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I'm still walking my father in law('s company) through Rackspace recovery, and most of my input has been "lol", "lmao", and "here's an ost to pst conversion tool, good luck!". It's honestly pretty funny. Unrelatedly, I'm gonna need everyone in the thread who uses Teams to press Ctrl+shift+i before they send each message.
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Jan 6, 2023 05:17
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Arc Hammer posted:Recently my outlook spam filter has seemingly poo poo the bed and when I go into the settings I can't seem to find a way to make the filter more intense. My only options are to add emails to the blocked senders and domain list, which is a hassle because I'm normally just going to delete any spam that gets into my inbox anyways. I just want to limit how much gets in but I have to add each domain manually? Not like the people sending spam don't have a thousand other domains to fall back on. Are you a user or an exchange admin? If you're on exchange, there's no per user spam filter.
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May 7, 2023 04:30
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Entropic posted:You know it's old because it's branded Northern Telecom. You know, the company that would later go on to change its name to Nortel. Who famously went out of business like 15 years ago. I think I've got a bunch of Ameritech branded telecom stuff in a closet off a bathroom at the office.
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Jun 12, 2023 04:34
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Found this hidden in a bathroom in the warehouse. No longer in use, thankfully.  
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Jun 14, 2023 02:45
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When you say random crashing, I'm hearing bad ram.
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Jul 8, 2023 05:57
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A Frosty Witch posted:Second interview down We're all pulling for you! Stay frosty.
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Aug 28, 2023 19:28
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Change request rejected. Reason: insufficient justification.
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Aug 29, 2023 04:47
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BaseballPCHiker posted:
Oh hey, a similar thing happened to a company I worked for in 2019. Some senior sales rear end in a top hat with admin access to the C&C service got phished with no MFA. 30k machines got cryptolockered. It (the amount of money they paid me to help unfuck the situation) was pretty cool. Triple document your advice and get figgies to save them later, I guess.
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Dec 2, 2023 06:09
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minusX posted:TIL that PoE was first standardized in 2003. (Along with 2009 PoE+ and 2018 PoE++/4PPoE). That's a long while of magic with two things in one wire. PoE has come a long way. I worked with some PoE gear (Motorola Canopy, cool stuff) in the early days, and it was wild. Switch had 8 ports, 4 powered and 4 not - the 4 powered were for the incredibly powerful outdoor antennas, and the other 4 were for the local network, a laptop to configure the things, devices that had power injection down the line, etc. The ports were not auto sensing. Had quite a few people standing on top of a mountain that were super mad at us because they plugged their laptop into a port without checking and released a tiny bit of magic smoke. I'm much happier with modern PoE standards.
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Jan 29, 2024 05:50
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wolrah posted:The WISP folks really love passive PoE (the kind that fries poo poo) because they can just wire things straight to a battery and have it work, which I guess makes some sense, but I find it endlessly frustrating that multiple vendors still to this day are releasing new hardware that doesn't support modern standards at all and only does the passive garbage. Wait, people still build devices with passive PoE? My story was from like 2005, I figured everyone would have figured out just sending the bit that has the power. Wild. Re: cowboy engineer based wireless products, in that same early 2000s time period we did support for a customer who built and sold WRT-54g style home routers with a 1W antenna. They meant it for use on ranches or other places where you might need an acre of wireless coverage or whatever. Based out of Utah. It was great until someone put one in like a city apartment and set it to channel 6, just blanked out everyone in the rest of the building. I heard they got in trouble with the FCC because the wattage control was a physical dial on the board in the case and went over 1000mw if you turned it, but I was never able to corroborate it.
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Jan 30, 2024 05:08
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We had a small division in Ireland that we closed down, and they shipped the laptops to us back here in the States. Not being one to waste things, I reissued them to some techs in various states. Out of the 700 or so laptops in my fleet, 5 of them still have users who get very confused when looking at the keyboard layout. Or they got used to it, I'm not sure.
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Mar 1, 2024 05:23
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Arquinsiel posted:Grats on getting the Objectively Best keyboard. Why is your backslash to the left of Enter? Why?
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Mar 3, 2024 06:22
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Yeah the most common US layout is backslash above enter sharing with pipe, and the Irish keyboards had it first key to the left of Enter sharing with something else, I forget which. It was just odd to use.
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Mar 4, 2024 02:23
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Renegret posted:God, gently caress, tell me about it. This is the kind of boss I'm trying to be, I'm just having trouble training my staff to use it. Well, minus the collosal rear end in a top hat part. I've been trying to tell them that, if they have trouble with anyone, bring that poo poo to me. I'm not paying them to fight those fights, I'm getting paid to fight them so they can do their jobs unimpeded. They've just had such lovely weak bosses in the past that they're slow to adopt. I'm just going to keep calling others out on their shittiness and backing my people until they get it, but I'm open to other suggestions.
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Mar 5, 2024 07:18
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AlexDeGruven posted:So what's a good formula for calculating side-gig hourly rates these days? 3x whatever your hourly rate is (or would be) to do the work as a W2 employee. That's what consultant companies and MSPs are billing at, about, and you can get it as a freelancer. Just don't forget about the tax implications of making a significant amount of 1099 money.
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Mar 31, 2024 05:52
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AlexDeGruven posted:I've read this 100x and I just can't. You want to alter the hardware or operating software of a computer that doesn't belong to you because you can't learn to type properly? Hard disagree. My team's job is to provide people with the tools and sometimes knowledge necessary for them to do the specialized things that make us money. Need a giant monitor because you can't see so good? Sure, go make us money. Need a mouse that can be operated with your foot because you've only got the one hand? Go nuts, make us money. Need help figuring out how to use excel for the one report you ever produce while the rest of your job doesn't touch a computer? Come on down and we'll show you, so you can make the money that gets us paid.
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Sep 10, 2024 21:01
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GreenNight posted:Really, you're gonna teach loving Excel to users? That's what you consider an IT job? Not a loving chance. We can give you the car but we're sure as poo poo not teaching you to drive it. Sales people don't make money, they make opportunities for actual workers to make money. The guy running the directional drill and putting conduit and blowing fiber into the hole, he makes us money by the foot. Anything I can do to help him spend less working hours fighting with his seldom used (but necessary) technology and more working hours generating billable work is a net gain.
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Sep 10, 2024 21:20
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GreenNight posted:My whole argument is that IT can't know everything about everything. If you want to run that rabbit hole, next you're teaching a CAD engineer Solidworks. No. Pay for LinkedIn Learning and they can have at it. If the org wants to hire an Excel expert, fine. That's not help desk. We're not discussing expertise, though, we're discussing functional skill levels. We have CAD engineers, and if they come without knowledge of AutoCAD, that's on their hiring manager to figure out. Other side of the coin, if a data center electrician needs an intro to sending pictures from his phone for closeouts, we're happy to help. Once, at least.
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Sep 10, 2024 22:34
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Exodor posted:I'm struck by the disparity in how workplaces treat misuse of email compared to misuse of other company tools. If a forklift driver ignores safety warnings and causes an accident they're probably hosed but if an executive ignores basic email safety and cryptolockers the company the response is always to shrug and act as if it couldn't be avoided. Email is just another tool but no one seems to care if it's misused. Comes down to what you want to punish and why. loving up with a forklift can kill someone, and it's a rare situation that getting phished causes a loss of life. Also lol executives don't see consequences unless they gently caress with someone else's money.
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Nov 29, 2024 05:39
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CitizenKain posted:Almost every utility company has a page that shows outages, and still our help desk will send up tickets like "Site outage in <town>, multiple locations." Had one that was something like 8k people and took 4 branches offline, and they would ask every 30m if we had an update. One of the many cool things about doing IT for a company that builds datacenters, runs fiber, and things of that nature is if I say "sorry, power is out/some idiot hit a utility pole/backhoe error" my users just send sympathies and that they'll wait for it to come back. Working with people who know the score has its upsides.
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Mar 27, 2025 04:25
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