town. The people who came in there were baby mamas, extremely fat white trash women with their fat little lovely kids, and like chainsaw repairmen from the loving boonies. The manager was a woman so fat that she obviously could not wipe her rear end at all. I mean her body was genuinely like a blown up jelly bean, almost perfectly ovoid. If you ever walked behind her or needed her to come up and fix something or approve something you made sure to stand way, way far away from her because you would smell he lovely rear end crack and it was the most vile thing you can imagine ever smelling. Like, just imagine horrific diarrhea from a drunk. I quit after two months by lying and saying my roommate had skipped town with my deposit money and broken the lease on our apartment behind out back, but I lived in a house and didn't have a roommate. Turns out that WaMu was robbed at gunpoint an average twice per year so it's a good thing I didn't stay. After the transition over, apparently everyone started to be required to wear ties, and then like a month after I left it was robbed at gunpoint and someone shot at the police as they tried to get away. I remember at the time I was trying to eat healthier so I was getting whole what bagels with almond butter on them from the supermarket that the bank was attached to. I can't eat either of those things now because it just reminds me of sadness of that time of getting dumped, working this awful job and dealing with awful people like a servant, the lovely asscrack of the manager and the overall awful place I was in life at the time.
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Jun 30, 2022 08:43
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Not mine directly, but a coworker had an account that was clearly at the tail end of "we can keep revolving the credit baby, I'm good for it" process and he was sitting there arguing that spending the amount of money they wanted to spend on a beatles song for a commercial was insane and that they literally bounced a check to a key product supplier why were they re-upping their 16 million a year NASCAR sponsorship did they think people gave a poo poo about the sponsor to charity fundraise for them??? Right before the end they were trying to barter 1 million dollars in gift cards for media inventory and they kept acting like this was normal, that regular businesses resort to three way deals of physical goods like an NBA trade instead of using money. They then just all vanished and no emails or calls came back, like the corporation had been raptured and you were stupid for thinking they were ever real.
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Jun 30, 2022 08:49
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