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Boogalo
Jul 8, 2012

Meep Meep




Putting the teams ringtone into Forza Horizon as an optional car horn was one of the best trolls I've ever seen.

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Boogalo
Jul 8, 2012

Meep Meep




The one good thing about new outlook is the lack of PST support

Boogalo
Jul 8, 2012

Meep Meep




A ticket came in...



Marked : in progress

Boogalo
Jul 8, 2012

Meep Meep




Renegret posted:

*crashes into thread*

Excuse me I work with docsis on a daily basis I'm extremely qualified to answer this question.

It's fuckin magic, is what it is. Witchcraft if you will.

It runs on the same thing as automatic transmissions.

Boogalo
Jul 8, 2012

Meep Meep




The most unpleasant users are the ones who swear IT fucks with them specifically just so they'll have to call IT. Yeah dude we really want to talk to you MORE.

Boogalo
Jul 8, 2012

Meep Meep




When I worked helpdesk folks would bring in "slow" laptops so we'd reboot it, run windows updates, a malware scan that found nothing, say we ran some optimizations and it should be better and the user would say oh wow yes its much faster thank you and be happy for another month of not rebooting it.

There were times I did absolutely nothing but said I did and they thought it was way faster.

Thank god for SSD now really they make even the shittiest specced thing fairly zippy just doing desktop work.

edit: I went through a whole thing trying to troubleshoot my home network after a service upgrade and yeah my old asus n900 didnt have enough power to NAT more that 350 meg or so. An $80 used quadcore nighthawk off ebay with ddwrt slapped on it fixed things up. I have a comcast problem once every 3 years and before I call them I replace at least my modem so they cant claim it is the problem. Its still cheaper than renting from them. My main issue was service dropping for several seconds completely randomly, sometimes 4x an hour, sometimes only twice a day. It was definitely on them since it mysteriously stopped happening mercifully right before ff14 expansion came out.

Boogalo fucked around with this message at 15:33 on Jul 17, 2024

Boogalo
Jul 8, 2012

Meep Meep




The lip sync is weird for that word it was probably edited pre-original release.

Boogalo
Jul 8, 2012

Meep Meep




We in infrastructure/security have an enormous queue that only gets longer so our director is meeting with my boss to ask why this is and he's just going to show her his free/busy time which is just wall to wall meetings all day with zero time to actually do any work. We even block off monday and friday from meetings to reserve them for important stuff and get even a little work done but every week just ends up looking like this for our cloud architect because we have to play the adults in the room with all the wacky poo poo people keep trying to do.

Boogalo
Jul 8, 2012

Meep Meep




Zorak of Michigan posted:

but bosses who yank priorities around without notice enrage me. I've had a couple who liked to play that game. Monday we spend an hour talking in depth about how critical a project is and doing a deep dive on all the things we need to do in order to deliver. Wednesday, boss asks about something totally different that nobody has brought up in weeks, and when I say "Nobody has talked about that in weeks, I have been all-in on the big project we discussed Monday," I get, "Who cares about that project? I need to see progress on this bullshit project I just asked you about."

This is how our weeks go there's a new priority every week please drop what you were doing and work on it. At least we never get taken to task for not finishing priority -1 since we have the paper trail of things shifting all the time. This seems to be par for the course for this industry's IT there's always someone's new pet project you gotta explain to them no you cant put this data in that place it is PII and or finance, or og sensitive and we need data protection agreements from the vendor and...etc. A lot of things come up that if you slow roll them enough they become unimportant and scrapped so delaying implementation with tons of required paperwork, approvals, and review works wonders to make people realize their fleeting fancy is not worth the trouble. Most of our backlog of tickets is just infra work we need for security, monitoring, directory cleanup, etc that we will never get around to.

We had budgeted 6 figures to upgrade all the out of support network hardware for a remote site, got the quotes all ready and then told we had to arrange financing (which is a absolute nightmare to get vendor and legal to agree on contract terms) the large bucket was gone. It went into buying openAI licenses for the org.

Top it all off we just got a message from CTO that each tech department was tasked with finding ways to use AI in our day to day. Buddy stop buying poo poo you don't have a use case for then asking us to justify it for you.

quote:

CTO has asked in a recent AI discussion for input. He has challenged each group to come up with an example of how we could use AI to improve the operations within [Company]. We are hoping to find an example that will help us illustrate to the [Company] community how to use AI to improve efficiencies. Please send along some examples by October 1st. Thank you!

I had a nice rant session to our director when that got posted and she was all "yeah its hosed up but we just gotta play"

I've been here so long its just off the hook entertaining because I don't care anymore I do what I can and whatever I don't finish gets pushed to the next day. At least it pays the bills and I'm full WFH and I get stories like this to terrorize people with :sun:

Boogalo
Jul 8, 2012

Meep Meep




Abandon all hope, ye who don't enter a ticket first.

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Boogalo
Jul 8, 2012

Meep Meep




Working helpdesk I would not be surprised if someone asked me to fix a toaster or anything else with an electrical plug. One time someone got mad I could not and would not attempt to fix their digital camera they dropped and the retractable lens part was skewed 45 degress from where it should be. Even had to get my manager involved to tell them no.

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